Course Syllabus

Course Code: Course Title: Communication Skills Pre-Requisite: Credit: 3 Units Course Description: This course is designed to develop and strengthen the four skills of communication among the students of ACTS Computer College of Infanta, Quezon. Speech and oral communication is emphasized throughout the term. Course Objectives: At the end of the semester, the students are expected to: a. Demonstrate, discuss and explain thoroughly the definition of communication and its process. b. Developed their communication skills and have the ability to utilize it in their daily lives. c. Demonstrate abilities to take advantage of the technologies in communication and be able to use them in the corporate world. d. Boost their confidence in communication particularly on interpersonal communications and public speaking.

Course Outline: I. Introduction to Communication Lesson Lesson Lesson 1: 2: 3: Communication: Definition and Importance Elements and Process Communication Barriers of Communication a. What is Communication Barrier? b. Types of Communication Barrier c. Overcoming Communication Barrier Lesson Lesson 4: 5: Seven Cs of Communication Types of Communication

II.

Skills in Communication Lesson 1: Listening Skills a. Hearing and Listening b. Effective Listening c. The Good Listener Speaking Skills a. Voice Quality b. Intrapersonal Communication c. Interpersonal Communication d. Public Speaking Reading Skills Writing Skills

Lesson

2:

Lesson Lesson III.

3: 4:

Technologies in Communication Lesson Lesson 1: 2: Advantages and Disadvantages of Technology in Communication Broadcast Media

Lesson

3:

World Wide Web a. Electronic Mail (E-mail) b. Social Networking c. Others Implication of Abrupt Changes of Communication Technology

Lesson IV.

4:

Communicating in a Corporate World Lesson 1: Into the Corporate World a. Applying for a Job b. Writing A Resume c. Job Interview Lesson Lesson 2: 3: Flow of Communication in an Organization Business Correspondence

Lesson Lesson

4: 5:

Business Meetings and Conferences Presentations and Reporting

Methodology: Lectures and Class Discussion, Reporting, Video / Film Showing, Powerpoint Presentations Course Requirements: Attendance Class Participation Written and Oral Report Submitted References: Cabrera, Lucila D., et. al, Effective Speech Communication for Filipinos, Booklore Publishing Corporation, 2008 How to Speak and Write Better, Readers Digest, Toucan Books Limited, 1993
http://www.managementstudyguide.com/business_communication.htm

Prepared by:

KAYE MICHELLE B. VILLAFLOR