Hotel Security

Innkeepers Responsibility

28 April 2006

Hotel Security
Overview In a world of uncertainty and complex business environment, hotels are admitted as soft targets leading security a great concern than ever before. Goal The goal of this lesson is to explain the security concern in hotels for the guests, personnel and the property itself.
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Objectives
At the end of this lesson, students will be able to: Comprehend the development of security concern over time Distinguish and define the security concern for guests, personnel, and property Learn the liability factors for the property
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The Tradition
Innkeepers, through from English Law were held to higher standards to keeping guests safe and secure
Foresee-ability Stricter standards Court system Court-mandated security standards

Security Issues
Physical Property
Hotels assets

Personnel
Keeping employees safe

Guest safety
Civil liability
defendant owed the plaintiff a standard of care defendant deviated from that standard deviation caused harm to the plaintiff

Physical Property
Redundancy
A series of backup systems which attempt to ensure that when there is a compromise that the crises is eliminated with minimal damage.

Types of Fire
Class A wood, paper, refuse, fabrics Class B flammable liquids, including grease Class C - electrical
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Fire Suppression
Water-Based Systems
Wet-Pipe Sprinkler System Dry-Pipe Sprinkler System Deluge Sprinkler System Preaction System

Sprinkler Heads
Heat sensing
Cycling, ornamental

Personnel
Protect employees from committing crimes Negligent Hiring American with Disabilities (ADA) Sexual harassment

Guest Safety
Safety from harm from facilities
Victim fell from down the laundry chute

Safety from harm by employees

Room service server rapes the guest

Safety from harm by 3rd parties

Guest is shot while attending a party

Factors to Consider Liability

The nature of the facility The surrounding locale of facility Facilities records up-to-date? Managements experience Managements awareness of the potential Security compliance with procedures Level of security precautions

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Safety Index
Property Characteristics that led to higher ratings
Price Segments Luxury, Upscale, Extended Stay Location Airport, Suburban, Urban Hotel Type - All Suite, Standard, Convention Hotel Size Larger > 250 rooms Hotel Age Less than < 7 years
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Security Index
Property Characteristics that led to higher ratings
Price Segments Luxury, Upscale, Midprice/limited Location Airport, Suburban, Urban Hotel Type - Standard, All Suite, Convention Hotel Size Larger > 250 rooms Hotel Age Less than < 7 years

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