CONSUMER BEHAVIOUR QUESTIONAIRE

Dear Sir/Madam, we a group of student from VSIT college, are conducting a survey on consumer behavior. Please help us in survey process by filling a questionnaire given below. We will be very thankful for your cooperation.

 Name _________________________________________  Age______________ _____________________________  Profession _________ ____________________________

 Gender __________________________________
 Which is the first company that comes to mind when you think of elec tronic retailer? ________________________________________________________________  How frequently you visit E-Zone? Once a fortnight Once a month Once in three months Others____________  How frequently you buy from E zone? Purchase their product once in a month. Never buy their product. I buy their product occasionally.  What items do you buy generally from here? Mobiles TV Music system Other ___________  In general do you feel that prices are : Way to high Great value About right

 Support from tutor or staff members ? Good Bad Ok  The store layout at this store makes it easy for customers to find what they need. Agree Disagree Neutral  Have you seen the ads of Ezone? Yes No If yes, Where? News paper TV Online Others  How well do you remember these advertisements? Very well Some what No at all  Do you prefer making a purchase from internet Yes No  Which store you prefer for electronics purchase? Vijay Sales Next Croma EZone Others Why? _______________________________________

 Would you shift to any other store if they offer discount? Yes No Cant say  Would you shift to any other store if they offer discount? Yes No can t say  Do you believe there is room for improvement for EZone ? Yes No can t say Please specify _______________________________

 How likely are you to recommend E zone to friend or family

Low

High

THANK YOU