Assignment 3

Youssef Mohamed Mohamed 20080455

1.Information Management: The process of actively managing information as a strategic resource fo rimproving organizational performance 2.Knowledge management (KM) the compination of data and information to which is added expert opinion,skills and experience to result in a valuable asset which can be used to make decisions.it is the essential factor in adding meaning to information.knowledge may be explicit/and tacit,individual and collective 3. information quality be assessed and improved by Accuracy Information correct Relevance Information can support decision making Completeness No data items missing Conciseness Information is not too detailed Scope May be broad or narrow, internal or external to the organization Time dimension Timeliness Available when needed. Immediate or real-time information is a common requirement. Alerts are also a requirement Currency Information is up-to-date. Frequency Information supplied at appropriate regular intervals Time period A time-series covers the right period of time Form dimension Clarity Information readily interpreted Detail Both summary dashboard views and detailed drill-down views may be required Order Data sorted in a logical order and can be modified Presentation Tabulations and graphs Media Hard copy (print-outs) and soft copy (electronically stored and displayed) 4. characterises information policy as follows: At the level of principles Fairly short statements (providing principles by which future action may be conditioned) Each developed at one go (as a result of preparatory work) Meant to be robust enough to last (not detailed action plans) This differs from the information strategy which is used to support action through a plan for a specific period (yearly, three yearly). 5.information audit: a systematic examination of information use, resources and flows, with a verification by reference to both people and existing documents, in order to establish the extent to which they are contributing to an organization's objectives.