BTEC HIGHER NATIONAL DIPLOMA

Assignment

Institute name Unit Name Unit Value Assignment Title Date given Date to be submitted Lecturer

: IDM Computer Studies Pvt. Ltd. : Personnel Skills Development : Unit 6 : Develop your skills : 20th January 2010 : 20th March 2010 : Miss.R.Geethanjali

Rational The objective of this assignment is to assure that the students have gained the relevant knowledge according to the outcomes specified in the syllabus.

Assessment requirements to meet learning outcomes

1. Demonstrate and deliver a range of transferable skills

2. Show evidence of working and contributing to a group situation 3. Identify a given problem and provide feasible solutions 4. Monitor and review own learning experience.

IDM/HND/Personnel

Skills Development

Page 1 of 6

ASSESSMENT CRITERIA
Criteria for PASS P6.1.1. Produce a range of documents that demonstrate support to users at a range of levels and target audiences, P6.1.2 Produce a technical document that could be used in an organisation and deliver this to an audience using at least two appropriate transferable skills P6.1.3 Justify why it is important to have good transferable skills and the ability to communicate these across a wide audience P6.2.1 Provide evidence to support a knowledge and understanding of group dynamics P6.2.2 Assess own learning style and apply to a group situation P6.2.3 Take part in discussions, debates and other group activities as an observer and a participator P6.3.1 Apply problem solving techniques to a given problem domain, document each stage of this process P6.3.2 Clearly identify the stages taken in the decision making process to overcome the problem P6.3.3. Use appropriate methods to select the most feasible solution with full justification as to your selection P6.4.1 Set realistic and achievable targets using standard action planning techniques P6.4.2. State any problems, difficulties, limitations and advancements made during the period of learning P6.4.3 Provide an account of personal development during the period of learning and use a variety of tools and techniques to document this improvement in knowledge and skill base Possible evidence Identify and describe the reading techniques could be used when making a presentation and include a list of references that can be use in preparing for the presentation. (Task 2.2) Prepare a technical report to the management illustrating the proposed network solution with diagrams and examples. (Task 2.1) Feedback Y N Comment

Define the effective and non effective characteristics of a presentation in transferring skills across a wide audience. (Task 2.3)

Produce a list of inputs as suggestions, proposals, recommendations and feedback needed for each step which take place in a discussion. (Task 1.1) Elaborate the methods in forming, storming, norming and performing the participation at the group situation. (Task 1.2) Questionnaires, Reports showing differential approach for the IT Director and the newspaper editor and evaluation(Task 1.3) List down the identified problems which would be face at the network implementation processes. (Task 3.1) Adopt a framework for recruiting the staff for the network configuration and related processes. (Task 3.2) Explain and justify what processes had been carried out to select the hardware and software purchasing. (Task 3.3) Produce an updated and qualitative CV and a covering letter. (Task 4.1) Evaluate what problems, difficulties faced in short listing the CVs and covering letters (Task 4.2) Powerpoint presentations provides reasoned results to the original research requirement and is fit for purpose (Task 4.3)

IDM/HND/Personnel

Skills Development

Page 2 of 6

Grade Descriptors for MERIT M1 Identify and apply strategies to find appropriate solutions Presentation and report: effective judgments have been made about the content and levels of information to be included (Task 02) Presentation and report: a range of sources of information has been used to help inform technical and non-technical receivers (Task 01) Presentation and report: provides a logical, coherent development of concepts for the intended audiences (Task 02)

Feedback Y N

Comment

M2 Select / design appropriate methods / techniques

M3 Present and communicate appropriate findings

Grade Descriptors for DISTINCTION D1 Use critical reflection to evaluate own work and justify valid conclusions D2 Take responsibility for managing and organising activities Report: shown in the self reflection section Personal reflective diary (Task 03) Organised / helped to organise group meetings (shown in the report on self reflection and evolution of the group). Organised the use of the questionnaire to gather material required in an effective manner) (Task 03) Questionnaire, presentation and report: effective thinking has gone into the making of the questionnaire and compilation of the results and reflected in the effective presentation of results to the different audiences. (Task 04)

Feedback Y N

Comment

D3 Demonstrate convergent / lateral / creative thinking

IDM/HND/Personnel

Skills Development

Page 3 of 6

Case Study

A computer network is developed by linking computer systems together. This includes the components such as computer systems, the connections and the hardware needed to allow the communication.

NetLanka is a well established private sector organization where it has several local branches and little number of international branches. At present the organization transfers the data physically. With the expansion of the organization, there was a need to establish the network unit. The organization employed you as the Network Administrator in the organization.

Task 01

Some people in the management level are knowledgeable in Networking and IT whereas the others are not. You were being invited to conduct a discussion session with all the management level employees on the topic of expanding the network unit.
1.1 1.2

Briefly list down the steps you used to conduct this discussion. (P6.2.1) Describe the methods which you can use to get the maximum participation from the participants for an active and productive discussion. (P6.2.2)

1.3 Produce a report on what topics you will be used at the discussion. (P6.2.3)

Outcomes and Assessment Criteria Outcome Show evidence of working and contributing to a group situation Assessment Criteria

Provide evidence to support a knowledge and understanding of group dynamics (1.1) Assess own learning style and apply to a group situation
(1.2)

Take part in discussions, debates and other group activities as an observer and a participator (1.3)

IDM/HND/Personnel

Skills Development

Page 4 of 6

Task 02 With the successful management discussion the organization realize that it is required to expand the network unit. 2.1 Prepare a technical report to the management including the proposed network solution. (P6.1.1) 2.2 You thought of conduct a presentation about this to your local organization employees. Describe the reading techniques could be used when making a presentation. (P6.1.2) 2.3 List and briefly describe the steps of a well organized presentation.
(P6.1.3)

Outcomes and Assessment Criteria Outcome

Demonstrate and deliver a range of transferable skills

Assessment Criteria
Produce a range of documents that demonstrate support to users at a range of levels and target audiences (2.1) Produce a technical document that could be used in an organisation and deliver this to an audience using at least two appropriate transferable skills (2.2) Justify why it is important to have good transferable skills and the ability to communicate these across a wide audience (2.3)

Task 03 As the only person you identified that you could not implement the proposed network solution in all the local and international offices.
3.1 3.2

List down the identified problems which you will be face in this situation.

(P6.3.1)

You need to recruit the staff for this. Include job descriptions for each category of the staff members needs to recruit. (P6.3.2)

3.3 Explain what process you will be carrying out to select the hardware and software purchasing process. (P6.3.3)

Outcomes and Assessment Criteria Outcome

Identify a given problem and provide feasible Solutions

Assessment Criteria

IDM/HND/Personnel

Apply problem solving techniques to a given problem domain, document each stage of this process (3.1) Clearly identify the stages taken in the decision making process to overcome the problem (3.2) Use appropriate methods to select the most feasible solution with full justification as to your selection (3.3)
Page 5 of 6

Skills Development

Task 04 You received several applications with the covering letters to the position of Network Assistant. 4.1 Explain about the main elements which you will look in a perfect CV and a covering letter. (P6.4.1) 4.2 After the short listing of CV you wanted to conduct an interview with the selected applicants. What questions you will be asked at the interview? (P6.4.2)
4.3

At the end of the interview you must select the suitable person for the designation of Network Assistant. Explain the procedure for selection. (P6.4.3)

Outcomes and Assessment Criteria Outcome

Monitor and review own learning experience

Assessment Criteria
Set realistic and achievable targets using standard action planning techniques (4.1) State any problems, difficulties, limitations and advancements made during the period of learning (4.2) Provide an account of personal development during the period of learning and use a variety of tools and techniques to document this improvement in knowledge and skill base (4.3)

End of Assignment

IDM/HND/Personnel

Skills Development

Page 6 of 6