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INFO3 Assessment Question 1 5 marks One method of providing external ICT services is through outsourcing.

. Describe what is meant by outsourcing, giving an advantage and disadvantage of it.

Question 2 5 marks A company might decide to offshore their business or parts of their business. Describe what is meant by offshoring, giving an advantage and disadvantage of it.

Question 3 6 marks

Question 4 6 marks Discuss the benefits and/or drawbacks to an organisation of purchasing an established software product that is already being widely used by other organisations.

Question 5 6 marks Explain what is meant by: adaptive maintenance. (2 marks) corrective maintenance. (2 marks) perfective maintenance. (2 marks)

Question 6 15 marks Computer Based Training (CBT) is one method of providing training but is not suitable in all situations. Discuss this statement. (15 marks)

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