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CONFLICT (as per Oxford)

a serious incompatibility between two or more opinions, principles, or interests

CONFLICT involves
Self (my feelings) The other person (his/her feelings) The issue (what the conflict is about)

CONFLICT (positive effects)


Promotes Growth in an Relationship Allows for Healthy Release of Feelings Increases Motivation and Self-Esteem

CONFLICT (negative effects)


The manner in which we approach Interpersonal Conflict Larger problems and deeper personal resentments may occur

CONFLICT (classification)
INTER PERSONAL

INTRA PERSONAL

CONFLICT

INTRA GROUP

INTER GROUP

INTER PERSONAL CONFLICT


Interpersonal conflict occurs when two or more individuals who must work together fail to share the same views, and have different interests or goals. Interpersonal conflict can be defined by the focus and source of the conflict.

INTER PERSONAL CONFLICT


Disagreements over ideas, interests, events Physical and verbal aggression Occurs between families, friends, acquaintances

INTER PERSONAL CONFLICT (types)


People-Focused vs. Issue-Focused Personal Differences Informational Deficiencies Role Incompatibility Environmental Stress Emotional Opinions Values Beliefs Presentation

INTER PERSONAL CONFLICT (causes)


Arguments Previous abuse Uncontrolled emotions Lack of skills and knowledge Poor modelinghome, TV, streets, school Support for violence Access to weapons Drugs, alcohol

INTER PERSONAL CONFLICT (prevention)


Pro-social skills- understanding the point of view of others; impulse control; problem solving; anger management Opportunities Pro-social goals Choosing the right friends Modeling No access to weapons

INTER PERSONAL CONFLICT (avoid)


Insight Empathy Compromise

INTER PERSONAL CONFLICT (strategy)


Abandon Repression Victory-Defeat Strategy Compromise Victory-Victory Strategy

INTER PERSONAL CONFLICT (resolution)

INTER PERSONAL CONFLICT (resolution types) Win Lose


Lose Lose Win Win

INTER PERSONAL CONFLICT (resolution- a rational way) Identify the problem


Come up with different solutions Evaluate these solutions Decide on the best solution Implementation Continue to evaluate the solution

INTER PERSONAL CONFLICT (dimensions for handling)

INTEGRATING

OBLIGING

COMPROMISING

DOMINATING

AVOIDING

An effort by:
Harshita Kumar Shreyasi Surbhi Sharma