F O U R T H E D I T I O N AQUILANO
CHASE
Exhibit 15.1
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–7
Aggregate
Aggregate Production
Production Planning
Planning
• Production Rate
–The capacity of output per unit of time (such as
units per day or units per week.
• Workforce Level
–Number of workers required to provide a
specified level of production.
Exhibit 15.2
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–10
Production
Production Planning
Planning Strategies
Strategies
• Chase Strategy
–Matching the production rate to exactly meet the
order rate by hiring and laying off workers as
the order rate varies.
• Stable Workforce—Variable Work Hours
–Varying output by varying the number of hours
worked through flexible schedules or overtime.
• Level Strategy
–Maintain a stable workforce working at constant
output rate; absorb demand variations with
inventory, backlogs, or lost sales.
Exhibit 15.3
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–13
Aggregate
Aggregate Production
Production Planning
Planning
• Relevant Costs
–Basic production costs (fixed and variable)
–Costs associated with changes in the
production rate (e.g., labor costs)
–Inventory holding costs
–Backlog (stockout) costs
Exhibit 15.4
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–17
First
First Alternative:
Alternative: Pure
Pure Chase
Chase Strategy
Strategy
Exhibit 15.5
Second
Second
Alternative:
Alternative:
Pure
PureLevel
Level
Strategy
Strategy
Exhibit 15.7
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–20
Constant
Constant
Workforce
Workforce
with
with
Overtime
Overtime
Strategy
Strategy
Exhibit 15.8
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–21
Summary
Summary of
of Costs
Costs for
for Aggregate
Aggregate Plans
Plans
Exhibit 15.9
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–22
Aggregate
Aggregate Planning
Planning Applied
Applied to
to Services:
Services:
Tucson
Tucson Parks
Parks and
and Recreation
Recreation Department
Department
• Actual Demand Requirement for Full-Time Direct
Employees and Full-Time Equivalent (FTE) Part-Time
Employees
Exhibit 15.10
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–23
Three
ThreePossible
PossiblePlans
Plansfor
forthe
theParks
Parksand
andRecreation
RecreationDepartment
Department
Exhibit 15.11
Exhibit 15.12
Fundamentals of Operations Management 4e © The McGraw-Hill Companies, Inc., 2003 15–25
Yield
Yield Management
Management
• Yield (Revenue) Management
–The concept used in service operations with
high-fixed costs and low-variable costs that
attempts to match supply and demand (a chase
strategy) to maximize capacity utilization.
• Yield Management Requires:
–The ability to segment the market
–High-fixed and low-variable costs where
additional sales create more profits
–Product perishability (cannot be inventoried)
–Lower-priced capacity that can be presold