Copyright Envision Corporation. 2002. All rights reserved.

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December 9, 2011 Customer Name Address Address2 City, State/Province Zip/Postal Code

OBJECT: SETTLEMENT OF DISPUTED ACCOUNT Dear [CONTACT NAME], As we have discussed, this letter will reduce to writing our prior oral agreement to settle our account with you. To reiterate our discussion, we disagree over the amount due us; however, to promote goodwill between us, we are prepared to settle matters regarding your current account with us. You have agreed to pay us [AMOUNT AGREED UPON] on or before [DATE]. Once you have fully and timely paid this amount, we will have agreed to waive our claims against you under invoice [Invoice number] for [AMOUNT OF YOUR COMPANYS ORIGINAL CLAIM] owed to us. Failure to timely pay will accrue interest at the rate of [%] per month. Your failure to pay will also allow us to recoup all attorneys fees incurred by us in connection with this matter. Please sign below to show your acceptance of the above described payment terms. We are happy to put this matter behind us so we can move forward with a mutually beneficial relationship with you and your company. Sincerely,

Your name Your title (800) 123-4567 youremail@yourcompany.com

Agreed and Accepted: [NAME OF CUSTOMER] By: Title:

Company Name Street, City, State/Province, Zip/Postal code Tel: (000) 000-0000 / Fax: (000) 000-0000 www.yourwebsite.com