Desc 483 - Quiz 1-4

QUIZ 1
Question 1
Marks: 1/1
A PMO is NOT used:
Choose one answer.
a. to act as a central repository for project documentation.
corr
b. to replace the project manager as being responsible for the project.
ect
c. as a resource center.
d. as the place where project management improvements are identified and
then disseminated to the rest of the organization.
Correct
Question 2
Marks: 0/1
The Larson and Gobeli study that compared projects that had been managed in a variety
of structural types revealed that both new product development and construction projects
tended to be least effectively executed when the organizational structure was a:
Choose one answer.
a. balanced matrix.
b. functional organization.
c. project organization.
incorr
d. project matrix.
ect
Incorrect
Question 3
Marks: 0/1
In the Atkinson model of project success, a project's impact to the surrounding
community would be classified as:
Choose one answer.
a. a strategic goal.
b. a stakeholder benefit.
c. an element of the iron triangle.
incorr
d. an organizational benefit.
ect
Incorrect
Question 4
Marks: 1/1
Project members may be from:
Choose one answer.
a. different departments.
b. other organizational units.
corr
c. all of the above.
ect
d. one functional area.
Correct
Question 5
Marks: 0/1
The technical side of project management emphasizes:
Choose one answer.
a. team building.
b. negotiation.
c. budgeting.
d. conflict management. incorr
ect
Incorrect
Question 6
Marks: 0/1
Which of the following types of activities is more closely associated with projects rather
than processes?
Choose one answer.
a. an activity that is day-to-day
incorr
b. an activity that uses existing systems
ect
c. an activity that establishes its own work rules
d. an activity that is ongoing

Incorrect
Question 7
Marks: 1/1
The technical challenges that the project has to face are typically at their lowest during
the:
Choose one answer.
corr
a. termination phase.
ect
b. planning phase.
c. conceptualization phase.
d. execution phase.
Correct
Question 8
Marks: 0/1
Which of the following statements about project success criteria is best?
Choose one answer.
a. Client acceptance is often referred to as conducting a "quality" check. incorr
ect
b. Project cost is an external performance measure.
c. Client acceptance is an internal performance measure.
d. Completion time is an internal performance measure.
Incorrect
Question 9
Marks: 0/1
Which of the following is NOT a project constraint?
Choose one answer.
a. the schedule
b. the technical specifications incorr
ect
c. the customer requirements
d. the budget
Incorrect
Question 10
Marks: 0/1
Which of the following is accomplished through project management?
Choose one answer.
a. A cellular phone company activates a new customer's service.
b. An automotive manufacturer produces a day's quota of vehicles.
c. A software developer creates a new crash-proof operating system.
incorr
d. A retailer restocks the shelves after a day of brisk sales.
ect
Incorrect
Question 11
Marks: 0/1
Multiple project environments thrive on:
Choose one answer.
incorr
a. rigid development processes.
ect
b. narrow communication channels.
c. multi-layered bureaucracy.
d. improvisation by project teams.
Incorrect
Question 12
Marks: 0/1
Which of the following does NOT constitute an impact of organizational culture on
project management?
Choose one answer.
a. how committed employees are to goals
b. how customers perceive mission and vision
incorr
c. the way departments interact with each other
ect
d. how much trust exists among project team members
Incorrect
Question 13
Marks: 0/1
Which statement regarding the Project Management Institute's Project Management Body
of Knowledge (PMBoK) is best?
Choose one answer.
a. The institute's position that a properly planned project will not require
any changes precludes the need for change control in the model.
b. The PMBoK consists of seven knowledge areas of project management
skills and activities.
c. Each element of the iron triangle is represented by its own area.
incorr
d. Project risk management is part of the integration section.
ect
Incorrect
Question 14
Marks: 0/1
The dimension of project success that is realized first (chronologically) is:
Choose one answer.
a. efficiency.
b. impact on the customer.
incorr
c. business success.
ect
d. future potential.
Incorrect
Question 15
Marks: 1/1
The functional structure is well-suited when:
Choose one answer.
corr
a. there are low levels of external uncertainty.
ect
b. there is high instability in the environment.
c. there must be rapid response to external opportunities and threats.
d. project coordination is assigned to the lowest levels in an organization.
Correct
Question 16
Marks: 1/1
A checklist screening model does not consider:
Choose one answer.
a. governmental or stakeholder interference.
b. the riskiness of the new venture.
c. product durability and future market potential of the product line.
corr
d. whether one criterion is more important than another.
ect
Correct
Question 17
Marks: 1/1
The belief that organizations can sometimes gain tremendous benefit from creating a
fully-dedicated project organization is captured by the term:
Choose one answer.
a. heavyweight project organization. corr
ect
b. matrix organization.
c. leveraged benefits.
d. benevolent society.
Correct
Question 18
Marks: 0/1
of structural types revealed that new product development projects tended to be most
effectively executed when the organizational structure was a:
Choose one answer.
incorr
a. project matrix.
ect
b. project organization.
c. balanced matrix.
d. functional matrix.
Incorrect
Question 19
Marks: 1/1
ABC company compares the way they manage projects with the way rival NBC company
manages projects. ABC company is engaged in:
Choose one answer.
a. ring level 0.
b. cutting edge practices.
c. competitive benchmarking. corr
ect
d. corporate espionage
Correct
Question 20
Marks: 1/1
A project typically has:
Choose one answer.
a. no defined start or end date.
b. no defined start but a defined end date.
corr
c. a defined start and end date.
ect
d. a defined start date but no defined end date.
Correct
Question 21
Marks: 1/1
There is no such thing as a project team:
Choose one answer.
a. with a deliverable.
b. with a project manager
c. with an on-going, non-specific purpose. corr
ect
d. with a goal.
Correct
Question 22
Marks: 0/1
Companies that are structured by grouping people performing similar activities into
departments are:
Choose one answer.
a. functional organizations.
b. project organizations.
c. departmental organizations.
incorr
d. matrix organizations
ect
Incorrect
Question 23
Marks: 0/1
The project maturity model developed by the Center for Business Practices would have
__________ rings if a spider web diagram were used.
Choose one answer.
a. five
b. three
c. six
d. four incorr
ect
Incorrect
Question 24
Marks: 0/1
A failing project becomes a black hole for money, time, and personnel as management
continues to pour resources into it despite the growing expectation that it will fail
miserably. This phenomenon is known in project management circles as:
Choose one answer.
a. the Pareto principle.
b. the vanishing horizon.
c. negative outcome disposition. incorr
ect
d. escalation of commitment.
Incorrect
Question 25
Marks: 0/1
The amount of corporate investment is typically at its highest in the:
Choose one answer.
b. conceptualization phase.
c. planning phase.
incorr
d. execution phase.
ect
Incorrect
Question 26
Marks: 0/1
A project manager is using the internal rate of return method to make the final decision
on which project to undertake. Which of these four projects have the highest internal rate
of return?
Choose one answer.
a. $50,000 initial outlay with $5,000 cash inflows during the first two
years, $15,000 during the third and fourth years, and $20,000 during the
fifth year
b. $100,000 initial outlay with $10,000 cash inflows during the first two
incorr
years, $20,000 during the third and fourth years, and $30,000 during the
ect
fifth year
c. $100,000 initial outlay with a $5,000 cash inflow during the first year,
$15,000 cash inflow during the second year, and $25,000 cash inflows
during years three through five
d. $75,000 initial outlay with a $5,000 cash inflow during the first year,
increasing by $5,000 per year through the fifth year
Incorrect
Question 27
Marks: 0/1
The dimension of project success that is realized last (chronologically) is:
Choose one answer.
a. future potential.
b. impact on the customer. incorr
ect
c. business success.
d. efficiency.
Incorrect
Question 28
Marks: 1/1
A dual hierarchy is the salient feature of a:
Choose one answer.
a. bi-modal structure.
corr
b. matrix structure.
ect
c. project structure.
d. functional structure.
Correct
Question 29
Marks: 1/1
Staffing fluctuations associated with project completion and initiation are most likely to
occur in organizations that are:
Choose one answer.
a. project structured.
b. functionally structured. corr
ect
c. process structured.
d. matrix structured.
Correct
Question 30
Marks: 0/1
Process management features __________ with respect to project management.
Choose one answer.
a. greater numbers of goals and objectives incorr
ect
b. lower adherence to established practices
c. greater heterogeneity
d. greater certainty of performance
Incorrect
Question 31
Marks: 1/1
Successful firms use project portfolio planning routinely to:
Choose one answer.
corr
a. develop products with long lead times and plan ahead.
ect
b. make quantum jumps from one product to another.
c. move as quickly as possible into new territory.
d. move at glacial pace always within the same product line.
Correct
Question 32
Marks: 0/1
The amount of corporate investment is typically at its lowest in the:
Choose one answer.
a. conceptualization phase.
incorr
b. planning phase.
ect
c. execution phase.
d. termination phase.
Incorrect
Question 33
Marks: 1/1
All major decisions and authority are under the control of the project manager in a:
Choose one answer.
a. process structure.
b. matrix structure.
c. functional structure.
corr
d. project structure.
ect
Correct
Question 34
Marks: 0/1
The Project Management Body of Knowledge Guide definition of a project indicates that
a project is:
Choose one answer.
a. designed to consume human resources.
incorr
b. limited by a budget.
ect
c. temporary.
d. multifunctional.
Incorrect
Question 35
Marks: 0/1
A strategic element consisting of statements such as "a 5% increase in freshman to
sophomore retention" and "a 10% increase in the six-year graduation rate" is best
described as a:
Choose one answer.
a. goal.
b. strategy. incorr
ect
c. program.
d. mission.
Incorrect
Question 36
Marks: 1/1
The management department at the university decides to add a new program in
restaurant, hotel, and institutional management. As part of the development process they
hold focus groups consisting of area business leaders, current and former students, and
restaurant and hotel owners. These groups can be described as:
Choose one answer.
corr
a. stakeholders.
ect
b. project workers.
c. project leaders.
d. clients.
Correct
Question 37
Marks: 1/1
The systematic process of selecting, supporting, and managing a firm's collection of
projects is called:
Choose one answer.
a. profile management.
b. matrix project organization.
corr
c. project portfolio management.
ect
d. heavyweight project management.
Correct
Question 38
Marks: 1/1
Centralized units within an organization or department that oversee or improve the
management of projects are called:
Choose one answer.
a. PERT units.
b. tiger teams.
c. project management offices. corr
ect
d. central clearinghouses.
Correct
Question 39
Marks: 0/1
The MBA redesign committee presents the results of their five-year project to their
bemused Dean. They hope it is not just wishful thinking that they are in the:
Choose one answer.
b. planning phase.
c. conceptualization phase.
incorr
d. execution phase.
ect
Incorrect
Question 40
Marks: 0/1
Geoffco's project manager names three individuals and requests a project budget of
$3,000,000 for the new 8-Pod, a backpack-sized personal music player for 8-track tapes
capable of holding up to 100 songs from the '60s and '70s. This important step takes place
during __________ of the project life cycle.
Choose one answer.
a. conceptualization
incorr
b. planning
ect
c. execution
d. termination
Incorrect
Question 41
Marks: 0/1
Keith Monroe nails hundreds of pieces of culled lumber in the blazing July sun to form a
parquet deck for his barn roof. He and his assistant are clearly in:
Choose one answer.
a. way over their heads.
b. the termination stage of the project life cycle. incorr
ect
c. the execution stage of the project life cycle.
d. the planning stage of the project life cycle.
Incorrect
Question 42
Marks: 0/1
The most basic level in Kerzner's project management maturity model is:
Choose one answer.
a. initial process.
b. common processes.
incorr
c. ad hoc.
ect
d. common language.
Incorrect
Question 43
Marks: 1/1
The efficient frontier in project management is the set of portfolio options that offer:
Choose one answer.
a. a maximum return for a maximum risk.
b. a minimum return for a minimum risk.
c. a minimum return for a maximum risk.
d. a maximum return for a minimum risk. corr

ect
Correct
Question 44
Marks: 0/1
Which of the following is NOT an element of organizational structure?
Choose one answer.
a. systems design to ensure effective communication
b. grouping together of individuals into departments
c. well-articulated mission, vision, and value statements
incorr
d. formal reporting relationships
ect
Incorrect
Question 45
Marks: 0/1
Which statement about the Analytical Hierarchy Process is false?
Choose one answer.
a. AHP can improve the process of developing project proposals.
b. AHP scores are significant.
c. AHP can be used to capture choice options that do not yield positive
outcomes.
d. AHP groups subcriteria that share the weight of a common higher-level incorr
criterion. ect
Incorrect
Question 46
Marks: 0/1
A project is exceptionally risky might still be undertaken by a firm if they have several
other projects underway that are considered more of a sure thing. This approach to
project selection is best described by the criterion called:
Choose one answer.
a. risk.
b. desire for portfolio balance.
c. top management pressure.
incorr
d. strategic "fit".
ect
Incorrect
Question 47
Marks: 1/1
Individual activities and their durations are developed during the __________ phase of
the project life cycle.
Choose one answer.
a. conceptualization
b. termination
c. execution
corr
d. planning
ect
Correct
Question 48
Marks: 0/1
A writer estimates it will take three months to generate spiffy documents to accompany a
seminal work in operations management. He grossly underestimates the time required
and misses his deadline by two months. This estimate was:
Choose one answer.
a. subjective and inaccurate.
b. objective and accurate.

c. subjective and accurate.
d. objective and inaccurate. incorr
ect
Incorrect
Question 49
Marks: 0/1
of return?
Choose one answer.
a. $12,500 initial outlay with $10,000 cash inflows during the following
five years
b. $12,500 initial outlay with $5,000 cash inflows during the following
five years
c. $25,000 initial outlay with $5,000 cash inflows during the following
five years
d. $25,000 initial outlay with $10,000 cash inflows during the following incorr
five years ect
Incorrect
Marks for this submission: 0/1.
Question 50
Marks: 0/1
The information systems department prides itself on being on the often bleeding edge of
high-tech course offerings. They were the first department to create on-line classes and
the first to battle all of the issues associated with these offerings. When Wally
interviewed for the new assistant professor position, he knew that his subcutaneous chip
was only a hiring decision away. Corporate culture in this department is probably most
affected by:
Choose one answer.
a. technology
b. critical incidents.
c. the environment.
d. geographical location.
Incorrect
Take Quiz 2 [Feb 14: In-class, 60 min]

Question 1
Marks: 1
A large sample survey was used to ask a total of 2,615 managers within U.S. corporations
what they considered to be the most important characteristic of effective leaders. The
item that ranked #1 with an 83 percent selection rate was:
Choose one answer.
a. imaginative.
b. dependable.
corr
c. honest.
ect
d. inspiring.
Correct
Question 2
Marks: 1
Two research studies conducted over a decade apart discovered that the major sources of
conflict within project teams are:
Choose one answer.
a. schedules and project priorities.
b. human resources and technical opinions. incorr
ect
c. personalities and cost.
d. administrative procedures and budget.
Incorrect
Question 3
Marks: 1
The tendency of employees in a functionally organized company to become fixated on
their own concerns and work assignments to the exclusion of the needs of other
departments is known as:
Choose one answer.
a. siloing.
b. myopia.
c. nepotism. incorr
ect
d. layering.
Incorrect
Question 4
Marks: 1
To protect his poultry from meteorites, the gentleman farmer made hard hats for each
bird and installed a meteor detection system that opened umbrellas throughout the yard if
a meteor were detected. The safety of his flock thus assured, the farmer was surprised
when he read his latest issue of Risk Management Magazine and discovered that this
event was:
Choose one answer.
a. high in probability and low in consequence.
b. low in consequence and low in probability.
c. low in probability and high in consequence. corr

ect
d. high in consequence and high in probability.
Correct
Question 5
Marks: 1
The information systems department prides itself on being on the often bleeding edge of
high-tech course offerings. They were the first department to create on-line classes and
the first to battle all of the issues associated with these offerings. When Wally
interviewed for the new assistant professor position, he knew that his subcutaneous chip
was only a hiring decision away. Corporate culture in this department is probably most
affected by:
Choose one answer.
a. critical incidents.
b. geographical location.
c. the environment.
corr
d. technology
ect
Correct
Question 6
Marks: 1
One project factor that directly impacts a firm's internal operations is the:
Choose one answer.
a. expected return on investment. incorr
ect
b. need to develop employees.
c. financial risk.
d. impact on company's image.
Incorrect
Question 7
Marks: 1
Project meetings do not generally serve this purpose for the project team:
Choose one answer.
incorr
a. help all stakeholders increase their commitment to the project.
ect
b. provide visibility for the project manager's role in managing the
project.
c. define the project and all the major team players.
d. provide a forum for airing grievances with stakeholders and team
members.
Incorrect
Question 8
Marks: 1
The solution to external and internal problems that has worked consistently for a group
and that is therefore taught to new members as the correct way to perceive, think about,
and feel in relation to these problems is known as:
Choose one answer.
a. a frame of reference.
b. groupthink.
c. socialization.
d. organizational culture. corr
ect
Correct
Question 9
Marks: 1
Conflict associated with disagreement in project scope, priorities, or objectives is:
Choose one answer.
a. administrative. incorr
ect
b. goal-oriented.
c. traditional.
d. interpersonal.
Incorrect
Question 10
Marks: 1
The second level in work breakdown structure contains the:
Choose one answer.
a. work packages. incorr
ect
b. deliverables.
c. subdeliverables.
d. projects.
Incorrect
Question 11
Marks: 1
The behavioral side of project management emphasizes:
Choose one answer.
a. planning.
b. scheduling.
corr
c. leadership.
ect
d. project selection.
Correct
Question 12
Marks: 1
described as a:
Choose one answer.
a. program.
b. goal.
c. mission.
d. strategy. incorr
ect
Incorrect
Question 13
Marks: 1
Budget and schedule information for each activity in a project is contained in the:
Choose one answer.
a. work breakdown structure.
b. scope baseline.
incorr
c. management plan.
ect
d. project goal criteria.
Incorrect
Question 14
Marks: 1
The degree of risk associated with the project is typically at its highest during the:
Choose one answer.
b. planning phase.
incorr
c. execution phase.
ect
d. conceptualization phase.
Incorrect
Question 15
Marks: 1
When a project manager imposes a judgment on warring parties, he is involved in:
Choose one answer.
a. mediation.
b. arbitration. corr
ect
c. acceptance.
d. elimination.
Correct
Question 16
Marks: 1
A simple scoring model is used to decide among three projects that we'll call A, B, and C.
The total score for project A is 30, for project B is 20, and for project C is 10. Which of
the following statements is best?
Choose one answer.
a. Project C is better than project B for this company at this point in time.
b. Project A is better than project B for this company at this point in time. corr
ect
c. If project C is chosen, the company would benefit only half as much as if
they had chosen project B.
d. If project A is successfully completed, it will yield three times the
benefits that project C would have provided.
Correct
Question 17
Marks: 1
The PRAM step that occurs while the project work is being carried out is:
Choose one answer.
a. identify.
b. manage.
c. ownership.
incorr
d. focus.
ect
Incorrect
Question 18
Marks: 1
Multiple project environments thrive on:
Choose one answer.
a. multi-layered bureaucracy.
b. improvisation by project teams.
c. narrow communication channels.
incorr
d. rigid development processes.
ect
Incorrect
Question 19
Marks: 1
The simple scoring model has this advantage over a checklist model for screening
projects.
Choose one answer.
a. Scaling models ensure a reasonable link between the selected and
weighted criteria and the business objectives that motivated their selection.
b. Scaling models have been proven to make correct decisions better than
95% of the time while checklists only achieve 80% accuracy.
c. Scaling from 1 to 5 is extremely accurate.
d. Scaling models allow decision makers to treat one criterion as more corr
important than another. ect
Correct
Question 20
Marks: 1
Choose one answer.
a. An automotive manufacturer produces a day's quota of vehicles.
b. A cellular phone company activates a new customer's service.

c. A software developer creates a new crash-proof operating system. corr
ect
d. A retailer restocks the shelves after a day of brisk sales.
Correct
Question 21
Marks: 1
One source of information on future risks and the leading indicators that accompany risks
is:
Choose one answer.
a. the Delphi method.
b. past history.
c. multiple assessments.
d. a brainstorming meeting. incorr
ect
Incorrect
Question 22
Marks: 1
A company facing an interest rate of 8% must choose among projects offering the
following four-year cash flows. If the company is employing the net present value
criterion, which project should they choose?
Choose one answer.
a. $5,000 in year 1; $5,000 in year 2; $20,000 in year 3; and $30,000 in year
4
b. $15,000 in year 1; $15,000 in year 2; $15,000 in year 3; and $15,000 in corr
year 4 ect
c. $25,000 in year 1; $15,000 in year 2; $10,000 in year 3; and $5,000 in
year 4
d. $5,000 in year 1; $5,000 in year 2; $25,000 in year 3; and $25,000 in
year 4
Correct
Question 23
Marks: 1
Because conflict is perceptual in nature:
Choose one answer.
a. it often cannot be solved by any conventional means but must be incorr
refereed. ect
b. it is essentially static.
c. it is a state.
d. it doesn't really matter if one party has truly wronged another party.
Incorrect
Question 24
Marks: 1
Virtual teams are often slowed down by difficulty with:
Choose one answer.
corr
a. communication.
ect
b. superordinate goals.
c. punctuated equilibrium.
d. task reliance.
Correct
Question 25
Marks: 1
Which of these is NOT characteristic of a project?
Choose one answer.
a. Projects are ad hoc endeavors with a clear life cycle.
b. Projects are responsible for the newest and most improved products,
services, and organizational processes.
c. Projects provide a philosophy and strategy for the management of
change.
d. Traditional process management functions of planning, organizing, and corr
controlling do not apply to project management. ect
Correct
Question 26
Marks: 1
Principled negotiation is the art of:
Choose one answer.
a. creating conflict to test for an adversary's weakness and reducing conflict
once the weakness has been exposed.
b. getting agreement with the other party while maintaining a win-win corr
attitude. ect
c. refusing to compromise your principles for the sake of a business deal.
d. dividing your resources in the face of superior numbers.
Correct
Question 27
Marks: 1
Which of the following is NOT a project constraint?
Choose one answer.
a. the schedule
b. the customer requirements corr
ect
c. the budget
d. the technical specifications
Correct
Question 28
Marks: 1
Souder's model selection criterion that encourages ease of adaptation to changes in tax
laws, building codes, among others, is called:
Choose one answer.
a. cost.
b. ease of use.
c. capability.
d. flexibility. corr
ect
Correct
Question 29
Marks: 1
The firm set aside a little extra money just in case an unforeseen element of cost pushed
the project beyond what they had budgeted. This extra money is called:
Choose one answer.
a. an escalation clause.
b. a sinking fund.
c. a contingency reserve. corr
ect
d. a rainy day fund.
Correct
Question 30
Marks: 1
The status accounting step of configuration management functions primarily as:
Choose one answer.
a. binding arbitration. incorr
ect
b. memory.
c. cost control.
d. a hierarchy.
Incorrect
Question 31
Marks: 1
In a partnership, each member of the project team is responsible for the project's
outcomes and the current situation, whether it is positive or shows evidence of project
problems. The term that best describes this responsibility is:
Choose one answer.
a. exchange of purpose. incorr
ect
b. a right to say no.
c. joint accountability.
d. absolute honesty.
Incorrect
Question 32
Marks: 1
If all the project management studies discussed in the text are synthesized, it quickly
becomes apparent that the key to understanding leadership behavior is to focus on:
Choose one answer.
a. where in the organizational hierarchy the project leaders are located.
b. what the leaders do.
c. who the leaders are.
d. where in the organizational hierarchy the project team members are incorr
located. ect
Incorrect
Question 33
Marks: 1
A good starting point for matching employees to project work would be:
Choose one answer.
a. finding out who has the most spare time.
b. observing what clusters of employees develop during informal
situations.
c. conducting basic personality assessment.
d. making sure that every department in the organization has at least one incorr
representative on the project team. ect
Incorrect
Question 34
Marks: 1
Which of the following is NOT an element of strategic management?
Choose one answer.
a. evaluating cross-functional decisions
b. formulating cross-functional decisions
c. implementing cross-functional decisions
corr
d. eliminating cross-functional decisions
ect
Correct
Question 35
Marks: 1
A selection model that is broad enough to be applied to multiple projects has the benefit
of:
Choose one answer.
a. ease of use.
b. comparability. corr
ect
c. flexibility.
d. capability.
Correct
Question 36
Marks: 1
A major player in the software industry stumbles from one new edition of its operating
system and office automation package to another. As soon as one package is released, the
programmers and developers have two weeks to latch onto a different team that is
updating a different package. Failure to find another team to work for means an end to
their employment. This organizational structure is best classified as a:
Choose one answer.
a. functional organization. incorr
ect
b. project organization.
c. matrix organization
d. flexible organization.
Incorrect
Question 37
Marks: 1
The tale of Professor Larry Foster and his grade book filled with Fs was told by one
generation of faculty to the next with a mix of envy, awe and delight. If there was one
thing you could be sure of, there was no grade inflation in his department, whose culture
was formed primarily by:
Choose one answer.
a. environment.
corr
b. critical incident.
ect
c. rules and procedures.
d. reward system.
Correct
Question 38
Marks: 1
A design project is completed on time, under budget, to the customer's satisfaction, and in
adherence to the technical specifications agreed. The new product takes the market by
storm and everyone associated with the project receives a coveted gold star. Under the
four dimensions of project success model, the project still needs to show:
Choose one answer.
corr
a. future potential.
ect
b. impact on the customer.
c. efficiency.
d. business success.
Correct
Question 39
Marks: 1
The most recent addition to the four criteria of project success is:
Choose one answer.
a. cost
b. performance
c. client acceptance corr
ect
d. time
Correct
Question 40
Marks: 1
The University of Puhonicks hires several professors that specialize in accounting,
management, and economics and clusters each into one of three departments. The dean
has obviously decided to group employees by:
Choose one answer.
a. function.
b. geography.
incorr
c. project.
ect
d. product.
Incorrect
Question 41
Marks: 1
Projects differ from classic organizational processes because projects are:
Choose one answer.
incorr
a. multi-objective.
ect
b. well established systems in place to integrate efforts.
c. discrete activities.
d. part of line organization.
Incorrect
Question 42
Marks: 1
The primary action during a configuration review is to:
Choose one answer.
a. develop a breakdown of the project to the necessary level of definition. incorr
ect
b. identify the specifications of the components of the breakdown and of
the total project.
c. change the specifications last obtained by a process change control to
match what people think it should be.
d. meet with all the project stakeholders to agree to the current project
definition.
Incorrect
Question 43
Marks: 1
The belief that organizations can sometimes gain tremendous benefit from creating a
fully-dedicated project organization is captured by the term:
Choose one answer.
a. benevolent society.
b. matrix organization.
c. heavyweight project organization. corr
ect
d. leveraged benefits.
Correct
Question 44
Marks: 1
An excellent starting point in negotiations is to:
Choose one answer.
a. put yourself in their shoes.
incorr
b. deduce their intentions from your fears.
ect
c. identify the person that is the source of the problem.
d. deduce their fears from your intentions.
Incorrect
Question 45
Marks: 1
of return?
Choose one answer.
a. $25,000 initial outlay with $10,000 cash inflows during the following
five years
b. $12,500 initial outlay with $5,000 cash inflows during the following five
years
c. $12,500 initial outlay with $10,000 cash inflows during the following corr
five years ect
d. $25,000 initial outlay with $5,000 cash inflows during the following five
years
Correct
Question 46
Marks: 1
The final step in the process of systematically laying out all pre-work information is the
creation of the:
Choose one answer.
a. project goal criteria.
b. scope baseline.
c. management plan.
d. work breakdown structure. incorr
ect
Incorrect
Question 47
Marks: 1
Regardless of which selection method a firm uses, it should always:
Choose one answer.
a. be able to predict how much revenue will be returned to the firm each incorr
year. ect
b. be objective in their selection method.
c. use a weighted scoring technique.
d. know which project will ultimately succeed and which ones will fail.
Incorrect
Question 48
Marks: 1
A product is introduced into a market, gains the acceptance of a fickle public, and finally
is supplanted by a new and improved offering. This phenomenon is known as the:
Choose one answer.
a. beta.
b. Mendoza line.
c. product life cycle. corr
ect
d. rule of 80.
Correct
Question 49
Marks: 1
The task-oriented behavior of summarizing accomplishes which specific outcome?
Choose one answer.
a. Check on agreement.
b. Increase comprehension.
c. Guide and sequence discussion.
d. Check on understanding and assess progress. corr
ect
Correct
Question 50
Marks: 1
In the Atkinson model of project success, a project's impact to the surrounding
community would be classified as:
Choose one answer.
a. an element of the iron triangle.
b. an organizational benefit.
corr
c. a stakeholder benefit.
ect
d. a strategic goal.
Correct
Question 51
Marks: 1
A checklist screening model does not consider:
Choose one answer.
a. the riskiness of the new venture.
b. governmental or stakeholder interference.
corr
c. whether one criterion is more important than another.
ect
d. product durability and future market potential of the product line.
Correct
Question 52
Marks: 1
A project management firm that promises to do everything for a major project and hand
over a fully functional, ready-to-use deliverable is performing under a :
Choose one answer.
corr
a. turnkey contract.
ect
b. all-inclusive contract.
c. umbrella contract.
d. cost-plus contract.
Correct
Question 53
Marks: 1
The most basic level in Kerzner's project management maturity model is:
Choose one answer.
a. ad hoc.
b. initial process.
c. common processes.
d. common language. corr

ect
Correct
Question 54
Marks: 1
The first step in Block's framework of the political process as applied to stakeholder
management is to:
Choose one answer.
incorr
a. define the problem.
ect
b. identify the goals of the principle actors.
c. assess your own capabilities.

d. assess the environment.
Incorrect
Question 55
Marks: 1
Which personality trait is a poor match for project work?
Choose one answer.
a. people-oriented
b. outgoing
corr
c. introverted
ect
d. gregarious
Correct
Question 56
Marks: 1
There is always a chance that the music loving public cannot be convinced of the need to
return to the 8-track format for new releases. The probability that we don't sell one
million units before the holiday season is:
Choose one answer.
corr
a. market risk.
ect
b. organizational risk.
c. financial risk.
d. promotion risk.
Correct
Question 57
Marks: 1
The strong matrix is also known as the:
Choose one answer.
a. dual matrix.
corr
b. project matrix.
ect
c. primal matrix.
Correct
Question 58
Marks: 1
Which of the following is a non-traditional role of a project champion?
Choose one answer.
corr
a. cheerleader
ect
b. administrative
c. leadership
d. control
Correct
Question 59
Marks: 1
A simple scoring model for project evaluation requires:
Choose one answer.
a. a summation for each criterion to achieve an overall criterion score.
b. a division of weights by scores to arrive at a standardized score for
each criterion.
c. score values assigned to each criterion in terms of its rating.
incorr
d. importance weights from 1 to 10 assigned to each criterion.
ect
Incorrect
Question 60
Marks: 1
Expected commitments from other departments in support of the project would most
likely be detailed in the:
Choose one answer.
a. resource requirements section of the SOW. corr
ect
b. risks and concerns section of the SOW.
c. acceptance criteria section of the SOW.
d. approach section of the SOW.
Correct
Question 61
Marks: 1
A commercial factor in project selection and screening might be:
Choose one answer.
a. the likelihood that users of the project are injured.
b. the impact on the company's image.
c. the long-term market dominance.
incorr
d. a need to develop employees.
ect
Incorrect
Question 62
Marks: 1
The Analytical Hierarchy Process is used to decide among three projects that we'll call A,
B, and C. The total score for project A is .650, for project B is .514, and for project C is .
321. Which of the following statements is best?
Choose one answer.
a. The analysis must be incorrect because project C's total score is odd.
b. The analysis must be incorrect because there are two total scores that
exceed 0.50.
c. Project A is twice as good as project C.
d. The analysis must be incorrect because the total scores should sum to incorr
1.00. ect
Incorrect
Question 63
Marks: 1
Projects are often underfunded in the concept stage because:
Choose one answer.
a. the project's goals are too clearly defined.
b. there is complete trust in project managers by top management so more
resources can be asked for at any time.
incorr
c. the project's top management sponsor is too influential.
ect
d. the project requirements were deliberately understated.
Incorrect
Question 64
Marks: 1
The step that reflects the formal "go ahead" given to the project to commence once the
scope definition, planning documents, and other contractual documents have been
prepared and approved is the:
Choose one answer.
a. work authorization. corr
ect
b. send off.
c. work release.
d. go ahead.
Correct
Question 65
Marks: 1
The technical side of project management emphasizes:
Choose one answer.
a. team building.
b. conflict management.
corr
c. budgeting.
ect
d. negotiation.
Correct
Question 66
Marks: 1
A matrix organization for project management has a distinct advantage because:
Choose one answer.
a. workers must reconcile competing project and functional demands.
b. a significant amount of time is spent negotiating the sharing of critical incorr
resources. ect
c. project importance is enhanced by setting authority equal to that of
functional departments.
d. dual hierarchies mean two bosses.
Incorrect
Question 67
Marks: 1
of structural types revealed that construction projects tended to be most effectively
executed when the organizational structure was a:
Choose one answer.
a. balanced matrix.
b. functional matrix.
corr
c. project matrix.
ect
d. project organization.
Correct
Question 68
Marks: 1
Scope management for a project begins with:
Choose one answer.
a. an organization breakdown structure. incorr
ect
b. a configuration statement.
c. a statement of goals.
d. a work package.
Incorrect
Question 69
Marks: 1
The PMO is used as a tracking and monitoring device under the:
Choose one answer.
a. resource pool model. corr
ect
b. radar model.
c. weather station model.
d. control tower model.
Correct
Question 70
Marks: 1
A project with the chance for a big payout may be funded if an important criterion is:
Choose one answer.
a. opportunity.
b. top management pressure.
incorr
c. cost.
ect
d. risk.
Incorrect
Question 71
Marks: 1
A project manager puts on his "nontraditional hat" and smoothly works the room,
networking among functional managers and attempting to secure their cooperation with
the project. This nontraditional role is best described as that of a :
Choose one answer.
a. cheerleader. incorr
ect
b. politician.
c. visionary.
d. ambassador.
Incorrect
Question 72
Marks: 1
A functional organization structure is a plus for project management because:
Choose one answer.
corr
a. it allows for standard career paths.
ect
b. functional siloing often exists.
c. commitment to project success is high and unwavering.
d. there is high customer focus.

Correct
Question 73
Marks: 1
Project management people skills include:
Choose one answer.
a. budgeting.
b. project evaluation.
c. scheduling.
corr
d. team building.
ect
Correct
Question 74
Marks: 1
Choose one answer.
a. execution
corr
b. planning
ect
c. termination
d. conceptualization
Correct
Question 75
Marks: 1
A business reality that makes effective project management critical is the fact that:
Choose one answer.
a. product launch windows are widening.
b. inflation is rampant.
c. products are becoming increasingly simple.
corr
d. product life cycles are compressing.
ect
Correct
Question 76
Marks: 1
ABC company compares the way they manage projects with the way rival NBC company
manages projects. ABC company is engaged in:
Choose one answer.
a. cutting edge practices.
b. ring level 0.
c. competitive benchmarking. corr
ect
d. corporate espionage
Correct
Question 77
Marks: 1
A spider web diagram is useful for:
Choose one answer.
a. identifying industry standards for project management maturity.
b. coaching, evaluating, and auditing projects.
c. showing company performance on a number of criteria simultaneously. corr
ect
d. collecting data on how a competitor manages projects.
Correct
Question 78
Marks: 1
The probability that project revenues will not be sufficient to repay the debts is:
Choose one answer.
a. market risk.
b. promotion risk.
c. cost estimate risk.
corr
d. financial risk
ect
Correct
Question 79
Marks: 1
It appeared that everyone on the project team was finally on board; Jim would bring the
doughnuts to all team meetings and Jenny would make the coffee. Fully caffeinated and
on a sugar high, the team was coming together and fully committed to the project
development process. The team was now planted firmly in the:
Choose one answer.
a. performing stage of group development.
b. forming stage of group development.

incorr
c. storming stage of group development.
ect
d. norming stage of group development.
Incorrect
Question 80
Marks: 1
The greatest project risk occurs when:
Choose one answer.
a. the probability of the event is low and the consequences of the event incorr
are high. ect
b. the probability of the event is high and the consequences of the event
are high.
c. the probability of the event is high and the consequences of the event
are low.
d. the probability of the event is low and the consequences of the event
are low.
Incorrect
Question 81
Marks: 1
Client interest is typically at its lowest during the:
Choose one answer.
incorr
b. termination phase.
ect
c. planning phase.
d. execution phase.
Incorrect
Question 82
Marks: 1
The highest priority among strategic choice elements is:
Choose one answer.
a. strategy. incorr
ect
b. objective.
c. mission.
d. goal.
Incorrect
Question 83
Marks: 1
Present-oriented tasks make use of the temporal skills of:
Choose one answer.
a. time warping and polychronicity.
incorr
b. recapturing the past and predicting.
ect
c. time conception and chunking time.
d. creating future vision and monochronicity.
Incorrect
Question 84
Marks: 1
Any measurable, tangible, verifiable outcome, result, or item that must be produced to
complete a project or part of a project is a:
Choose one answer.
a. product.
b. work product.
corr
c. deliverable.
ect
d. tangible.
Correct
Question 85
Marks: 1
The idea that all members of a project team have the ability to offer a contrary position in
order to achieve true partnership between the project manager and the team is called:
Choose one answer.
a. exchange of purpose.
b. joint accountability.
incorr
c. absolute honesty.
ect
d. a right to say no.
Incorrect
Question 86
Marks: 1
The manager of the Super Burrito Project is in the midst of an important project team
meeting but Fred Fromage, the representative from the Cheese department, is nowhere to
be found. After a brief investigation it is determined that Fred's manager in the Cheese
department, has other plans for Fred's time and efforts over the next several days and he
simply won't be available for Super Burrito Project work. The organizational structure
being used here is unquestionably a:
Choose one answer.
a. weak matrix.
incorr
b. strong matrix.
ect
c. project organization.
d. chevre organization.
Incorrect
Question 87
Marks: 1
The Farm Fresh Egg project was too great for one person to pull off. The construction
costs for the coop and chicken run were enormous and the sinister threat of avian flu
hung over the area like a black cloud. It was only through the combined efforts of
Matsushita Chickenworks and the City of Edmond that the project would be undertaken,
since they would be able to:
Choose one answer.
a. accept the risk.
b. transfer the risk.
incorr
c. share the risk.
ect
d. minimize the risk.
Incorrect
Question 88
Marks: 1
Project members may be from:
Choose one answer.
a. one functional area.
b. other organizational units.
c. different departments.
corr
d. all of the above.
ect
Correct
Question 89
Marks: 1
One practical step that should be taken in order for an organization to begin developing a
core of project management professionals is to:
Choose one answer.
a. formalize the organization's commitment with training programs.
b. review instances where projects were poorly managed.

c. fire the unprofessional project managers.
d. hire professional project managers.
Incorrect
Question 90
Marks: 1
All pieces of a project must be developed and assembled to produce the final product
functionality. Designing, making, and assembling these components is the role of:
Choose one answer.
a. baseline configuration.
b. systematic management.
c. baseline scope control.
d. configuration management.
Incorrect
Take Quiz 3 [March 7: In-class, 50 min]

Question 1
Marks: 1
Which statement about project closeout activities is best?
Choose one answer.
a. Because all projects are unique, the actual carryover from project to
project is minimal.
corr
b. Getting the project signed off discourages other closeout activities.
ect
c. Closeout activities are impossible to ignore.
d. Closeout activities are usually given a high priority.
Correct
Question 2
Marks: 1
Use the data to calculate the earned value for the project. All amounts are in thousands of
dollars.
Duration (weeks)
%
5 10 15 20 25
Comp
Conceptual Design 10 6 100%
Graphics Design 12 6 4 100%
Copyright 4 5 6 25%
Samples 4 2 30%
Tooling 6 9 4 10%
Production 2 6 14 5%
Total 10 18 22 26 24
Cumulative 10 28 50 76 100
Choose one answer.
a. $38,500
b. $61,125
c. $56,750
d. $46,550
Incorrect
Question 3
Marks: 1
As the 80th change order floated across his desk the project manager wished that he had
kept the first seventy-nine. What money he had saved in scrap paper might well be lost in
charges that could never be recouped from the client. "What I need is better:
Choose one answer.
a. trend monitoring," muttered the manager.
b. configuration control," sighed the manager.
c. document control," whimpered the manager. corr

ect
d. specification control," fumed the manager.
Correct
Question 4
Marks: 1
The organizational structure for the project team, including policies and procedures, is
the:
Choose one answer.
incorr
a. scope statement.
ect
b. management plan.
c. work breakdown structure.
d. rules statement.
Incorrect
Question 5
Marks: 1
A measurement process that determines the project goals and then the degree to which
the actual performance lives up to these goals is:
Choose one answer.
a. gap analysis.
b. five degrees of separation.
c. a metric system.
d. goal-performance linkage. incorr
ect
Incorrect
Question 6
Marks: 1
An important guideline to follow in a lessons learned meeting is to:
Choose one answer.
a. include all stakeholders. incorr
ect
b. make sure to properly assign blame for all that went wrong.
c. make sure that events receive necessary spin.

d. fix the problems.
Incorrect
Question 7
Marks: 1
The primary action during a configuration review is to:
Choose one answer.
a. develop a breakdown of the project to the necessary level of definition. incorr
ect
b. meet with all the project stakeholders to agree to the current project
definition.
c. change the specifications last obtained by a process change control to
match what people think it should be.
d. identify the specifications of the components of the breakdown and of
the total project.
Incorrect
Marks for this submission: 0/1
Question 8
Marks: 1
Which step in project management requires project managers to consider the types of
records and reports they and their clients will require at the completion of the project?
Choose one answer.
a. reporting
b. project closeout
c. completion phase
incorr
d. planning
ect
Incorrect
Question 9
Marks: 1
A young professor becomes obsessed with the latest release of Halo and completely loses
sight of his research commitment to his colleagues, falling hopelessly behind schedule
and consuming 80% of the department's computing budget. Addictive behavior
notwithstanding, this sad tale would never have happened had:
Choose one answer.
a. trend monitoring been regularly performed.
b. configuration controls been established.
c. document control been conducted assiduously.
d. design controls been appropriately deployed. incorr

ect
Incorrect
Question 10
Marks: 1
The stage of configuration management where the breakdown of the project to the
necessary level of definition is identified as:
Choose one answer.
incorr
a. configuration review.
ect
b. configuration control.
c. configuration identification.
d. status accounting.
Incorrect
Question 11
Marks: 1
The cat-skinning project management team considers the many ways to accomplish their
objective before settling on one technique as part of their:
Choose one answer.
a. need statement step.
b. alternative analysis step.
c. information gathering step.
incorr
d. project objectives step.
ect
Incorrect
Question 12
Marks: 1
The BOT option for large projects is designed to:
Choose one answer.
a. automate the payment process.
corr
b. limit risk for the customer in the short run.
ect
c. automate the closeout process.
d. keep the door open for new projects between the customer and project
organization.
Correct
Question 13
Marks: 1
Use the data to calculate the earned value for the project. All amounts are in thousands of
dollars.
Duration (weeks)
%
5 10 15 20 25
Comp
Copyright 4 5 6 5%
Samples 4 2 25%
Tooling 6 9 4 10%
Total 10 18 22 26 24
Cumulative 10 28 50 76 100
Choose one answer.
a. $38,500 corr
ect
b. $43,250
c. $54,750
d. $100,000
Correct
Question 14
Marks: 1
An S-curve report does NOT contain information on:
Choose one answer.
a. cost.
b. time.
c. quality. corr
ect
d. budget.
Correct
Question 15
Marks: 1
It is possible to measure:
Choose one answer.
a. both positive and negative deviations from the budget with the tracking
Gantt chart.
b. only negative deviations from the schedule baseline with a tracking
Gantt chart.
c. only positive deviations from the schedule baseline with a tracking
Gantt chart.
d. both positive and negative deviations from the schedule baseline with incorr
the tracking Gantt chart. ect
Incorrect
Question 16
Marks: 1
Budget and schedule information for each activity in a project is contained in the:
Choose one answer.
a. work breakdown structure.
incorr
b. management plan.
ect
c. project goal criteria.
d. scope baseline.
Incorrect
Question 17
Marks: 1
In the case of projects developed for external clients, work authorization typically
addresses:
Choose one answer.
a. contractual obligations.
b. resource requirements. incorr

ect
c. budget linkage.
d. audit trail establishment.
Incorrect
Question 18
Marks: 1
Once the project was successfully concluded, the team members returned to their roles in
the organization, occasionally congregating at the water cooler to relive their halcyon
days of yore. No one could argue that their project was:
Choose one answer.
a. terminated by extinction incorr
ect
b. terminated by integration.
c. terminated by starvation.
d. terminated by addition.
Incorrect
Question 19
Marks: 1
Systems for monitoring the project's scope, schedule, and costs during the design stage
fall under the heading of:
Choose one answer.
corr
a. design control.
ect
b. specification control.
c. acquisition control.
d. configuration control
Correct
Question 20
Marks: 1
If significant deviations from the project plan are detected, corrective action is taken and
then:
Choose one answer.
a. project goals are adjusted to reflect current reality.
b. the project stakeholders are informed of the budget or time difficulties. incorr
ect
c. the critical chain is reviewed for task dependency.
d. the monitoring and control cycle begins anew.
Incorrect
Question 21
Marks: 1
The statement of work should contain:
Choose one answer.
a. expected project outcomes.
b. a brief and general description of the work to be performed.
corr
c. All of these are elements of a statement of work.
ect
d. information on the key objectives for the project.
Correct
Question 22
Marks: 1
Which of these statements about subdeliverables is best?
Choose one answer.
a. Subdeliverables have direct assignable costs.
incorr
b. Subdeliverables have durations of their own.
ect
c. Subdeliverables consume resources.
d. Subdeliverables summarize the outcomes of work packages.
Incorrect
Question 23
Marks: 1
Which type of project termination can occur for a project that is successful and for a
project that is unsuccessful?
Choose one answer.
a. termination by extinction corr
ect
b. termination by addition
c. termination by integration
d. termination by starvation
Correct
Question 24
Marks: 1
The status accounting step of configuration management functions primarily as:
Choose one answer.
a. memory.
b. binding arbitration.
incorr
c. cost control.
ect
d. a hierarchy.
Incorrect
Question 25
Marks: 1
In non-binding arbitration:
Choose one answer.
a. the judge can offer suggestions for dispute resolution but cannot enforce corr
these opinions. ect
b. the client and project organizations both agree to perform exactly what
the judge decrees.
c. the client and project organizations are not bound by the rules of law.
d. the two parties agree to open up, or unbind, their books for inspection by
the other party.
Correct
Question 26
Marks: 1
In order to allocate costs more precisely, a company will assign:
Choose one answer.
corr
a. WBS codes to each activity.
ect
b. level 4 codes to each package element.
c. activity codes to each subdeliverable.
d. bar codes to each activity.

Correct
Question 27
Marks: 1
All projects are promised in terms of the specific functionality or performance criteria
they will meet. The key feature of the contractual documentation that specifies this
functionality or criteria is the:
Choose one answer.
a. valid consideration.
b. contracted terms.
c. contractual performance.
d. contractual requirements. corr

ect
Correct
Question 28
Marks: 1
Use the S-curve where the solid line is actual cost and the dashed line is budgeted cost to
choose the best statement.
Choose one answer.
a. With regards to budget, the project starts well but finishes badly. incorr
ect
b. The project is in a constant state of positive variance.
c. The project never experiences negative variance.
d. With regards to budget, the project starts badly but finishes well
Incorrect
Question 29
Marks: 1
Use the data to calculate the schedule performance index for the project for the end of
week 20. All amounts are in thousands of dollars.
Duration (weeks)
%
5 10 15 20 25
Comp
Copyright 4 5 6 60%
Samples 4 2 100%
Tooling 6 9 4 50%
Total 10 18 22 26 24
Cumulative 10 28 50 76 100
Choose one answer.
a. 0.88
b. 1.14 incorr
ect
c. 0.94
d. 0.81
Incorrect
Question 30
Marks: 1
The project's scope fixed at a specific point in time is the:
Choose one answer.
a. scope.
corr
b. baseline.
ect
c. historical standard.
d. design.
Correct
Question 31
Marks: 1
A testing plan would be outlined in which section of a statement of work?
Choose one answer.
a. approach
b. acceptance criteria
c. risks and concerns
d. description and scope incorr
ect
Incorrect
Question 32
Marks: 1
Milestones are generally considered to be:
Choose one answer.
a. the end of the project for all team members except the project manager.
corr
b. key project review gates.
ect
c. demotivators for the project team.
d. points where two or more activities merge.
Correct
Question 33
Marks: 1
Earned value is:
Choose one answer.
a. the total budget for the project.
b. the real budgeted value of the work that has actually been performed to corr
date. ect
c. a cost estimate of the budgeted resources across the project's life cycle.
d. the cumulative total costs incurred in accomplishing the various project

work packages.
Correct
Question 34
Marks: 1
Duration (weeks)
%
5 10 15 20 25
Comp
Copyright 4 5 6 0%
Samples 4 2 0%
Tooling 6 9 4 0%
Total 10 18 22 26 24
Cumulative 10 28 50 76 100
Choose one answer.
a. 0.81
b. 1.24
c. 0.76 incorr
ect
d. 0.93
Incorrect
Question 35
Marks: 1
Earned value management jointly considers the impact of:
Choose one answer.
a. planned cost, planned performance, and time.
b. project performance, planned performance, and cost.
corr
c. performance, cost, and time.
ect
d. time, cost, and planned cost.
Correct
Question 36
Marks: 1
The lowest level in work breakdown structure contains the:
Choose one answer.
a. activities.
b. finite elements.
c. atoms.
d. work packages. corr
ect
Correct
Question 37
Marks: 1
Earned value management at the portfolio level requires:
Choose one answer.
incorr
a. only positive variances for both budget and schedule.
ect
b. only negative variances for both budget and schedule.
c. aggregation of all earned value measures across the firm's entire project
portfolio.
d. a single project manager with a single metric system.
Incorrect
Question 38
Marks: 1
Organizational breakdown structure (OBS) allows companies to:
Choose one answer.
corr
a. define the work to be accomplished.
ect
b. circumvent the onerous task of work breakdown structure.
c. assign the duties of tracking costs to the customer's accounting function.
d. issue a preliminary TPS report.

Correct
Question 39
Marks: 1
All pieces of a project must be developed and assembled to produce the final product
functionality. Designing, making, and assembling these components is the role of:
Choose one answer.
a. configuration management. corr
ect
b. baseline scope control.
c. baseline configuration.
d. systematic management.
Correct
Question 40
Marks: 1
In the build-up stage of a successful project, it is important that:
Choose one answer.
a. the project personnel are in a state of flux.
b. top management support exists.
c. there is a clear sense of earned value management.
incorr
d. an adequate budget exists.
ect
Incorrect
Question 41
Marks: 1
In earned value management analysis, the cumulative amount of the budget becomes the:
Choose one answer.
a. scheduled value.
incorr
b. cost basis.
ect
c. cost driver.
d. planned value.
Incorrect
Question 42
Marks: 1
Termination by addition occurs when:
Choose one answer.
a. a new project is added to the organization and it commands all of the
resources for the original project.
b. new members join the project team once the project has begun and their
skills are insufficient to successfully complete the project.
c. scope creep adds too many activities to the project that prevent it from
being completed on time or within budget.
corr
d. the project is so successful that it becomes institutionalized.
ect
Correct
Question 43
Marks: 1
A successful project that also creates a need for a change to organizational structure is
probably terminated by:
Choose one answer.
a. starvation.
b. extinction.
c. addition. corr
ect
d. integration.
Correct
Question 44
Marks: 1
The PMBoK definition stating, "a process that sets a project's scope by breaking down its
overall mission into a cohesive set of synchronous, increasingly specific tasks," is for the:
Choose one answer.
a. scope expansion.
b. work breakdown structure. corr
ect
c. project plan.
d. deliverable statement.
Correct
Question 45
Marks: 1
Choose one answer.
corr
a. turnkey contract.
ect
b. umbrella contract.
c. all-inclusive contract.
d. cost-plus contract.
Correct
Question 46
Marks: 1
Project Terrace has an actual cost of $3,000, but their earned value (all dollar amounts are
in hundreds) table appears below. What is their cost variance?
Duration in days
Activity 3 6 9 12 15 %
Comp
Landscape
2 3 1 100
design
Retaining wall 5 3 100
Dirt work 4 2 60
Move utilities 6 3 10
Sprinkler
4 3 50
system
Planting 12 20
Plan 2 8 14 9 15
Cumulative 2 10 24 33 48
Choose one answer.
a. -$250
b. $250
c. 1.08 incorr
ect
d. 0.92
Incorrect
Question 47
Marks: 1
Earned value management is also known as:
Choose one answer.
a. the golden triangle method (GTM).
b. the achieved value method (AVM).
incorr
c. earned value analysis (EVA).
ect
d. the program evaluation and review method (PERM).
Incorrect
Question 48
Marks: 1
An example of an external intellectual issue is:
Choose one answer.
a. the control of charges to the project.
b. the identification of outstanding commitments.
c. the determinants of requirements for audit trail data. corr
ect
d. the screening of partially completed tasks.
Correct
Question 49
Marks: 1
Which of these tools allows a project team to make future projections of project status
based on its current state?
Choose one answer.
a. S-curve
b. tracking Gantt chart
c. earned value management incorr
ect
d. milestone chart
Incorrect
Question 50
Marks: 1
An ex-gratia claim made when a project is closed down is made when:
Choose one answer.
a. there is no contractual basis for a claim.
b. a third party causes either the client or project company to fail to
perform to the terms of the contract.
incorr
c. the project company fails to perform to the terms of the contract.
ect
d. the client company fails to perform to the terms of the contract.
Incorrect
Question 51
Marks: 1
Restrictions that affect project development are:
Choose one answer.
a. stop-limits.
b. limitations.
c. constraints. corr
ect
d. problems.
Correct
Question 52
Marks: 1
The mountaineers all agreed that their quest to build a bridge between the two peaks of
Mount Kilimanjaro was a noble one, but they had no idea how long it would take to
complete until they finished their:
Choose one answer.
a. project goal criteria.
b. scope baseline.
c. work breakdown structure.
incorr
d. management plan.
ect
Incorrect
Question 53
Marks: 1
The project baseline is established by combining data from the:
Choose one answer.
a. work breakdown structure and the project budget.
b. S-curve and the project budget.
c. time-phased project budget and the PERT chart.
d. time-phased project budget and the work breakdown structure. corr
ect
Correct
Question 54
Marks: 1
Scope management for a project begins with:
Choose one answer.
a. an organization breakdown structure.
b. a work package.
incorr
c. a configuration statement.
ect
d. a statement of goals.
Incorrect
Question 55
Marks: 1
A static factor that may lead to early termination for a project is:
Choose one answer.
a. loss of the project champion.
b. intermittent rewards.
c. less capital availability.
corr
d. high sunk costs.
ect
Correct
Question 56
Marks: 1
What are work breakdown structure elements that must be completed to conclude the
project deliverables?
Choose one answer.
incorr
a. milestones
ect
b. tasks
c. activities
d. work packages
Incorrect
Question 57
Marks: 1
Measurement mechanisms should include a clear definition of:
Choose one answer.
a. what to measure.
b. the reporting relationships among members of the project team. incorr
ect
c. the project baseline.
d. trigger points.
Incorrect
Question 58
Marks: 1
Which of these concerns does NOT belong in the assessment of team performance in a
project final report?
Choose one answer.
corr
a. Were the stakeholder's concerns addressed?
ect
b. How were our project team members trained for their duties?
c. Does the project manager have the ability to evaluate worker
performance?
d. Were the best people in the organization selected to work on this project?
Correct
Question 59
Marks: 1
Project closeout documentation that can be used to predict trends, analyze feasibility, and
highlight problem areas for similar future projects is:
Choose one answer.
a. financial closeout.
b. post-mortem.
c. historical records.
d. post project analysis. incorr
ect
Incorrect
Question 60
Marks: 1
The costs attached to subdeliverables:
Choose one answer.
a. are called phantom costs.
b. are the summary of the work packages that support it.
incorr
c. should be subtracted directly from deliverable costs.
ect
d. are not recoverable unless explicitly stated in the work breakdown
structure.
Incorrect
Take Quiz 4
Question 1
Marks: 1
Once most of the design work is complete, at a point when the scope and capabilities of
the project are quite well understood, a __________ may be developed.
Choose one answer.
a. a non-parametric estimate
b. a parametric estimate
c. definitive estimate correct
d. comparative estimate
Correct
Question 2
Marks: 1
Restrictions that affect project development are:
Choose one answer.
a. constraints. correct
b. limitations.
c. stop-limits.
d. problems.
Correct
Question 3
Marks: 1
The Project Management Body of Knowledge Guide definition of a project indicates that
a project is:
Choose one answer.
a. multifunctional.
b. limited by a budget.
c. designed to consume human resources.
d. temporary. correct
Correct
Question 4
Marks: 1
The PMO is used to maintain and provide a cadre of skilled and trained project
professionals as needed under the:
Choose one answer.
a. cadre model.
b. control tower model.
c. resource pool model. correct
d. weather station model.
Correct
Question 5
Marks: 1
Economic conditions are a part of an organization's:
Choose one answer.
a. stakeholders.
b. external environment.
c. organizational hierarchy.
d. organizational structure. incorrect
Incorrect
Question 6
Marks: 1
Duration (weeks)
5 10 15 20 25 % Comp
Copyright 4 5 6 0%
Samples 4 2 0%
Tooling 6 9 4 0%
Total 10 18 22 26 24
Cumulative 10 28 50 76 100
Choose one answer.
a. 0.93
b. 0.76 incorrect
c. 0.81
d. 1.24
Incorrect
Question 7
Marks: 1
Which of the following is NOT contained in a typical time-phased budget?
Choose one answer.
a. cumulative time for each expense correct
b. cumulative expenses for each time unit
c. total expenses for each time unit
d. total expenses for each activity
Correct
Question 8
Marks: 1
The project maturity model developed by the Center for Business Practices would have
__________ rings if a spider web diagram were used.
Choose one answer.
a. five correct
b. four
c. three
d. six
Correct
Question 9
Marks: 1
Which of the following is a non-traditional role of a project champion?
Choose one answer.
a. cheerleader correct
b. control
c. administrative
d. leadership
Correct
Question 10
Marks: 1
Use the failure probability and consequence scores shown in the table to determine the
overall risk factor for the project. Based on your analysis, the overall project has a:
Maturity 0.3 Cost 0.6

Complexity 0.5 Schedule 0.4
Dependency 0.5 Reliability 0.5
Performance 0.6
Choose one answer.
a. low risk.
b. unacceptable risk.
c. high risk.
d. medium risk. incorrect
Incorrect
Question 11
Marks: 1
Research indicates that the number one reason for terminating research and development
projects is:
Choose one answer.
a. the low probability of achieving technical or commercial success. correct
b. the project costs more to complete than originally planned.
c. that the project is found to be inconsistent with organizational goals.
d. increased government restrictions.
Correct
Question 12
Marks: 1
Choose one answer.
a. cost-plus contract.
b. umbrella contract.
c. all-inclusive contract.
d. turnkey contract. correct
Correct
Question 13
Marks: 1
The classic project S-curve is a plot of:
Choose one answer.
a. elapsed time versus labor hours.
b. labor hours versus money expended.
c. number of personnel versus days behind schedule.
d. money expended versus elapsed time. incorrect
Incorrect
Question 14
Marks: 1
The first step in Block's framework of the political process as applied to stakeholder
management is to:
Choose one answer.
a. assess your own capabilities.
b. identify the goals of the principle actors.
c. define the problem. incorrect
d. assess the environment.
Incorrect
Question 15
Marks: 1
Choose one answer.
a. A cellular phone company activates a new customer's service.
b. A retailer restocks the shelves after a day of brisk sales.
c. A software developer creates a new crash-proof operating system. correct
d. An automotive manufacturer produces a day's quota of vehicles.
Correct
Question 16
Marks: 1
A budget containing disaggregated figures across the schedule when work is planned is a:
Choose one answer.
a. temporal budget.
b. chronic budget.
c. calendar budget.
d. time-phased budget. correct
Correct
Question 17
Marks: 1
The operations team had a weekly gripe session during the two hours before their 7:30
p.m. appointments on Wednesday evenings during which everyone gleefully unloaded on
the powers that controlled their miserable lives. This session was valuable since it:
Choose one answer.
a. established a sense of security and consistency.
b. allowed them to feel like real men, if only for a little while.
c. created a clear process for addressing conflict and group norms. correct
d. rewarded good behavior.
Correct
Question 18
Marks: 1
Which of the following is NOT an element of strategic management?
Choose one answer.
a. evaluating cross-functional decisions
b. formulating cross-functional decisions
c. implementing cross-functional decisions
d. eliminating cross-functional decisions correct
Correct
Question 19
Marks: 1
Which of these is NOT characteristic of a project?
Choose one answer.
a. Projects provide a philosophy and strategy for the management of change.
b. Projects are ad hoc endeavors with a clear life cycle.

c. Traditional process management functions of planning, organizing, and
correct
controlling do not apply to project management.
d. Projects are responsible for the newest and most improved products,
services, and organizational processes.
Correct
Question 20
Marks: 1
Which statement about project closeout activities is best?
Choose one answer.
a. Getting the project signed off discourages other closeout activities. correct
b. Closeout activities are impossible to ignore.
c. Closeout activities are usually given a high priority.
d. Because all projects are unique, the actual carryover from project to project
is minimal.
Correct
Question 21
Marks: 1
Projects differ from classic organizational processes because projects are:
Choose one answer.
a. discrete activities. correct
b. multi-objective.
c. well established systems in place to integrate efforts.
d. part of line organization.
Correct
Question 22
Marks: 1
The best source of troubleshooting for problems is the:
Choose one answer.
a. project champion.
b. project manager. incorrect
c. project customer.
d. project team.
Incorrect
Question 23
Marks: 1
The mouse executive board meeting was drawing to a conclusion; the only way they
would be able to detect the presence of the cat was to tie a bell around its tail. Under their
risk management identification scheme, this would fall under:
Choose one answer.
a. financial risk.
b. technical risk.
c. commercial risk. incorrect
d. execution risk.
Incorrect
Question 24
Marks: 1
The first step in the Analytical Hierarchy Process:
Choose one answer.
a. consists of constructing a hierarchy of criteria and subcriteria.
b. is analyzing the process you intend to improve before undertaking any
incorrect
improvement project.
c. requires supporting requirements to be combined into level II challenges.
d. requires Saatyfication of the team members.

Incorrect
Question 25
Marks: 1
The second level in work breakdown structure contains the:
Choose one answer.
a. subdeliverables. incorrect
b. work packages.
c. projects.
d. deliverables.
Incorrect
Question 26
Marks: 1
The commitment of financial, human, and technical resources is highest during the:
Choose one answer.
a. termination phase. incorrect
b. conceptualization phase.
c. execution phase.
d. planning phase.
Incorrect
Question 27
Marks: 1
Michael wants to carry out his mentor's long range strategic vision of expanding the
company's customer base by entering the casino business in Las Vegas. He issues a series
of memos that explain the importance of these projects and makes sure that all necessary
resources are at the disposal of the project management team, which is fortunate to have
such a :
Choose one answer.
a. project manager. incorrect
b. creative originator at the helm.
c. entrepreneur.
d. godfather.
Incorrect
Question 28
Marks: 1
In the case of projects developed for external clients, work authorization typically
addresses:
Choose one answer.
a. budget linkage.
b. resource requirements.
c. audit trail establishment.
d. contractual obligations. correct
Correct
Question 29
Marks: 1
The dimension of project success that is measured by both an internal and external
criterion is:
Choose one answer.
a. business success.
b. efficiency.
c. future potential. incorrect
d. impact on the customer.
Incorrect
Question 30
Marks: 1
A typical risk management report form does NOT answer the question:
Choose one answer.
a. Who? incorrect
b. Why?
c. Where?
d. What?
Incorrect
Question 31
Marks: 1
A commercial factor in project selection and screening might be:
Choose one answer.
a. the likelihood that users of the project are injured.
b. the impact on the company's image.
c. a need to develop employees. incorrect
d. the long-term market dominance.
Incorrect
Question 32
Marks: 1
Take the factors considered by earned value analysis and subtract those considered by
project S-curves. The factor(s) you have remaining are:
Choose one answer.
a. performance.
b. performance and cost. incorrect
c. time.
d. cost and schedule.
Incorrect
Question 33
Marks: 1
A lessons-learned analysis falls under the project closeout management element of:
Choose one answer.
a. finishing the work.
b. reviewing how it all went.
c. handing over the product.
d. putting it all to bed. incorrect
Incorrect
Question 34
Marks: 1
In order to facilitate acceptance for the project, the project team should start planning for
the project's transfer and use during:
Choose one answer.
a. the project development phase.
b. the project termination phase.
c. the project work phase.
d. the project close-out phase. incorrect
Incorrect
Question 35
Marks: 1
Which statement about the use of learning curves is best?
Choose one answer.
a. Learning curve effects stay constant across projects. incorrect
b. It may be more likely to see learning curve effects in construction than in
research and development.
c. A job that is substantially re-engineered will have no disruption of its
learning curve.
d. Every worker performing an identical task will exhibit the same learning
effect.
Incorrect
Question 36
Marks: 1
Which of these lists of duties is more reflective of managerial tasks?
Choose one answer.
a. creating vision and strategies incorrect
b. communication by word and deed
c. problem-solving
d. long-term risk-taking
Incorrect
Question 37
Marks: 1
The difference between projects that fail and those that are ultimately successful has to do
with:
Choose one answer.
a. whether the project is for an internal or external customer.
b. the fact that a successful project doesn't encounter problems.
c. whether the problem is time- or budget-related.
d. the plans that have been made to deal with problems as they arise. correct
Correct
Question 38
Marks: 1
Choose one answer.
a. execution
b. termination
c. planning correct
d. conceptualization
Correct
Question 39
Marks: 1
The salty project manager instinctively knew that this was to be no easy task. As she
surveyed the project objectives and the resources she had at her disposal she did some
quick mental arithmetic and parsed the next two years into pieces that were easier to
manage and easier to explain to the team that sat in stunned silence all around her. The
only way that this project would get off the ground and ultimately be delivered was
thanks to her ability to:
Choose one answer.
a. chunk time.
b. time warp.
c. create future vision. incorrect
d. recapture the past.
Incorrect
Question 40
Marks: 1
Project closeout documentation that can be used to predict trends, analyze feasibility, and
highlight problem areas for similar future projects is:
Choose one answer.
a. historical records. correct
b. post-mortem.
c. financial closeout.
d. post project analysis.
Correct
Question 41
Marks: 1
What is the total amount budgeted for March in this time-phased budget?
Activity January February March April
Survey 5,000
Design 3,000 3,000
Dirt 4,000
Foundation 10,000
Framing 35,000
Plumb 6,000
Wire 5,500
Choose one answer.
a. $66,000
b. $6,000
c. $41,000 correct
d. $35,000
Correct
Question 42
Marks: 1
The project baseline is established by combining data from the:
Choose one answer.
a. time-phased project budget and the work breakdown structure.
b. time-phased project budget and the PERT chart.
c. work breakdown structure and the project budget.
d. S-curve and the project budget. incorrect
Incorrect
Question 43
Marks: 1
The weak matrix is sometimes called the:
Choose one answer.
a. departmental matrix.
b. functional matrix.
c. red pill matrix.
d. project matrix. incorrect
Incorrect
Question 44
Marks: 1
A wedding planner allows $10,000 for flowers and three weeks to receive all RSVPs
back from the list of 700 guests. Both estimates are correct within a fraction of a percent.
We could describe this factoid as:
Choose one answer.
a. non-numeric and objective.
b. non-numeric and subjective.
c. numeric and objective. incorrect
d. numeric and subjective.
Incorrect
Question 45
Marks: 1
Which of these is NOT an element of emotional intelligence?
Choose one answer.
a. motivation
b. empathy incorrect
c. self-awareness
d. intelligence
Incorrect
Question 46
Marks: 1
The trigger point of the punctuated equilibrium model occurs:
Choose one answer.
a. halfway between the first meeting and the deadline. correct
b. during the second meeting.
c. when the project is 20% complete.
d. when the project is 80% complete.
Correct
Question 47
Marks: 1
Which statement regarding project selection is best?
Choose one answer.
a. Decision models must contain either objective or subjective factors.
b. Before selecting any project, the team should identify all the relevant
incorrect
issues that play a role in project selection.
c. Organizational reality can be perfectly captured by most decision-making
models.
d. Every decision model has both objective and subjective factors.
Incorrect
Question 48
Marks: 1
A key determinant of project success is a:
Choose one answer.
a. clear project mission. correct
b. rapidly assembled team.
c. project leader voted on by the team.
d. slowly assembled team.
Correct
Question 49
Marks: 1
One practical step that should be taken in order for an organization to begin developing a
core of project management professionals is to:
Choose one answer.
a. formalize the organization's commitment with training programs. correct
b. hire professional project managers.
c. review instances where projects were poorly managed.
d. fire the unprofessional project managers.
Correct
Question 50
Marks: 1
Which statement regarding project selection and screening criteria is best?
Choose one answer.
a. It is possible, given enough time and effort, to identify all relevant issues
incorrect
that play a role in project selection.
b. For many projects, more than 80% of the decision criteria are vital.
c. Decision models are either objective or subjective.
d. The most complete model in the world is still only a partial reflection of
organization reality.
Incorrect
Question 51
Marks: 1
If viewed from a flow standpoint, the stage of configuration management that has
provision for variable routing to the next step, depending on outcome at this stage, is:
Choose one answer.
a. configuration identification. incorrect
b. configuration control.
c. status accounting.
d. configuration review.
Incorrect
Question 52
Marks: 1
Net present value is being used to break the tie among four otherwise equal projects. If
the interest rate is 4%, which of these anticipated four-year flows would yield the greatest
net present value?
Choose one answer.
a. $10,000 in year 1; $11,000 in year 2; $12,000 in year 3; and $13,000 in
year 4
b. $10,000 in year 1; $10,000 in year 2; $13,000 in year 3; and $13,000 in
year 4
c. $13,000 in year 1; $12,000 in year 2; $11,000 in year 3; and $10,000 in
correct
year 4
d. $11,000 in year 1; $11,000 in year 2; $12,000 in year 3; and $12,000 in
year 4
Correct
Question 53
Marks: 1
The degree of risk associated with the project is typically at its highest during the:
Choose one answer.
b. planning phase.
c. termination phase. incorrect
d. execution phase.
Incorrect
Question 54
Marks: 1
described as a:
Choose one answer.
a. goal. correct
b. program.
c. mission.
d. strategy.
Correct
Question 55
Marks: 1
The most common organization used in business today is probably the:
Choose one answer.
a. matrix organization.
b. project organization. incorrect
c. dis organization.
d. functional organization.
Incorrect
Question 56
Marks: 1
One study has estimated that the average manager spends:
Choose one answer.
a. about 20% of her time dealing with conflict.
b. about 10% of her time dealing with conflict.
c. about 80% of her time dealing with conflict.
d. about 40% of her time dealing with conflict. incorrect
Incorrect
Question 57
Marks: 1
Keith Monroe nails hundreds of pieces of culled lumber in the blazing July sun to form a
parquet deck for his barn roof. He and his assistant are clearly in:
Choose one answer.
a. the termination stage of the project life cycle.
b. way over their heads.
c. the execution stage of the project life cycle. correct
d. the planning stage of the project life cycle.
Correct
Question 58
Marks: 1
The probability that funds allocated to the project will be insufficient to complete it is:
Choose one answer.
a. financing risk. incorrect
b. operating risk.
c. cost estimate risk.
d. technical risk.
Incorrect
Question 59
Marks: 1
of structural types revealed that new product development projects tended to be most
effectively executed when the organizational structure was a:
Choose one answer.
a. project organization. correct
b. project matrix.
c. balanced matrix.
Correct
Question 60
Marks: 1
Which statement about the Analytical Hierarchy Process is false?
Choose one answer.
a. AHP can improve the process of developing project proposals.
b. AHP can be used to capture choice options that do not yield positive
correct
outcomes.
c. AHP groups subcriteria that share the weight of a common higher-level
criterion.
d. AHP scores are significant.
Correct
Answer D is the correct response. The project cost and project schedule for work can be
reliably estimated at the work package, or lowest, level of the WBS. The work package
level is the lowest level of the WBS.
Incorrect

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QUIZ 1

d. an activity that is ongoing

b. a minimum return for a minimum risk.

c. a minimum return for a maximum risk.

d. a maximum return for a minimum risk. corr

c. top management pressure.

b. objective and accurate.

Take Quiz 2 [Feb 14: In-class, 60 min]

b. low in consequence and low in probability.

c. low in probability and high in consequence. corr

c. narrow communication channels.

b. A cellular phone company activates a new customer's service.

d. common language. corr

c. assess your own capabilities.

d. control tower model.

d. there is high customer focus.

b. forming stage of group development.

b. review instances where projects were poorly managed.

Take Quiz 3 [March 7: In-class, 50 min]

c. document control," whimpered the manager. corr

c. make sure that events receive necessary spin.

d. design controls been appropriately deployed. incorr

b. resource requirements. incorr

c. activity codes to each subdeliverable.

d. bar codes to each activity.

d. contractual requirements. corr

d. the cumulative total costs incurred in accomplishing the various project

d. issue a preliminary TPS report.

Maturity 0.3 Cost 0.6

b. Projects are ad hoc endeavors with a clear life cycle.

d. requires Saatyfication of the team members.

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