A STUDY REPORT ON TRAINING AND

DEVELOPMENT AT RELIANCE INFOCOMM.

Posted by Skyline Business School /  June 18, 2010 / in Consumer Behavior Study

 Tags: Dissertation report
Name: Jyoti Prasad (2008 -2010)
Title: A STUDY REPORT ON TRAINING AND DEVELOPMENT AT RELIANCE INFOCOMM.
 
Objectives:
-        To understand the prevailing trends of training and development with regard to the service industry.
-        This project is an attempt to study how the development of competency among employees through training need
identification and evaluation of training programme at Reliance Infocomm.
-        To conduct a comparative analysis of the organizations under study and to design a process model for training
-        Frame a training module incorporating the prominent training practices for effective encouragement training.
-        To focus on training and development as an implementation of strategic planning in Reliance Infocomm..
 
Conclusion and recommendations:
Training analysis is done with the view of both the superiors and the criminals. The common feeling is that the thrust in future
should be on developing people skills and not only functional skills. IT would be a key focus area. Many trainees are not satisfied
with performance. Most of the times trainees involved in various programmes. Thus we conclude that Reliance's effort towards
training and development has   been successful.
We also feel training should be imparted on current issues like change   management etc.  Training sessions should not to be long
and self directed learning should be encouraged.
Training process of Reliance Infocomm Ltd. depends upon: -
 Training need identification
 Selecting the right training programmes
 Preparation of training calendars
 Finalizing about the training programme and sending the information to the concerned
employees
 Organize effective training programme
 Deliver course and validate training
 Take a training programme feedback
Evaluate training and incorporate changes if required.
Limitations:
 Between the sender and the receiver, due to differing perceptions, communication errors
in the form of miscomprehension, selective perception etc. creeps in. In this case too, these
were unavoidable, and thus might have added to slight inaccuracy in my results. 
 The other major limitation was of time and non availability of the concerned persons at
times. 
 The respondents would not have divulged all the information needed because of some of
it’s company policies.