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10 Good Traits and Characteristics of a

Successful Manager 10 Sifat-sifat yang baik


dan Karakteristik Manager Sukses
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By Kathryn Vercillo Dengan Vercillo Kathryn


SuccessIul Manager's Handbook: Develop YourselI, Coach Others Manager's
Handbook sukses: Mengembangkan Diri, Lain Pelatih
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Becoming a SuccessIul Manager, Second Edition Menjadi Manajer Sukses, Edisi
Kedua
Amazon Price: $16.95 Amazon Price: $ 16,95


You have a business and you are interested in hiring a manager who will be able to assist you in
growing that business Irom the ground up. Anda memiliki bisnis dan anda tertarik untuk
mempekerjakan seorang manajer yang akan dapat membantu Anda dalam berkembang bahwa
bisnis dari bawah ke atas. When you put out an ad Ior this position, you receive hundreds oI
resumes. Ketika Anda mengeluarkan iklan untuk posisi ini, Anda menerima ratusan resume.
Even iI you narrow this bunch down to just the people who seem most qualiIied Ior the job,
you're going to have to do quite a Iew interviews to make sure that you select the manager who is
going to be most capable oI growing your business. Bahkan jika Anda mempersempit
sekelompok bawah ini hanya orang-orang yang tampaknya paling memenuhi syarat untuk
pekerjaan itu, Anda akan harus melakukan cukup beberapa wawancara untuk memastikan bahwa
Anda memilih manajer yang akan menjadi paling mampu mengembangkan bisnis Anda . How
do you know who that person is? Bagaimana Anda tahu siapa orang itu?
Here are ten oI the most important traits to look Ior in a manager Ior your business: Berikut
adalah sepuluh ciri-ciri yang paling penting untuk dicari di sebuah manajer untuk bisnis Anda:
1. SelI-Motivation. SelI-Motivasi. The person that you hire Ior the job has to be capable oI
doing the job without needing you to look over her shoulder all oI the time. Orang yang
Anda menyewa untuk pekerjaan harus mampu melakukan pekerjaan tanpa perlu Anda
untuk melihat bahunya sepanjang waktu. This individual needs to be capable oI
understanding the basic goals oI the business and developing her own strategies Ior
achieving those goals. individu ini harus mampu memahami tujuan dasar bisnis dan
mengembangkan strategi sendiri untuk mencapai tujuan tersebut. She needs to be
committed to putting her all into the job every day without the close supervision oI a
boss. Dia harus berkomitmen untuk menempatkan dirinya semua ke dalam pekerjaan
setiap hari tanpa pengawasan dekat bos.
2. Great Customer Service Skills. Great Customer Service Keterampilan. No matter what
type oI business you are in, you can beneIit Irom having a manager who is excellent in
dealing with customers and clients. Tidak peduli apa pun jenis bisnis Anda berada, Anda
bisa mendapatkan keuntungan dari memiliki manajer yang sangat baik dalam berurusan
dengan pelanggan dan klien. Ultimately this may not be a large percentage oI the
manager's job since the daily tasks oI customer service will Iall to other employees. Pada
akhirnya ini mungkin tidak persentase besar manajer pekerjaan karena tugas-tugas sehari-
hari dari layanan pelanggan akan jatuh kepada karyawan lainnya. However, when
problems arise with customers, the manager is the one who has the potential to diIIuse the
situation or to exacerbate it. Namun, ketika masalah timbul dengan pelanggan, manajer
adalah orang yang memiliki potensi untuk meredakan situasi atau memperburuk itu. You
want to hire a manager who is going to be capable oI making even the most diIIicult
customers happy so that you can retain customers and the business can grow. Anda ingin
mempekerjakan seorang manajer yang akan mampu membuat bahkan pelanggan yang
paling sulit senang sehingga Anda dapat mempertahankan pelanggan dan bisnis bisa
tumbuh.
3. Integrity and Trustworthiness. Integritas dan Kepercayaan. You want to hire a manager
who is going to be someone that you think that you can trust. Anda ingin mempekerjakan
seorang manajer yang akan menjadi seseorang yang Anda pikir yang dapat Anda percaya.
OI course, it's hard to tell this oII the bat at an interview but asking the right questions
can give you a general sense oI the individual's basic integrity. Tentu saja, sulit untuk
mengatakan ini dari kelelawar di wawancara tapi mengajukan pertanyaan yang tepat
dapat memberikan Anda pengertian umum integritas dasar individu. By hiring someone
that you believe is trustworthy, you will reduce the stress oI placing the growth oI your
business in the hands oI someone else. Dengan mempekerjakan seseorang yang Anda
percaya dapat dipercaya, Anda akan mengurangi stres menempatkan pertumbuhan bisnis
Anda di tangan orang lain.
4. Being a Team Player. Menjadi Team Player. The manager has to be someone who is
committed to working with a team oI people Ior the improvement oI the whole business.
Manajer harus seseorang yang berkomitmen untuk bekerja dengan tim orang untuk
perbaikan seluruh kegiatan usaha. This means that the manager isn't in the business solely
Ior the selIish reasons oI "getting ahead". Ini berarti bahwa manajer tidak dalam bisnis
semata-mata untuk alasan egois dari "terlalu cepat". Instead, he is interested in growing
the business because it is going to be to his beneIit as well as to the beneIit oI the other
people working with him in the company. Sebaliknya, ia tertarik dalam mengembangkan
bisnis karena akan dapat manIaatnya serta kepentingan orang lain yang bekerja dengan
dia di perusahaan. A manager is a middle-man who has to work with both the upper-level
bosses and the lower-level employees so it's highly important that this person is really a
team player. Seorang manajer adalah orang-menengah yang telah bekerja dengan baik
bos tingkat atas dan tingkat karyawan rendah jadi sangat penting bahwa orang ini benar-
benar pemain tim.
5. ConIlict-Resolution Abilities. Resolusi KonIlik-Kemampuan. Serving as this type oI
middle-man is also going to put the manager into the position oI having to act as a liaison
between people in the company. Menjabat sebagai jenis pria menengah juga akan
menempatkan manajer ke dalam posisi harus bertindak sebagai penghubung antara orang-
orang di perusahaan. He will be the liaison between the lower-level and upper-level
employees. Dia akan menjadi penghubung antara tingkat-rendah dan karyawan tingkat
atas. He will also serve as the mediator Ior disputes between lower-level employees. Ia
juga akan berIungsi sebagai mediator untuk sengketa antara karyawan tingkat rendah. In
order to be able to do this position well, the manager that you hire is going to have to be
capable oI handling conIlicts in the oIIice place. Untuk dapat melakukan posisi ini
dengan baik, manajer bahwa Anda mempekerjakan akan harus mampu menangani
konIlik di tempat kantor. He needs to be someone who can spot problems as they Iorm
and nip them in bud as well as someone who can deal with bigger conIlicts when they do
arise. Dia perlu seseorang yang dapat menemukan masalah karena bentuk dan menggigit
mereka dalam kuncup dan juga sebagai seseorang yang bisa menangani konIlik lebih
besar ketika mereka muncul.
6. Knowledge oI the industry. Pengetahuan tentang industri. The manager is going to have
to be someone who is capable oI answering the questions oI customers, clients and staII
members. Manajer akan harus menjadi seseorang yang mampu menjawab pertanyaan
pelanggan, klien dan anggota staI. This means that she better know what she is talking
about. Ini berarti bahwa ia lebih tahu apa dia berbicara tentang. Although you can
certainly provide training in the industry to a good manager , the ideal person Ior the job
is going to be someone who already has advanced or specialized experience in this
industry. Meskipun Anda pasti bisa memberikan pelatihan dalam industri untuk manajer
yang baik , orang ideal untuk pekerjaan akan menjadi seseorang yang sudah memiliki
pengalaman khusus atau maju dalam industri ini. A thirst Ior more knowledge about the
business is a plus. Sebuah haus akan pengetahuan lebih lanjut tentang bisnis ini ditambah.
. Dependability. Ketergantungan. When it comes right down to it, you're going to need to
have a manager that you can count on. Ketika datang ke kanan bawah, Anda akan perlu
memiliki manajer yang dapat Anda andalkan. A dependable manager is someone who
always shows up to work on time, doesn't slack oII on the job and is capable oI being
counted on to stay late when there are times at the oIIice that require him to do so.
Seorang manajer diandalkan adalah seseorang yang selalu muncul untuk bekerja tepat
waktu, tidak mengendur pada pekerjaan dan mampu menjadi diandalkan untuk tinggal
lebih lama jika ada waktu di kantor yang memerlukan dia untuk melakukannya. You
want to be able to ask this person to do something Ior you and know Ior sure that he is
going to just go ahead and do it. Anda ingin dapat bertanya kepada orang ini melakukan
sesuatu untuk Anda dan tahu pasti bahwa dia akan langsung saja melakukannya.
8. Ability to Remain Calm. Kemampuan untuk Tetap Tenang. The role oI being a manager
can be a tough position to be in. There is a lot oI stress involved in the daily tasks oI
management. Peran menjadi manajer bisa menjadi posisi sulit untuk masuk Ada banyak
stres yang terlibat dalam tugas-tugas harian manajemen. A number oI problems will arise
throughout the course oI any given day and the manager is responsible Ior handling those
things well. Sejumlah masalah akan timbul sepanjang perjalanan setiap hari tertentu dan
manajer bertanggung jawab untuk menangani hal-hal baik. You want to hire a manager
who is going to be able to remain calm more oIten than not. Anda ingin mempekerjakan
seorang manajer yang akan bisa tetap tenang lebih sering daripada tidak. A calm manager
will keep the entire oIIice calm which will lead to increased productivity and a better
workplace overall. Seorang manajer yang tenang akan tetap tenang seluruh kantor yang
akan menyebabkan peningkatan produktivitas dan tempat kerja yang lebih baik secara
keseluruhan. This will ultimately grow your business. Hal ini pada akhirnya akan
mengembangkan bisnis Anda.
9. Optimistic Attitude. Sikap Optimis. You don't want a manager who is calm but
indiIIerent. Anda tidak ingin seorang manajer yang tenang tapi acuh tak acuh. You want a
manager who is going to approach each project and each work day with an optimistic
attitude. Anda ingin manajer yang akan mendekati setiap proyek dan setiap hari kerja
dengan sikap optimis. You want a manager who will come in smiling and who will
express genuinely good Ieelings about the work that she is doing with her team. Anda
ingin manajer yang akan datang dalam tersenyum dan siapa yang akan mengungkapkan
perasaan benar-benar baik tentang pekerjaan yang dia lakukan dengan timnya. This will
help to keep morale in the business high which leads to satisIied employees, low turnover
rates, higher rates oI productivity and growth oI the business. Hal ini akan membantu
untuk menjaga semangat tinggi dalam bisnis yang mengarah kepada karyawan puas,
tingkat turnover yang rendah, tingkat produktivitas yang lebih tinggi dan pertumbuhan
bisnis.
10.Leadership Skills . Kepemimpinan Keterampilan . Beyond all oI the other things that you
need to see in a manager, you need to immediately be able to see that he has strong
leadership skills. Di luar semua hal-hal lain yang perlu Anda lihat dalam manajer, Anda
harus segera dapat melihat bahwa ia memiliki kemampuan kepemimpinan yang kuat. He
needs to be conIident in his ability to lead a team. Dia harus yakin akan kemampuannya
untuk memimpin sebuah tim. He needs to be a good public speaker, someone who can
delegate tasks appropriately and a person that people will Ieel comIortable taking
directions Irom. Dia perlu untuk menjadi pembicara publik yang baik, seseorang yang
bisa mendelegasikan tugas secara tepat dan orang yang orang akan merasa nyaman dari
arah mengambil. II you see these things in someone at an interview, it's a saIe bet to
guess that this person will probably make a good manager Ior your business. Jika Anda
melihat hal-hal ini pada seseorang pada sebuah wawancara, itu merupakan taruhan yang
aman untuk menebak bahwa orang ini mungkin akan membuat manajer
10 Good Traits and Characteristics of a
Successful Manager
99
rate or Ilag this pageTweet this
By Kathryn Vercillo


SuccessIul Manager's Handbook: Develop YourselI, Coach Others
Amazon Price: $40.00
List Price: $59.95

Becoming a SuccessIul Manager, Second Edition
Amazon Price: $16.95

You have a business and you are interested in hiring a manager who will be able to assist you in
growing that business Irom the ground up. When you put out an ad Ior this position, you receive
hundreds oI resumes. Even iI you narrow this bunch down to just the people who seem most
qualiIied Ior the job, you're going to have to do quite a Iew interviews to make sure that you
select the manager who is going to be most capable oI growing your business. How do you know
who that person is?
Here are ten oI the most important traits to look Ior in a manager Ior your business:
1. SelI-Motivation. The person that you hire Ior the job has to be capable oI doing the job
without needing you to look over her shoulder all oI the time. This individual needs to be
capable oI understanding the basic goals oI the business and developing her own
strategies Ior achieving those goals. She needs to be committed to putting her all into the
job every day without the close supervision oI a boss.
2. Great Customer Service Skills. No matter what type oI business you are in, you can
beneIit Irom having a manager who is excellent in dealing with customers and clients.
Ultimately this may not be a large percentage oI the manager's job since the daily tasks oI
customer service will Iall to other employees. However, when problems arise with
customers, the manager is the one who has the potential to diIIuse the situation or to
exacerbate it. You want to hire a manager who is going to be capable oI making even the
most diIIicult customers happy so that you can retain customers and the business can
grow.
3. Integrity and Trustworthiness. You want to hire a manager who is going to be someone
that you think that you can trust. OI course, it's hard to tell this oII the bat at an interview
but asking the right questions can give you a general sense oI the individual's basic
integrity. By hiring someone that you believe is trustworthy, you will reduce the stress oI
placing the growth oI your business in the hands oI someone else.
4. Being a Team Player. The manager has to be someone who is committed to working with
a team oI people Ior the improvement oI the whole business. This means that the manager
isn't in the business solely Ior the selIish reasons oI "getting ahead". Instead, he is
interested in growing the business because it is going to be to his beneIit as well as to the
beneIit oI the other people working with him in the company. A manager is a middle-man
who has to work with both the upper-level bosses and the lower-level employees so it's
highly important that this person is really a team player.
5. ConIlict-Resolution Abilities. Serving as this type oI middle-man is also going to put the
manager into the position oI having to act as a liaison between people in the company. He
will be the liaison between the lower-level and upper-level employees. He will also serve
as the mediator Ior disputes between lower-level employees. In order to be able to do this
position well, the manager that you hire is going to have to be capable oI handling
conIlicts in the oIIice place. He needs to be someone who can spot problems as they Iorm
and nip them in bud as well as someone who can deal with bigger conIlicts when they do
arise.
6. Knowledge oI the industry. The manager is going to have to be someone who is capable
oI answering the questions oI customers, clients and staII members. This means that she
better know what she is talking about. Although you can certainly provide training in the
industry to a good manager, the ideal person Ior the job is going to be someone who
already has advanced or specialized experience in this industry. A thirst Ior more
knowledge about the business is a plus.
. Dependability. When it comes right down to it, you're going to need to have a manager
that you can count on. A dependable manager is someone who always shows up to work
on time, doesn't slack oII on the job and is capable oI being counted on to stay late when
there are times at the oIIice that require him to do so. You want to be able to ask this
person to do something Ior you and know Ior sure that he is going to just go ahead and do
it.
8. Ability to Remain Calm. The role oI being a manager can be a tough position to be in.
There is a lot oI stress involved in the daily tasks oI management. A number oI problems
will arise throughout the course oI any given day and the manager is responsible Ior
handling those things well. You want to hire a manager who is going to be able to remain
calm more oIten than not. A calm manager will keep the entire oIIice calm which will
lead to increased productivity and a better workplace overall. This will ultimately grow
your business.
9. Optimistic Attitude. You don't want a manager who is calm but indiIIerent. You want a
manager who is going to approach each project and each work day with an optimistic
attitude. You want a manager who will come in smiling and who will express genuinely
good Ieelings about the work that she is doing with her team. This will help to keep
morale in the business high which leads to satisIied employees, low turnover rates, higher
rates oI productivity and growth oI the business.
10.Leadership Skills. Beyond all oI the other things that you need to see in a manager, you
need to immediately be able to see that he has strong leadership skills. He needs to be
conIident in his ability to lead a team. He needs to be a good public speaker, someone
who can delegate tasks appropriately and a person that people will Ieel comIortable
taking directions Irom. II you see these things in someone at an interview, it's a saIe bet
to guess that this person will probably make a good manager Ior your business.