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Dear Sir, Please provide the user "Kavitha" purchase details. It will be help us to find out the problem.

1. User Email ID. 2. Bill Number. Dear Sir, We have removed the System Mac id of the user "ms1973tn@gmail.com" from the database. Kindly inform the user to follow the necessary steps: 1. Login with the same registered mail id and password 2. Go to Myaccount --> SPReader download --> click on register button 3. Download and install register.exe. Use the same mail id and password here 4. Download SPReader. 5. Delete the already downloaded books. 6. Newly download books from MY library. 7. Open the book through new SPReader. Now you will be able to read the books. HI Kindly look into the issue even my earlier mail (sent twice) on some members concern in their mylibrary has no response from you Lots of small pending issues are not addressed for a very long time Kindly let me know whether there is any build coming up

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