CNG TY CP TRUYN THNG VA MAY TINH HA NI

QUI CH LM VIC

Nm 2012

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

NI DUNG
CHNG I: GII THIU Li ni u ca Gim c Vn ha cng ty

CHNG II: CC QUI NH TRONG CNG TY 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Gi lm vic Tc phong v trang phc Ra vo Cng ty Check in Check out Phm vi i li Ht thuc l Phng tin thng bo S dng in thoi Cp nht thng tin c nhn Thc hin trt t, v sinh ni lm vic Qun l v s dng ti sn Cng ty Khch ca cng ty v ca c nhn Cc trng hp khn cp Phn mm/ Email/ Internet/ mng LAN Qui tc bo mt v bo v uy tn Cng ty Tit kim

CHNG III: KHEN THNG V K LUT I. bt, khen thng 1. 2. II. 1. 2. 3. Chnh sch bt Chnh sch khen thng, cng nhn thnh tch Cc hnh thc k lut Cc vi phm b buc thi vic Cc vi phm ni qui khc

K lut

CHNG IV: CHNH SCH NHN S 1. 2. 3. 4. Tuyn dng Th vic v th thch Sinh vin thc tp M t cng vic
2

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17.

Hp ng lao ng Phn cp bc v phn hng cng vic nh gi kt qu cng vic Ngh thng nin Ngh m Ngh thai sn Lm vic trong iu kin c bit o to v pht trin Thi vic Thuyn chuyn cng vic Chm dt hp ng lao ng Lng v cc quyn li Ch phc li

CHNG V: KHIU NI CHNG VI: HIU LC V SA I

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

CHNG I GII THIU LI NI U CA GIM C Thay mt Ban Gim c Cng Ty, ti rt vui mng cho n bn tr thnh thnh vin ca Cng ty CP Truyn thng va May tinh Ha N i (Hanoi Comp & Comm). Vi kh nng v trnh chuyn mn m bn c tuyn chn vo lm vic ti Cng ty, ti tin tng rng chng ta s cng nhau xy dng Hanoi Comp & Comm thnh cng v pht trin lu di. Chng ta s cng chia s nhng c hi, thch thc cnh tranh, nh ng li ch v s thnh t trong tng lai thng qua: 1. Nn tang ky thua t cng ngh phat trin 2. Dch v ban hang va chm soc khach hang chu ao, ta n tinh, tha mn nh ng yu cu cao nhat ca khch hng 3. i ng chuyn gia, nhn vin chuyn nghip, nng ng, sng to, trung tha nh, ta n tu y v lun c gng t hon thin ban than 4. H p tac v i nh ng i tc uy tn v co trinh chuyn mn cao 5. Nn tang kinh doanh phat trin bn v ng, hiu qua. Ti trng i bn s lm vic ht sc mnh, n lc cng hin nng lc ca mnh gp phn t c hoi bo v s mng ny. Chng ti lun kz vng v tin tng mi nhn vin s pht huy ti a tinh thn sng to, kh nng t hon thin to sc mnh v ng lc thc y mi thnh vin ca Cng ty lm vic. V th, chng ti ng h tinh thn lm vic hp tc, tin cy v ci m trong cng ty. y khng ch l ngy bt u cng vic ca bn v m cn l bc khi u pht trin ngh nghip ca bn tai Hanoi Comp & Comm. B qui ch lm vic ny nhm gip bn lm quen vi nhng thng tin cn thit, cc ni quy, qui nh v ng thi l c quyn li v trch nhim ca bn trong Cng ty. Ti mong bn s s dng B qui ch nh mt ngun thng tin khi cn thit. Chc bn lun thnh cng trong cng vic v c mt tng lai y ha hn ti Cng ty chng ta. Gim c cng ty

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

VN HA HANOI COMP & COMM Lm vic theo nhom Mt tp th lm vic hp tc v hiu qu l yu t thit yu cho s thnh cng. V vy Cng ty lun to iu kin cc c nhn lm vic theo nhm, kt qu t c ca nhm chnh l thnh qu ca mi c nhn. S ng gp v hp tc ca tng thnh vin s to ra sc mnh ca c Cng ty. Trao i thng tin Bn c khuyn khch chia s cc quan im, tm kim thng tin, cung cp d liu v gii quyt nhng vng mc cng vi cp trn trc tip; khi cn thit cng c th tham kho kin ca bt kz thnh vin no trong Ban giam c i n gii php sau cng. Trng phng ca bn lun lng nghe kin ca bn, khuyn khch nhng n lc v tm gii php cho nhng kh khn m bn gp phi. Ban Gim c khng chp nhn cch truyn t thng tin sai lch, n thi, gy chia r ni b lm tinh thn lm vic v quan h ng nghip tr nn k v thiu hp tc. Tn trng gi tr Nhn vin Cng ty lun xem con ngi l ngun lc qu gi nht. V th, Cng ty lun to mi iu kin bn pht huy ht tim nng ca mnh bng cch khuyn khch bn hc hi thm v tin tng giao ph nhng trng trch cao hn, ph hp vi kh nng v kinh nghim m bn c th m trch. Trch nhim S thnh cng ca Cng ty ph thuc vo vic tha mn nhng quyn li hp l, ng n ca khch hng v nhn vin. iu ny cn phi c s hp tc ton tm ton ca mi thnh vin trong Cng ty. Bn cn phi lm vic ng gi, chuyn cn , hon thnh nh ng cng vic c giao mt cch hiu qua, t kt qua tt; ng th i chp hnh tt nh ng ni qui, quy nh v chun mc ra. Tnh chuyn nghip trong cng vic Tnh chuyn nghip c th hin bng vic cam kt cung cp nh ng san phm , gii php v dch v cho khch hng vi cht lng cao, dch v sau ban ha ng chu o v uy tn, giao tip vi khch hng bng thi ha nh, lch thip, tn trng nhau trong thng lng v tranh lun i n thng nht. S dng cc biu mu, ti liu chun ca cng ty khi gi n khch hng, tun thu cac qui trinh nghip vu cu a cng ty khi la m vic v i khach ha ng cng th hin tnh chuyn nghip ca bn trong cng vic... Bn cnh , tnh chuyn nghip cn c th hin bng vic chp hnh nghim tc nguyn tc qun l iu hnh ca Ban lnh o Cng ty, m bo hon thnh xut sc nhim v c giao. Tnh chuyn nghip cng i hi bn kim sot cm xc c nhn ca mnh lng nghe, trao i nhm gii quyt cc rc ri, kh khn trong cng vic t c cc mc tiu chung ca cng ty. T nguyn tham gia hot ng x hi v pht trin cng ng Ban Gim c v ton th nhn vin Cng ty t nguyn tham gia cc hot ng t thin hoc cc cng tc x hi pht trin cng ng. ng thi, trong mi hot ng chng ta cam kt tn trng v thc hin ng nhng qui nh ca php lut.
Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc 5

CHNG II CC QUI NH TRONG CNG TY 1. Gi lm vic Thi gian lm vic bnh thng l 8 gi mt ngy v 44 gi mt tun. C th nh sau: Ngy lm vic : T th Hai n ht bui sng ngy th By Gi lm vic : t 8:00 n 12:00 (Sng) v t 13:30 n 17:30 (Chiu) Ngh n tra : 01 ting 30 pht Ngh tun : Chiu th By v Ch nht hng tun 2. Tc phong v trang phc to hnh nh chuyn nghip cho Cng ty, bn phi chu y n tc phong v trang phc ca bn khi i lm vic trong hay ngoi Cng ty. Bn phi mc y phc chnh t, trang nh, mng tay lun ct ngn, tc gn gng. Trang phc: i vi Nam:

Ao s-mi, tht c vt khi tip xc vi Khch hng o vi trn hoc c sc nhat Qun ty, khng mc qun Jean Mang giay hoc dep co quai Trang phc p, kn o, nghim tc Khng c mc o st nch, vy hoc o qu ngn o vi trn hoc c sc/hoa mu nht Qun ty, khng mc qun Jean Mang giy hoc dep co quai

i vi N:

Ring i v i ngay th Bay ha ng tun , Nhn vin co th mc ao phng qun Jean i la m hoc theo ng phu c Free Style cu a Cng ty. 3. Ra vo cng ty 3.1. Trong gi lm vic, tt c cn b nhn vin khi i cng tc hoc ra ngoai giai quyt cng vic cng ty phi c s ng ca cp trn trc tip v phi thng bo n b phn vn pho ng hay ngi c lin quan c h tr cng vic trong thi gian vng mt. Ring i vi nhn vin B phn Kinh doanh, vic i cng tac hoc ra ngoa i lin h khch hng s cn c vo k hoch thm ving khch hng hng ngy, hng tun ca nhn vin v phi c Ph trch b phn duyt trc khi thc hin. Nu bn n Cng ty lm vic vo ngy ngh phi thng bo cho cp trn trc tip v check in check out tai may chm cng vn tay ghi gi lm vic.

3.2.

3.3.

4.

Check in check out

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

Vic check in check out ca Nhn vin l c s cho vic tinh lng v cc ch khc ca Nhn vin trong thi gian lam vic tai Cng ty. Trc khi bt u gi lm vic bui sang, Bn phi check in ti my chm cng vn tay t ti trc ca p hng ghi nhn gi vo . Kt thuc phin la m vic bui sang , Bn phi check out ghi nhn gi ngh. Qu trnh lp li tng t cho phin lm vic bui chiu ca Bn ti Cng ty. 5. Phm vi i li Trong gi lm vic phi lun c mt ti ni lm vic, bn ch nn n khu vc lm vic ca b phn khc khi c yu cu cng vic. 6. Ht thuc l Bn c php ht thuc mt s ni c t gt tn trong cng ty theo qui i nh. Cc khu vc khc trong cng ty u tuyt i cm ht thuc. Cng ty khuyn khch nhn vin khng ht thuc l. 7. Phng tin thng bo Email v phn mm Chat ni b l mt phng tin thng tin quan trng Ban Gim c thng bo n Nhn vin nhng tin tc cn thit. Bn c trch nhim c Email cp nht thng tin thng xuyn. Cc thng tin cn phi truyn t bng vn bn chnh thc s c gn trn bng tin ni b cng ty t ti khu vc chung hoc ti cc phng ban. 8. S dng in thoi Bn phi tun th cc php lch s v cc qui c khi trao i qua in thoi vi khch hng. Bn ch c s dng in thoi cho vic ring khi khn cp hoc c vic bt thng. Cc cuc in thoi ca bn nn ngn gn. Khng s dng in thoi gi ra nc ngoi. Khng s dng in thoi di ng trong cc cuc hp ni b v vi khch hng. 9. Cp nht thng tin c nhn Trong qu trnh lm vic, bn phi thng bo cho B phn Hnh chnh Nhn s v Cp trn trc tip khi c cc thay i v ni v thng tin c nhn nh hn nhn, gia nh, con ci, bng cp o to hay s in thoi ca ngi thn cn thng bo cc trng hp khn cp. lu vo h s c nhn. Cng ty s bo mt cc thng tin c nhn ca bn. 10. Thc hin trt t, v sinh ni lm vic 10.1 10.2 Khng ni ln ting, gy n o, mt trt t lm nh hng n ngi xung quanh. i li, di chuyn nh nhng, bo m s yn tnh cn thit ni lm vic. Lun tr li v tr c v sp xp cc vt dng, vt liu, ti liu, sch bo ngay ngn, gn gng, p mt sau khi s dng.
7

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

10.3

Thc hin v sinh bn gh, my mc thit b, vt dng, ngn cha h s, t, ni lm vic c nhn v gi gn v sinh chung trong cng ty.

11.

Qun l v s dng ti sn cng ty 11.1. Khng c php di chuyn bt c vt dng g trong phm vi v thuc quyn s hu ca Cng ty khi cha c s ng ca Ban gim c. Trong trng hp do yu cu cng vic phi mang cc ti sn ca Cng ty ra th ngoi phi c s ng v xc nhn ca Ban Gim c. Cc ti sn, trang thit b ca cng ty giao cho bn qun l, s dng v c bin nhn bn giao; khi c yu cu cng vic, bn c th mang ra ngoi v bn s chu trch nhim bo qun cc ti sn, trang thit b bn mang ra. Khi c giao s dng cc vt dng ca cng ty phi k nhn v khi tr v phi c xc nhn kh nng s dng ca vt dng nh trc khi nhn. Khng c s dng cc vt dng, trang thit b, ti sn ca Cng ty vo mc ch c nhn. Lun lun thc tit kim chi ph trong vic s dng vn phng phm, vt dng, dng c v cc phng tin lm vic khc m cng ty trang b. Tt n, qut, my tinh v cc my mc thit b in khac khi ra khi ni lm vic trong thi gian di hoc trc khi ra v.

11.2.

11.3. 11.4. 11.5. 11.6.

12.

Khch ca cng ty v ca c nhn n khch ti khu vc c phep tip khch. Khng c a bn b, ngi thn vo phng lm vic. Lun bn cnh khch trong sut thi gian khch lu li vn phng. Khng c xy ra trng hp khch i li t do mt mnh trong khu vc lm vic ca cng ty. Khng c khch li cng ty sau thi gian lm vic vi bt kz l do no.

13.

Cc trng hp khn cp Trong trng hp khn cp nguy him n tnh mng v ti sn, bn phi: Thng bo ngay cho Ban gim c v bo v v s c, bo ng cho nhng ngi xung quanh. Tt cng tc cc my mc thit b in, ngun in ang s dng v ri khi ni lm vic. Mi nhn vin phi bit ang s dng hoc ph trch ti sn no ca cng ty v chu trch nhim mang theo khi di chuyn ra khi vn phng nh: my tinh, my ch, thit bi vn pho ng, ti liu quan trng Tp hp ti ni an ton gn cng ty trong thi gian thc hin cu cha. Khng c t b v khi cha im danh v c s ng ca cp qun l.

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

Vo ban m, khi c trng hp khn cp xy ra, nhn vin c thng bao phai nhanh cho ng co mt ngay tai Cng ty , ng th i phi bo ngay cho c quan chc nng theo danh b in thoi khn v cho cc thnh vin Ban gim c.

14.

Phn mm/ Email/ Internet/Mng LAN Mt trong nhng qui nh ca Cng ty CP Truyn thng va May tinh Ha N i l nghim cm bn t ci t, sao chp, s dng cc phn mm c bn quyn hoc khng c bn quyn vo bt kz mt my tnh no ca cng ty. Bn phi thot (log-off) mn hnh Windows ti my tnh c nhn khi ri khi bn lm vic m bo tnh bo mt trn my tnh c nhn ca bn Bn khng c s dng Email ca Cng ty vo cc giao dch kinh doanh c nhn. Trong gi lam vic , bn khng c s du ng my tinh v mng Internet cho cac cng vic ca nh n nh: o c bao , chat, nghe nhac , xem phim, download cc ni dung nm ngoi phm vi cng vic... Vic s du ng cac phn mm chat ph bin hin nay nh Yahoo , Skype... ch d nh cho vic lin lac thun tin hn v i cac i tac , khch hng va phai ch n (invisible). Bn phi bo mt Password ca c nhn truy cp va o email cng ty, cc chng trnh phn mm, mng ni b... ca Cng ty.

15.

Qui tc bo mt v bo v uy tn Cng ty 15.1. Bt kz khi no bn ri khi ni lm vic n gia ca, v nh, tip khch hoc i cng tac , ni lm vic ca bn phi c gn gng, cc ti liu quan trng phi c ct gi. Nguyn tc ny khng ch m bo nhng thng tin quan trng ca cng ty c bo mt m cn gi cho mi trng lm vic sch s. X vn cc ti liu mt (lin quan n ti liu kho st, ni dung cc chng trnh, h thng cng c gii php, cc ti liu lin quan n khch hng) ca Cng ty trc khi b vo gi rc. i vi phng k thut, tt c cc thnh vin phi c trch nhim bo mt cc b m ngun, thng tin khch hng v ton b cc ti liu lin quan n cc d n tham gia. Cng ty nghim cm cc hnh vi sao chp hoc s dng cc b m ngun v ti liu ny bn ngoi phm vi cng ty khi cha c s ng { ca Trng phng k thut v Ban gim c. Khng c php nhn tin hoa hng hoc qu tng do cc giao dch ca Cng ty mang li. Tin hoa hng nu c, phi c np v cho Th qu v c gi lm Qu ca Cng ty. Cc hot ng ca Cng ty ch c mang ra tho lun v bn bc vi cc i tc bn ngoi Cng ty trn c s hiu bit v nm r mc ch ca i tc. Lun vui v v nhit tnh, lch s khi giao tip vi khch hng. Khi c vn bt ng, khng c lm dng ngn ng, xc phm khch hng.

15.2.

15.3.

15.4.

15.5. 15.6.

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

15.7.

Tuyt i gi b mt cc thng tin ni b ca khch hng m trong qu trnh thc hin dch v, trin khai sn phm c th bit c.

16.

Tit kim Tit kim l hnh vi th hin thi trn trng gi tr sc lao ng. V th, ton th nhn vin Cng ty c yu cu thc hin cc hnh vi tit kim trong khi s dng vn phng phm, giy, mc in, in thoi, thit bi in, nc, v ch s dng cho mc ch phc v cng vic ca Cng ty.

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

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CHNG III KHEN THNG V K LUT 1. bt, khen thng 1.1 Chnh sch bt nhn vin Cng ty khuyn khch v duy tr mt chnh sch bt vi c hi thng tin cng bng cho tt c nhn vin. Nu bn t c nhng thnh tch cao s c cng nhn xng ng.Ty thuc vo c cu t chc ca Phng v Cng ty, bn s c bt ln chc danh cao hn. Vic bt ny ph thuc vo kt qu nh gi c nhn, tim nng v kh nng m nhn trch nhim cao hn ca bn.

1.2

Chnh sch khen thng, cng nhn thnh tch Thc hin nh hng qun l{ theo mc tiu v theo d n, Cng ty c chnh sch khen thng, cng nhn thnh tch c nhn sau khi nh gi kt qa cng vic trong tng giai on hoc trong tng d n. Vic tha nhn thnh tch ch thun ty da vo kt qu cng vic v kh nng hon thnh cng vic ca c nhn. Vic xem xt cng nhn thnh tch c th thc hin bng c nng bc, nng mc lng, khen thng hoc k lut.

2.

K lut K lut l chc nng quan trng trong qun l{ v cng ty thc hin chc nng ny vi nguyn tc xy dng, khch quan, kp thi v n nh. Mc ch l nhm iu chnh v hon thin cc hnh vi ca nhn vin hn l trng pht. 2.1 Cc hnh thc k lut 2.1.1. 2.1.2. 2.1.3. Khin trch bng ming c p dng i vi Nhn vin phm li ln u cp mt, hai. Hnh thc cnh co bng vn bn i vi Nhn vin phm li ln u mc ba. Hnh thc cnh co bng vn bn, chuyn sang lm vic khc vi mc lng thp hn trong thi hn ti a 6 thng c p dng i vi Nhn vin b khin trch bng vn bn m ti phm trong thi gian 3 thng k t ngy b khin trch vn bn hoc vi phm ni quy mc nng.

2.1.4. Hnh thc k lut sa thi. 2.2. Cc vi phm b buc thi vic i vi nhng trng hp sau y, Cng ty c quyn n phng chm dt hp ng lao ng ngay lp tc m khng cn phi bo trc v c th ngh khi t theo php lut hin hnh:

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

11

2.2.1.

Trm cp, tham , tit l b mt cng ngh,ti sn tr tu, ni dung gii php, hoc c hnh vi khc gy thit hi nghim trng v ti sn, li ch v uy tn ca Cng ty, khch hng. T { b vic 05 ngy trong mt thng hoc 20 ngy trong mt nm m khng c l{ do chnh ng. Nhn vin b x l{ k lut chuyn sang cng tc khc m ti phm trong thi gian cha xa k lut. Tng tr, vn chuyn, s dng v kh vt liu chy n, ma ty cht kch thch trong Cng ty.

2.2.2. 2.2.3. 2.2.4.

2.3.

Cc vi phm ni qui khc Ngoi cc qui nh ni trn nhng vi phm di y cng b xem l vi phm ni quy Cng ty Cp Mt Khng t c nhng tiu chun v thnh tch n nh sau khi c o to v hng dn. Tip khch v gi in thoi v vic ring trong lc lm vic (ngoi tr trng hp khn cp). Lin tc tr ni v/hoc tr tr trong cng vic. n, ht thuc, nhai ko cao su hoc khc nh bt kz ni no trong vn phng cng ty. Ri khi ni lm vic m khng bo trc hoc khng xin php. Cp Hai Ng trong gi lm vic. La ht ln ting, lng m hoc c hnh vi kh . c bo hoc nhng ti liu khc khng lin quan n cng vic. Khng thc hin ng cam kt vi khch hng m khng c l{ do chnh ng hoc khng thng bo trc, khng tho thun li vi khch hng Ri b v tr trong gi lm vic m khng c s chp thun trc ca ngi ph trch. Chm cng thay cho nhn vin khc. Cp Ba G gm khch hng, i tc thu li ring hoc gy phng hi n uy tn ca cng ty. S dng tri php hoc tit l thng tin ca khch hng hoc ca Cng ty.

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 Bn lun tri php vi ngi ngoi v nhng hot ng ca cng ty. Tin hnh vic hp tc vi c nhn, n v khc m khng c s chp thun trc ca Gim c. Nhn hi l hoc tin hoa hng. Khng kt ton y ti sn ca cng ty. Khng tr li nhng cu hi hp l{ ca cp trn v nhng cng vic lin quan n cc hot ng cng ty v phn hnh trch nhim. Thiu trung thc. Gi mo hay in sai ti liu ca cng ty. Khng chp hnh lnh cp trn. C nhng hnh vi lm tn hi nghim trng n danh ting ca cng ty. Thiu trung thc trong thc thi cng vic hoc c ch { chng li Cng ty. Khng c tinh thn cng tc vi Nhn vin khc, pht biu sai, ni xu hoc c c {, hoc xc phm ni tc hoc th l v cc ng li chnh sch ca Cng ty, ban lnh o, hoc i vi Nhn vin khc. a ngi l hoc ngi khng c trch nhim vo khun vin ca Cng ty. Lu hnh cc vn bn hoc n phm tri php. S dng tri php cc ti sn ca Cng ty hoc c { s dng sai cc thit b khc ca Cng ty m khng c s chp thun ca Trng phng hoc Ban Gim c. Thc hin cc hot ng kinh doanh ca c nhn trong cng ty L th phm chnh hoc ng phm lm cho Nhn vin khc khng tun theo ni qui, mnh lnh ca cp trn bng cch dng v lc, hm da. Vi phm qui nh phng chy, cha chy. Khai man trong h s c nhn.

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

13

Chng IV CHNH SCH NHN S TUYN DNG V TUYN CHN M s : A-1 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 03 Vic tuyn dng phi tha mn c mc tiu ngn v di hn ca cng ty. Nhn s c tuyn vo khng nhng phi p ng c yu cu ca cng vic hin ti m cn phi cn c pht trin trong tng lai, Vic tuyn chn phi cn c vo nng lc v phm cht thc s ca ng c vin nhm p ng cc yu cu cng vic m khng c bt c s phn bit no. ng c vin ni b c u tin xem xt b nhim/ tuyn dng vo v tr ang cn ngi. Ch khi no khng th b nhim t ngun ni b, vic tuyn dng t ngun bn ngoi mi c xt n. Mi v tr cng vic 1. Cc trng phng/ b phn chu trch nhim: Xy dng nhu cu tuyn dng ca b phn mnh da trn mc tiu chin lc ca cng ty v nh gi v nng sut lao ng ca b phn mnh ph trch trn c s 6 thng 1 ln. Xy dng bn m t cng vic v tiu chun ca v tr c nhu cu tuyn dng. 2. Trng phng HCNS c trch nhim: Xy dng k hoch tuyn dng hng nm cn c trn nhu cu tuyn dng ca tng b phn v trnh Gim c ph duyt. Phi hp vi cc Trng b phn/ Ban gim c tin hnh cng tc tuyn dng theo k hoch duyt. Cc v tr Gim c iu hnh: do HQT duyt. Cc v tr Trng phng, Trng BP, K ton trng do Gim c iu hnh duyt Cc v tr nhn vin do Trng BP duyt sau chuyn sang GH xem xt duyt ln cui. ng c vin ni b: l cc nhn vin hin ang lm vic ti cng ty; lao ng thi v/ theo gi hoc l sinh vin ang thc tp ti cng ty; ng c vin do nhn vin trong cng ty gii thiu Tuyn dng t ngun bn ngoi: qua cc phng tin thng tin i chng hoc qua cc cng ty gii thiu vic lm. Trc khi tuyn dng, Tp. HCNS c trch nhim m bo y nhng giy t sau: - Nhu cu tuyn dng/ k hoch tuyn dng c ph duyt - Bn nh gi nng sut lao ng ca b phn c nhu cu tuyn dng - Bn m t cng vic & tiu chun ca v tr tuyn dng - Bn khai ng vin theo mu ca cng ty - Thng bo v v tr tuyn dng trong ni b cng ty

Mc ch / nguyn tc

Phm vi p dng Qui nh trch nhim

Qui nh thm quyn

Ngun tuyn dng

Th tc

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Mc ch: nhm u tin xem xt cho cc ng c vin trong cng ty v do nhn vin trong cng ty gii thiu. Thng bo tuyn dng ni b phi c ng trn tt c cc bng thng bo ca cng ty. Thi gian thng bo s ty thuc vo tnh hnh thc t c th, song s nm trong khon thi gian t 3 n 7 ngy lm vic Tuyn dng t cc ng c vin ni b (nu c): ng c vin in y n ng c ni b Np n ng c ni b c chp thun ca Trng phng/b phn hin thi cho Tp.HCNS. Tp.HCNS c trch nhim trao i vi phng tip nhn v cch thc tuyn la. Trch nhim ca cng ty i vi ng c vin ni b: Nhn vin ni b ng c vo v tr thng bo nu khng t phi c tr li v gii thch l do. Trng phng/ b phn trc tip c trch nhim nhn li nhn vin xin thuyn chuyn m khng c s i x phn bit no. Tuyn dng t ngun gii thiu: Trong trng hp cc th tc tuyn dng t ngun ni b khng mang li kt qu, s xem xt n cc ng vin do nhn vin cng ty gii thiu (nu c). Nhn vin c thn nhn ng c vo v tr trong cng ty khng c php tham gia vo tin trnh tuyn dng v tuyn chn. Cc ng c vin l thn nhn ca nhn vin phi p ng c tt c cc tiu chun yu cu v phi m bo khng c bt c s thin v no. Khng c tuyn dng cc ng vin c ngi thn, bao gm v/ chng, con anh ch em rut, t thn ph mu lm vic ti cc cng ty cnh tranh vo lm vic ti cc v tr lin quan trc tip n thng tin kinh doanh hoc b mt cng ngh v hoc cc v tr c tm quan trng chin lc trc tip lin quan n i th cnh tranh. Tuyn dng t ngun bn ngoi: Vic tuyn dng t ngun bn ngoi s ch p dng khi cc ngun ni b v gii thiu khng cho kt qu nh mong mun. Tp. HCNS c trch nhim xy dng thng bo tuyn dng v ln k hoch ng thng bo trn cc phng tin thng tin i chng hoc vi cc Cng ty gii thiu vic lm sao cho hiu qu t c l cao nht. Trnh t tuyn dng/ tuyn chn. Th tc Trch nhim Ph duyt Thu nhn h s Tp. HCNS Chn lc h s Tp. HCNS Phng vn ban u Tp. HCNS Trng BP
Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc 15

Kim tra trnh Phng vn ln cui Thm nh h s Quyt nh tip nhn

Tp. HCNS Trng BP GH Tp. HCNS

Trng BP

Xem qui nh thm quyn

Biu mu lin quan

Ph duyt ca GH :

Trnh t ny p dng cho mi trng hp tuyn dng, khng phn bit ngun tuyn dng l ni b, gii thiu hay t bn ngoi. Nhu cu tuyn dng n ng c ni b Bn khai ng vin theo mu ca cng ty Bn m t tiu chun v yu cu ca v tr tuyn dng ngy : 15/05/2012

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TH VIC V TH THCH

Mc ch / nguyn tc

Phm vi p dng Qui nh trch nhim

Qui nh thm quyn

Chnh sch chi tit

M s :A -2 S ban hnh :01 Ngy hiu lc :15/05/2012 Tng s trang :02 Mi nhn vin c tuyn dng vo cng ty u phi qua thi gian th vic v th thch Mc ch ca thi gian ny l nhn vin mi nh gi xem h c tht s ph hp v thch ng vi cng vic cng nh c hi m cng ty cung cp hay khng. Mt khc, y cng l thi gian gip cho cn b qun l xem xt v nh gi v nng lc, o c, tc phong v kh nng ho nhp ca nhn vin mi trc khi c quyt nh tip nhn chnh thc. Mi trng hp Cc Trng phng/ b phn chu trch nhim: - Xy dng bn m t cng vic cho nhn vin trong giai on th vic/ th thch. - Gim st v n c cng vic ca nhn vin th vic/ th thch. - m bo an ton v thng tin v ti sn cng nh k lut trt t ca nhn vin trong giai on th vic/th thch. Tp. HCNS c trch nhim: - Phi hp vi cc Trng b phn quyt nh thi gian th vic hp l; tin hnh cng tc nh gi v kim tra nhn vin th vic/ th thch trc khi c quyt nh tip nhn chnh thc. - Tr gip vic ra quyt nh chnh sch lng v cc phc li khc cho nhn vin th vic/th thch. Cc v tr Gim c iu hnh: do HQT duyt. Cc v tr Trng phng, Trng BP, K ton trng do Gim c iu hnh duyt Cc v tr nhn vin do Trng BP duyt sau chuyn sang GH xem xt duyt ln cui. Th vic - Thi gian th vic ti a l 60 ngy - Trong thi gian th vic, hai bn c quyn thng bo chm dt tha thun th vic trong vng 24 gi. - Trong vng 03 ngy trc khi ht hn th vic, nhn vin th vic s c nh gi v nhn xt v nng lc, o c v kh nng ha nhp. Th thch Nu kt qu nh gi sau 2 thng th vic l t, nhn vin s c k hp ng lao ng thi hn 01 nm vi cng ty v y c coi l thi gian th thch ca nhn vin .

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Trong thi gian th thch, hai bn c quyn n phng chm dt hp ng lao ng nhng phi bo trc t nht l 01 thng. Trong vng 03 ngy trc khi ht hn th thch, nhn vin c nh gi mt ln na v nng lc, o c v kh nng ho nhp. Lng v phc li: Trong giai on th vic, nhn vin c hng t nht l 75% lng c bn + cc khan ph cp (nu c) Nhn vin ch c hng y cc ch phc li ca Cng ty sau khi ht giai on th thch Th nh gi kt qu cng vic ngy : 15/05/2012

Ti liu c lin quan Ph duyt ca GH :

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SINH VIN THC TP

Nguyn tc

Phm vi p dng nh ngha

Qui nh trch nhim

Chnh sch chi tit

M s : A-4 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 02 Vic tip nhn sinh vin vo thc tp ti cng ty phi p ng c yu cu t pha nh trng ni sinh vin ang hc tp, ng thi tha mn c nhng yu cu ca cng vic/ v tr/ vai tr m sinh vin thc tp s m nhim Cng ty CP Truyn thng v My tnh H Ni c bit khuyn khch nhng sinh vin i hc/cao ng thuc cc ngnh sau vo thc tp ti cng ty : Cng ngh thng tin in t vin thng Kinh t, ngoi thng K ton Sinh vin thc tp c coi l mt trong nhng ngun tuyn dng ni b cn c xem xt trc tin khi pht sinh nhu cu tuyn dng (xem thm chnh sch tuyn dng v tuyn chn) Mi trng hp thc tp Sinh vin thc tp l nhng ngi ang theo hc nm cui ca 01 trng i hc, cao ng hoc trung cp no , c nh trng gii thiu n thc tp ti cng ty theo chng trnh kha hc hoc t nguyn xin lm vic ti cng ty hc hi thm kin thc m khng yu cu tr lng. Cc Trng phng/b phn chu trch nhim: - Xy dng k hoch thc ti Hanoi Comp & Comm - Gim st, hng dn cng vic ca sinh vin thc tp - m bo an ton thng tin v ti sn cng nh k lut trt t ca sinh vin thc tp. - nh gi kt qu lm vic ca sinh vin thc tp trong qu trnh thc tp ti cng ty v lm bo co nhn xt (nu n trng yu cu) Tp. HCNS c trch nhim: - Phi hp vi cc trng b phn/ ban gim c tin hnh cng tc nh gi/ kim tra v tip nhn lao ng thi v/ theo gi. - Tr gip vic ra quyt nh chnh sch lng v cc phc li khc cho lao ng thi v/ theo gi. Lng & phc li trong thi gian thc tp - Lng : khng p dng - Phc li : bao gm - n tra : min ph ti cng ty (nu thc tp 08 ting/ngy) Trong thi gian thc tp, cng ty c th n phng chm dt tha thun thc tp m ch cn bo trc cho sinh vin thc tp 01 ngy lm vic nu nhn thy cht lng cng vic hoc/ v o c, tc phong lm vic ca sinh vin thc tp l khng th chp nhn c. Kt thc thc tp

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Mi sinh vin thc tp u phi kt thc thc tp ti cng ty theo ng thi gian trong tha thun thc tp c k kt. Ht thi gian thc tp, sinh vin thc tp s c xem xt v nng lc, o c, tc phong thng qua phiu nh gi sinh vin thc tp do trng phng/ gim st trc tip thc hin. Tip nhn vo lm vic ti cng ty: Nu sinh vin thc tp ( tt nghip) c nguyn vng vo lm vic ti cng ty, b phn nhn s s phi hp vi Trng phng/ b phn c lin quan xem xt tip nhn. Quyt nh tip nhn phi cn c trn: - Nhu cu thc s v nhn lc da trn k hach tuyn dng c ph duyt. - Phiu nh gi sinh vin thc tp. - Nng lc ca sinh vin thc tp so vi tiu chun nng lc ca v tr c nhu cu tuyn dng Quyt nh tip nhn phi c cc cp c thm quyn nh qui nh ti chnh sch tuyn dng v tuyn chn ph duyt. Phiu nh gi thc tp ngy : 15/05/2012

Ti liu lin quan Ph duyt ca GH

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M T CNG VIC

Mc ch nguyn tc

Phmvi p dng Qui nh trch nhim

Ti liu c lin quan Ph duyt ca GH

M s : B-1 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 01 M t cng vic l nh hng quan trng nhm gip nhn vin nm r c chc nng nhim v cng nh trch nhim v quyn hn ca bn thn. Bn m t cng vic l mt trong nhng c s quan trng ca vic xem xt/ nh gi nng lc thc hin cng vic ca nhn vin ti cc thi im quan trng nh cui giai an th vic/ th thch; nh gi kt qu cng vic c nhn. M t cng vic phi hon thnh trc khi tuyn dng hay thuyn chuyn mt v tr Tt c cc v tr/ cng vic Tt c cc cng vic phi c m t theo biu mu ca cty. Bn m t cng vic ca cc v tr Trng phng/BP phi c GH ph duyt. Vi cc v tr nhn vin, bn m t cng vic phi c Trng phng/BP ph duyt. Cc Trng phng/ b phn chu trch nhim lp v cp nht cc bn m t cng vic trong phm vi phng/ b phn mnh. Trong bn m t cng vic phi th hin r trch nhim v quyn hn ca nhn vin. Bn sao ca cc bn m t cng vic phi c gi v b phn nhn s theo di. Bn m t cng vic Ngy 15/05/2012

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PHN CP BC V PHN HNG CNG VIC

M s : B -2 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 01 Mc ch / nguyn tc Phn cp/ bc v phn loi cng vic nhm to dng c s khoa hc, cng bng v hp l trong vic i ng ngi lao ng tng xng vi ng gp ca h i vi cng ty. Phn cp/ bc cng vic da trn tiu ch v mc trch nhim m cng vic m nhn, hng cng vic l c s cho cc ch v phc li v u i. Phn cp/ bc v phn hng cng vic cn c thc hin trc khi tuyn dng hay thuyn chuyn bt c mt v tr no. Phm vi p dng Mi v tr cng vic Qui nh trch nhim 1. Phn cp/ bc cng vic: v thm quyn Tp. HCNS c trch nhim xy dng tiu chun phn cp v tiu chun nng lc cho tng v tr. Vic phn cp/ bc cng vic c tin hnh bi Tp. HCNS cn c trn nhng tiu chun c ph duyt. Kt qu v vic phn cp/bc cng vic c trng phng c lin quan kim tra v GH ph duyt. 2. Thay i cp bc cng vic Tp. HCNS c trch nhim phi hp vi cc Trng phng m bo rng vic qun l phn cp/ bc cng vic l chnh xc. nh kz 6 thng mt ln, Tp. HCNS c trch nhim xem xt li v cp nht bng phn cp/bc cng vic cho tng nhn vin. Khi c s thay i quan trng v trnh hc vn, chuyn mn hay k nng, tay ngh nhn vin phi kp thi thng bo cho qun l nhn s, ng thi np cc vn bng, chng ch c lin quan. 3. Phn hng cng vic Ton b cng vic c chia lm 4 hng: Hng A (Member, Expert, Director) Hng B (Manager) Hng C (Staff) Hng D (Other) Tp. HCNS c trch nhim xut vic phn hng cho tng v tr. Kt qu phn hng cui cng phi c Trng phng kim tra, GH ph duyt. nh kz 6 thng mt ln, vic phn hng c xem xt li v iu chnh li nu thy cn thit. Ti liu lin quan Tiu chun nng lc ca tng v tr Bng phn cp/ bc v hng cng vic Ch u i. Ph duyt ca GH : ngy : 15/05/2012

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NH GI KT QU CNG VIC

M s : B-2 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 01 Mc ch / nguyn tc nh gi KQCV l mt qu trnh lin tc, khng phi ch c thc hin ti mt thi im no trong nm. nh gi KQCV l trch nhim ca cc cp qun l vi s tham gia ca mi nhn vin trong cng ty Mi qu mt ln, Trng BP phi hp vi Tp. HCNS nh gi KQCV ca nhn vin trong b phn mnh, GH nh gi KQCV ca Tp. HCNS/ Trng Bp. Kt qu nh gi KQCV s c thng bo n tng nhn vin. Phm vi p dng Tt c nhn vin c hp ng lao ng chnh thc trong cng ty. Qui nh trch nhim v Cc Trng phng/ b phn l ngi chu trch nhim theo di, thm quyn quan st nhn vin ca mnh trong sut qu trnh nh gi. Vi cc nhn vin t cp Trng phng/ b phn tr ln, GH l ngi trc tip quan st, nh gi. Tp. HCNS c trch nhim c vn, n c tin trnh nh gi trong ton b Cng ty, ng thi c chc nng tng hp kt qu nh gi trong ton cng ty theo mi tiu ch qui nh trc. Mi bin bn nh gi KQCV phi c s kim tra v chp thun ca GH. Qui trnh/ th tc nh kz mi qu, da theo bn m t cng vic v bin bn tho thun mc tiu cng vic, Cng ty s tin hnh nh gi KQCV chnh thc . Bn nh gi KQCV phi nu r c mc tiu cng vic ca qu tip theo; nhng lnh vc cn yu, phng hng ci tin; nhu cu v pht trin cho nhn vin. Bin bn nh gi KQCV c nhn sau khi c y ch k xc nhn ca bn thn nhn vin c nh gi, Trng phng/ b phn v GH v c gi cho b phn Nhn s lu tr, lp bn bo co KQCV ton cng ty v lm c s phn tch nhu cu . Ti liu lin quan Bin bn nh gi KQCV c nhn Ph duyt ca GH : ngy : 15/05/2012

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NGH THNG NIN

Mc ch / nguyn tc

Phm vi p dng Qui nh trch nhim

Qui nh thm quyn

Chnh sch chi tit

M s : C 4 -1 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 02 Chnh sch ngh php thng nin c xy dng da trn 2 nguyn tc sau : Khuyn khch nhn vin ngh php Php nm no gii quyt dt im nm Cng ty s c gng p ng cc k hoch ngh php ca nhn vin. Tuy nhin, vic ngh php ca nhn vin phi c sp xp sao cho cc hot ng ca cng ty c duy tr bnh thng, do vy, cng ty ginh quyn sp xp thi gian ngh php ca nhn vin khi cn thit. Ton th CB NV trong Cng ty ngoi tr cc thnh vin trong Ban gim c. Trng phng/ b phn c trch nhim ; Khuyn khch v to iu kin nhn vin s dng ht ngy ngh php ca mnh trong nm. Bo m cc n ngh php sau khi c k duyt phi gi v b phn nhn s Tng hp cng vi thi gian gi cc bng chm cng. B phn nhn s c trch nhim tng hp. Cp nht v theo di vic ngh php nm ca tng nhn vin. Vic ngh php thng nin c xem xt v ph duyt bi Ngi ph trch trc tip Tp. HCNS S ngy ngh php thng nin Theo qui nh ca Lut lao ng (iu 74; 75) v qui nh ca Cng ty Th tc xin ngh php thng nin Nhn vin in vo mu n xin ngh php v trnh ln cp trn c thm quyn ph duyt. n xin ngh php phi c trnh trc nht l 2 tun trc khi ngh nu ngh t 7 ngy tr ln v trc t nht l 3 ngy nu ngh di 7 ngy. Nhng ngi c thm quyn phi thng bo cho nhn vin bit l n ngh php c c chp thun hay khng. Trng hp khng chp thun th phi c gii thch r l do. Nhn vin ch c ngh php khi c thng bo l n ngh php ca mnh c chp thun. Trng hp phi ngh php t xut v l do c nhn, nhn vin phi thng bo kp thi cho ngi ph trch trc tip trong vng 04 ting u tin ca ca ngy ngh u tin. Ngay khi i lm tr li, nhn vin phi in vo mu n xin ngh php v ly ch k ph duyt ca cp c thm quyn. Mi trng hp ngh khng c l do m au m khng c n xin ngh php c ph duyt s c coi l ngh khng c l do v s khng c tr lng cho nhng ngy ngh .

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Ti liu lin quan Ph duyt ca GH :

Ngh l/ ngh m trong thi gian ngh php thng nin: Ngy ngh l nu trng vo thi gian ngh php thng nin s c tnh cng vo thi gian ngh php thng nin. Trong thi gian ngh php thng nin, nu nhn vin phi ngh m, thi gian ny c th c cng thm vo thi gian ngh php thng nin vi cc iu kin sau Thng bo bng bt c phng tin no cho b phn nhn s Tng hp v trng phng v vic ngh m nu trn. Trnh cc chng nhn y t sau khi tr li lm vic v c Tp. HCNS chp thun. Thanh ton bng tin cho php thng nin Thanh ton bng tin cho s ngy ngh php thng nin ch c p dng khi: - n cui nm tnh php, nhn vin vn khng th ngh ht s ngy ngh php thng nin c c trong nm do yu cu ca cng vic. Trong trng hp ny, vc thanh ton php thng nin phi c Tp. HCNS v trng phng xc nhn. - Khi nhn vin chm dt hp ng lao ng ti Cng ty v bt c l do gi v cha ngh ht s php thng nin c c tnh n thi im chm dt lao ng. n xin ngh php ngy : 15/05/2012

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NGH M

M s : C43 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 01 Mc ch / nguyn tc Cng ty thc hin chnh sch ngh m theo qui nh ca Lut lao ng sao cho vn m bo c hot ng kinh doanh bnh thng. Mi trng hp au m u phi c chng minh. Tng s ngy ngh m/ nm l cn c xem xt hng nm v vic nhn vin c sc khe tip tc cng tc hay khng. Phm vi p dng Mi v tr cng vic Qui nh trch nhim Trng BP c quyn chp thun cho ngh m n 3 ngy. v thm quyn Mi trng hp ngh m t 3 ngy tr ln phi c thng bo cho Ban Gim c. Trong mi trng hp, Trng BP phi thng bo v vic ngh m ca nhn vin do mnh ph trch. Tp. HCNS phi c thng bo v mi trng hp ngh m theo ng th tc qui nh di y Ni dung v th tc Lng trong nhng ngy ngh m Tuz tng trng hp v hon cnh c th, nhn vin c th la chn mt trong nhng cch thc sau Trng hp Ch ngh Lng Khng ly giy chng nhn Tr php nm 100% lng ca c s BHYT Ly chng nhn ca c s Ngh m 75% lng (mc BHYT ng BHYT) Khng c giy chng nhn Ngh khng Khng c ca c s BHYT + ngh lng ht php nm Th tc xin ngh m: Trong trng hp phi i khm bnh hoc ngh theo li khuyn ca Bc s, nhn vin phi trnh n xin ngh theo mu qui nh v c chp thun t nht 01 ngy trc khi ngh Trong trng hp phi ngh m t xut, khng th bo trc, nhn vin ngh m bng mi phng tin phi thng bo v s vng mt ca mnh cho cp trn trc tip trong vng 04 ting ng h u tin ca ngy ngh u tin. Ngay sau khi quay li lm vic, nhn vin phi hon tt mi th tc theo qui nh. Ngh con m Nhn vin l b hoc m trc tip nui con s c ngh chm sc con m n 20 ngy trong 01 nm cho con di 3 tui v 15 ngy i vi con t 3 tui n 7 tui theo qui nh ca lut lao ng. Tin lng trong nhng ngy ngh chm sc con tng t nh vi trng hp ngh m ca bn thn nhn vin (xem mc 1). n xin ngh php ngy : 15/05/2012
26

Ti liu lin quan Ph duyt ca GH :

Qui ch lm vic ti cng ty - Hanoi Computer & Communication Jsc

NGH THAI SN

M s : C44 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 01 Mc ch / nguyn tc Cng ty thc hin chnh sch ngh thai sn theo qui nh ca Lut lao ng sao cho vn m bo c hot ng kinh doanh bnh thng v bo v sc kho, quyn li cho lao ng n. Phm vi p dng Ton th CB-NV n trong cng ty. Qui nh trch nhim Tp. HCNS c trch nhim m bo mi nhn vin n hiu r v cc v thm quyn quyn li v cc ngy ngh php thai sn m h c th c. Chnh sch chi tit Th tc n xin ngh thai sn phi c trnh cho Trng BP nhn t nht l 03 thng trc ngy d nh ngh. Sau khi c chp thun s c chuyn cho b phn Nhn s v thng bo cho Ban gim c. Trng BP c nhu cu cn ngi thay th trong thi gian ny s lin h vi b phn Nhn s theo th tc tuyn dng. B phn Nhn s tnh cc ngy ngh php m nhn vin c php c, ng thi thng bo cho nhn vin v trng BP Nhn vin c th bt u ngh thai sn trc ngy d kin sinh n 8 tun. Khi sinh con, nhn vin thng bo cho b phn nhn s bit ngy sinh ca con mnh khng qu 7 ngy sinh bng cc phng tin c th c. Ch lng trong thi gian ngh thai sn. Theo ng quy nh ca lut hin hnh (iu 117; 114) B tr cng vic trong thi gian thai nghn Trong trng hp v l do sc khe lin quan n vic thai nghn, nhn vin khng c kh nng lm c cng vic hin ti, phi thng bo cho Tp. HCNS . Trong trng hp ny, cng ty c trch nhim to iu kin cho nhn vin tip tc lm vic bng cch chuyn b phn cng tc, mi trng lm vic, gim gi lm vic m khng c s phn bit i x no. Thay th nhn vin tm thi Nhn vin thay th c tuyn t ni b s tr li v tr cng tc c ca mnh khi nhn vin ngh php thai sn tr li lm vic. Nu v tr c khng cn hin hu, nhn vin thay th phi c sp xp cng vic khc ph hp. Nhn vin thay th tm thi tuyn t bn ngoi phi c thng bo hnh thc lao ng ch l tm thi v bo trc bng vn bn v vic chm dt hp ng lao ng theo ng qui nh ca lut php, khi nhn vin ngh thai sn tr li lm vic. Tr li lm vic Tp. HCNS s gi th yu cu nhn vin xc nh ngy tr li lm vic khng qu 4 tun sau ngy sinh n v nhn vin phi phc p bng vn bn trong vng 14 ngy sau khi nhn c yu cu. Ph duyt ca GH : ngy : 15/05/2012

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LM VIC TRONG IU M s : C6 KIN C BIT S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 01 Mc ch / nguyn tc Chnh sch ny nhm ng vin ngi lao ng trong trng hp phi lm vic trong nhng iu kin c hon cnh c bit do yu cu ca cng vic. Trong mi trng hp, lm vic trong iu kin c bit ch c thc hin khi c s iu ng ca cp qun l trc tip. Phm vi p dng Ton th CBCNV trong cng ty, ngoi tr cp lnh o (cng vic Hng A) nh ngha iu kin lm vic c bit: L nhng iu kin lm vic thuc mt trong nhng trng hp sau : - Lm vic vo ngy ch nht/ ngy l - Lm vic vo ban m - Thi gi lm vic ban m l thi gi lm vic tnh t sau 22 gi tr i Qui nh trch nhim Cc trng BP chu trch nhim v thm quyn iu ng nhn vin lm vic vo cc ngy ch nht/ ngy l khi c yu cu ca cng vic, ng thi b tr ngh b cho nhn vin vo mt ngy khc trong tun. Phng k ton c trch nhim Thanh ton tin lng v bi dng cho nhn vin theo quy nh di y. Ni dung Lm vic vo ngy ch nht/ ngy l Mi trng hp lm vic vo ngy ch nht/ ngy l u phi c b tr ngh b vo mt ngy khc trong tun m bo rng thi gian lm vic ca nhn vin c lin quan l 44 gi/ tun Mi trng hp lm vic vo ngy ch nht/ ngy l phi c Trng BP xc nhn v ph duyt. ng vin nhn vin c iu ng lm vic vo ngy ch nht/ ngy l. Cng ty s tr tin lng cho nhng ngy lm vic ny nh sau : - Ch nht: lng ngy * h s 2 - Ngy l (quc l): lng ngy * h s 3 Ngoi ra, cng ty s tr tin n tra cho nhn vin i lm ngy l/ ch nht l 30.000 ng/ ngi Lm vic vo ban m Nhn vin c b tr lm vic vo ban m th c tr thm 30% tin lng cho s gi lm vic. Ti liu lin quan n/a Ph duyt ca GH : ngy : 15/05/2012

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O TO V PHT TRIN

M s : D1 S ban hnh : 01 Ngy hiu lc : 15/05/2012 Tng s trang : 02 Phm vi p dng Mi nhn vin c hp ng lao ng chnh thc vi cng ty Quy nh trch nhim v Tp. HCNS c trch nhim xy dng k hoch o to, cn c vo: thm quyn - Ch trng, phng hng hot ng ca cng ty - Nhu cu o to - Nguyn vng o to ca c nhn, b phn. - Trin khai k hoch o to c ph duyt. - K hoch, chng trnh o to phi c GH ph duyt. Quy trnh/ th tc Nguyn tc o to - Phi phc v cho vic nng cao trnh chuyn mn, nghip v, tay ngh c lin quan n cng vic/ v tr ang m nhn. - Phi ph hp vi k hoch v nh hng pht trin ca cng ty - Khng nh hng n hot ng kinh doanh ca cng ty nhng vn m bo hiu qu o to cao. Xc nh nhu cu o to C s xc nh nhu cu o to. - Tiu chun nng lc ca tng v tr - Bin bn nh gi KQCV c nhn ca tng nhn vin - o to nhng ngi mi c tuyn dng - o to cho nhng ngi chuyn i v tr cng tc Phng php xc nh C nhn no c nhu cu o to s in vo phiu v np cho b phn nhn s. Trn c s bn m t cng vic v tiu chun nh gi nng lc ca tng v tr, trng phng/ b phn s so snh yu cu cn c v kin thc, k nng cng vic v nng lc, trnh chuyn mn thc t ca mi ngi xc nh nhu cu o to. Khi c giy mi ca cc t chc o to bn ngoi, Tp. HCNS s xem xt cn c trn k hoch o to c ph duyt v trnh Gim c. Hnh thc o to o to ti ch, p dng cho: - Ngi mi c tuyn dng: ni dung o to bao gm ph bin ni quy, chnh sch ca cng ty v cc hng dn v chuyn mn nghip v. - Ngi chuyn i v tr cng tc : ni dung o to bao gm vic hng dn nghip v v nhng quy nh v tr cng tc mi. Trong qu trnh lm vic, nhiu ngi kinh nghim hn s truyn t, trao i kinh nghim vi bn ng nghip t kinh nghim hn. Cng vic ny c tin hnh thng xuyn mi v tr cng tc.

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o to ni b: Cng ty m lp, mi ging vin bn ngoi, Tp. HCNS c trch nhim lin h vi c nhn/ t chc c kh nng o to ph hp, m phn v ni dung chng trnh o to v t chc kho hc. Cng ty m lp: l cn b ca cng ty, c trch nhim son tho gio trnh, xy dng cng v chun b nhng phng tin phc v cho kha hc. o to bn ngoi: Xut pht t nhu cu o to, Tp. HCNS ch ng lin h vi cc t chc chuyn ngnh gi nhn vin i o to. Khi c giy mi ca t chc bn ngoi m ni dung o to ph hp vi nhu cu v k hoch o to ca cng ty, cng ty s c ngi i o to da trn xut ca b phn nhn s c s ph duyt ca Gim c. Nhng ngi c c i o to phi np bn photo chng ch ca kho o to cho qun l nhn s. nh gi hiu qu o to Bi thu hoch Phn tch nh gi hiu qu o to nm mt ln ti cc kz nh gi KQCV c nhn. Qua phiu nh gi qu trnh o to. H s o to bao gm : H s o to c nhn H s kha hc bao gm: chng trnh kho hc, danh sch hc vin, kt qu kim tra c lu ti b phn nhn s. K hoch v CTT ni b Phiu nh gi hiu qu o to Bi thu hoch ngy : 15/05/2012

Ti liu lin quan

Ph duyt ca GH :

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THI VIC

Mc ch v nguyn tc

Phm vi p dng Qui trnh/ th tc

M s : E-1 S ban hnh : 01 Ngy hiu lc: 15/05/2012 Tng s trang: 01 Chnh sch ny c xy dng nhm m bo tnh cng bng, chnh xc v ph hp php lut trong mi trng hp thi vic, ng thi m bo tin trnh sn xut kinh doanh ca cng ty vn c duy tr bnh thng. Mi nhn vin c hp ng lao ng chnh thc vi cng ty. Thi hn bo trc Theo qui nh ca Lut lao ng (iu 37.2; 37.3; 38; 41.4) Thanh ton lng/ ph cp Tin lng thng cui cng ca nhn vin cng tt c cc khon tin ngh php, tr cp thi vic v cc khon phi tr s c thanh ton cho nhn vin ngay trc hn ri khi cng ty, d rng ngy trng vi ngay thanh ton lng theo thng l ca cng ty hay khng. K ton trng c trch nhim m bo rng ton b ti sn, cc khon n, tm ng lng (nu c) u c thu hi trc khi thanh ton nhng khon trn. Phng vn khi thi vic: Khi nhn vin xin thi vic t cng ty, Tp. HCNS chu trch nhim t chc phng vn thi vic trong s bo mt tuyt i. Cc nhn vin thuc b phn nhn s nu thi vic s c phng vn bi GH. Ni dung phng vn s l thng tin phn hi quan trng v t tng v nhn thc ca nhn vin v cng vic, Cng ty v v cc quyn li cng nh iu kin lm vic thc t. Cc d liu v cuc phng vn thi vic phi c lu trong h s nhn vin ti b phn nhn s. Kt qu ca cuc phng vn ny, tr khi c ng trc, ch c cng b sau khi nhn vin ngh vic. Cc giy t c lin quan: - n xin thi vic: y l th tc bt buc i vi mi trng hp thi vic t pha nhn vin. Trong n xin thi vic phi nu r ngy ngh chnh thc thi vic. - Tp. HCNS s lm quyt nh thi vic v vit th gii thiu to iu kin cho nhn vin thi vic tm vic lm mi (nu c yu cu). - S bo him x hi (nu c) s c tr li cho nhn vin thi vic trong vng hai tun k t ngy chnh thc thi vic. B phn k ton c trch nhim hon tt cc th tc vi c quan bo him x hi m bo thi gian nu trn. ngy : 15/05/2012

Ph duyt ca GH :

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THUYN CHUYN CNG M s : E-2 VIC S ban hnh : 01 Ngy hiu lc: 15/05/2012 Tng s trang: 01 Mc ch v nguyn tc Chnh sch ny c xy dng b tr, ti cu trc c cu t chc ca cng ty ph hp vi tnh hnh thc t v yu cu cng vic cng nh nng lc ca nhn vin cho tng v tr. Phm vi p dng Mi nhn vin c hp ng lao ng chnh thc vi cng ty. Qui trnh/ th tc Thuyn chuyn cng vic Theo yu cu cng vic, Cng ty c quyn thuyn chuyn nhn vin sang lm vic mt b phn khc trong Cng ty. Mc lng v cc quyn li khc c gi nguyn (Theo iu 34 B lut lao ng). Nu thuyn chuyn nhn vin c trnh chuyn mn, k thut cao (lao ng chuyn mn, k thut lm vic chc danh ny trn 01 nm ti Cng ty) hoc nhn vin ang gi chc v Qun l tr ln sang lm cng vic khc tri ngh th Cng ty s tha thun v c s ng ca nhn vin ny. Vic thuyn chuyn c thng bo bng vn bn cho nhn vin bit trc 01 (mt) tun. Cng ty c quyn thuyn chuyn nhn vin do khng m ng c cng vic. Hoc nhn vin vi phm k lut b thuyn chuyn n v tr thp hn trong su thng. Cng ty c chnh sch tuyn dng ni b i vi cc v tr trng trong cng ty. Bn c quyn d tuyn nu c kh nng v c s ng ca Trng phng. Khi trng tuyn bn s c hng mc lng theo chc danh mi. Ph duyt ca GH : ngy : 15/05/2012

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CHM DT HP NG M s : E-3 LAO NG S ban hnh : 01 Ngy hiu lc: 15/05/2012 Tng s trang: 01 Mc ch v nguyn tc Chnh sch ny c xy dng nhm m bo tnh cng bng, chnh xc v ph hp php lut trong mi trng hp chm dt hp ng lao ng, ng thi m bo tin trnh sn xut kinh doanh ca cng ty vn c duy tr bnh thng. Phm vi p dng Mi nhn vin c hp ng lao ng chnh thc vi cng ty. Qui trnh/ th tc 1. Cng ty Cng ty c quyn n phng chm dt hp ng lao ng trong cc trng hp sau: B x l k lut di hnh thc sa thi. Thng xuyn khng hon thnh cng vic c giao. Khng th tip tc lm vic do m au iu tr su (06) thng (i vi hp ng c thi hn) hoc 12 thng (i vi hp ng khng thi hn) m khng c kh nng hi phc. Trong cc trng hp chm dt hp ng ny, nhn vin s nhn vn bn bo trc: - 30 ngy i vi Hp ng lao ng c thi hn t 01 nm n 03 nm. - 03 ngy i vi Hp ng lao ng t 03 thng n di 01 nm 2. Nhn vin Nhn vin c quyn n phng chm dt hp ng lao ng v phi bo trc t nht 30 ngy bng vn bn i vi hp ng c thi hn trn 01 nm v 03 ngy i vi hp ng di 01 nm. Th tc chm dt hp ng Trong vng 7 ngy k t ngy chm dt Hp ng lao ng hoc n ngh vic c hiu lc, Cng ty v Nhn vin c trch nhim thanh ton mi khon lin quan n tin bc v ti sn ca mi bn nh sau: - Bn s nhn h s c nhn gm l lch, bng cp, chng ch (bn gc) v lng cho nhng ngy lm vic cn li v tin thanh ton cho nhng ngy php nm cha ngh cng nh tr cp thi vic nu lm vic cho Cng ty t 01 nm tr ln. - i vi Hp ng lao ng t 03 thng n di 01 nm, bn phi tr li tt c ti sn ca Cng ty nh ti liu, giy t, cc khon tm ng, trang thit b lm vic (nu c) trc khi ngh. - Nu bn lm vic lin tc cho cng ty hn mt nm ( k c thi gian th vic), bn s nhn tr cp thi vic, tng ng na thng lng c bn cho mt nm lm ti cng ty. - Thi gian lm vic tnh tr cp thi vic cho nhng thng l l t 01 thng n 07 thng c tnh l 06 thng lm vic, t 07 thng n 12 thng c tnh l mt nm lm vic. - Nhn vin s khng c nhn tr cp thi vic trong cc trng hp sau: * Thi gian lm vic cho cng ty di mt nm
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* T xin thi vic * B k lut sa thi Ph duyt ca GH : ngy : 15/05/2012

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LNG V CC QUYN LI

M s : F1 S ban hnh : 01 Ngy hiu lc: 15/05/2012 Tng s trang: 01 Mc ch v nguyn Chnh sch ny c xy dng nhm h thng lng m bo tnh cng bng, tc chnh xc cho tng v tr cng vic, khuyn khch ng vin nhn vin. Phm vi p dng Mi nhn vin c hp ng lao ng chnh thc vi cng ty. Qui trnh/ th tc LNG 1. Lng c bn Mc lng c bn ca bn s c ghi bng tin ng Vit Nam trong Hp ng lao ng. Lng thng s c tnh t ngy 29 ca thng trc n ht ngy 28 ca thng sau. Ngy cng lm vic c xc nh qua my chm cng. Mc lng Mc lng ca bn s da ch yu vo cc yu t bao gm ln v tr cng vic, kin thc v k nng cng vic i hi, mc cnh tranh trn th trng lao ng v mc hon thnh cng vic ca bn. Cng ty c qui trnh chun xc nh ln ca v tr cng vic. Da vo v tr cng vic, thang lng s c xy dng ph hp. Ngy tr lng Tin lng s c thanh ton mi thng vo ngy 05 hng thng bng tin ng Vit Nam bng tin mt hoc chuyn khon vo ti khon c nhn ti ngn hng. Nu ngy tr lng trng vo ngy l hoc cui tun th ngy pht lng s tr vo ngy trc hoc sau t 1-2 ngy. 2. Qu cng on cng ty v pht hnh chnh Qu cng on nng cao i sng v xy dng tinh thn lm vic on kt, gn b cho tt c Nhn vin, T chc Cng on Cng ty ra i cng ng hnh vi bn. Qu cng on Cng ty c phc v cho vic thm hi m au, thai sn, phng ving, ci xin, t chc l lt... (ngoi nhng tiu chun theo ch ca cng ty). Hng thng bn ng 2% tng lng vo qu Cng on tham gia T chc Cng on Cng ty. Pht hnh chnh m bo tnh k lut, hiu qu cng vic v to s cng bng cho tt c Nhn vin trong cng ty, mi thnh vin khi vi phm mt s ni qui c bn ca cng ty s b pht hnh chnh nh sau: - Vo mun (check in) hoc ra sm (check out) trong mi phin (ca) lm vic m khng c l{ do chnh ng: T 16 30 pht : tr 20% lng ca lam vic T 31 60 pht : tr 40% lng ca lam vic T 61 120 pht : tr 60% lng ca lam vic Trn 120 pht: b xem la t b vic 01 ca (1/2 ngay lam vic) va khng c tnh lng ca lam vic o. Khng np bn k hoch lm vic, bo co kt qu cng vic theo tun, theo thng hoc khng tun th ng theo bn m t cng
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vic (hoc qui trnh nghip v chuyn mn) qui nh ti tng b phn: pht 50.000 ng/ ln vi phm Khng tham gia cc cuc hp trong ni b cng ty, cc cuc hp vi khch hng, vi i tc m khng c l{ do chnh ng: pht 100.000 ng/ ln vi phm Cc vi phm khc, ty theo tnh cht, mc s b x pht hnh chnh theo quyt nh ca Ban gim c cng ty hoc Hi ng k lut.

Lu {: Pht hnh chnh l mt ni dung quan trng trong vic m bo tnh k lut v xy dng tc phong lm vic chuyn nghip ca tng nhn vin trong cng ty. Mc ch ca cng vic ny nhm iu chnh v hon thin cc hnh vi ca nhn vin hn l x pht. Tt c cc khon pht hnh chnh s c np vo Qu Cng on phc v cho cc hot ng ca Cn b cng nhn vin.

3.

iu chnh v tng lng Lng s c xt li hng nm vo thng Mi Hai. Vic cng b chnh thc v thay i lng c thc hin trong qu 1 ca mi nm v mi thay i c hiu lc k t ngy 1 thng Mt ca nm. Cc yu t s c xem xt gm c: trt gi sinh hot thnh qu kinh doanh chung nhng bin ng lng ca th trng lao ng thnh tch c nhn hoc cc trng hp thuyn chuyn, bt thay i v cp bc v tr cng vic ln ca v tr cng vic Thng kt qu cng vic v cui nm Cng ty s xem xt thng kt qu cng vic vo cui mi qu v thng vo cui nm theo chnh sch khen thng v k lut ca cng ty. Chia s li nhun: Vo cui mi nm, Qu phc li nhn vin c xc nh cn c trn li nhun rng sau thu v bng 10% ca tng li nhun sau thu. Cng ty s trch 80% ca qu phc li nhn vin thng cho nhn vin theo mc ng gp trc tip vo kt qu kinh doanh ca tng nhn vin. T l thng c th s c tho thun v quy nh trong qu trnh thc hin. 20% cn li ca qu phc li nhn vin s c s dng vo cc hot ng cho li ch ca nhn vin v c tho thun vi nhn vin trc khi s dng.

4.

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CC QUYN LI Php nm Cng ty qui nh s ngy php ngh trong nm c hng nguyn lng nu lm vic 12 thng (khng bao gm ngy ngh tun, ngy l) nh sau: Nhn vin cp D, C l 12 ngy/nm. Nhn vin cp B l 15 ngy/nm Nhn vin cp A l 18 ngy /nm S ngy php c tnh t khi bt u vo th vic. Bn s c thm mt ngy php nm sau mi hai nm lm vic. Bn in vo Phiu ng k theo mu khi c nhu cu gi trc kz ngh php 1 tun. Phiu ng k ngh php phi c ch k ng ca Trng phng. Nhn vin lm vic cha nm th ngy ngh php c tnh tng ng vi s thng lm vic. V l do ngh m di qu ba 03 thng hoc b tai nn lao ng, bnh ngh nghip qu su 06 thng trong mt nm th thi gian ngh ny s khng c coi l thi gian lm vic hng php nm.

2. Ngh l Nhn vin c ngh 9 ngy l hng nm c hng nguyn lng: Tt dng lch : 1 ngy Tt m lch : 4 ngy Ngy gi T (10/3 m lch) : 1 ngy Ngy chin thng 30/4 : 1 ngy Ngy quc t lao ng 1/5 : 1 ngy Ngy quc khnh 2/9 : 1 ngy Nu ngy ngh l trng vo ngy ngh hng tun th nhn vin c ngh b vo ngy k tip.

3. Bo him Tt c nhn vin chnh thc ca Cng ty c thi gian lm vic trn 12 thng c hng cc ch bo him nh sau: - Bo him x hi y l loi hnh bo him cng ng gp, nn hng thng bn phi ng 6% lng c bn ca mnh v Cng ty ng 16% trn lng c bn ca bn vo qu BHXH. Khon tin ny c s dng theo ng qui nh hin hnh. Bn c hng cc tr cp t BHXH cho cc trng hp: au m Tai nn lao ng v bnh ngh nghip Thai sn Cht bit thm chi tit v cc ch trn, xin lin h vi Phng Hnh chnh Nhn s cng ty. - Bo him y t
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Cng ty tham gia Bo him Y t vi mc ng gp tng ng 3% tng qu lng c bn dng cho vic cha bnh cho nhn vin. Bn cng s tham gia vi mc ng 1,5% lng c bn theo yu cu nh Lut nh. Bo him tht nghip y l loi hnh bo him cng ng gp, nn hng thng bn phi ng 1% lng c bn ca mnh v Cng ty ng 1% trn lng c bn ca bn vo qu bo him tht nghip. Khon tin ny c s dng theo ng qui nh hin hnh.

4. Cng tc ph Cng ty s thanh ton cng tc ph cho nhn vin khi i cng tc cc Tnh, Thnh trong phm vi nc Vit Nam v nc ngoi. Cng tc ph ny bao gm chi ph n, git gi, , tip khch trn c s ho n hp l. Cng tc ph s c quy nh chi tit trong quy nh i cng tc ca Cng ty. C th nh sau: Ph cp i cng tc: 100.000 ngy. Trong nc: - Chi ph n : khng vt qu 400.000ng/ngy (khch sn 2 **) (phi c chng t) - Chi ph i li v tip khch: : khng vt qu 600.000 ng/chuyn (phi c chng t) - V my bay, tu xe: cng ty thanh ton (phi c chng t) Ngoi nc: - Chi ph n : khng vt qu 60 USD/ngy (khch sn 2 **) (phi c chng t) - Chi ph i li: 20USD/ngy - V my bay, tu xe: cng ty thanh ton (phi c chng t) Ph duyt ca GH : ngy : 15/05/2012

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CH PHC LI i tng c hng Bo him Bo him x hi Mc phc li

Bo him y t

Ton th CBCNV c HL v c thi gian lm vic ti cng ty trn 22% lng c bn 12 thng, ngoi tr cc trng hp : Nhn vin ngi nc ngoi Nhn vin c s hu trc khi lm vic ti cng ty Nhn vin ang ng BHXH ti mt t chc khc Ton th CBCNV c HL v c thi gian lm vic ti cng ty trn 4.5% lng c bn 12 thng Ton th CBCNV c HL Ton th CBCNV Qu hoc tin vi gi tr khng qu 500.000 ng Trng hp cht do tai nn L/ bnh ngh nghip ; theo iu 146 lut L 500.000 ng

Tham quan / ngh mt Ci

Tang l

Nhn vin; Con hoc t thn ph mu

Qu nhn dp cc ngy l Tt dng lch Tt m lch (mng tui) Ngy gi T Quc t ph n Ngy 30/4 v 1/5 Trung thu Ngy quc khnh 2/9 Ngy ph n Vit Nam Sinh nht Thm hi m au H tr thai sn

Nhn vin c HL chnh thc vi cng ty Ton th nhn vin Ton th nhn vin Ton th nhn vin n Nhn vin c HL chnh thc vi cng ty Nhn vin k HL c con di 18 tui Nhn vin c HL chnh thc vi cng ty Ton th nhn vin n Ton th CBCNV c HL Ton th CBCNV c HL Ton th CBCNV c HL
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CHNG V KHIU NI Cng ty hoan nghnh v trn trng n nhn nhng kin ng gp hoc khiu ni ca bn v mi mt hot ng ca Cng ty ci tin cch lm vic v nng cao hiu qu cng vic. Ch trng ca Cng ty l gii quyt nhng khiu ni ca Nhn vin lin quan n cng vic ca h mt cch nhanh chng v cng bng. Nu khiu ni lin quan n cng vic ca bn thn th bn nn trnh by vn vi cp trn trc tip v c gng t c kt qu hp l v chp nhn c. Nu cp trn trc tip gii quyt cha tha ng hoc khi bn mun ng gp kin v nhng vn mang tnh cht ton cng ty th c th bt trc tip vi Ban Gim c.

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CHNG VI HIU LC V SA I

B qui ch lm vic c bin son da trn iu l Cng ty, Lut Lao ng v Cc b lut khc theo qui nh ca Nh nc. Cng ty c quyn tin hnh vic b sung, sa i B qui ch lm vic ny cho ph hp vi thc t ca Cng ty v ph hp vi cc qui nh php lut.

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