Union City, Ca 94587 Home Phone #: (510) 471-1592 Cell Phone #: (510) 673-8725 Email: Objective Seeking a challenging position with a company where my technical and communicati on skills will be utilized Experience Sorrento Networks September 2008 * July 31st - 2009 Shipping / Receiving Clerk & Materials Job duties included: * Processing all incoming and outgoing shipments in GP. * RMA (Return Material Authorization) -- Experience with a variety of Document Control concepts, practices, and procedures. * Entering relevant case data into our internal database and preparing cases f or return shipment to clients Experience G.E. Homeland Materials (MRB) August 2007 - December 2007 Job duties included: * Ensure all MRB materials which include follow-up and ship back to vendor. * Exporting DMR files from Oracle database daily. * Keep updated disposition status and keep the team informed of the status Solectron Global Services January 2003 * July 2007 Customer Service Technician Job duties included: * Testing, programming and troubleshooting Notebooks, Desktops, Servers. * Asset Verification, Downloading, Final Manufacture Inspection, Transfer In, Transfer Out, Location, Recalls, Rework failure after QA Inspection. * Reporting -- (Cycle Count Reports, Sales Orders, MRB (Material Review Borad) , Transfers - (part number changes, locations, different warehouses). RTS (Retur n to Stock), Put-ways, Receiving). * Checking for ECA warranty in each unit & model type for audits in QMS. * Pulling and issuing components to production line. * RMA (Return Material Authorization) -- Experience with a variety of Document Control concepts, practices, and procedures. Columbia Cosmetics December 1982 * April 2002 Shipping Supervisor Job duties included: * Responsible for shipping -- Importing and Exporting products. Couriers inclu de FedEx, UPS, DHL, Emery Worldwide, & USPS. * Worked with various freight forwarding companies: stocking shelves; inventor y control for in-house products, working closely with purchasing and production supervisor; adjusting totals on customers pre-invoice to reflect backorders; sal es taxes & freight, making invoice ready for final printing; also responsible fo r packaging and shipping. * Products & displays for trade shows. Education Wichita North High School (Kansas) September 1977 * June 1981 Technical Skills * SAP * BANN * ORACLE * GREAT PLAINS * Microsoft Office * Microsoft Excel * Microsoft Access