Aurora, IL 60502 kkb58698@westpost.net PROFESSIONAL EXPERIENCE: Track Surfaces Company, Sales Associate/Foreman St. Charles, Illinois 05/2006 - 04/2007 & 06/2009 - present * Evaluate material costs/expenses and formulate financial bids for perspective jobs * Develop and lead presentation of said bids to track coaches, Athletic Director s, and District Superintendents * Schedule and supervise a crew of 5-7 employees on site during the installation of polyurethane running tracks(spring & summer months) Gallagher Bassett Services, Inc. (subsidiary of Arthur J. Gallagher Co.), Claims Representative Oakbrook Terrace, Illinois 04/2007 - 06/2009 * Coordinated analysis and resolution of general liability, bodily injury, and p roperty claims exclusively for McDonald's, Chipotle, and Boston Market * Evaluated medical records, bills, lost earnings statements, and repair invoice s to estimate settlement value ranges for relationship clients * Calculated liability by examining coverage and verifiable damages in regard to current insurance policies * Investigated alleged claims by interviewing claimants, witnesses, employees, a nd attorneys * Claim count was over 175 at any given time * Achieved 90% success rating or greater in fourteen company and client audits Charter One Bank, Personal Banker/Branch Business Banker St. Charles, Illinois 10/2003 - 05/2006 * Analyzed customer financial statements to formulate residential loan qualifyin g amounts; funded and closed over $2 million in residential loans * Lead the branch in individual account sales several months; grew new branch bu siness accounts by 20% annually * Cultivated existing business and personal banking relationships and generated new relationships through cold call visits, mailers, and referrals Vertical Drop Ski and Patio, Sales Associate St. Charles, Illinois 02/2003 - 09/2003 * Generated over $100,000 in casual outdoor/patio furniture sales * Recruited, scheduled, and supervised a staff of five employees to provide secu rity for $500,000 worth of merchandise during outdoor store tent sales EDUCATION: Bachelor of Arts, Eastern Illinois University, December 2001 Major: Speech Communications with an emphasis in interpersonal and business orga nizational skills ACTIVITIES: * Campaign volunteer: Sue Klinkhamer, Mayor, St. Charles, Illinois; 1997, 2001, 2005 * Campaign volunteer: Tim O'Neil, Kane County States Attorney Elect; 2004