Insight 1, Inc.
The Elements of a Test Laboratory System
Operational &
Process Maps/Diagrams Management
System Process Frequently Missing
•Procedures
•Forms
Definitions
•Templates Business Operating
Document •Records Procedures
Mgt & Sometimes Missing or
•Quality Manual Quality Assurance, Controls
Control •Methods Not Integrated Well
System & Metrology
•Records
•SOPs
•WIs
Technical Procedures (SOPs & WI’s)
•Data
•Results Infrastructure and Equipment
STD Test
Methods Standard Test Methods
Phase 1
•Science
•Methods/Standards
•Infrastructure
Phase 2
•Technical Procedures
•Quality Manual
•Quality Assurance/Control Methods
Phase 3
•Enterprise Process Definitions
•Business Operational Procedures
Train Validate •Business Systems
Train
The Process Cycle of Success
Validate/
Develop Implement Train
Verify
Monitor/
Operate Measure/ Improve
Audit