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5312 Birmingham Circle Killeen TX, 76542 Cell: (254) 238-1708 Home: (254) 690-2372 EMAIL: Education:
Tarleton State University, Killeen TX Bachelor of Psychology Minor in Sociology Graduation: May 2011 GPA: 3.8/4.00 (overall)

Work Experience:
August 2003-April 2005 New Heights Christian Daycare * Teacher (ages 2 - 12)
Taught educational and recreational activities to children ages two through nine Planned and executed age appropriate activities to promote social, cognitive and physical skills Observed and accessed each childs development and followed up with parent/teacher discussions

April 2005-present

First National Bank Texas * Personal Banker (April 2005 May 2006) Provided highly personalized service that built and strengthened

customer relationships. Performed teller transactions in the areas of checking and savings deposits and withdrawals Responded to a broad range of customer inquiries and resolved them quickly Certified as a branch trainer

*Senior Teller (May 2006 Nov. 2007)

Maintained professional customer relationships by providing great customer services Supported the management staff with scheduling, coaching, and supervising the tellers. Balanced assigned cash drawer consistently Performed observations on employees and provided feedback on how to enhance their performance

*Assistant Branch Manager (Nov. 2007 Oct. 2008)

Identify and resolve conflicts between management and employees Interview, train and supervise up to 10 employees

Perform monthly and yearly evaluations on employees Ensure the institution's policies and procedures are followed according to established guidelines In charge of completing schedules for the entire branch Responsible for making sure that all monthly reports are done and turned in, in a timely manner Handled various customer service issues

HR Specialist/Recruiting Coordinator (Oct. 2008-Dec. 2010)

Maintain an effective working relationship with internal/external customers Ability to pay attention to detail and multitask in a fast paced environment Coordinate and conduct all new hire orientation in person and over the phone Communicate clearly with internal/external customers via email, telephone, and face to face interaction Assist recruiters in reviewing applications, scheduling interviews, conducting pre-screen interviews and extending offers

Recruiting Officer (Dec. 2010 present)

Respond to request for personnel and initiate recruiting process through phone screens and face to face interviews Work closely with management and executive team to access quality and organizational fit for department Organize and conduct job fairs and interview training with managers individually and in groups Maintain applicant system and code each candidate properly Educate candidates on interviewing techniques and resume writing

Computer Skills:

Proficient with Microsoft Word, Excel, PowerPoint, and Outlook

Available upon request