Credit Request: HN220: Prevention and Crisis Intervention

Course Outcomes By the end of this course, you should be able to: 1: Differentiate risk factors that contribute to crisis situations 2: Apply ethical prevention and intervention strategies to crisis situations General Education Outcomes: In addition, the following General Education outcomes are assessed during this course: GEL-6.2: Apply a professionally recognized method of formatting and documentation GEL 1.1: Demonstrate collegelevel communication through the composition of original materials in Standard American English. Source of Learning Viva! Choices, October 2004 to Present Sutter Estates Retirement Community, December 1998 to August 2001 Learning Statements Developed an emergency plan for evacuation of 80+ residents for fire, flood and earthquake disasters Recognized the impact that a residents mental disorder and resulting behavior had on other residents in a facility Concluded that the residents behavior was detrimental to the safety and security of other residents in a facility Intervened by first speaking to the resident with the mental disorder and then speaking with, and calling upon the sense of reason of the residents who were being approached Decided that the health and safety of all residents and staff was of utmost importance and reaffirmed my commitment to making sure residents and staff felt safe and assured Preserved the privacy and the confidentiality of all residents and staff at all times except in the case of valid consent or compelling professional reason Preserved the safety and dignity of residents and staff and the structure of the facility when crisis occurred Informed family and staff that a resident of a different culture Documentation Letter of Verification from Karen Bingham

Viva! Kare Kit

than most of the residents living in the facility was having trouble with alcohol Identified cultural and individual reasons for alcohol issues in the lives of people of this culture Facilitated staff intervention in the problem by changing procedure, educating staff about cultural differences and insisting on privacy regarding the matter Facilitated family assistance suggesting that the family take the resident to her physician for a physical and potential treatment options Collaborated with staff to move furniture and personal items in apartments, central areas and the property seeking to make them obstacle free and safer for residents so that they would be less apt to slip and/or fall Developed a system as a result of experiences in the retirement facility that would attract members early before they are in crisis mode, helping them to avoid many of the unforeseen and little known issues of aging

Viva! Choices Preventive Strategies for Healthy Aging How to Avoid Living Life in Crisis Mode