A preliminary checklist

Riza Gazalba 28 Desember 2006

IDENTIFY THE PROBLEM

A preliminary checklist Type of Question No 1 2 3 4 5 6 7 8 1 2 3 1 2 3 4 5 1 2 3 4 1 2 3 4 5 1 2 3 4 5 6 7 Specific Questions What is the problem ? Can we break it into parts ? Does one part have priority over others ? To what other problems does this problem relate ? What is the background to the problem ? How big is the problem : large, medium or small ? What will happen if the problem is not solved ? What will happen if the solution is delayed ? Why has the problem arisen ? Why did we not recognize the problem before ? Why has the organization not tried to solve it already ? When did we first notice the problem ? Is the timing of the problem significant ? Is it a recurring problem : regular, seassonal, part of a pattern ? By when is a solution needed ? Does the problem have to be solved in stages ? How was the problem first noticed ? How does it affect our performance ? How has it been dealt with before ? How could we go about dealing with it now ? Where does the problem occur ? Is it confined to one area ( department, site, outlet, function ) ? Is the problem local or global ? Is the location of the problem significant ? Does the problem occur elsewhere ? Who owns the problem ? Who First notice the problem ? Who was responsible for the problem occuring ? Who is most or worst affected ? Who would own the solution ? Who is most benefit from the solution ? Who needs to be consulted ? Who owns the decision ?

What ?

Why ?

When ?

How ?

Where ?

Who ?

Riza Gazalba 28 Desember 2006

Catatan :

Apabila kesatuan ( kekompakkan ) organisasi harus dipertahankan, maka yang pertama diperlukan ialah paksaan. Individu tidak akan memenuhi kewajibannya secara alamiah. dia harus belajar mematuhi kewajibannya demikian, dan proses belajar ini makan waktu dan membosankan. dia harus dipaksa hingga paham betul. Individu tidak patuh pada kekuasaan karena sifat alamiahnya Prinsip Paksaan Kepemimpinan Makin besar penyimpangan tujuan perorangan dari para anggota kelompok terhadap tujuan kelompok secara keseluruhan, makin besar paksaan kepemimpinan yang diperlukan untuk membuat kelompok berbuat sebagai satu kesatuan yang terpadu. _______

Riza Gazalba 28 Desember 2006