Assignment 01 for Operations Management

1. What are competitive priorities and capabilities discussed in this chapter? 2. FedEx built its business on quick, dependable delivery of items being shipped by air from one business to another (see Managerial Practice 1.2). Its early advantages included global tracking of shipments using Web technology. The advancement of internet technology enabled competitors to become much more sophisticated in order tracking. In addition, the advent of Web-based business put pressure on increased ground transportation deliveries. Explain how this change in the environment has affected FedExs operations strategy. 3. What are the differences between manufacturing and services processes? 4. What are core processes and support processes within a firms supply chain? 5. What are the advantages and disadvantages when one country is under global competition?