On-the-job Training (also known as OJT) is one of the best methods of training because it is conducted in the actual worksite

and develops a students skills, morale, attitude, and abilities and can acquire a lot of experience.

Being in the front desk, one can expect to experience different kinds of people, their beliefs and different approach, as well as their numerous concerns and questions regarding the admissions and other related things.

The application of the learned knowledge from the past lessons will greatly help in this kind of worksite, especially when receiving people, keeping ones cool in tense situations, making and receiving phone calls, documenting and giving important documents to other departments.

One will also learn on how to mingle with co-workers, how to make friendships inside the worksite, and still keeping professionalism inside the office.

OBJECTIVES:

o Experience and understand the actual working-in-the-office situations in preparation to face the world

o Apply the knowledge learned from the past lessons

o Discover and improve skills and abilities while in the training

o To gain confidence and attitude required in real-time office situations

OFFICE OF STUDENT AFFAIRS

As an institution of higher learning, the Cavite State University caters to the needs of students, not only in the acquisition of education but also on their personality development. To ensure the students potentials for advancement are maximized, the Office of Student Affairs (OSA) was established. It is a major unit under the Office of the Vice President for Academic Affairs.

History

The Office of Student Affairs started as one of the functional units of the then Don Severino Agricultural College (DSAC) in 1980. Through the years, the name of the Office was changed to Student Services Project in 1986, Student Services in 1989, Student Welfare Services in 1991 and renamed again to Office of Student Affairs in 1998 when DSAC was elevated into a university, the Cavite State University. Since then, the Office has been providing different student services to its clients such as guidance and counseling, admission and testing, and student development services like student organization and socio-cultural affairs, student publication and placement of students and graduates. The mandated National Service Training program (NSTP) subject was also offered by the Office in 2002. The Office will continue and shall remain committed to provide student welfare and development activities to the CvSU academic community and the public.

Goals

The goals of the Office of Students Affairs are the following: to look after the educational, vocational, as well as the personal development needs of the students; to assist the students to maximize their potentials by helping them understand themselves and their environment and to enhance their psychological growth towards socialized maturity.

OBJECTIVES

The objectives of the Office of Student Affairs are the following:

Provide counseling and testing to students so that they may recognize and accept themselves and develop their potentials/capabilities;

Provide information, training, placement and follow-up services to students, graduates and other clienteles;

Provide financial assistance to the needy and deserving students;

Provide avenues to hone students talents and interest to ensure social and cultural growth; and

Develop skills and potentials of student writers.

Organizational Structure
University President

Vice President for Academic Affairs

OSA Dean

Scholarship and F inancial Assistance Unit

Guidance Unit

Placement Unit

Student Organizations and Socio-Cultural Affairs Unit

National Service Training Program Unit

Testing and admission Counseling

CWTS ROTC

Student Formation Religious & Spiritual Services LTS

STUDENT SERVICES PROGRAM

The Student Services Program prepared by the Office of Student Affairs was designed for wholesome personality development of the students viz-a-viz the visionmission of the University. The Student Services Program provides assistance to the students through the following services: Guidance Services (Testing and Admission, Counseling, and Student Formation), Scholarship and Financial Assistance Services, Student Organization and Socio-Cultural Affairs including Student Publication, Placement of graduates, and the offering of NSTP subjects and services to the community through the NSTP program.

Guidance Services

The Guidance Services Unit represents the Universitys expression of concern for the students. It exist to assist students in understanding the variety, depth, and breadth of personal experiences, the opportunities available and the many choices open to them. Moreover, students are assisted to recognize, interpret and act upon their personal strengths and resources thereby developing individuals who can plan their work sensibly and solve their problems with high sense of moral values. The guidance services include the following:

Counseling Service It is expected that through this service, students self-understanding and self-development through dyadic and group relationship will be facilitated.

Peer Counseling This is designed to train students to be equipped with knowledge and skills in helping their fellow students. The peer counselors will assist the professional staff of the 9

College Guidance Center in reaching out to as many college students as possible, thereby, checking the lack of manpower in the Guidance Center.

Student Formation

As guidance services represents the Universitys expression of concern for the students, it is likewise expected that personal experiences of each student shall be treated as stage that they need to pass through even if sometimes those experiences signify negative quality. This is the stage where Student Formation program will play a very important role. As students are helped to face the consequences of their actions, they will also undergo series of activities that will help them re-gain self confidence and self trust as well as their self esteem.

Religious and Spiritual Services

In addition to providing the students with excellent academic preparation towards gainful employment, the University through the Guidance Unit should guide the students in developing a sound emotional and psychological well being. This could be done by 10

encouraging students to participate in spiritual enhancing activities like psycho-spiritual seminar cum outreach programs.

Scholarship and Financial Assistance Services

The main concern of the Unit is to cater the needs of the underprivileged but deserving members of the community. It shall solicit and award scholarship grants and other forms of financial assistance to deserving students.  Types of Scholarship and  CvSU Scholarships  Government Scholarships  Merit Scholarships  Private Scholarship

 Financial Assistance Program  Job Experience Program 11

 Student Assistantship

Student Organizations and Socio-Cultural Affairs (SOSCA) This unit provide avenue to hone students talents and interest to

ensure social and cultural growth; and develop skills and potentials of student writers of the University Note: hyperlinked to Application for recognition, activity permit, students waiver; status of recognition, flowchart for application for recognition

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PLACEMENT SERVICES

The Placement Services is tasked to prepare graduating students/graduates with the necessary information and services thus facilitating possible employment opportunities locally or internationally.  Pre-Employment Seminar  Job Fair

Directory of Graduates

 Students accomplish completely the OSA Placement Form No.1_Personal Information. 13

 Students submit the accomplished form to respective College Placement Coordinators (CPC).  CPC sorts the forms according to discipline/course  CPC forwards the forms to the Vocational Placement Coordinator

Tracer Studies

1. Students shall be traced two years after graduation. 2. The College Research Coordinator submits research proposal to the Research Center for funding. 3. The Job Placement Coordinator (JPC) facilitates the conduct of the study. 4. Questionnaires shall be prepared/reproduced by the JPC. 5. Enumerators shall be hired to distribute/retrieve questionnaires and consolidate data. 6. JPC encodes the data 7. Statistical analysis and interpretation shall be made. 8. JPC prepares reports and recommendations. 14

9. JPC submits the completed study to Office of the President.

NATIONAL SERVICE TRAINING PROGRAM

The National Service Training Program (NSTP) refers to the program aimed at enhancing civic consciousness and defense preparedness in the youth, by developing the ethics of service and patriotism while undergoing training in any of the three (3) program components, specifically designed to enhance the youths active contribution to the general welfare.

 Civic Welfare Training Service (CWTS) -refers to the Program component or activities contributory to the general welfare and the betterment of life for the members of the community or the enhancement of its facilities, especially those devoted to improving health, education, 15

environment, entrepreneurship, safety, recreation, and moral of the citizenry and other social welfare services.

 Reserve Officers Training Corps (ROTC) -refers to the Program component, institutionalized under Section 38 and 39 of Republic Act No. 7077, designed to provide military training to tertiary level students in order to motivate, train, organize and mobilize them for national defense preparedness.

 Literacy Training Service (LTS)

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-refers to the Program component designed to train the students to teach literacy and numeracy skills to school children, out-of-school youths and other segments of society in need of their services.

Other Services: 1. Mutual Aid Support to Students (loan) 2. Group Insurance of Students 3. Issuance of Good Moral Certificate OSA Management Group Dean: Dr. Marilyn M. Escobar Units Heads: Guidance: Ms. Edwina O. Roderos

Scholarship and Financial Assistance: Ms. Sharon M. Isip 17

Student Organizations and Socio-Cultural Affairs: Ms. Ma. Alodia C. Mercado Placement: Tessie M. Samonte

Staff: Clerk: Leilani E. Rezare Utility Worker: Basilio P. Ersando

On-The-Job Training Activities

The OJT started last April 19, 2011, with a little briefing on the offices rules and regulations, policies, and other reminders when inside the office. The heads taught me on how to deal with documents such as the admission forms, scholarship forms and the document production for certifications and answering phone calls.

The application of the previous lessons taught in the curriculum came in handy as the days slowly go along, and as I slowly starting to be used to the usual things on how they ran the office. I got used to the everyday protocol around the office, and slowly learned every bit. 18

I was taught on how to stamp documents, to receive and countersign, to answer and make phone calls, and to entertain people who are incoming freshmen or transferees inquiring about the admission, scholarships and other related matter.

I was also taught to create documents such as the requests of Certificate of Good Moral Character, Authority to go and Purchase Requests.

I also learned in how to handle office equipment such as the soft bind machine, the fax machine, paper cutters, and complex print machines.

I have also encountered a lot of people, such as incoming freshmen wanting to study in the university. Some came from the nearest streets, some from the farthest of the regions. All inquired about the courses offered, the requirements on how to get in, the scholarships offered by the university, and the schedules of exams.

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They have different approaches, attitudes and beliefs, and I managed to answer their questions with different manners.

I learned how to mingle with my other co-students during my training, as well as to the heads of the office.

Problems Encountered

Some several problems encountered in the office:

Manpower

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There are not enough people who can handle large amounts of people going into the office and entertain everyone. For some, they will have to wait some minutes for someone to entertain them.

Facility Problems The electricity in the building, most especially in the office, has several problems such as the transformer not being able to handle large amounts of electricity being used. It sometimes fluctuates because of the sucking of large amount of electricity in one room. The offices air conditioners usually cannot produce cool air, and the lights go out.

Time Management The heads find it hard to manage their time in doing their functions in the office. The Dean, for example, being tasked to interview the transferees, had to ask another head to relieve for her because she has a hearing to attend and other more important things. In some cases, almost all of the heads are gone, so all the work is being put into one head. 21

Directions The people usually ask for directions on where the Counselling Room is, the location of the Exam Room, the General Merchandise store, and other things. The building lacks signs and directions on where the room is, usually.

Telephone Problems The phone, although it is usually normal when used, it sometimes cannot hear the callers voice or there are some noise distortions, which usually results to not being able to understand what the caller is inquiring about.

Recommendations

For manpower, they should ask for more students who can work in the office so that they will be able to cater all people who will enter the office.

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As for the facility problems, they should contact experts who can fix the electricity so that the people who are working as well as the people who are inquiring will feel relaxed inside the office.

For directions, they should post some signs on where to go and label the rooms so that the people will not waste their time going back to the office just to ask for directions.

As for telephone problems, they should have someone fix the phone so that both the caller and the person who is answering the phone will be able to understand the conversation clearly and hassle-free.

Conclusion

Working in a Reception office such as the Office of the Student Affairs is truly a great experience. I was able to learn a lot from my training, and I have learned some things that can be applied the next time I can finally work in a real office. I met several problems, several people with different attitude and beliefs, as well as their statuses in life. 23

Although I have made several mistakes, I made sure that I learned from them, and corrected my mistakes as I progressed further.

This is also where the application of the past lessons is being tested and put to use, and determines how one can apply the abilities and skills in an office.

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