AUTO

R E L I A B I L I T Y

185

DETAILED AUTO RELIABILITY

he charts on the following pages give you a model's complete reliability picture for both its used versions (2005 through 2010) and the new one currently on sale. These detailed reliability Ratings are based on our 2010 Annual Car Reliability Survey, for which we received responses on 1.3 million vehicles. The Annual Car Reliability Survey is sent
to subscribers of CONSUMER REPORTS and

ConsumerReports.org. Respondents reported on any serious problems they had

with their vehicles in any of the trouble spots included in the following charts, during the previous 12 months. These were considered serious because of cost, failure, safety, or downtime. Because high-mileage vehicles tend to have more problems than low-mileage ones, problem rates are standardized to minimize differences related to mileage. The 2010 models were generally less than six months old at the time of the survey and had been driven an average of about 3,000 miles. Models with insufficient data are noted with a column of asterisks (").

How to use the charts

MAJOR REDESIGNS A model year In boid identifies the year the model was introduced or underwent a major redesign. TROUBLE SPOTS To assess a used car in more detail, look at the individual Ratings for each of the 17 trouble spots. They will pinpoint a model's strengths and weaknesses. Ratings are based on the percentage of survey respondents who reported problems for that trouble spot, compared with the average of all vehicles for that year. Models that score a are not necessarily unreliable, but they have a higher problem rate than the Average Probiem Rates

noiau
SPOTS EKfliKltaJor EntlMWnot tngliw Coollni Tnas.llal> TnM.
WMT

00 01 02 03 04 O 0 07 08 09 S 3 3 3 2 1 1 1 < <1 <1 1 8 6 5 4 3 2 1 1 1 < 1 6 5 4

4 3 2 1

1 <1 <1

3 3 2 2 1 1 1 1 4 <1 3 3 3 2 2 2 2 1 1 1 5 5 5 5 4 3 2 2 1 <1 10 1 9 7 5 4 3 3 2 1 2 7 7 6 5 4 4 3 2 1 I
9

DiheSyiMi Fuel syitem ElMrkll Otaau spurn SUIPMSI Bnkn niiaiiit Paint/Trim My IntifrttT M) Harttm Mnrltul lidio Svinm USEOCM vfitnas lew o u

8 7 6 4 3 3 2 1 <1 9 8 8 7 6 5 4 2 1

8 8 7 6 5 4 3 2 1 <1
9

4 3 2 2 1 1 <l <1 <1 1 8 7 5 4 4 3 2 2 1 1 9 9 8 7 6 6 5 S 4 2 1 11 10 9 8 6 5 4 2 3 2

average model. Similarly, models that score a are not necessarily problemfree, but they had relatively few problems compared with other models. Because problem rates in some trouble spots are very low, we do not assign a or unless the model's problem rate exceeds 3 percent. If a problem rate is beiow 2 percent, it will be assigned 8 9; below 1 percent, it will be assigned a . USED CAR VERDICTS To check the overall reliability of a used car, look at the Used Car Verdict. This Rating shows whether the model had more or fewer problems overall than the average model of that year.

9 8 7 7 7 6 5 S 3 2 3 3 3 3 3 3 3 2 3 2

mncim

186

CONSUMER

REPORTS

BUYING

GUIDE

2012

The verdict is calculated from the total number of problems reported by subscribers in all trouble spots. Our calculations give extra weight to problems with major engine and transmission systems, the cooling system, and the drive system because they can be serious and expensive to repair. NEW CAR PREDICTIONS To determine the New Car Prediction, we averaged a model's Used Car Verdict for the most recent three years, provided the vehicle did not change significantly in that time and wasn't redesigned for 2010 or 2011. We have found that several model years' data are a better predictor than the single most recent model year. One or two years' data may be used if the model was redesigned in 2010 or 2009, or if there were insufficient data for more years. Sometimes we include a prediction for a model that is new or has been redesigned, provided its reliability history or the manufacturer's track record has been consistently above average. "NA" means there were insufficient data for a prediction. WHAT THE TROUBLE SPOTS INCLUDE Engine, major: Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine, minor. Oii leaks, accessory belts and pulleys, engine mounts, engine knock or ping. Engine, cooling: Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating. Transmission, major: Transmission rebuild or replacement, torque converter, premature clutch replacement. Transmission, minor: Gear selector or linkage, coolers and lines, rough shifting, slipping transmission, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, hydraulics (clutch master or slave cylinder). Drive system: Driveshaft or axle, CV joint, wheel bearing(s), differential, transfer case, 4WD/AWD components, driveline vibration, electrical failure. Fuel system: Check engine light, sensors (inciudes 02 or oxygen sensor), emission control devices (inciudes EGR), engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation. Eiectrlcai: Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure. Climate system: Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage.

electrical failure. Suspension: Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering, wheel balance, springs or torsion bars, bushings, electronic or air suspension. Brakes: Premature wear, pulsation or vibration, squeaking, master cylinder, calipers, antilock brake system (ABS), parking brake, brake failure. Exhaust: Muffler, pipes, catalytic converter, exhaust manifold, leaks. Paint/trim: Paint (fading, chalking, cracking, peeling), loose exterior trim or moldings, rust. Body Integrity: Squeaks or rattles, seals, and/or weather stripping, air or water leaks, loose interior trim and moldings, wind noise. Body hardware: Windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top, glass defect. Power equipment and accessories: Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior light, horn, gauges, 12V power plug, alarm or security system. Audio system: Audio systems, entertainment systems, navigation system, backup camera/ sensors, communication system.

AUTO TROUBLE SPOTS

RELIABILITY

187

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity BodY Hardware Power Eguip. Audio System

TROUBLE SPOTS

188

C O N S U M E R

R E P O R T S

B U Y I N G

G U I D E 2 0 1 2

TROUBLE SPOTS

BMW 32Si, 3 2 8 i (RWD) '05'06'07'08'09 '10

BMW 525i,

528i, 53Oi
(RWD) '05'06'07'OS'09'10

'05'06W08'09'10

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PalntArlm Body Integrity Body Hardware Power Equip. Audio System

ee oo
06

oiobb o

e oe o|

eoe

oo ob 00 oooa

* o * em * o oplala * o * * ee ee ob poa
000*

o
'

illp

o a|a*|a|a
o

aaoo |bb o o o o e

oaooo* o ^ o o*

oppppp
Average O

obppl*
Nw e Average o
Buick LaCrosse (V6. FWD) O5'06'07'08'0910 Buick Lucerne (V6) Cadillac CTS (V6, RWD)

Much worse than averaged

TROUBLE SPOTS

Buick Enclave (AWD) '05'OS'07'08'09'IO

Cadillac DTS

05'06'07'08'0910

'0S'06WDe'0910

05W07'08'09'l0

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body integrity Body Hardware Power Equip. Audio System

a Op

O o
I a

I O O

ee

O*

o o ooolal
I

aaaoob
o o ooo

o o

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a a * o bb* * o I*
o*

o

Average o

000 00

o 00 oe| a O ee o
00

oo o o* pll*
Average O

oo o oppppp
Average O

oo
Worse than average

opppb obpppb
Average o

ooo

AUTO TROUBLE SPOTS

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body integrity Body Hardware Power Egiiip. Audio System Cadillac SRX (AWD) Cadillac STS (V6)

RELIABILITY

189

Chevrolet Avalanche 1500 OS'06^07'08'09'10

Chevrolet Aveo

0S'06'O7'Oa'091O

o* o le a * a

O:

* * * OOP * * o * bto topi* ob

o totoi

ao aa* a a oa

toto
to o
!

OO* O a* o* o o

obbbb* *

aopb*
p
Average o

o oo otetopp* te bbbb* to* o tobbb* ooo^*

||pp*
Average O

{pp*
Much worse than average

Worse than average

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate Svstem Suspension Brakes Exhaust Paint/Trim Body integrity Body Hardware Power Eguip. Audio System

Chevrolet Cmaro (y8) 'OS'06'07'08'0910

Chevrolet Cobalt Sedan W06'07'08'09'10

Chevrolet Colorado (4WD) 'OS'06'07^08'09'10

Chevrolet Corvette O5'06'07'08'09^10

Chevrolet Equinox (y6) '05'06'07'08'09"10

a* * a *a* p ate* Opte * { * ototopp* * tobbb* * a o o* * * a I * o *

* o* ooaa* to** o*|*

I* *

O a{a{| a

o I o

I* *

ao o oo oo a

lppl
Discontinued

a*p* oa* *to o* a* to** o* *{*

Worse than average

* o* o* a* * |{{ oa* . o* o o*
Average o

oaa to ooa o ooo

Average O

ppppp

Better than avera(

190

C O N S U M E R

R E P O R T S

B U Y I N G

G U I D E 2 0 1 2 Chevrolet Maiibu (V6) '0S'06'D7'08'D9'10 Chevrolet Silverado 1500 (V8. 4WD) '05'06'07'08'09'lD

TROUBLE SPOTS
05'06'07'08'09'10
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System

Chevrolet Impala (V6) 05 06 07 08 09 10

Chevrolet Maiibu (4-cyl.) 05'06'07'08'09'10

bb
06
*
*

OO

felpp* e* tol * e l

b ob ele ooo oo oe

bo
g
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eeple

p|

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00 oo o
I

o e o fe

obb o* ooo* o* ooo

MP

o ooeo ole| ooppb o op|po O | oo o |bo OO I oo OO pfel ppppp oppppp

Average o Average O Chevrolet TrailBlazer (6-cyl.) 05'06'07'08'09'10 Average O Chevrolet Traverse (AWD) '05'06'07'08W10

kkb

p
OO

o0 0

o o

ooop| bl |o
Average o Chevrolet Uplander

'05'06'O7'08'09'10

'05'06'07'08'09'l0

telele ee

oo|e PPI oe oo| oee o eeoe o^oo OO oooooo

obbbo

e ole

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00 00
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00.

oeo oo oppppp; pp
Average o Average O
Discontinued

eo oe

Discontinued

AUTO

RELIABILITY

191

TROUBLE SPOTS
Engine, maioi Engine, minor Engine Cooling Trans. Ma|or Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System

Chrysler 300 (V6) '05'06'07'08'09 '10

Chrysler 300 (V8)

'05'06'07'08'09'10

Chrysjer PT Cruiser (non-turbo) 'OS'06'07'08'09'10

Chrysler Sebring Sedan '0S'06'D7'08'09'10

o* ooo * eo o o o * 90 e Ole* ee* oo e e * ee* oe oo o* ee o* oe* oo

ele
o

ooo
o|* 0|* o

ooo e* oo* oe* te oe* pe* k

Ob* |oe*

a*

e^oo* ee ooeo* e oo* pboto* ooeo* ppp*

New

o^* *

o*

oo*
Dodge Caliber 'OS'06'07'08'09'10

oob ooep* eoo oolep* o p^p*

Discontinued Discontinged Dodqe Challenger 'OS'06'07'08'09'10 * * * Dodge Charger '0S'06'07'0B'09't0 *

oo*
o*

TROUBLE SPOTS

Chrysler Town S. Country (extended) OS'06'07'08'0910

Dodge Dakota (4WD) 'O5'06'07'08'Q9'1O

e|e|e|* o
6*
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Much worse than average

oe o * o oeo9* Op)6p* eb6* I* oooe*

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Worse than average

192

CONSUMER

REPORTS

BUYING

GUIDE

2012 Dodge Nitro 'OS'06'07'08'09'10 Dodge Ram 150(3 (2WD) 'OS'06'07'08'09'10

TROUBLE SPOTS 'OS'06'07'08'09'10

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

Dodge Grand Caravan

Dodge Journey 'OS'06'07'08'09'10

'OS'06'07'08'09'10

eo* o^e*
o*

00 pooo e
OO

e*

* *

I e OO OO

ooo

o*

oppp
b 00 oe o ooo
00

o^o* o
* OO*
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o
I o

o*

||klo o o olebtopo o
New

b o o

o* I
Worse than average

P
Ford Edge (AWD) 'OS'06'07'08'09'10

eooo eeoeo opp|p|

Average O Ford Expedition (4WD) 'OS'06'07'08'09'10

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System

Dodge Ram 1500(4WD)

'OS'06'07'08'09'10

Ford Crown Victoria 'OS'06'07'08'0910

Ford Escape (V6, AWD) 'OS'06'07'08'09'10

oe o o 00

O O Op o o

OO too k bbbo
Ob o |b| OO

oto
OO o I

OO

ee oeoooo ooo o oe oeo

obbb

ooo o

OO
Average o

pp|p
Discontinued

Q topbp ooee 'oob bbbbb o p ob 00 plepl b o e I op ppppp

pp oooo o

ob bbb

ppb
New

Average O

Average o

AUTO TROUBLE SPOTS Ford Explorer (4WD) 'OS'06'07'08'09'10

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Eguip. Audio System

RELIABILITY

193

Ford F-150 (V8, 2WD) '05'06W08'09'10

Ford F-150 (V8,4WD) 05'06'07'08'0910

Ford Five Hundred, Taurus 05'06'07'08'0910 '05'06'07'08'O9'10

b
ola oaa o

oaaa oaoo boo ee

fea

oo| o oo| ooo^

I o|bop| Pl bl I ob| o ooo|a| o

I bl a o PI 0|

ooo O000

oa o

oaaa oaaoala ooooo ooooap oooo

New

ooao aaaoola

oo ooo a oo o o o oo o o oo ob|ep|ab oppppi obpppb

Average o Average o Better than average Ford Mustang (V6) 05'06'07'08'09'10 Ford Freestyle, Taurus X '05'06'07'OB'09'10 Ford Fusion (V6, FWD) '05'06'07'08'09'10

o o o

o
b
Average o

TROUBLE SPOTS

Ford Focus Sedan 05'06'07'08'09'10

Ford Mustang (V8) 'O5'06'07'08'09'10

a ee a oo

o p|p o

bbbbl

op oo obb^

oo

oa

Ob poo o
O a

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a oaoa opop|a oaoaa 00^ 00 || 000 o oo bb|lb op|opp

New
Discontinued

oaa

o I

o p a ooo bl oo I a o o o b

Much better than average

obp|a|a
Better than average a

Better than average

194

C O N S U M E R
Ford Ranger (4WD)

R E P O R T S

B U Y I N G

GUiDE
GMC Acadia (FWD)

2 0 1 2
GMC Canyon (2WD) 'OS'06'07'08'09'10 GMC Sierra 1500 (V8,2WD) , 'OS'06'07'08'0910

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Eiectricai Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System

Ford Taurus Sedan

0S'06'07'D8W10 *

'OS'O'OTOB

o* * * * o * a* a * ob o * e
{to o

OO

a a o
ote

O
I

* * *

o a
o a

o*

ap* a a a o oo opp{p* o|pppi

Averaqe O Better than average

oa o o o o opop| a o o atete ooaao aaaao oo

aaoo oobto * o

o PI* totote * b {a* toPtob* * o eee a a p{^p* O oo* ooo ooo^o* o O O O * {I

Worse than average Worse than average GMC yui<on XL 1500 Honda Accord (4-cyl.) 05'06'07^08'09 '10

p{ {ate o ooo

p{te|

oooo ooo oaa

obbbbb
Average O Honda Accord (V5) 05'06'07^08'09 '10

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Eiectricai Climate System Suspension Brakes Exhaust Paint/Trim Body integrity Body Hardware Power Equip. Audio System

GMC Terrain (4-cyi.)

OS'06^0708'09'10

ao o oo oo
te{

O9i>ee

o^oa o{a aoaa

eo a

pa ee

eeee p eee ooaoo abaopp teo o o^^^ eeee b o 00 o a

top||te
Worse than average Averaqeo

o{ate

opb
Average o

Average O

AUTO

RELIABILITY
Honda Civic Sedan

195

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

Honda Accord Crosstour

Honda Civic Hybrid 05'06'07'08'09'10

OS'06'07'08'09'10

'05'06'07'08'09'10

ol

^p tetebteb I

e eooe eeae eooe

o |||lb

pte
e

Better than average

ee o eee letee

eeee
Better than average

ebbl o

e|epb
Average O

TROUBLE SPOTS
05'06'0708W10 Engine, major Engine, minor Engine Cooiing Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System 0S'O6'07'O8W1O 05'06'07'08'09'10

0S'06'07W09'l0

05'06W08'09'10

e I oe

* *

oee

lei o

eo

ee e ee
Much better than average

eee ooe eele oo^oe ebb

o b

eoolete
eo

oooooo
O O oo

OO ||o

e|ee ee

bbe ee ee o
o
Better than average

Much better than average

Better than average

196

C O N S U M E R

R E P O R T S

B U Y I N G

GUIDE

2 0 1 2
Hyundai Eiantra Sedan 'OS'06'07'08'D910 Hyundai Genesis Sedan(V6) 'OS'O6'D7'08'O9't0

TROUBLE SPOTS
'OS'06'07'08'09'10 Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System

Hyundai Azera

'05'06'07'08'0910

ea b o
60*

* *

06 O*

* *

*e o* o* o* oee*
O
e
Discontinued

eo o 6|* 0^0* o
9060* 616

a oa e * poe* a e o a o * ooe
O oae*

e e a ea

e * 666* e* o * 660* o * 60* o * la

New Hyundai Sonaia (4-cyl.)

ee

9 o*

ooe eoeelete ooeeoe

Oa6666 O66OO6
Better than averagee

ao
60

000* aa*
Average O

oo
Better than averagee

o p p p * ob||e|eb
Hyundai Sonata (V6) 'OS'06'07'08'0910 Hyundai Tucson (4-cyl.) '05'06'07'08'0910 'OS'06'07'08'09'10

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Braiies Exhaust PaintArIm Body Integrity Body Hardware Power Equip. Audio System

Hyundai Santa Fe (V5) 'OS'06'07'08'09'10

'OS'06'07'08'0910

aoa oa ee po eo oleo eeo eooe

e e oo oa a
ee kbte o

ee eoala ee a a o apple eobb a 6 6ep|ep

ee o
e

a* a* oo aao:
6 6 'O 66 OO9'

e*

eeee * * oblate ee oo oe oaaaoa oeoeo eleee e** oo^oa eoeo aeoe e* oooaate ooeoo OOO666 6 0 6 *
oeeo

oo * * eo* ee^** oee*

o|e e ootop
996 OO 96

|b|

ooeeoa oeeo OOO* obp|e|eb op|a|ap|o 6 6 0 *

Better than average a Discontinued

op|b
Average O

Better than average

Average O

AUTO R E L I A B I L I T Y TROUBLE SPOTS

'OS'06'07'08'09'10 Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System 'OS'06'a7'08'0910 Infiniti G Sedan (AWD) '05'06'07'08'09'10 Infiniti G Sedan (RWD)

197

Infiniti M35 (RWD) 'OS'06'07'08'09'10 *

'OS'06'07'08'0910

O
O

Op
O

ee

bo b
toi o

b* * b*
*

o b

ee
oo

bp o o o o obtetetee oobb obbboo

o

obl* * * e*
o
*

bpp*
|o*

o ob
e
Better than average

o oeee e o
Better than average Jeep Grand Cherokee (6-cyi., y6) '05'06'07'08'09'10

I oo oo o o ob|||b
Better than average

o*
Better than average Jeep Liberty

Average O

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System

Jaguar S-Type, 'OS'06'07'08'0910

Jeep Compass

Jeep Grand Cherokee(y8) '05'06'07'08'09'10

'OS'06'07'OB'09'10

'OS'06'07'08'0910

la
OO* O*

* * * * *

o* o* * o*
* * * * * *

ab o ee o eb oep o ppob* {e
bl o OO
ee
00

oe e o pb eoe e oO O o ob
e

o
o

o*
*

o*

p o* o ooo * o

o ooe ole

o*
Much worse than average

o* o*
o*
Average

0 0b e * optepp* oopp oboo oooook ooooto

ooo* ooo^o oo* a o bppp* bpppto ppppto

New
New Worse than average

198

C O N S U M E R

R E P O R T S

B U Y I N G

G U I D E 2 0 1 2

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Eiectrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

Jeep Patriot
05'06'07'08'09

I I JeepWrangier 11 Jeep Wrangler II (2-door) I I (4-door)

TROUBLE SPOTS
OS'06'07'08'0910 Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electricai Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System 'OS'06'07'08'09 'tO

AUTO TROUBLE SPOTS 0506 07'08'09'10 'OS'06'07'08'09 10 * * * *

RELIABILITY

199

Lexus iS 250 Sedan (RWD) 'OS'06'07'08'09^ 'OS'06'07'08'09

lab a a a lato^tote I

O
O

ee O ee a o oo

* * * * * *

oaaa a op a *

{ a| ao

a bao o pa
o{ te
|||
Much better than average Lincoin MKS

iee* Pteo* oa ) a o * ee a *
Nw e

oo

* O * o a{atep|* aooaa* bbb* I a * tolteoo

atepbb*
Better than average

bb

Average O

TROUBLE SPOTS 'OS'06^07'08'09'10

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuei System Eiectricai Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Eguip. Audio System

'OSW07'O8'091O

OS'06'07'08^09'10

bl

eee a* aao eee eoee pa ooo ao a

Better than average

aaao

{PI

oooa oboap boa opo

I bte o a

abb
Better than average

totob b
Average O

p
Much worse than averaged

200

C O N S U M E R

R E P O R T S

B U Y I N G

G U I D E

2 0 1 2

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooiing Trans. Major Trans. Minor Drive System Fuei System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System

Lincoln MKX (AWD) 'OS'06'07'08'09'10 '051)6'07'08'09 "10

Lincoln Navigator '05'06'07'08'0910

Lincoln Town Car

Mazda B-Series (2WD) 05'06'07'08'D9'10

OS'06'07'08'09'10 * *

e ee e

o o
ool

o o
a
O O

b |b oleee*

I II ptole* e*

o o oie le* o

* *

* * *

00

oe ppp
New

* o o o eep eo ooeote
O

o oeo o op|e|p oppp*

Better than Better than average Mazda MX-5 Miata 'OS'06'07'08'09'10 '05'06'07'08'09'10

* OO * o o* o O o* o O O o* e o te te e ooop* oeoo* epppp*

Averageo Mazda Tribute (V6, FWD) '05'06'07'08'09'IO
Discontinued

o o tete o* o*

* OO * o

o o| op

TROUBLE SPOTS

Mazda CX-7 (turbo) 05'06'07'08'09'10

Mazda3 Sedan

'05'06'07'08'09

P* * I* e*

ale

o te

oe

o*

bb*
o 00

o*

o b

oe 00 ee opo

o
00*
< o *

o
OO

b o e

eeo oooo

ep o
OO

op
000

oo

Better than average

oo* oo*
Averageo

ooo o|
Better than average

oooo e e

e obe e

opp

Much better than average

Averageo

AUTO

R E L I A B I L I T Y

201

TROUBLE SPOTS
'OS'06'07'08'0910 Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System

Maz(la6 Sedan (4-cyl.) 'OS'06'07'08'0910

Mercedes-Benz C-Class (y6, RWD) 'OS'06'07'08'0910

Mercedes-Benz CLK 'OS'06'07'08'0910

Mercedes-Benz E-Class Sedan (V6, RWO) 'OS'06'07'08'0910

e e|a

6 O Opte
60

o pp{e|e bleee
66

ae
e
60 OO6
6

aa eo

eep oe
eee

eo ee

eeote

6 eee abbboo 066061 O66 o eeeee a 60

oeo

o^ppp o o o OO oooeo

eem

o o ee ee

o|e

a o ee

*|eoo| oo
Average O

oee ooop

{ teboa aaee

op

oo

pppb o|a{6|app
Average o Average o

o|e|e|ek op|a|ap
Discontinued

b|||

Better than average a

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuei System Electrical Ciimate System Suspension Brakes Exhaust Paint/Trim Body integrity Body Hardware Power Equip. Audio System

Mercedes-Benz GL-Class (V8) 'OS'06'07'08'09'10

Mercedes-Benz GLK OS'06'07'08'0910

Mercedes-Benz M-Ciass (V6) 'OS'06'07'08'0910

Mercedes-Benz R-Ciass 'OS'06'07'08'09'10

Mercedes-Benz S-Ciass 'OS'06'07'08'0910

e* e o

o e*
e a

ee
9

e*

oo*
000*

06* O* * 06* *

Mte6

Op*
*

{apa oa aoo
*

60 O

eo* ooo*
60*

e o e

o o o

o bb* o|ap*

* *

oe ep* ee e* opo*
o

{a* ao*
*

oee |

ooa**
o* a
Much worse than average

e^p
0^0
Much worse than average

Much worse than average

|appp
Average O

|k

p
Better than average

202

C O N S U M E R

R E P O R T S

B U Y I N G

GUIDE 2 0 1 2
Mercury Mountaineer

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

Mercury Grand 1 1 Mercury Mariner Marquis 11 Hybrid (AWD) 'OS'06'07'08'09'10 'OS'06'07'08'09'10

Mercury Milan (4-cyl.)

'OS'06'07'08'09'10

(2WD)

'05'0607'08'0910

'OS'06'07'08'09 *

* * * * * * e OO

oaa

oa*

)O* t olO* e a a )O*

a I

oa ao a a|eab

eee la* )* apptep*

ee bpb aaaa oaa oa ooo oooo

o OO

oao*

aoa oobp

oabb a app
Better than avrai

atete

a a|a
Better than average a

ooaao eeeeo aaao eeeeo

oppjop
Discontinued Nissan 3S0Z, 370Z Coupe 'OS'06'07'08'0910

00b* o* o o^ ooo* o*
Discontinued
Nissan Altima (4-cyl.)
'OS'06'07'08'09'10

ooa * p b* o bb optop* I Ote* * appb*

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body integrity Body Hardware Power Eguip. Audio System

Mini Cooper Hatchback 'OS'06'07'08'09'10

Mini Cooper Hatchback S

Mitsubishi Outiander
'0S'06'07'08'09't0 *

oa a ao pa
ao op o

'OS'06'07'08'09'10

toteteo a otetep a eee oa

o tob ee

* * * * * * *

o * *

b* *
*

O b ool

a
a

p a o

op oaa b
a

oa aa ooo o o o 00 aaoo
MpppI
Average o
Worse than average

op Op* aao* a*
OO* a|* *
Much better than average

a* * a* *o * b*o eo * * * o* ao* OO* o* ao* o o

Much worse than average

e^pee aoop
Better than average

obe o Ob

a ||p|p

A U T O

R E L I A B I L I T Y

2 0 3

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

Nissan Altima (V6) 'OS'06'07'08'09'10 'OS'06'07'08'0910 O5'06'07'O8'O9'10

Nissan Frontier (4WD) 05'06'07'08'09'10

b I o a beb
a e

o*

O O

ep*
a*

p bla

o
I

a* o* a *k * k
*

oaaoa *p* bbbbb o* oeoe *|*

000

a*

eee oiop a o oo oa

oo

o o o

ppp|a
Average O

o*o* |o*|o*
Average o

ob| oo oo ooobte oo ooo

Worse than average

ppppp opp|pp
Average O Average O Nissan Rogue

TROUBLE SPOTS
0S'06'07'0B'09'10 Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

Nissan Pathfinder

'05'06'07'08'09'10 *

'OS'06'07'08'09'10

'OS'06'07'08'09'10

'05'06'07'08'09'10

O o
!

O O o

o o
0|

ooo

* * * * * *

a oa

o ol o
I aa|

te

a oo* o ol* o 00 o 000* 00 a oo* oaa oa oo* a ooo* oa opp a| pp*

Better than average Better than average

o|* *

o * I * * { *
* *

ooo ao oo o bbb

pp

{pa*

bbb*
New

Better than average a

ooo OO o o a poppp
Better than average

204

C O N S U M E R
Nissan Titan (4W0).

R E P O R T S

B U Y i N G

GUIDE

2012
Pontiac G6 Sedan(V6) Pontiac Grand Prix
OS'06'07'08'09'10

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drivt Systtm Fuel System ElKtricai Ciimate System Suspension Brakes Exhaust PaintArtm Body integrity Body Hardware Power Equip. Audio System

'05'06'07'08'09'10

'OS'06'07'08'09'10

05'06'07'08'09 '10

'O5'06'07'08'09't0

a o** p o * o
{

o p 03 o
aa{|{

o
oo

Ote

apo

op o {3 a o * oo* o o*
*
Worse than average

aoo ob o ate oa oa oo oo oo oo
Average o

tolb3 o otetoba OO oa o aaatebb b obbb O oa a o {teoo, ooaao

o opp 000 oao

o o oaa oooo |||b

Discontinued

0| OOO ll o l^to o

a{|o oo pi ee
00

{bbbk
Average O

ob|p
Discontinued

TROUBLE SPOTS
OS'06'07 08-09'10 Engine, major Engine, minor Engine Cooiing Trans. Major Trans. Minor Drive System Fuei System Eiectricai Climate System Suspension Brakes Exhaust Paint/Trim Body inteqrity Body Hardware Power Equip, Audio System 05'06'07^08'09'10 05'06'07'08'09'10 'OS'06^07'08'09'10 'OS'06'07'08'09'10

a* a{a* * * o * * * * * * * o^b o * * ltob* a * obbte p* a{ * { * ate{tebl * * I * o{{{ * oaoao * oa o * ! * o * bl o * oaa o o{a| bbh
Much better than average

aap
o
p

O*

tole a o { tob*
o
* * * *

a ote oa^a* a*
Ola

o
* *

a oo

tob* oo

ao* b** oo o{o**

Average o

Much better than average

bp
Better than average

New

AUTO

RELIABILITY

205

TROUBLE SPOTS

Saturn Aura (V6) 'OS'06'07'08'09'10

Saturn Outlook (FWD) 'OS'M'07'08'09'10

Saturn Vue (V6) '0S'06'O7'O'O9'tO 'OS'06'07'08'0910

ep e epi
a OO

eeI e e oe oe
I

00 OO

o ooo
OO OO

o o
o
Discontinued

pp
Discontinued TROUBLE SPOTS 'OS'06'07'08'09'10 Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust Paint/Trim Body Integrity Body Hardware Power Equip. Audio System * * * * '05'06'07'Oa'09'10

ee! e fe o^ 00 o teb e eople o eoo^ eee eooe opppp

Discontinued Subaru B9 Tribeca, Tribeca 'DS'O6'O7'D8'O9'IO

e
O

* * * *
I* *

ee e e * * ee b* e * e * OO I I * e * lele* eeebb* oe e* *

Better than average

Much better than average

Subaru Forester

Subaru Impreza (non-turbo) 'OS'06'07'08'09'tO

'OS'06'07'08'09'10

o
*

eb

e ee e oe oeb oe e e eel ee ee

Much better than average

OO* *

eo o * oe b
*

ee ee oe oe

ee eooee
o o

e ob* * * p*

o|e|e|e* ||| e *

ee I b* ep bb p * p* ooopbp
*

pp|

00* OO* *

p*
Worse than average

op* beebb e eee? eleeeee ooo* e b|||| pp|e*

Average O Much better than average Better than average

00^ ee

206

C O N S U M E R Subaru Impreza WRX

R E P O R T S

B U Y I N G

G U I D E 2 0 1 2 Toyota 4Runner(V6) 'OS'06'07'08'0910

TROUBLE SPOTS

Subaru Legacy '05'06'07'08'0910

Subaru Outback (4-cyl.) 'OS'06'07'08'09'10

'OS'06'OT'08'09'IO
Engine, major Engine, minor Engine Cooiing Trans. Major Trans. Minor Drive System Fuei System Eiectricai Ciimate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

a e* ao
|*l

e tea ooeo e * eoab ae eee *bp* ao o o *te oa o* eeo e*te oate o ee a e oeoo e*e O * OOOO e oe oeo aee e oeeap a*e *tea* oe aee oa ab b eteteaee ee | ap*pp* Much|better | than Better than
Worse than average average

* oo* * oa

O e e
a

e* o o oee* eo o* o* o* ooa aeele eeeo eea aop ap

Average O Toyota Camry Solara (V6) 'OS'06'07'08'09'10

average a Toyota Camry (V6) 'OS'06'07'08'09'10 Toyota Camry Hybrid 'OS'06'07'08'0910

TROUBLE SPOTS

Toyota Avaion '05'06'07'08'09'10

Toyota Camry (4-cyi.) 'OS'06'07'08'09'10

Engine, major Engine, minor Engine Cooiing Trans. Major Trans. Minor Drive System Fuei System Eiectricai Ciimate System Suspension Brakes Exhaust PaintArim Body integrity Body Hardware Power Equip. Audio System

ee
O

a ee
OO

ee ee oe ee e

a a ee eteea aooe

eae eoee aee epeee eaooa

ee

ea

ate e ooo o oo ae 00 a a' ee eo e {etei

Discontinued

oooe e oooee aoaeee e e e e a e opba a e e e e eeleete o eeee 0 0 eooo teeteo eeea eeooe ob a o a|a|a|e|e o oo Better than
Average o average a

Average o

Better than average

AUTO TROUBLE SPOTS

RELIABILITY

207

Toyota Corolla
'05'06'07'08'09'10

Toyota FJ Cruiser

Toyota Highlander (V6)

'OS'06'07'08'0910

I Toyota I Highlander Hybridl

'OS'06'07'08'09'10

Toyota Matrix '0S'06'07'08'O9'i0

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

ee
OO OO

ee oo oa oa pa

ab

Better than

average a

TROUBLE SPOTS
'OS'06'07'08'0910 Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electricai Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

Toyota RAV4 (4-cyl.)

'OS'06'07'08'0910

Toyota RAV4 (V6)

'OS'06'07'08'09'10

Toyota Sienna (V6, FWD) 'OS'06'07'08'09'10

'OS'06'07'0B'09'1O

a
o

Ob

a a a o ee eee apoa
)

a o o

ao eee
oa o o

a| bp

eeeew
ee eeee

a
a|e

bbbb a O oa a a o
Average O
Much better than average

oooaa o oooao a a o a b oobb oo o ao op a|aop|aa Much better than Better than

OO

eee

ooo

average

average a

Better than average

208

C O N S U M E R

R E P O R T S

B U Y i N G

G U i D E

2 0 1 2

TROUBLE SPOTS

Toyota Tacoma |V6,4WD)

Volkswagen CC

Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuel System Electrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

TROUBLE SPOTS
Engine, major Engine, minor Engine Cooling Trans. Major Trans. Minor Drive System Fuei System Eiectrical Climate System Suspension Brakes Exhaust PaintArim Body Integrity Body Hardware Power Equip. Audio System

AUTO

RELIABILITY

209

TROUBLE SPOTS
Engine, major Enqine, minor Engine Cooiing Trans. Major Trans. Minor Drive System Fuel System Eiectricai Climate System Suspension Brakes Exhaust Paint/Trim Body integrity Body Hardware Power Eguip. Audio System

yolkswagen New Beetie Convertible 'OS'06'07'08'09'10

yoikswaaen Passat (4-cyl., FWD)

Volkswagen Tiguan 'OS'06'07'08'09'10 'OS'06'07'08'09'10 * * * * *

a tob

{*

oo*
*

* * 3*

{I*

oo*
3* 30* * * O* * * * *
Better than average 3 Volvo S80 (6-cyl.) 'OS'06'07'08'09'10 * * * * * 'OS'06'07'08'09 'OS'06'07'08'09'10 * * *

* a* * * o* o* a* * o* 00*

{ 00* a

tob|*
New

*bb

Better than average

Voivo XC90 (6-cyl.) 'OS'06'07'08'09'10

* O* * 3 OO

obbo*
*

oto poal*
a

O { { a

OO O* *

o* bo* oo* ateaa*

Better than average

oop oo

00

o*
New Averaqeo

bbbb*
Average o

{3pp
Average O

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