Abhishek kumar
Abhijit Kumar
Alok Kumar
Ashwini Kumar
Anubhav Gupta
Dinesh Kumar
Snehil Gupta
On 24 December 1986 Govt. of India Enacted
the Consumer Protection Act 1986 to:
standard, price.
Right to CHOOSE from a variety at competitive prices.
Right to BE HEARD.
Right to seek REDRESSAL.
Right to CONSUMER EDUCATION.
File WITHIN 2 YEARS of
cause of action in the District
Forum where the seller has his
business or lives or where the
incident happened.
Submit 3 COPIES OF
COMPLAINT ON PLAIN
PAPER WITH SUPPORTING
DOCUMENTS (receipt, bill
etc.)
NO LAWYER IS NEEDED.
The following information must be furnished with
the complaint :-
Case Laws
Benefit
◦ Disposal within 90 days
◦ No adjournment shall ordinarily be granted - Speedy trial
Relief
◦ Removal of defects in goods or deficiency in services.
◦ Replacement of defective goods.
◦ Refund against defective goods or deficient services.
◦ Compensation.
◦ Prohibition on sale of hazardous goods.
Conclusion