Daniel Rivas 7513 Stonecutter Court Rosedale MD 21237 732-991-3361 nfshad@yahoo.

com

EMPLOYMENT SUMMARY 12/07-present - N.C.R. Job Title - Atm/Retail Technician Specific Duties - Install, inspect and repair ATM and POS hardware onsite. Insta ll software updates as needed. Diagnose, troubleshoot and repair hardware for mu tltiple clients. Responsible for territory that includes northern, central and e astern Maryland. 6/07 to 12/7/07 Go2it Group Job Title - IBM Service Technician Specific Duties - Inspect, diagnose and service customers hardware (CPUs, monitors, gr aphics cards and printers). Install and test software based on customers needs. Per form all services, as needed, on customers premises. 4/07 to present Circuit City Job Title - Product Specialist Specific Duties: Greet customers and answer all product specific questions. Reco mmend and sell electronic equipment including PCs, monitors, printers and digital c ameras. 11/2003 to 2/07 - Spherion Corporation Job Title - Temporary Employee on Assignment Client/Employer: UPS Nature of Assignment: Mailroom Operation Client/Employer: Monmouth University Nature of Assignment: Retail Operation of University Bookstore Client/Employer: State Farm Insurance Nature of Assignment: General Office Work Client/Employer: Saint Barnabas Hospital Nature of Assignment: Medical Billing Clerical Assistance Client/Employer: Filter Fresh Nature of Assignment: Customer Service Representative 6/2001 to 11/2003 Macys East Job Title - Customer Service (Retail)

Specific Duties: Assisted customers in obtaining desired merchandise on selling fl oor. Receive and verify condition of merchandise to be sold. Unpack and display merchandise on selling floor. Perform merchandise markdowns and price changes. P erform carryout and other customer assistance functions. Perform other merchandi sing functions as needed.

EDUCATION New Horizons Computer Learning Center Awarded A+ Certification April 2007 Awarded Network + July 2007 Brookdale Community College Earned Associate of Arts Degree Completed 5/2003 Howell High School Earned H.S. Diploma Completed 5/2000 Westminster School of Music Vocal Enrichment Program Summer 1999 OTHER SKILLS MS Windows, MS Word, MS Excel, Proficient Typist, 55 WPM, PeopleSoft, Hoovers, 6 300 keystrokes per minute, CPD