HEINLE ELT

2012 Business & ESP Catalogue

Second edition of our bestselling BEC preparation series!

The PASS Cambridge BEC series has been revised. We have maintained the features that customers love but enhanced and updated the content.

We're sure you'll like what you see.

For full details and to request a sample copy of a Student's Book please contact your ELT representative.

Welcome
Welcome to the 2012 Heinle ELT Business & ESP Catalogue
Once again we are delighted to bring together our collection of business and ESP materials.

Contents
Courses Total Business Best Practice New Business Matters Double Dealing English for Business Life Exam Preparation PASS Cambridge BEC NEW Success with BEC Success with BULATS Achieve BULATS Absolute Legal English Success with ILEC Absolute Financial English Achieve TOEIC/TOEIC Bridge Complete Guide to TOEIC Teacher Resources Business English Teacher Talking Business in Class English for Specific Purposes English for Cabin Crew Energy English Professional English Series Financial English NEW Technical English Reference/Self-Study 50 Ways Series Presenting in English Delta Business Communication Skills The Language of Meetings English for I.T. and the Internet Build your Business Vocabulary Business Skills Series Readers 18 19 20 22 22 22 23 14 15 16 17 17 13 13 6 8 9 9 10 10 11 12 12 2 4 4 5 5

Whats new for 2012?

We are very excited about the second edition of our bestselling BEC preparation course, PASS Cambridge BEC. The first edition published by Summertown Publishing has maintained its popularity over the years, and from our research it was quite obvious why it works! Weve aimed to keep the course in line with what made it so successful but updated and enhanced the content to appeal to business students of today. See page 6 for full details. We have also published a new edition of Financial English, updated with over 80% new content youll see this on page 17. Hopefully youll find something of interest as you browse this catalogue, and do contact your local representative if you need further information or wish to review any of our publications. Dont forget you can also find more information and extra resources on our website. Wishing you a successful year of teaching, Heinle ELT

View our online interactive catalogue at: http://elt.heinle.com/business_catalogue_emea For a full list of Delta Publishing titles visit: www.deltapublishing.co.uk

om ngage.c nfo@ce .i to: s at: elt rces go Email u er resou h ne teac For onli elt.heinle.com

Summertown Readers Heinle Representatives and Offices

24 26

BUSINESS ENGLISH COURSES

For all table of contents and sample pages visit elt.heinle.com/totalbusiness

TOTAL BUSINESS*
Providing a complete package for the world of work
Mara Pedretti, Rolf Cook, Helen Stephenson, John Hughes, Paul Dummett, Colin Benn Level: Pre-Intermediate to Upper Intermediate CEF Level: B1 C1

Total Business is a three-level business English course for pre-work students and business people wishing to improve their English and their employment prospects. It is also suitable for in-company training. Each Student's Book contains twelve modules divided into the core lessons of Business topic, Business skills and Learning strategies. This module division of material makes it flexible to the needs and requirements of each class. The class CD is packaged in the back of the book.
*Total Business has been adapted from the Success with BEC Series.

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BUSINESS ENGLISH COURSES

FEATURES
The core lessons offer:
Modern, business-related topics to engage students and

involve them in the practice of everyday business

An integrated grammar syllabus offering extensive

functional practice
Varied activities and learner strategies to motivate and

support students in their studies

Total Business 1 Students Book with Class Audio CD Workbook with Key Class Audio CD Teachers Book Total Business 2 Students Book with Class Audio CD Workbook with Key Class Audio CD Teachers Book Total Business 3 Students Book with Class Audio CD Workbook with Key Class Audio CD Teachers Book

978 0 462 09861 6 978 0 462 09862 3 978 0 462 09864 7 978 0 462 09863 0 978 0 462 09865 4 978 0 462 09866 1 978 0 462 09868 5 978 0 462 09867 8 978 0 462 09869 2 978 0 462 09870 8 978 0 462 09872 2 978 0 462 09871 5

from Total Business 2

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BUSINESS ENGLISH COURSES

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BEST PRACTICE
Business English in a Global Context
Bill Mascull with David Kerridge Level: Elementary to Upper Intermediate CEF Level: A1 B1

Best Practice is a four-level course designed for both pre-work and in-work students.

FEATURES
Short two-page modules get

straight to the point, building up basic language quickly and efficiently

The Business across Cultures pages

develop understanding of the scope and importance of culture in business

Extensive presentation and practice

of communication skills
Comprehensive teacher support

including ExamView test-generating software and test bank

For table of contents and sample pages visit elt.heinle.com/bestpractice

Elementary Students Book Students Book + Audio CD Pack Workbook Teachers Resource Book Audio CD Assessment CD-ROM with ExamView Pre-Intermediate Students Book Students Book + Audio CD Pack Workbook Teachers Resource Book Audio CD Assessment CD-ROM with ExamView Intermediate Students Book Students Book + Audio CD Pack Workbook Teachers Book Audio CDs (2) Assessment CD-ROM with ExamView Upper Intermediate Students Book Students Book + Audio CD Pack Workbook Teachers Book Audio CDs (2) Assessment CD-ROM with ExamView

978 1 4130 0902 6 978 1 4080 0763 1 978 1 4130 0903 3 978 1 4130 0904 0 978 1 4130 0906 4 978 1 4130 0907 1 978 1 4130 0908 8 978 1 4080 0764 8 978 1 4130 0913 2 978 1 4130 0912 5 978 1 4130 0910 1 978 1 4130 1469 3 978 1 4130 2185 1 978 1 4080 0765 5 978 1 4130 2859 1 978 1 4130 2858 4 978 1 4130 2856 0 978 1 4240 0886 5 978 1 4240 0065 4 978 1 4080 0766 2 978 1 4240 0066 1 978 1 4240 0068 5 978 1 4240 0069 2 978 1 4240 1617 4

NEW BUSINESS MATTERS

Business English with a Lexical Approach
Mark Powell with Ron Martinez, Rosi Jillett, Charles Mercer Level: Intermediate to Upper Intermediate CEF Level: B1 B2

Students Book Workbook Teachers Book Audio CDs (2) Assessment CD-ROM ExamView CNN Video

978 0 7593 9856 6 978 0 7593 9859 7 978 0 7593 9857 3 978 0 7593 9853 5 978 0 7593 9852 8 978 0 7593 9855 9

Designed for both in-service and pre-service courses the fully updated New Business Matters offers a unique lexical/grammatical syllabus focusing on the language students need to increase their fluency, understanding, and communication skills in business.

BUSINESS ENGLISH COURSES

DOUBLE DEALING
The all-in-one business course you wont want to put down!
James Schofield and Evan Frendo Level: Pre-Intermediate to Upper Intermediate CEF Level: B1 C1

A three-level business English course that uses a powerful storyline to teach all the skills, vocabulary and grammar needed for students in work or pre-work. All-in-one packageStudents Book, SelfStudy, Grammar reference and practice sections and Audio CD.*
*Separate self-study book for the Upper Intermediate level.

Pre-Intermediate Students Book package Teachers Book Intermediate Students Book package Teachers Book Upper Intermediate Students Book with Audio CD Self Study Workbook Teachers Book

978 1 9027 4151 2 978 1 9027 4152 9 978 1 9027 4174 1 978 1 9027 4148 2 978 1 9027 4153 6 978 1 9027 4183 3 978 1 9027 4154 3

Join the Business English Club at www.summertown.co.uk for multilingual wordlists and other teacher resources.

FEATURES
Story-drivenmotivating and

stimulating for students

Strong cross-cultural focus Flexible teaching for modular or

sequential use
Learner autonomyself-study and

databank sections

For table of contents and sample pages visit elt.heinle.com/doubledealing

ENGLISH FOR BUSINESS LIFE

The flexible business English course
Ian Badger and Pete Menzies Level: Elementary to Upper Intermediate CEF Level: A2 C1

Elementary Coursebook Self-Study Book with Audio CD Trainers Manual Class Audio CD (1) Pre-Intermediate Coursebook Self-Study Book with Audio CD Trainers Manual Class Audio CDs (2) Intermediate Coursebook Self-Study Book with Audio CD Trainers Manual Class Audio CDs (2) Upper Intermediate Coursebook Self-Study Book with Audio CD Trainers Manual Class Audio CD(s) (2)

978 0 4620 0755 7 978 0 4620 0756 4 978 0 4620 0757 1 978 0 4620 0758 8 978 0 4620 0759 5 978 0 4620 0760 1 978 0 4620 0761 8 978 0 4620 0762 5 978 0 4620 0763 2 978 0 4620 0764 9 978 0 4620 0765 6 978 0 4620 0766 3 978 0 4620 0767 0 978 0 4620 0768 7 978 0 4620 0769 4 978 0 4620 0770 0

English for Business Life is suitable for a wide range of training situations from in-company courses in multinationals to colleges that train students for the workplace.

FEATURES
Large number of short units with

customisable sections

Flexible study hours

The hours of st ud can achieve de y you pends on which track yo u choose Fast, Standard or Comprehensive .

Glossary of key business-related

terms in the Course Book and SelfStudy Guide

Self-Study Guide to support the

Course Book or as a stand-alone resource

Comprehensive grammar syllabus

supported by Language Notes and Business Grammar Guide

For table of contents and sample pages visit elt.heinle.com/business elt.heinle.com

BUSINESS ENGLISH COURSES

6
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PASS CAMBRIDGE BEC

Second Edition
Ian Wood, Anne Williams, Paul Sanderson, Louise Pile with Marjorie Rosenberg, Sarah Curtis, Anna Cowper Level: Preliminary - Higher

NEW

PASS Cambridge BEC is a practical course for students who wish to gain a recognised business English qualification. Focusing on relevant international business situations, the course has been structured to provide students with a thorough preparation for the Business English Certificates (BEC). This popular BEC series has been completely revised. All the components have been revised. The Students Books have new and updated listening and reading texts, and almost all of the photographs, charts and graphs have been replaced.

Whats New?
Updated texts, photographs and artwork Updated topics to reflect business today NEW reading materials NEW re-recorded listening NEW Teachers Book is packaged with the Class Audio CD

KEY FEATURES
12 double units focusing on work-related situations Exam tests to consolidate learner's understanding Systematic review of key grammar and vocabulary Final exercise in self-study section of each unit gives exam practice 'Don't forget!' sections in each unit highlight grammar points Key vocabulary list with online bilingual glossary

Taken from PASS Cambridge BEC Vantage Student's Book

EXAM PREPARATION

Contents
Students Book A wide variety of relevant, work and business-related topics Skills development and reviews of key language areas support students in preparing for the exam Exam practice sections in Vantage and Higher provide further practice in examination skills Exam focus feature prepares students directly for the examination Self-study sections provide consolidated coursework and exam practice Workbook Grammar sections review and practice the language Vocabulary sections recycle and extend key items Reviews revisit the essential grammar and vocabulary from the Students Books Writing reference sections provide guidance on a range of texts: emails, formal letters, reports, etc. Teachers Book and Class Audio CD Extensive teaching notes, ideas and essential advice for achieving successful exam results Full answer key and audioscript Communication cards to give students valuable practice for the Speaking Test

Pass Cambridge BEC Preliminary 2nd ed Students Book 978 1 1333 1320 5 Workbook with Key 978 1 1333 1651 0 Teacher's Book with 978 1 1333 1754 8 Class Audio CDs Pass Cambridge BEC Vantage 2nd ed Students Book 978 1 1333 1557 5 Workbook with Key 978 1 1333 1655 8 Teacher's Book with 978 1 1333 1753 1 Class Audio CDs Pass Cambridge BEC Higher 2nd ed Students Book 978 1 1333 1322 9 Workbook with Key 978 1 1333 1657 2 Teacher's Book with 978 1 1333 1752 4 Class Audio CDs

Pass Cambridge BEC Preliminary 1st ed Students Book 978 1 9027 4125 3 Workbook with Key 978 1 9027 4129 1 Teachers Book 978 1 9027 4126 0 Class Audio CDs 978 1 9027 4128 4 Self-Study Practice Tests 978 1 9027 4140 6 with Audio CD Progress to Vantage Students Book 978 1 9027 4143 7 Workbook with Key 978 1 9027 4147 5 Teachers Book 978 1 9027 4144 4 Class Audio CD 978 1 9027 4146 8 Pass Cambridge BEC Vantage 1st ed Students Book 978 1 9027 4130 7 Workbook with Key 978 1 9027 4134 5 Teachers Book 978 1 9027 4131 4 Class Audio CDs 978 1 9027 4133 8 Self-Study Practice Tests 978 1 9027 4141 3 with Audio CD Pass Cambridge BEC Higher 1st ed Students Book 978 1 9027 4135 2 Workbook with Key 978 1 9027 4139 0 Teachers Book 978 1 9027 4136 9 Class Audio CD 978 1 9027 4138 3 Self-Study Practice Tests 978 1 9027 4142 0 with Audio CD

Join the Business English Club at www.summertown.co.uk for multilingual wordlists and other teacher resources.

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EXAM PREPARATION
8

SUCCESS WITH BEC

The multi-level course for students preparing for the Business English Certificates exams.
Rolf Cook, Mara Pedretti, Helen Stephenson, John Hughes, Paul Dummett with Colin Benn Level: Preliminary to Higher CEF Level: B1 C1

BEC (Business English Certificate) is a business qualification that demonstrates an ability to use English in professional contexts. As a University of Cambridge ESOL examination it is officially recognised by educational and professional organisations around the world. Success with BEC provides complete preparation for the BEC exams, but is also an ideal focus for in-company training courses and for business people and students wishing to improve their English and job prospects. The course covers the three levels of the exam: BEC Preliminary, BEC Vantage and BEC Higher. Ideal for: BEC examination candidates: Complete exam preparation In-work students: Business topics, business skills and the language students need to get on in business Pre-work students: Teachers Book contains suggestions for adapting activities and photocopiables for this type of learner

FEATURES
Each module is divided into:
Business Topic lessons which teach vocabulary from BEC

topic areas
Business Skills lessons which focus on essential

communication skills
Exam Spotlight lessons which present information about the

exam, develop exam skills and provide exam practice Diagnostic Tests for each level are also available on the website elt.heinle.com/successwithbec

Preliminary Students Book Workbook without Key Workbook with Key Teachers Book with Class Audio CDs Class Audio CDs Vantage Students Book Workbook without Key Workbook with Key Teachers Book with Class Audio CDs Class Audio CDs Higher Students Book Workbook without Key Workbook with Key Teachers Book with Class Audio CD Class Audio CD

978 1 9027 4180 2 978 1 9027 4193 2 978 1 9059 9203 4 978 1 9027 4194 9 978 1 9059 9200 3 978 1 9027 4187 1 978 1 9027 4195 6 978 1 9059 9204 1 978 1 9027 4190 1 978 1 9059 9201 0 978 1 9027 4188 8 978 1 9027 4196 3 978 1 9059 9205 8 978 1 9027 4197 0 978 1 9059 9202 7

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EXAM PREPARATION

SUCCESS WITH BEC TEACHERS COMPANION

The Teachers Companion offers additional resources for teachers across all three levels of the exam, Preliminary, Vantage and Higher. Includes:
Checklists for each exam with tips

SUCCESS WITH BULATS

Business Language Testing Service
Nick Brieger and Jeremy Comfort Level: Elementary to Advanced CEF Level: A2 C1

This test preparation material for Cambridge ESOLs BULATS provides three complete practice tests for the BULATS Standard Test.
3 complete BULATS practice tests for Language Knowledge and

Listening
Tips on how to approach the test Answer sheets Multilingual version of instructions available on the website

on exam skills
Additional listening material

including examples from the speaking test

Additional grammar exercises and

grammar-based communication activities

Communication activities to

practise each of the four skills areas

Diagnostic tests for each level of

ACHIEVE BULATS
English for International Business
Russell Whitehead and Mark Harrison Level: Elementary to Advanced CEF Level: A2 C1

the exam, with answer keys

Students Book answer keys for

each level The book comes with a CD-ROM which contains the listening material as well as PDFs of the: Communication activities Diagnostic tests with answer keys Students Book answer keys
Success with BEC Teachers Companion 978 1 1113 5426 8

Helps BULATS candidates achieve their best score in the test as well as expanding their knowledge about the business environment.
Covers all the task types of the BULATS Standard Test Comprehensive preparation exercises Three complete practice tests Writing and Speaking Test sections Answer Keys Includes 2 audio CDs
Success with BULATS Students Book with Answer Key and Audio CD Achieve BULATS Students Book with Answer Key and Audio CD

For all table of contents and sample pages visit elt.heinle.com/successwithbec

Join the Business English Club at www.summertown.co.uk for multilingual wordlists and other teacher resources.

978 1 9027 4169 7 978 0 4620 0783 0

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EXAM PREPARATION
Areas of Law covered:

ABSOLUTE LEGAL ENGLISH

A practical and stimulating coursebook for international legal English
Helen Callanan and Lynda Edwards Level: Intermediate to Advanced CEF Level: B2 C1

Absolute Legal English is a comprehensive coursebook for students of law and practising lawyers who wish to work in an international legal environment and need to extend their language skills. It is written in an accessible style by authors who combine experience in language teaching and legal authority. It is informative and engaging and uses a variety of proven techniques from the field of language teaching combined with an authoritative knowledge of appropriate legal matters. The coursebook consists of nine units which cover the main areas of international law. Each unit gives practice in all four key language skills and all skills work is closely related to real working practice. Absolute Legal English is suitable for students preparing for the ILEC exam, with additional exam-type tasks for each ILEC paper plus specific exam advice. Absolute Legal English contains a glossary of additional useful terms as well as all the audio transcripts, answer key and Audio CD, making it suitable for both class and self-study.

Intellectual property Competition law Employment law Contract law Real property law Company law Environmental law
Absolute Legal English 978 1 9050 8551 4

For table of contents and sample units visit www.deltapublishing.co.uk.

SUCCESS WITH ILEC

International Legal English Certificate
Nick Brieger and Joanna Kosta Level: Intermediate to Advanced CEF Level: B2 C1

Success with ILEC provides both detailed information about and vital practice for the ILEC exam. The book and accompanying audio CDs will be invaluable for maximising exam results and are perfect for self-study.
4 complete ILEC practice tests and advice on how to approach

the exam
Full answer key including model compositions for the Test of

Writing
Audioscript for all the Tests of Listening content and a sample

Test of Speaking
Language support sections for the Tests of Writing and

Speaking

Success with ILEC

978 1 9027 4184 0

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EXAM PREPARATION

ABSOLUTE FINANCIAL ENGLISH

Julie Pratten Level: Intermediate to Advanced CEF Level: B2 C1

Absolute Financial English is a coursebook for students following a course of study in Financial English, written in particular for candidates preparing for Cambridge ICFE. It contains 10 units which provide over 60 hours of teaching material. Each unit is divided into four sections with each section covering one of the four skills; closely following the organisation of Cambridge ICFE.

FEATURES
Introductory unit which describes the ICFE exam in

detail including an introduction to each paper.

Includes a SKILLS focus and an EXAM focus in every

section of each unit, so both language and exam skills are introduced and practiced in a stimulating and methodical way.
Provides extensive practice of the text types and tasks

featured in the exam.

Offers tips and hints to assist candidates with each

section of the exam.

Focuses on training, not testing. Absolute Financial English can be used successfully in
Absolute Financial English 978 1 9050 8528 6

class and also for self-study.

Absolute Financial English comes with an Audio CD and

includes a Language Bank of Useful Language, as well as all tapescripts and the answer key.

For table of contents and sample units visit www.deltapublishing.co.uk

Contents
ABOUT THE EXAM Introduction to the four ICFE papers / Exam hints / Time Management UNIT 1 INTRODUCTION TO ICFE ACCOUNTING Standards / Accuracy of Accounts / History of Accounting UNIT 2 THE FINANCIAL ENVIRONMENT FINANCIAL Institutions / Developments in Accountancy / Chartered Accountancy UNIT 3 ACCOUNTING SYSTEMS Accounting Qualifications / Accounting Software / Accounting Interviews UNIT 4 COMPANY PERFORMANCE Financial Statements / Company Reporting / Disclosure UNIT 5 AUDITING Basic Auditing / Principles / European and US system / Harmonization UNIT 6 ETHICS Accounting Ethics / Ethical Reporting Principles / SarbanesOxley UNIT 7 FRAUD Corporate Fraud / Changes in Accounting Law / Forensic Accounting UNIT 8 BANKING Financial Reporting of Central Banks / Banking Supervision / The Credit Crunch UNIT 9 INSURANCE Key Insurance Terms / Principles of Insurance Accounting / Regulatory Framework of Insurance UNIT 10 BANKRUPTCY Language of Bankruptcy / The Role of Insolvency Practitioners / Debt

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EXAM PREPARATION ACHIEVE TOEIC and ACHIEVE TOEIC BRIDGE

Intermediate to Advanced CEF B1 C2

COMPLETE GUIDE TO THE TOEIC TEST

Third Edition
Bruce Rogers Level: Intermediate to Advanced CEF Level B1 C2

Achieve TOEIC is designed for higher-level students planning to take the TOEIC test. It features authentic practice tests as well as giving strategies for preparing for the test. Achieve TOEIC Bridge is ideal for lower-level students who want to take the TOEIC Bridge test and need extra preparation materials. Each book includes:
An overview and explanation of the contents of the

This fully revised edition of the Complete Guide to the TOEIC Test provides learners with a clearly organised, step-by-step programme for maximising their test scores and remains one of the most comprehensive and up-todate guides to the TOEIC test available. Each lesson covers the seven parts of the TOEIC Test and includes:
Format, Tactics, Preview Test, Testing, Skills-

Building Exercises, and a Review Test

Listening Comprehension and Reading sections A Q&A section provides background information on

TOEIC and TOEIC Bridge tests

3 Mini-tests to diagnose and review problem areas 2 full-length practice tests Strategies for preparing for each section of the test

the test
Eight Keys to Higher Scores suggest ways to prepare

including study tips, examples and authentic exercises

Audio CD Vocabulary and grammar review sections Answer key and audio script
Achieve TOEIC Students Book 978 04620 0446 4

for the exam and gives overall strategies for taking the TOEIC Test
Two complete practice tests An audio programme using a wide variety of accents,

plus audio script and answer key

Student Book Student Book + Audio CD + Answer Key Pack Audio CDs (5) 978 1 4240 0296 2 978 1 4240 9945 0 978 1 4240 0377 8

Achieve TOEIC Bridge Students Book 978 04620 0445 7

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TEACHER RESOURCES

THE BUSINESS ENGLISH TEACHER

Professional principles and practical procedures
Debbie Barton, Jennifer Burkart and Caireen Sever

TALKING BUSINESS IN CLASS

Speaking activities for professional students
Chris Sion

The Business English Teacher is a book not only for teachers who are thinking of making a career move into the eld of business English teaching but also for those who would like to increase their skills and develop their potential. The Business English Teacher contains three distinctive parts which focus in turn on theory, practice and development: Part A What is a business English teacher? The answer involves a reassuring yet challenging mix of general and specic teaching skills, where the focus is always on the learners needs. The authors look into who you teach, what you teach, where you teach and, above all, how you teach. Part B A bank of activities covering all the stages of a successful business English course from the very beginning, investigating and practising the language needed for business skills and the language skills needed for business. The sections cover telephoning and socialising, emailing and negotiating, meetings and presentationsnot forgetting aspects of grammar, vocabulary and phonology. Part C A reection on ones current degree of success, with strategies for further development, both as an English teacher in general and a business English teacher in particularin other words, as an all-round professional.
The Business English Teacher 978 1 9050 8534 7

Talking Business in Class provides teachers with a wealth of activities and suggestions for student-centred conversation classes. It is designed for use with students:
Who need conversation as part of an ESP course Who want to talk about their occupation and work-

related issues
Who want general conversation practice to

supplement their professional conversation skills There are more than 50 stimulating activities in the book, divided into the following sections:
The World of Work Me and My Job Bridging the Gap The Business of Thinking Presentations
Talking Business in Class 978 1 9007 8364 4

Professional Perspectives is a series of practical methodology books designed to provide the teacher of English with fresh insights, innovative ideas and original classroom materials. For more information on this and other titles in the series visit: http://www.deltapublishing.co.uk/titles/methodology /professional-perspectives

Delta Teacher Development Series is a pioneering new series of books for English Language Teachers. For more information on this and other titles in the series visit: http://www.deltapublishing.co.uk/titles/ methodology/delta-teacher-development-series

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14

ENGLISH FOR SPECIFIC PURPOSES

Students Book with Audio MP3 CD Class Audio CD 978 0 4620 9873 9 978 0 4620 9875 3

ENGLISH FOR CABIN CREW

A course that gives cabin crew the language they need to communicate effectively in English when carrying out their pre- and in-flight responsibilities
Terence Gerighty Level: Intermediate CEF Level: B1 B2

English for Cabin Crew is an essential course for those preparing for a career as a cabin crew member. It is equally suitable for those already working in the industry who need to improve their communication skills when carrying out their pre and in-flight responsibilities.

FEATURES
English for Cabin Crew is a comprehensive course

designed to:

Improve fluency and pronunciation Build key vocabulary and expressions Develop listening skills
Ideal for self-study or for one-to-one or group teaching The students book is organised into three sections:

Teacher's Book and Achievement Tests available online - elt.heinle.com/cabincrew

Units 1-10 follow the routine stages of any flight Case Studies present real incidents involving
passenger experiences and the actions of cabin crew

Self Study provides additional practice exercises for

independent study

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ENGLISH FOR SPECIFIC PURPOSES

ENERGY ENGLISH
For the gas and electricity industries
Paul Dummett Level: Intermediate CEF Level: B1 B2

Energy English is an essential resource for professionals working in the gas and electricity industries who need to use English in their work. It is also suitable for those preparing for a career in the energy sector. Energy English is a comprehensive course designed to: Teach key industry vocabulary Improve fluency Develop listening skills Review key grammar points

FEATURES
The Students Book is organised into:
24 topic units covering each part

of the gas and electricity supply chain

12 communication skills units

which develop fluency in common work situations (e.g. presenting yourself and your company, writing emails, formal meetings)
Grammar section with practice

exercises Pre-course tests available to download from: elt.heinle.com/energyenglish

Course Book with Audio MP3 CD Teachers Book Class Audio CD

978 0 4620 9877 7 978 0 4620 9878 4 978 0 4620 9879 1

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16

ENGLISH FOR SPECIFIC PURPOSES ENGLISH FOR PROFESSIONAL SUCCESS

Hector Snchez, Eric Tejada, Norma Gonzlez, Arturo Fras, Isa Tirado, David Ramos

PROFESSIONAL ENGLISH SERIES

Level: Intermediate CEF Level: B1 B2

The five-volume series is designed for both pre-work students and those already working. Learners will find a variety of practice opportunities in problem-solving, critical thinking and professional communication. Each title offers:
Integrated four-skills

approach
Two-page lessons Grammar Reference International English

audio programme
Comprehensive Teachers

Resource Book with photocopiable material

ENGLISH FOR HUMANITIES

Kristin Johannsen

ENGLISH FOR SCIENCE AND ENGINEERING

Ivor Williams

For university students who want to use English for international communication in professional contexts such as: Professional development Job-hunting Relocating On-the-job skills Language of the workplace

Designed for university students specialising in liberal arts programmes or studying for a degree in the social sciences. Integrated skills to practice English language in these areas: Philosophy Language Arts History Social Science

An integrated skills book providing practice for university students and professionals specialising and working in the fields of exact science or engineering. English language skills can be practiced in these job-related scenarios: Research and development Design and testing Construction and manufacturing production Quality control and inspection, operation and maintenance Management
English for Professional Success Students Book with 978 1 4130 2087 8 Audio CD Teachers Resource Book 978 1 4240 0007 4 English For Business Students Book with 978 1 4130 2088 5 Audio CD Teachers Resource Book 978 1 4240 0011 1 English for Humanities Students Book with 978 1 4130 2090 8 Audio CD Teachers Resource Book 978 1 4240 0012 8 English for Science and Engineering Students Book with 978 1 4130 2091 5 Audio CD Teachers Book 978 1 4240 0013 5 English for Health Sciences Students Book with 978 1 4130 2089 2 Audio CD Teachers Resource Book 978 1 4240 0012 8

ENGLISH FOR BUSINESS

Josephine OBrien

ENGLISH FOR HEALTH SCIENCES

Martin Milner

Provides pre-work students with the language and life skills necessary to pursue business-related career goals. Topics include: Job-hunting Interview techniques Language of sales, marketing and finance Corporate culture

Written for university students who want to use their English for international communication in Health Sciences fields. Students can practise English language skills in these job-related scenarios: Diagnosing Patient treatment Critical patient care Rehabilitation and long-term treatment Patient referrals

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Also see pages 10 and 11.

ENGLISH FOR SPECIFIC PURPOSES

NEW

FINANCIAL ENGLISH
New Edition
Ian MacKenzie Level: Intermediate to Upper Intermediate CEF Level: B1 B2

TECHNICAL ENGLISH
Vocabulary and Grammar
Nick Brieger & Alison Pohl Level: Intermediate to Advanced CEF Level: B1 C2

Financial English new edition is a language practice book for anyone learning about or working in finance. It is designed for students preparing for careers in business and finance as well as for people already working who wish to improve their English in this specialised field. It is suitable for learners at intermediate level and above. The book can be used as the core material for a course, and also by students working alone. Financial English covers:
Numbers Accounting Banking Corporate Finance Trade and Economics.

A reference and practice book for class or self-study. Divided into vocabulary and grammar topic sections.
30 vocabulary topic units cover key technical

vocabulary drawn from professional activities and company profiles

20 grammar topic units review core grammar uses in

technical contexts
Grammar glossary explaining key grammatical terms Vocabulary glossary of 1,500 key technical terms Answer key
Technical English 978 1 9027 4176 5

Join the Business English Club at www.summertown.co.uk for multilingual wordlists.

The units present and explain the fundamental concepts of the different areas of finance, and define essential vocabulary and terminology, as well as common financial idioms and metaphors. Financial English contains a full answer key.

Whats New?
80-90% new content the material has been brought right up to date A comprehensive, 24-page glossary of financial English some 800 or so terms that are in the book

Financial English

978 1 1118 3264 3

Also see pages 10 and 11.

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REFERENCE / SELF-STUDY
18
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50 WAYS SERIES
Level: Intermediate to Upper Intermediate CEF Level: B1 C1

The 50 ways to improve your series provides a range of instant ways to improve your communications skills in business. Suitable for business people, language teachers, and trainers who wish to improve their communication skill competence through flexible and practical activities and thus ensure more successful business outcomes.

50 ways to improve your

INTERCULTURAL SKILLS
Bob Dignen with James Chamberlain

This innovative title applies the theory of intercultural studies to the practice of communicating in English in a business and professional context. This title comes from an EFL tradition and blends:
An understanding of culture An understanding of communication across cultures Focus on traditional situations but with greater sensitivity to

cultural/personal context
Examination of new areas such as team and leadership to

broaden beyond traditional EFL scope Packaged with an Audio CD.

50 ways to improve your

TELEPHONING AND TELECONFERENCING SKILLS

Ken Taylor

With the advent of sophisticated digital telephony technologies and the pressure on business people not to travel unnecessarily for environmental reasons, the importance of one-to-one phone calls and teleconferencing takes on a new dimension. This book provides a range of useful tips and tasks to help business people whose first language is not English prepare for that all-important phone call or teleconference meeting. Packaged with an Audio CD containing extensive listening practice.

50 ways series 50 ways to improve your Business English 50 ways to improve your Presentation Skills 50 ways to improve your Business Skills using the Internet 50 ways to improve your Telephoning and Teleconferencing Skills 50 ways to improve your Intercultural Skills

978 1 9027 41 82 6 978 1 9027 41 86 4 978 1 9027 41 89 5 978 1 9059 92 06 5 978 1 9027 41 85 7

REFERENCE / SELF-STUDY

50 ways to improve your

PRESENTING IN ENGLISH
Mark Powell Level: Intermediate to Upper Intermediate CEF Level: B1-B2

BUSINESS ENGLISH USING THE INTERNET

Eric Baber

The aim of this book is to develop specific English language skills frequently used online such as:
Reading and writing emails Understanding websites Taking part in online conferences and discussions

Also to introduce ways to use the Internet to continue improving English via news websites, podcasts to improve listening or setting up e-learning exchanges to practise speaking English with a native speaker, online.

50 ways to improve your

PRESENTATION SKILLS IN ENGLISH

Bob Dignen

This title will support those presenting internationally develop their language skills and presentation style to be effective with a wide range of audiences. The book covers essential areas such as:
Preparing, structuring and closing presentations Cross-cultural communication Why to present benefits not objectives Building rapport with your audience 10 ways to influence internationally The value of improvisation

Presenting in English teaches students how to become successful presenters at conferences or meetings and is designed for students who need to use their English in front of audiences of any size. The course provides extensive practice activities at Intermediate to Upper Intermediate level and comes with audio CDs and answer key making it ideal for both class use and self-study.

FEATURES
The real language of professional speakers A comprehensive range of public speaking skills Techniques for handling an audience A unique attention to the structure and detail of

rhetorical language

and finishes with detailed advice on question handling.

50 ways to improve your

Structure of the book: 1. Getting Started 2. Exploiting Visuals 3. Using Your Voice 4. Basic Techniques 5. Further Techniques 6. Key Language 7. Handling Questions NEW TO THIS EDITION 2 Audio CDs included at the back of the book Updated page design and unit introduction

BUSINESS ENGLISH
Ken Taylor

Provides instant ways to improve readers business English skills. The 50 tips in this book include:
Networking Socialising Presentations Telephoning Meetings

Containing a mixture of learning activities, the different learning styles allow students to concentrate on specific areas which work best for them.

Presenting in English

978 1 1118 3227 8

For table of contents and sample pages visit elt.heinle.com/50ways

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REFERENCE / SELF-STUDY

DELTA BUSINESS COMMUNICATION SKILLS

Level: Pre-Intermediate to Intermediate CEF Level: B1 B2

The Delta Business Communication Skills series is designed to help learners at pre-intermediate and intermediate level to master the key communication skills required in international business English today. Each book in the series is designed for classroom use, but is also suitable for self-study.

FEATURES
Each book contains:
A needs analysis to help learners to think about their strengths and

weaknesses in English and to identify and prioritise their learning needs

A learning journal to help students monitor their learning during

BUSINESS ENGLISH LANGUAGE PRACTICE

Grammar and Vocabulary
Susan Lowe, Louise Pile

the course
A review to help consolidate the language work students have done

in each unit
A reference section listing the vocabulary and useful phrases

covered in each unit

A resources section containing a range of photocopiable material An answer key, including suggested answers, and transcripts Audio CD

For table of contents and sample units visit www.deltapublishing.co.uk

Business English Language Practice Meetings Presenting Negotiating Telephoning Emailing Socialising 978 1 9050 8529 3 978 1 9050 8518 7 978 1 9007 8395 8 978 1 9050 8513 2 978 1 9007 8379 8 978 1 9007 8381 1 978 1 9007 8394 1

Business English Language Practice aims to help learners of Business English develop the grammar and vocabulary needed to participate in business effectively. The book can be used to support the rest of the Delta Business Communication Skills series, building on topics covered there, or can be used independently for grammar and vocabulary practice. Business English Language Practice is divided into a Practice section and a Reference section for both vocabulary and grammar. Within each, there are 12 vocabulary topics and 12 grammar topics. It opens with a Needs Analysis, encouraging students to consider what they need to focus on in order to get the most out of the book and their learning. The book features a Learning Journal, providing the opportunity to reflect on and personalise what is studied in the book, and contains the full answer key, enabling students to work alone or with a teacher.

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REFERENCE / SELF-STUDY

MEETINGS
David King

NEGOTIATING
Susan Lowe, Louise Pile

E-MAILING
Louise Pile

Everyone has to attend meetings as part of everyday business lifeand many of these meetings are conducted in English. Meetings aims to help learners of business English develop the skills and language needed to participate in meetings where English is the medium of communication, whether listening to other participants, making points or acting as chair. The book practises language and skills in the following areas:
Opening a meeting Presenting information Problem-solving Explaining and clarifying Agreeing and disagreeing Summarising and closing

Being able to negotiate well is important in a wide range of business situations, from agreeing delivery terms with a supplier to discussing working conditions with your boss. Negotiating focuses on the skills and language students need to be able to negotiate confidently and effectively in both formal and informal business situations. The units cover:
Preparing to negotiate Opening the negotiation Making and reacting to

E-mailing aims to develop both the skills and language needed to write effective business emails in English. The units cover:
Getting started Structuring your message Being clear and concise Choosing the right level of

formality
Getting the tone right Checking before you send

proposals
Reaching agreement Involving others Concluding the deal

SOCIALISING
David King

PRESENTING
Susan Lowe, Louise Pile

TELEPHONING
Susan Lowe

Socialising helps learners of business English to develop the skills and language needed to establish and build effective social relationships with present and future business partners. The book practises language and skills in the following areas:
Opening a conversation Making conversation Building rapport Entertaining Making arrangements Leave-taking

At some time or other most of us have to make a presentation of some sort. Speaking to an audience can be a very challenging experience in ones own language, let alone in a foreign one. Presenting addresses both the skills and the language required for giving effective presentations. The six units cover:
The first few minutes Using equipment Organising what you want to

Telephoning works with the skills and language required to conduct successful phone calls in English. The units cover:
Focus on listening Making calls Receiving calls Receiving and leaving messages Dealing with problems Conference calls

say
Maintaining interest Dealing with problems and

questions
Summarising and concluding

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REFERENCE / SELF-STUDY
elt.heinle.com

THE LANGUAGE OF MEETINGS

Malcolm Goodale Level: Intermediate to Upper Intermediate CEF Level: B1 C1

This book presents and teaches all the language needed to participate effectively in meetings. Ideal for self-study or class use, each flexible unit gives students the opportunity to practise what they have learnt while drawing on personal experience.

BUILD YOUR BUSINESS VOCABULARY

John Flower Level: Intermediate to Upper Intermediate CEF Level: B1 C1

Build Your Business Vocabulary contains graded vocabulary exercises in a wide variety of business scenarios. An ideal complement to business English courses and can be used in class or for self-study.

ENGLISH FOR I.T. AND THE INTERNET

Lesley Gourlay, Paul Hullock Level: Intermediate CEF Level: B1 B2

A practical reference book including:

The most commonly-used terms in IT Language focus on pronunciation and usage Dialogues illustrating typical conversations between

helpdesk operators and other IT professionals

List of common abbreviations used in email

Not available for sale in Poland

The Language of Meetings Build Your Business Vocabulary English for IT and the Internet

978 0 9067 1746 2 978 0 9067 1787 5 978 1 8448 0527 3

REFERENCE / SELF-STUDY

THE BUSINESS SKILLS SERIES

Anne Laws Level: Upper Intermediate CEF Level B2 C1

The Business Skills Series uses diagrammatical illustrations and a systematical approach to business situations to provide essential reference for self-study and teaching.

NEGOTIATIONS
Phases of Negotiation Stagesprepare, discuss, propose, bargain, settle and conclude Develop the language used in each phase Approach Examine body language, rapport and cultural differences Diplomatic language Handling problems and objections Evaluation Prepare for negotiation Checklist Assess your performance

WRITING SKILLS
Preparing to write Who, why, what, how? Writing process Functions Cohesion Clarity, Style and Tone Structure Pronunciation British and American Spellings Common Problems Sample Business Letters

PRESENTATIONS
Preparing the Presentation Purpose, People, Place Presenting yourself: voice, body language Timing Visuals Content Structure Putting it into Words Main message Beginning, middle, end Evaluating the Presentation Before During After
The Business Skills Series Negotiations Meetings Writing Skills Presentations

MEETINGS
Preparing for a meeting Reasons Planning At the meeting Introduction Contribution Chairing Participation Inter-cultural Formal After the meeting Follow up Review and evaluation

978 1 9027 4124 6 978 1 9027 4115 4 978 1 9027 4117 8 978 1 9027 4116 1

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READERS
elt.heinle.com

SUMMERTOWN READERS
Fictional readers to complement business courses or to enjoy as standalone extended reading materials.
Level: Pre-Intermediate to Advanced CEF Level: A2 C1

Summertown Readers are aimed at young adults/adults studying business English or using English at work. The storylines offer intrigue, murder and mystery to capture the reader and encourage reading for pleasure.
Each reader is supported by an audio MP3 CD and comes with

a unit glossary
Activities are on the website

ROOM SERVICE
Pre-Intermediate James Schofield

This is a collection of short stories of experiences when staying in a hotel. Adventure, disaster, funny and frightening.

SUPERSTAR
Pre-Intermediate Doug Campbell

John decides to give up his office job for something more excitingmanaging a pop band!

MEET ME IN BRAZIL
Pre-Intermediate Julie Woodward

Its a case of mistaken identity when businessman Mike Carrington travels to Brazil on business.

Pre-Intermediate Meet me in Brazil Room Service Superstar Intermediate The Top Floor Peril in Venice Double Trouble Upper Intermediate Sink or Swim Awayday Ekaterina

978 0 4620 9880 7 978 1 9059 9208 9 978 0 4620 9876 0 978 0 4620 9882 1 978 1 9027 4191 8 978 0 4620 9881 4 978 0 4620 9884 5 978 0 4620 9883 8 978 1 9027 4192 5

READERS

PERIL IN VENICE
Intermediate James Schofield

An exclusive Wellness Centre near Venice is the holiday destination for an exhausted young executive. But is it as it should be?

DOUBLE TROUBLE
Intermediate James Schofield

Identical twins whose lives couldnt be more different find themselves trading places.

THE TOP FLOOR

Intermediate David Evans

A chilling mystery unravels when Mahas boss disappears on a business trip and she hears noises coming from the supposedly empty neighbouring office.

EKATERINA
Upper Intermediate James Schofield

My name is Ekaterina. I am eleven years old. I am dead. Who is she? What does it mean? This mysterious message continuously appears on the website of a mining company.

SINK OR SWIM
Upper Intermediate Andy Cowle

Unfairly sacked by an unpleasant boss he lost his savings, his house and almost his wife. What will the outcome be when Eddie comes face-to-face with his old boss?

AWAYDAY
Intermediate Chris Faram

An office awayday tests more than the moral and physical strength of friends Charlie, Driller and Beano.

For a full synopsis of each story and a sample of the audio file visit elt.heinle.com/summertownreaders

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CONTACT HEINLE OFFICES

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CONTACT HEINLE OFFICES

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REGIONAL OFFICES - Asia AUSTRALIA Cengage Learning Heinle ELT Level 7, 80 Dorcas Street South Melbourne VIC 3205 Tel: +61 3 9685 4111 Fax: +61 3 9685 4298 Email: michele.benson@cengage.com

HEAD OFFICEUnited States

Cengage Learning Heinle ELT 20 Channel Center Street Boston, MA 02210 Tel: 877 633 3375 Fax: 800 487 8488 Visit: elt.heinle.com, click Contact Us

To place an order contact your local Heinle ELT Representative. For sample requests please visit elt.heinle.com

View our online interactive catalogue at: http://elt.heinle.com/business_catalogue_emea For a full list of Delta Publishing titles visit: www.deltapublishing.co.uk

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