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Table of Contents
Getting Started
Description of Parts Introduction Safety Information Priming the Pump 1-3 1-4 1-4 1-7

Making Coffee
Brewing Great Espresso Steaming Milk Brewing Espresso Using Ground Coffee Brewing Espresso Using a Coffee Pod Recipes Troubleshooting 2-2 2-3 2-6 2 - 10 2 - 13 2 - 16

Cleaning the Machine


Cleaning the Machine Cleaning the Brew Head Cleaning the Brew Head Screen Performing Preventive Maintenance on the Steam Wand Descaling the Machine 3-2 3-5 3-6 3-8 3-9

Warranty and Contact Information


Warranty Information Contact Information 4-2 4-5

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SECTION 1

Getting Started
In this section:
Description of Parts Introduction Safety Information Priming the Pump 1-3 1-4 1-4 1-8

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Step 15

Action Allow 4oz of water to flow through the brew head into the cup. Note: It may take approximately 30 seconds for this to begin.

16

Press the BREW button to stop the water flow.

Next step
After priming the pump you can either: steam milk, or brew espresso. References: See topics Steaming Milk on page 2-3, or Brewing Espresso on page 2-2 for additional information.

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A B C D E F

S T R

G H I J K

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Description of Parts
The table below lists the parts of the Starbucks Barista Espresso Machine. Each part corresponds to the images inside the front cover of this manual. Part A B C D E F G H I J Description Water fill cover Steam valve knob ON/OFF button Brew head Steam wand Water tank with Max Line Power cord Drip tray grate Drip tray Accessory Drawer Part K L M N O P Q R S T Description Tray Base Drawer Ground coffee basket Pod coffee basket Pod coffee pressure insert Starbucks Rapporto filter Brew head cleaner Measuring spoon STEAM button Ready light BREW button

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Introduction
Your new Starbucks Barista Espresso Machine
Your new Starbucks Barista Espresso Machine is designed to give you years of use and enjoyment. Its pump-driven heating system maintains a strong, consistent brewing pressure to ensure a rich shot of espresso, with just the right amount of crema, the foamy golden brown layer, on the top of the shot. And, its equipped with a fast-heating boiler that provides outstanding steaming power, enabling even the novice user to steam milk quickly and easily for lattes, cappuccinos or any other beverage.

Before using your machine


Before using your espresso machine for the first time: Verify that you have all of the parts listed in the Parts/Description table Read all the safety information and warnings in this manual, and Follow the Priming the Pump instructions in this manual.

WARNING

Safety Information
When using electrical appliances, always follow basic safety precautions to reduce the risk of fire, electric shock, and/or injury to persons.

Intended use
This machine was designed for household use, to brew normal household quantities only. Do not use the machine for anything other than its intended use.

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Unintended use
This machine is NOT intended for: commercial use continuous operation, or outdoor use.

Supervision required
This machine should not be used without close supervision. It should not be used by or near children. Do not leave the machine unattended while it is turned on.

Avoiding burns CAUTION


To avoid injury from burns that could result from built up pressure, steam or hot surfaces: use handles or knobs to avoid touching hot surfaces avoid contact with steam, since scalding can occur if care is not taken when steaming milk or any time the steam valve is open remove the Rapporto filter while steaming do not remove the Rapporto filter while brewing espresso, and always allow the unit to cool thoroughly before putting on or removing parts to clean the unit.

Avoiding electrical shock WARNING


To avoid injury from electrical shock: do not immerse the appliance, plug or cord in water or any other liquid do not run water or any other liquid over the machine body do not attempt to modify the plug in any way. This machine has a three-pronged grounded plug and is intended to fit into a grounded electrical outlet in only one way.

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always turn the machine off before plugging the power cord into or removing the power cord from the wall outlet. always grasp the plug to remove it from the wall outletnever pull on the cord. do not operate your espresso machine with a damaged cord or plug, or if the machine malfunctions. do not let the cord hang over the edge of the table or counter. do not let the cord touch hot surfaces. only use your espresso machine on alternating current (AC). be sure that the machine is connected only to a power source with the same voltage that is specified on the rating plate located on the underside of the machine. turn off and unplug the machine from the electrical outlet when not in use, before filling or emptying the water tank, and before cleaning.

Avoiding other injuries CAUTION


To avoid other injuries: do not use attachments or parts that are not included or approved for use with this machine as they may cause fires, electrical shock or other injuries do not disassemble the unit by removing any screws do not place the machine on or near a hot gas or electric burner, or in a heated oven, do not use the machine without water, do not use the machine if it has been dropped or damaged, and do not use the machine if it is obviously leaking.

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Using an extension cord CAUTION


A short power supply cord is provided to reduce your risk of tripping or otherwise becoming entangled with a longer cord. Longer extension cords are available, and may be used if care is taken. When using an extension cord with your Starbucks Barista Espresso Machine: the marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance, the longer cord should be arranged so that it will not hang over the counter or table, where it may be pulled by children or accidently tripped over, and the longer cord must have a three pronged grounded plug.

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Priming the Pump


Importance of Priming the Pump
It is essential to prime the pump of your Starbucks Barista Espresso Machine when using the machine for the first time every subsequent time the machine is used, and after steaming milk. This procedure removes air in the pump system and ensures that your boiler tank has enough fresh water to allow optimal performance of the machine. Not priming the pump may cause serious machine malfunction.

CAUTION
When using the machine for the first time, or the first use of the day, be sure the machine is unplugged and the ON/OFF button is in the OFF position.

Instructions
Step 1 Action Detach all removable parts from the machine. Notes: Removable parts are letters F and H-Q in the Description of Parts To remove the water tank, remove the drip trays and swivel the steam wand out of the way, then pull the water tank out from the front of the machine being careful not to damage the intake hose. 2 3 Wash all the removable parts with warm water. Reassemble the machine.

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Step 4 5

Action Check to be sure that the intake hose inside the water tank is free from kinks or other obstructions. Open the water fill cover (A) and slowly fill the water tank with cold water so that the water level is between the top of the drip trays and the Max line (F). Note: Only use cold water in the machine.

6 7

Close the water fill cover. Check to be sure that all buttons are OFF (colored indicators are OFF) and that the steam valve knob (B) is closed. Note: If the steam valve is partially open, the pump will engage when you turn the machine on.

8 9 10

Plug the machine into the power outlet. Place a cup under the brew head (D) and a cup or other container under the steam wand (E). Press the ON/OFF button (C) to turn the machine on. Result: The color on the button changes to red.

11

Immediately turn the steam valve knob to open the steam valve. Note: Do NOT wait for the Ready light to come on.

12 13 14

Allow four 4oz. (120ml) of water to flow through the steam wand into the cup. Turn the steam valve to closed. Press the BREW button (T). Result: The color on the button changes to green.

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SECTION 2

Making Coffee
In this section:
Brewing Great Espresso Steaming Milk Brewing Espresso Using Ground Coffee Brewing Espresso Using a Coffee Pod Recipes Troubleshooting 2-2 2-3 2-6 2 - 10 2 - 13 2 - 16

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Brewing Great Espresso


Four Fundamentals
Selecting great coffee is only the first step in savoring perfect espresso at home. To help ensure a consistent, delicious shot every time you brew, Starbucks recommends following these four fundamentals: correct proportion of coffee to water proper grind good water quality, and fresh coffee beans.

Proportion
Use 1 1/2 Tbsp (7g) of coffee for every espresso shot (1fl oz./30ml) you make. The proper dose nearly fills your filter insert to allow just a small gap for the grounds to expand as they become saturated, and brews steadily and evenly.

Grind
Because espresso pours at such a rapid rate (about 20 seconds), a fine, powdery grind is needed to get the full extraction. For the most consistent, accurate grind at home, use a burr grinder adjusted to a fine setting.

Water
Since every shot of espresso is mostly water, use fresh, filtered water (or consider using bottled water) for the best results. Water stored for long periods of time in your espresso machine becomes stale, and should be replaced frequently.

Freshness
Espresso machines extract more of the flavorful coffee oils, so start with fresh coffee, and grind it just before brewing. Once brewed, enjoy your shot or incorporate it into your beverage within 10 seconds to fully savor its rich intensity.

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Steaming Milk
When to steam milk
Steam the milk prior to brewing the espresso. This will ensure that you are making your drink when the espresso is at its peak flavor and temperature.

Materials needed
To steam milk, you will need: a cup a small, chilled stainless steel pitcher cold milk a cooking thermometer, and a damp cloth.

Before you begin


Before steaming milk, you must prime the pump. Reference: See Priming the Pump on 1 - 8 for details.

Practice
Best steaming results are achieved when you are in control of how fast the milk is moving around the pitcher. Practice is the key to achieving the type of foam and steamed milk you desire.

CAUTION
It is normal for water or steam to drip from the brew head during steaming. To prevent injury, keep your hands and arms away from the water or steam.

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Instructions
Step 1 2 Action Check to be sure the water tank is at least half way full. Ensure that the Rapporto filter (O) is not on the machine. Note: This will prevent burning or pre-saturating of the ground coffee grinds during the steaming process. 3 4 Press the On/Off button (C) and wait for the Ready light (S) to illuminate. Press the STEAM button (R) to ON. Results: The color on the STEAM button changes to green. The ready light goes off. 5 Wait for the ready light to come back on. Note: The ready light may go on and off while you are steaming milk. This is normal. 6 Ensure that the steam wand (E) is positioned off to the side of the machine. Caution: Use a damp cloth when handling the wand to prevent injury. 7 Turn the steam valve knob (B) open to release any initial burst of water or condensation into a cup. Note: Use caution as steam may cause burns. 8 9 Turn the steam valve knob closed. Fill a chilled metal pitcher half full with very cold milk and insert thermometer into pitcher. Note: Milk will expand and the quantity in the pitcher will double in size with the addition of air as it creates foam.

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Step 10

Action Steam the milk to get the amount of foam you want. To get maximum foam: Hold the pitcher at a slight angle Submerge the tip of the steam wand into the milk just under the surface Open the steam valve knob to the point where the milk is moving in the pitcher like a whirlpool As the foam volume in the pitcher increases, lower the pitcher to ensure that the tip of the wand is submerged just under the surface of the milk. When the foam reaches the level you need, raise the pitcher to submerge the tip further into the milk. Ideal foam is made of small little bubbles, not large ones that look like soap bubbles. Finish steaming the milk to the desired temperature (approximately 150O to 170O Fahrenheit, as indicated on a cooking thermometer inserted into the milk). To get minimum foam: Hold the pitcher with the steam wand approximately one-half inch into the surface of the milk Open the steam valve knob to the point where the milk is being steamed but the steam is not forcefully hitting the base or side of the pitcher. Note: If large soap bubbles fill the pitcher, too much air is being introduced into the milk. Submerge the steam wand a little more so that a whirlpool effect is achieved. Perfect steaming occurs between the soap bubbles and steaming milk. Finish steaming the milk to the desired temperature (approximately 150O to 170O Fahrenheit, as indicated on a cooking thermometer inserted into the milk).

11

Turn the steam valve knob to closed.

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Step 12

Action Wipe the steam wand with a damp cloth immediately after steaming the milk. Note: This cleans the wand and prevents any obstructions in the tip.

13

Place a cup under the steam wand and slowly open the steam knob to purge any milk that may be in the steam wand. Note: Use caution as steam may cause burns.

14

Press the STEAM button OFF. Note: The ready light may remain on.

Next steps
After steaming the milk: ensure that the water tank is at least half full. prime the pump, and Reference: see Steps 8-13 in the topic Priming the Pump on 1 - 8. brew the espresso. Reference: See the topic Brewing Espresso on 2 - 2 for additional information.

Brewing Espresso Using Ground Coffee


When to use this procedure
Use this procedure to brew espresso using ground coffee beans. Reference: To brew espresso using a coffee pod, follow the instructions in the Brewing Espresso Using a Coffee Pod topic on 2 - 10.

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Proper grind
The grind must be fine enough for an espresso machine. Starbucks coffee can be ground for your particular espresso machine. If you purchase your coffee from another retail shop, be sure you ask for espresso grind. If you are grinding the beans yourself set your grinder to a very fine grind. Settings 1-6 on the burr grinder work best.

Pack guidelines
The Rapporto filter (O) uses water pressure to pack your coffee to the correct point for optimal flavor. There is no need to pack your coffee, unless you are using a coarse ground coffee.

Materials needed
To brew espresso you will need: the Rapporto filter (O) properly ground coffee beans, and shot glasses and/or a drink cup. Note: We recommend that you brew the espresso into two (2) measured 1 oz. shot glasses to ensure that the proper volume is brewed.

Before you begin


Before beginning this procedure, you must prime the pump. Reference: See the topic Priming the Pump on 1 - 8 for additional information.

Preheat
We also recommend preheating the Rapporto filter, shot glasses, and drink cups with hot water just prior to brewing. To do this: Press the On/Off button (C) and wait for the Ready light to illuminate. Insert the empty Rapporto filter (O) into the brew head, place your glasses on the drip tray

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press the BREW button (T) once the glasses are full, press the BREW button to stop the flow of the water warm the drink cups in the same way remove the Rapporto filter from the brew head

Instructions
Step 1 2 3 Action Press the On/Off button (C) and wait for the Ready light to illuminate. Place the ground coffee basket (L) into the Rapporto Filter (O). Fill the coffee basket with ground coffee to the appropriate level. Tips: If you are brewing a... single shot of espresso double shot of espresso THEN...... use 11/2 Tbsp (7g) of coffee use three Tbsp (14g) of coffee Note: If using two shot glasses, fill each with 1oz (15 ml). 4 5 6 Level the coffee in the basket by gently shaking the filter. Wipe the excess coffee grounds from the rim of the Rapporto filter. Place the prepared Rapporto filter firmly into the brew head (D), turning the handle as far to the right as it can go. Result: The handle slides into its correct, ready to brew position 7 Place two (2) preheated shot glasses or a drink cup on the drip tray grate under the Rapporto filter. Be sure that the glasses or cup are aligned with the Rapporto filter outlets. Ensure the Ready light is on.

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Step 9 Press the Brew button ON (T). Results:

Action

The color on the Brew button changes to green. The pump begins working. After five (5) seconds, the sound of the pump changes and gets quieter and coffee pours from the spouts into the shot glasses or cup. 10 Allow the desired amount of coffee to flow. If you are brewing a... single shot THEN... brew 1 oz. (30 ml) of espresso. Note: If using two shot glasses, fill each with 1/2 oz. (15 ml). brew two 2 ounces of espresso. Note: If using two shot glasses, fill each with 1oz (15 ml). 11 Press the Brew button OFF (T). Result: The flow of coffee stops. 12 13 Remove the shot glasses from under the Rapporto filter. Make your drink. Reference: Drink recipes are available on page 2 - 13. 14 Remove the Rapporto Filter from the brew head, turning the handle as far to the left as it can go.

double shot

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Step 15

Action Dispose of the used coffee grounds.

CAUTION
The coffee grounds are hot. Use caution when removing the filter from the brew head and when disposing of the ground coffee. Gently spoon the grounds into an appropriate waste receptacle rather than banging the filter to remove the grinds. Banging the Rapporto filter on a waste can or other hard surface to remove grinds can dent the rim which will ruin the filter and make it unusable. 16 17 Rinse out the Rapporto filter. IF you want additional shots of espresso no additional shots of espresso THEN... repeat this procedure stop here and go to Cleaning the Machine on page 3-2. Note: Water can remain in the water tank; however, you should discard the water if you will not be using the machine within 24 hours.

Brewing Espresso Using a Coffee Pod


When to use this procedure
Use this procedure to brew espresso when using coffee pods. To brew espresso using ground coffee, use the procedure Brewing Espresso Using Ground Coffee on page 2-6 instead of this procedure.

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Before you begin


Before beginning this procedure, you must prime the pump. Reference: See the topic Priming the Pump on page 1-8 for additional information.

Recommendations
Container We recommend that you brew the espresso into two (2) measured 1 oz. shot glasses to ensure that the proper volume is being brewed. Preheat We also recommend preheating the Rapporto filter, shot glasses, and drink cups with hot water just prior to brewing. To do this: 1. 2. 3. 4. 5. 6. 7. Press the On/Off button (C) and wait for the Ready light to illuminate. Insert the empty Rapporto filter (O) into the brew head Place your glasses on the drip tray Press the BREW button (T) Once the glasses are full, press the BREW button to stop the flow of the water Warm the drink cups in the same way Remove the Rapporto filter from the brew head

Materials needed
In order to brew espresso, you will need: the Rapporto filter with the appropriate inserts (the pod coffee pressure insert and the single pod coffee basket on top of the insert) Note: There are different inserts for brewing with a coffee pod than for brewing with ground coffee. Be sure to have the correct inserts to avoid damage to the machine. a coffee pod, and shot glasses and/or a drink cup.

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Instructions
Step 1 2 3 Action Press the On/Off button (C) and wait for the Ready light to illuminate. Place a single coffee pod in the pod coffee basket (M). Place the pod coffee basket into the Rapporto Filter (O) and insert the pod coffee pressure insert (N) into the Rapporto fileter with pod basket impression facing upwards. Place the prepared Rapporto filter firmly into the brew head (D), turning the handle as far to the right as it can go. Result: The handle slides into its correct, ready to brew position. 5 Place one (1) preheated shot glass or a drink cup on the drip tray grate under the Rapporto filter insuring that glasses or cup is aligned with Rapporto filter outlets. Ensure the Ready light is on. Press the Brew button ON (T). Results: The color on the Brew button changes to green. The pump begins working. After five (5) seconds, the sound of the pump changes and gets quieter. Coffee pours from the spouts into the shot glass or cup. 8 9 Allow one (1) ounce (15ml) of coffee to flow into the shot glass or cup. Press the Brew button OFF. Result: The flow of coffee stops. 10 Remove the shot glass from under the Rapporto filter.

6 7

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11

Make your drink. Reference: See Recipes topic in this manual on page 2-13.

12 13

Remove the Rapporto Filter from the brew head, turning the handle as far to the left as it can go. Dispose of the used coffee pod.

CAUTION
The coffee pod grounds are hot. Use caution when removing the filter from the brew head and when disposing of the grinds. Dispose of the coffee filter into an appropriate waste receptacle. 14 15 Rinse out the Rapporto filter. If you want to make additional shots of espresso repeat this procedure. If you do not want to make additional shots of espresso, stop here and go to the cleaning procedures in this manual. Note: Water can remain in the water tank; however, you should discard the water if you will not be using the machine within 24 hours.

Recipes
Buying flavored syrups
You can buy Fontana flavored syrups at any Starbucks retail store.

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Caffe Americano
Size Fluid ounces Espresso Hot Water Short 8 fl. oz. 1 shot Tall 12 fl. oz. 2 shots Grande 16 fl. oz. 3 shots Venti 20 fl. oz. 4 shots

Fill with hot water to 1/4 inch below cup rim.

Caffe Latte
Size Fluid ounces Espresso Steamed Milk Foamed Milk Variations Short 8 fl. oz. 1 shot Tall 12 fl. oz. 1 shot Grande 16 fl. oz. 2 shots Venti 20 fl. oz. 2 shots

Fill with steamed milk to 1/4 inch below cup rim. Top with 1/4 inch foamed milk Breve Caffe Latte is made using half-and-half instead of milk. % Latte is made using equal parts whole milk and nonfat milk.

Caffe Mocha
Size Fluid ounces Espresso Mocha Syrup Steamed milk Short 8 fl. oz. 1 shot 1 oz. Tall 12 fl. oz. 1 shot 1.5 oz. Grande 16 fl. oz. 2 shots 2 oz. Venti 20 fl. oz. 2 shots 2.5 oz.

Fill with steamed milk to 1/4 inch below cup rim. Note: Temperature of milk should be 150 - 170O F

Whipped Cream

Top with whipped cream.

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Cappuccino
Size Fluid ounces Espresso Steamed and Foamed Milk Short 8 fl. oz. 1 shot Tall 12 fl. oz. 1 shot Grande 16 fl. oz. 2 shots Venti 20 fl. oz. 2 shots

Free pour the steamed and foamy milk to the cup rim. This creates a beverage that is equal parts milk and foamed milk. Note: Always use freshly foamed milk for cappuccinos. The milk should not be allowed to sit long enough to separate.

Variations

Dry cappuccino has more foam and less steamed milk. Wet cappuccino has more steamed milk and less foam.

Caramel Macchiato
Size Fluid ounces Espresso Fontana Vanilla Syrup Steamed Milk Foamed Milk Caramel Sauce Short 8 fl. oz. 1 shot 1 pump or .5 oz. Tall 12 fl. oz. 1 shot 2 pumps or 1 oz. Grande 16 fl. oz. 2 shots 3 pumps or 1.5 oz. Venti 20 fl. oz. 2 shots 4 pumps or 2 oz.

Fill the cup 3/4 full with steamed milk. Top with foamed milk to the rim of the cup. Top the beverage with caramel sauce, using the squeeze bottle to create a cross hatch and double circle pattern.

Espresso
Size Espresso Solo 1 shot 2 shots Doppio

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Size Variation

Solo

Doppio

Half Decaf Espresso: Use one pull of regular espresso and two pulls of decaf espresso in a double portafilter.

Steamed Milk
Size Fluid ounces Steamed Milk Foamed Milk Fontana Syrup (optional) Variations Short 8 fl. oz. Tall 12 fl. oz. Grande 16 fl. oz. Venti 20 fl. oz.

Fill with steamed milk to 1/4 inch below the cup rim. Top with 1/4 inch foamed milk. 1 oz. 1 oz. 2 oz. 2.5 oz.

Steamed Eggnog: Mix 2/3 part cold eggnog to 1/3 part cold whole milk. Steam mixture to 145O F.

Troubleshooting
Problems and Solutions
The following tables contain common problems and possible solutions. If the solution provided does not solve your problem and you need further assistance to correct the problem, call a Starbucks representative at (800) 334-5553. Problem Machine is not priming The water tank is empty. Turn the machine OFF, add water, and try priming again. Possible Solution

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Problem The machine is not plugged in or turned on. The intake hose is crimped or obstructed.

Possible Solution Plug the machine in, and/or turn it on. Then, try priming again. Remove the water resrvoir (F) and straighten/fix the hose. Then, try priming again. See the topic Cleaning the Machine on page 3-2 in the Care and Maintenance section. Turn off the machine and let it completely cool. Then, try priming again.

The brew head screen is dirty.

The pump comes on but no water flows through the steam wand or brewhead. Note: In some cases there is no pump sound.

Pump engages as soon as Power button is turned ON The steam valve is slightly open. The Brew button is ON. Turn the steam valve knob to the closed position. Press the brew button to turn it OFF.

No foam is formed on the milk during steaming The milk is not cold enough prior to steaming. Foaming was attempted after the milk had already been partially steamed. The pitcher is either too full, or not full enough of milk. Dump the milk out, clean the pitcher and start again with fresh, cold milk. Foaming must be done first. Dump the milk out, clean the pitcher and start again with fresh, cold milk. Be sure that the pitcher is half full of milk to start.

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Problem The steam valve is open too far, or not far enough. The steam wand is submerged too far below the surface of the milk. Coffee is too cold The Rapporto Filter and glasses need to be preheated.

Possible Solution See the tips in Step 9 of the topic Steaming Milk on page 2-3 in the Making Coffee Drinks section. See the tips in Step 9 of the topic Steaming Milk on page 2-3 in the Making Coffee Drinks section.

Brew the espresso again. See the topic Brewing Espresso Using Ground Coffee, page 2-6, or Brewing Espresso Using Coffee Pods, page 2-10 in the Making Coffee Drinks section. Brew the espresso again. See the topic Brewing Espresso Using Ground Coffee, page 2-6 or Brewing Espresso Using Coffee Pods, page 2-10 in the Making Coffee Drinks section.

The ready light was not on prior to brewing.

Water or coffee is leaking over the top of the Rapporto filter

The Rapporto Filter is not properly inserted into the brew head.

Remove and reinsert the Rapporto Filter, making sure to press the handle as far to the right as possible. Remove the coffee from the filter and rinse it out, then clean the gasket. See the topic Cleaning the Machine on page 3-2 in the Care and Maintenance section.

The brew head gasket needs to be cleaned.

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Problem There is too much coffee in the Rapporto Filter basket.

Possible Solution Remove the coffee from the filter, rinse it out, and brew the espresso again. See the topic Brewing Espresso Using Ground Coffee, page 2-6, or Brewing Espresso Using Coffee Pods, page 2-10 in the Making Coffee Drinks section. Remove the Rapporto Filter, adjust the pod, replace the filter and try brewing again. Check to be sure that the coffee pod filter is in the porta-filter. Note: If more than a few drops of water have run through the pod, it would be best to throw the pod away and start with a new one.

The coffee pod is not sitting correctly in the pod coffee basket.

The pod coffee pressure insert is not in the Rapporto Filter or is upside down in the filter.

Remove the filter, the pod coffee basket and pod coffee insert. Discard the coffee pod. Wipe the parts clean of any coffee and put them back together correctly. Brew the espresso again. See the topic Brewing Espresso Using Coffee Pods on page 2-10 in the Making Coffee Drinks section.

Coffee does not come out of the pourspouts, or drips slowly (more than 23 seconds for a double shot) The Rapporto Filter is not fully inserted. Remove and reinsert the Rapporto Filter, making sure to press the handle as far to the right as possible.

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Problem The Rapporto Filter basket holes or brew head screen holes are clogged and need to be cleaned.

Possible Solution Remove the Rapporto Filter, clean it out, and clean the basket or head screen. See the topic Cleaning the Machine on page 3-2 in the Care and Maintenance section. Remove the Rapporto Filter, clean it out, and either get new coffee with a coarser grind or grind some new beans a bit more coarsely. Then, brew the espresso again. See the topic Brewing Espresso Using Ground Coffee on page 2-6 in the Making Coffee Drinks section. Remove the Rapporto Filter, clean it out, and brew the espresso again using less coffee. See the topic Brewing Espresso Using Ground Coffee on page 2-6 in the Making Coffee Drinks section. Remove the Rapporto Filter, clean it out, ensure there is water in the tank, and prime the machine. See Steps 8-13 in the topic Priming the Pump on page 1-8. Remove the Rapporto filter, clean it out, add water to the tank, prime the machine and brew the espresso again. See Steps 8-13 in the topic Priming the Pump on page 1-8. Press the Steam button to turn it OFF. Then, press the Brew button.

The coffee is too finely ground.

The Rapporto Filter basket is too full.

The machine needs to be primed.

There is no water in the water tank.

The Steam button is pressed ON.

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Problem The machine steams but will not brew (water does not flow through the steam wand with the steam button OFF). Coffee runs out of the pourspouts too quickly (less than 18 seconds for a double shot) There is not enough coffee in the filter basket

Possible Solution Turn off the machine and let it cool completely. Then try priming again.

Remove the Rapporto filter, clean it out, add coffee, and brew the espresso again. See the topic Brewing Espresso Using Ground Coffee on page 2-6. Remove the Rapporto filter, clean it out, and either get new coffee with a finer grind or grind some new beans a bit more finely. Then, brew the espresso again. See the topic Brewing Espresso Using Ground Coffee on page 2-6. Remove the Rapporto filter, clean it out, and buy new coffee.

The coffee is too coarsely ground.

The coffee is stale or otherwise unsuitable

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SECTION 3

Cleaning the Machine


In this section:
Cleaning the Machine Cleaning the Brew Head Cleaning the Brew Head Screen Performing Preventative Maintenance on the Steam Wand Descaling the Machine 3-2 3-5 3-6 3-8 3-9

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Cleaning the Machine


Materials to use
To clean the machine, use plain warm water on a cloth or warm, soapy water, unless otherwise directed. Caution: Never use harsh cleaning agents, especially those containing alcohol, solvents, or abrasive materials on your Starbucks Barista Espresso Machine.

WARNING
To avoid serious injury and electrical shock, it is essential to turn off and unplug the machine and allow it to cool thoroughly before cleaning.

Steps
Follow these steps to clean each part of the machine. Part Exterior Drip trays When to Clean After each use After each use How to Clean Wipe all external surfaces with a damp cloth, and then dry with a drying cloth. Carefully remove the drip trays from the machine. Pour the liquid contents into the sink or appropriate waste receptacle. Wash the drip trays in warm soapy water, rinse and dry them. Place them back in the machine.

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Part Steam wand

When to Clean After each use

How to Clean Clean the steam wand by wiping it clean with a damp cloth immediately after each use. Purge steam wand by placing acup under the steam wand and slowly opening the steam knob. Use caution as steam may cause burns. Use steam valve knob to close. Note: If you notice a residue build up on the wand or the flow of water seems obstructed, perform preventive maintenance on the steam wand. Reference: See the topic Performing Preventive Maintenance of the Steam Wand on page 3-8 for additional information.

Water tank

Regularly

Remove the water tank. Wash the tank in warm soapy water, rinse thoroughly and dry. Replace the tank in the machine.

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Part Rapporto Filter

When to Clean After each use

How to Clean Remove the filter basket from the Rapporto Filter. Wash the Rapporto Filter basket with a brush to remove any remaining coffee grounds from the basket holes. Carefully use a small pin to clear out any stubbornly clogged filter basket holes. Rinse thoroughly and dry. Wash the filter handle and rinse thoroughly and dry. Caution: When cleaning the handle, do not: Remove the screws from the bottom of the Rapporto Filter. Unscrewing the filter may result in the need to purchase a replacement filter at your own cost!

Brew Head

Monthly (or after 30 shots) Monthly (or after 30 shots) Every 1 6 months depnding upon water quality

See the topic Cleaning the Brew Head on page 3-5 for detailed information. See the topic Cleaning the Brew Head Screen on page 3-6 for detailed information. See the topic Descaling the Machine on page 3-9 for detailed information.

Brew Head Screen Internal machine parts (Descaling)

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Cleaning the Brew Head


When
Use this procedure once a month to clean coffee grounds from the brew head.

Materials needed
To clean the brew head you need: the brew head cleaner (P) that was provided with the machine, and a damp towel.

Instructions
Step 1 2 3 4 5 Action Be sure the machine is unplugged and completely cooled. Insert the brew head cleaner into the brew head with the notched side up. Turn the cleaner to the left and to the right to remove any large coffee particles from the brew head gasket. Repeat as necessary. Remove the brew head cleaner. Insert the damp towel into the brew head area (where you inserted the cleaner) and wipe the towel around this channel area until there is no discoloration on the towel.

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Cleaning the Brew Head Screen


When
Use this procedure on a regular basis (approximately every 20 servings of coffee).

Materials needed
To clean the brew head screen you need a: Brew head cleaner (P) with integral Phillips head screwdriver small cleaning brush, and straight pin.

Instructions
Step 1 2 3 4 5 Action Ensure that the machine is unplugged and completely cooled. Remove the center brew head screw using the screwdriver being careful not to lose the brewhead screw. Pull the screen away from the brew head. Wash the brew head screen with a brush, being sure to remove any remaining coffee grounds from the screen holes. Rinse the screen thoroughly.

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Step 6

Action Use the table below to complete this step. IF there are... any coffee grounds that are still clogging the brew head screen holes no remaining coffee grounds in the brew head screen holes THEN... carefully use a straight pin to poke the holes until they are clear. go to the next step.

Replace the brew head screen in the brew head with the smooth side of the screen facing down.

CAUTION
Brewing without the brew head screen in place will cause severe damage to the machine. 8 Replace the center brew head screw using the screwdriver.

Repeat steps 1-8 as necessary.

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Performing Preventive Maintenance on the Steam Wand


When
Use this procedure when you notice that either: residue is building up on the tip of the steam wand, or the water flow from the steam wand seems to be restricted.

Materials needed
To perform preventive maintenance on the steam wand, you need: a container for soaking the steam wand a damp cloth.

Instructions
Step 1 2 3 4 5 Action Check to be sure the machine is turned OFF. Fill the container with hot water. Place the container under the steam wand and submerge the steam wand into the water. Allow the steam wand to soak overnight. Remove the steam wand from the container of water and discard the water. Note: Be sure to wash the container thoroughly before its next use. 6 Wipe the steam wand with a damp towel.

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Step 7 8

Action Follow the priming instructions to turn the steam valve knob to open and allow some water to run through the steam wand. Turn the steam valve knob to closed.

Descaling the Machine


Why you need to descale your machine
Water carries minerals and impurities that can clog the internal plumbing and affect the: heating time heating process machine performance, and overall taste of the coffee. Descaling (also called decalcifying) your machine helps to remove the build up and keeps your machine running smoothly.

When
Use this procedure to descale your machine every 1 6 months depending upon water quality.

Materials
You can use one (1) of the following to descale your machine: Starbucks Barista Cleaner and Descaler (available in most Starbucks stores) another citric acid-based decalcifying agent (e.g., Better Brew Cleaner), or non-pulp lemon juice concentrate. a Phillips screw driver/Brew head cleaner (P)

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Note: Do NOT use white vinegar to descale the espresso machine. Vinegar will harm the boiler and rubber gaskets in the machine.

Instructions
Important: This process takes 45 minutes to one hour to complete. During that time, the machine cannot be used to make coffee or steam milk.

Step 1

Action Place the correct proportion of decalcifying agent into the water tank. IF the descaling agent is in... crystal form THEN use at least... 12 tablespoons with a full tank of water or follow manufacturers recommendations. 24 tablespoons with a full tank of water.or follow manufacturers recommendations.

liquid form

2 3

Fill the water tank with water and mix the decalcifying agent into the water thoroughly. Remove the brew head screen from the brew head, so that the water can flow in a solid stream. To do this you will need to remove the center brew head screw with a screwdriver (P). Place one (1) cup under the brewing area and one (1) cup or other container under the steam wand. Turn the machine ON.

4 5

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Step 6

Action Immediately turn the steam valve knob to open and run one (1) cup of the solution through the steam wand. Note: Do NOT wait for the ready light to come on.

7 8 9 10 11

Turn the steam valve knob to closed. Press the Brew button ON and run one cup of the solution through the brewing area. Press the Brew button OFF. Turn the machine OFF. Allow the solution sit for at least 30 minutes. Note: This allows the descaling solution to dissolve the internal mineral build up.

12

Repeat Steps 4-9, running most of the solution through the machine one cup at a time, alternating between the brew head and the steam wand. Important: Do NOT run the machine out of solution!

13 14 15 16 17 18

Turn the machine OFF. Remove the water tank and pour out the remaining solution. Rinse and refill the water tank with fresh water. Replace the water tank. Turn the machine ON. Repeat Steps 4-9, running the tank of water through the machine one cup at a time, alternating between the brew head and the steam wand. Note: This will rinse the tank and all internal machine components. You may use an additional tank of water and repeat this step if desired.

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Step 19 20 21 22 Turn the machine OFF.

Action

Unplug the machine from the power outlet. Replace the brew head screen in the brew head with the smooth side of the screen facing down. Allow the machine to cool thoroughly before using again.

Next step
Before using the machine again after descaling, prime the pump. Reference: See Priming the Pump on page 1-8 for detailed information.

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SECTION 4

Warranty and Contact Information


In this section:
Warranty Information Contact Information 4-2 4-5

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Warranty Information
About this warranty
The Limited Warranty supersedes any other warranties and is governed by the laws of the State of Washington. This warranty gives you specific legal rights, along with other rights you may have, which vary from state to state.

Limited warranty
This product is warranted to the original consumer purchaser by Starbucks Coffee Company for two (2) years from the date of purchase at a Starbucks retail store or other authorized Starbucks retail location against defects in workmanship and materials. During the warranty period, a defective part of product will be replaced wither with a new or reconditioned part or product, depending on the availability at the time of replacement. To validate this products two (2) year warranty, you must provide us with proof of the purchase date. Such proof can be made only by presenting to Starbucks Coffee Company one of the following: the original receipt the cancelled check used to purchase the product the billing statement from the credit card company used to purchase the product. If a proof-of-purchase is not provided, the warranty is void. It is not the responsibility of Starbucks Coffee Company to provide or obtain the proof-of-purchase date. The warranty covers normal consumer usage.

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What this warranty will not cover


This warranty will not cover: damage that occurs from shipment problems related to the lack of cleaning and maintenance, including descaling repairs made by the consumer that caused the machine to malfunction or otherwise be dangerous damage that results from unauthorized repairs failure that results from commercial use, improper installation and maintenance, alteration, accident, misuse, abuse, vandalism, or neglect any products that have been used in violation of written instructions any products that have been altered or modified.

Validity outside of the U.S and Canada


This product is intended for sale in the U.S. and Canada only. If you reside outside the U.S. or Canada, Starbucks provides this product as is without warranty of any kind.

Disclaimer of other warranties


This limited warranty is in lieu of all other express or implied warranties and no person, including agents and employees of Starbucks, is authorized to give any further representation or warranty or assume any further obligation on behalf of Starbucks, whether orally or in writing. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Limitation of liability
Starbucks entire liability with respect to this product shall be limited to the price of the product. In no event shall Starbucks, its agents or employees, be liable for any direct, indirect, special, consequential or incidental damages arising out of the use of, or inability to use, this product, or arising out of any defect in the product, even if Starbucks has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation or exclusion may not apply to you.

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Warranty service
This product has been carefully engineered for optimum performance. Do NOT attempt to repair this product yourself. Attempts to repair this appliance yourself may render it dangerous to use. Should you attempt to open the housing and repair the appliance, your warranty will be voided. Should the appliance malfunction, first call us at (800) 334-5553 and ask for Warranty Services. State that you are a customer having a problem with your appliance. A Warranty Service Representative will assist you to identify the possible problems and solutions. After directing you through the necessary diagnostic steps, provided that the terms of this warranty have been met, Starbucks Coffee Company will provide any of the following services, as it deems appropriate, at no cost to you:

ship replacement parts repair the product ship a replacement product, or refund the full purchase price

Your information
Keep this information for your records: Type of electrical product purchased:

___Espresso machine ___Coffee maker ___Blade grinder ___Burr grinder ___Other

Model Name / Color: ________________________ SKU ___________________

Store # __________________ Date of Purchase ___________________________

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Contact Information
Advice and assistance available
Trained and knowledgeable Starbucks representatives are available to answer your questions and provide helpful advice. Call Starbucks Coffee Company at (800) 334-5553 to speak with one.

Additional contacts
The following are additional resources. Department Warranty Services Corporate Offices Contact Information (800) 334-5553 By mail at 2401 Utah Avenue South, Seattle, Washington 98134 Or Visit the Brewing Information Page at www.Starbucks.com

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