UNIVERSITI TUNKU ABDUL RAHMAN ACADEMIC YEAR 2008/2009 APRIL EXAMINATION UKAII113 INFORMATION SYSTEMS THURSDAY, 7 MAY 2009 TIME: 9.00AM ~ 11.30AM (2.5 HOURS) BACHELOR OF FINANCE (HONS) Instructions to Candidates: This paper comprises TWO (2) sections. Section A : [Total: 40 marks] This section consists of ONE (1) COMPULSORY question. The question carries FORTY (40) marks. Section B : [Total: 60 marks} This section consists of THREE (3) questions. Answer ANY TWO (2) questions. Each question carries THIRTY (30) marks. Marks will be awarded for clarity and logic of arguments. ‘This question paper consists of 4 questions on 3 printed pagesUKAIL113 INFORMATION SYSTEMS Section A [Total: 40 marks} Answer the COMPULSORY question. Qi. @ (b) © @ () Briefly explain each of the following terms: (Domain Name System (i) Virtual Reality Gili) OSI Model (iv) Firewalls, () Data Warehouse (10 marks) List and briefly explain THREE (3) success factors of electronic commerce with an example of each, (6 marks) Define extranet and explain THREE (3) values it provides to business. (8 marks) Describe FIVE (5) applications of “Customer Relationship Management System” (CRM) for an organisation. (10 marks) Computer crime is the commission of illegal acts through the use of a computer. State and briefly explain THREE (3) types of crimes which can be committed through the use of a computer. (6 marks) [Total: 40 marks] This question paper consists of 4 questions on 3 printed pagesUKAI113 INFORMATION SYSTEMS Section B (Total: 60 marks} Answer ANY TWO (2) questions out of THREE (3) questions, Each question carries THIRTY (30) marks. Ql. @) Define the term “feasibility study” and state and briefly explain FOUR (4) categories of feasibility study used in the system investigation stage. (15 marks) (b) List and briefly explain THREE (3) types of conversion methods used in the system implementation stage. (6 marks) © Qa) ) © @. @ () © In the systems design stage, sometimes prototypes are used to better understand user requirements. Give THREE (3) advantages of using prototyping method. (9 marks) [Total: 30 marks} Traditional file processing system was replaced by database management approach despite its apparent logic and simplicity. State FOUR major problems of traditional file processing approach. (12 marks) State FOUR (4) differences between Decision Support Systems (DSS) and Management Information Systems (MIS). (8 marks) Define an expert system and state FOUR (4) benefits of the system for an organisation. (QOmarks) [Total: 30 marks} State and briefly explain FIVE (5) security problems which can be created by employees. (10 marks) Briefly explain the roles of firewalls, encryption, biometric security, virus defenses and e-mail monitoring in promoting computer security, (10 marks) There are variety of functional business systems used in both small and large businesses today. State and briefly explain FOUR (4) types of functional management information systems. (10 marks) [Total: 30 marks} is question paper consists of 4 questions on 3 printed pages