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RANI CHANNAMMA UNIVERSITY BELAGAVI

SYLLABUS FOR B.COM (III Semesters) w.e.f FROM 2011-12 & ONWARDS

SCHEME OF INSTRUCTION AND EXAMINATION FOR DEGREE COURSES IN THE BACHELOR OF COMMERCE (B.COM) UNDER SEMESTER SCHEME( I TO II SEMESTER )

Subject Langunges
English MIL (Any one) OPTIONAL Subjects Paper-I Paper-II Paper-III Paper-IV Paper-V:Indian Constitution (for First Semester) Paper-V:Business Communication Skills (for Second Semester)

Instructions hrs. per week 4 Hrs 4 Hrs 4 Hrs 4 Hrs 4 Hrs 4 Hrs

Examination Marks 80 80 80 80 80 80

Internal Assessment Marks 20 20 20 20 20 20

Duration of Examinations TotalMarks 3 Hrs 3 Hrs 3 Hrs 3 Hrs 3 Hrs 3 Hrs 100 100 100 100 100 100 100

4 Hrs

80

20

3 Hrs

700
( III TO VI SEMESTER )
Subject Compulsory Papers Paper-I Paper-II Paper-III Paper-IV Paper-V Paper-VI Paper-VII Instructions hrs. per week Examination Marks Internal Assessment Marks Duration of Examinations Total Marks

4 Hrs 4 Hrs 4 Hrs 4 Hrs 4 Hrs 4 Hrs 4 Hrs

80 80 80 80 80 80 80

20 20 20 20 20 20 20

3 Hrs 3 Hrs 3 Hrs 3 Hrs 3 Hrs 3 Hrs 3 Hrs

100 100 100 100 100 100 100

700

Course Outline of B.Com III Semester 3.1 MARKETING MANAGEMENT Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES: 1. To acquaint students on marketing development and job opportunities 2. To teach them about marketing of consumer goods as well as Agricultural goods so that they understand the Problem faced by the consumers and farmers 3. To teach them about most widely used concepts like PLC Brand Loyalty MLM, Malls etc Unit I Topics Introduction to Marketing : Definition , Core marketing Concepts marketing functions, Customer relationship Marketing No of Periods 10 Max Marks: 80 (End Sem.) + 20 (IA) = 100

Management Objectives and functions, Marketing Mix, Importance of Marketing, Job opportunities in the field of marketing. II Marketing Of Goods: Types of goods, marketing of manufactured consumer goods, Characteristics of market , Classification Of 10

Consumer Goods , marketing of Agricultural Goods Defects and Remedies III Buyer Behavior: Meaning, Buying motives, Buying Behavior 10

Models, Stages in Buying behavior in process, women and children as consumers and their behavior Brand Loyalty Meaning and types IV Marketing Mix I: New Product Development, Product life cycle, Pricing- Factors influencing pricing, Pricing Strategies V Marketing Mix II: Channels of distribution- Definition, significance 10 10

of marketing channel decision, Types of channels of distribution, Factors affecting channel selection , shopping malls ,MLM, of sales meaning, Promotional methods Sales

Promotion

Promotion Advertising objectives, Advertisement copy , moral issues in advertising, sales promotion , AIDAS Formula. SUGGESTED READINGS: 1. Marketing Management: Philip Kotler 2. Marketing Management: K Karunakaran 3. Marketing Management: Ramaswamy and NamaKumari 4. Marketing Management: J.C. Gandhi (Himalay Publication) 5. Modern Marketing : Principles & Practices R.S.N Pillai Bagavathi (S Chand New Delhi) 6. Marketing Management and Salesmanship : Sontakki and Deshpande 7. Modern marketing: Sherlekar and others (Himalaya Publication) 8. Halasagi, Halasagi, S.G.Kulkarni & Mudabasappagol, Prin. Of marketing, Basveshwar Publications

3.2. BUSINESS COMMUNICATION Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES: 1. To create awareness among the students about effective communication. 2. To develop the drafting skills necessary for various essential letters and reports in business. 3. To enrich their knowledge on the e-communication job search etc. 4. To create awareness among the job seekers about writing C.V (Bio data), Tele interviews, so that their employability increase. Unit I Introduction to Topics Communication: DefinitionsmeaningNo of Periods 10 Max Marks: 80 (End Sem.) + 20 (IA) = 100

Objectives written communication - Business Correspondence Functions Types Structure and layout. II Business Letter writing: Outlines contents and Drafting of following letters - Trade Enquiry Quotations Order Execution of orders Complaints Adjustments, Collection letters & Circular Letters III Career related letters: Letters of applications for job - Drafting Curriculum Vitae (Bio Data) - Interview and appointment letters. IV Modern means of Communication: E-mail, Video conferencing, Mobiles - Body language Its importance - Facial expression - Its importance - Interview, Tele- Interview: Dos and Donts. V Report Writing: Meaning Importance Types essential Methods 0f Presentation of Report Drafting of Individual Reports only 10 10 10 10

SUGGESTED READINGS: 1. Rajendra Pal & Korlholli: Business Communication 2. Urmilla Rai & S.M.Rai: Business Communication 3. Ramesh & Pattanshelles: Business Communication 4. S.O.Halasagi & Others: Business Communication 5. S.S.Yankanchi, B.P.Gomanagalli, D.C.Mvadabasappagol, Madhumati M. Kulkarni: Business Communication, R. Chand & Co. New Delhi. 6. Marck Mccracken: Business Skills In English 7. Homai Pradhan & N.S.Pradhan: House New delhi. 8. D.D.Singhal V.K.Mittal& N.C.Garg: Business Communication, Ramesh Book Depo. Jaipur - New delhi 9. Dr. V.K.jain & Dromprakash : Business Communication , Biyani 10. V.N.Mugali & V.V.Bengeri : Business Communication Business Communication, Himalaya Publication

3.3. CORPORATE ACCOUNTING - I


Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES: 1. To provide the knowledge relating to the Corporate Accounting. 2. To enable students to prepare final accounts Corporate Sector. 3. To enable the students to prepare financial statements of Joint Stock, Insurance and Bank Companies Unit I Topics Company Final Accounts I: Preparation of Final Accounts Under Horizontal Method Provisions relating to preparation of final Accounts Profit and loss account and balance sheet. II Company Final Accounts II: Preparation of Final Accounts Under Vertical Method Provisions relating to preparation of final accounts Profit and loss account and balance sheet. III Valuation of Goodwill: Valuation of Goodwill: Need - Methods: Normal Profit Method, Super Profits Method, Capitalization Method. IV Valuation of shares: Need for Valuation - Methods of Valuation: Net Assets Method, Yield Basis Method, Fair Value Method. V Profits prior to incorporation: Meaning and basis of 10 10 10 10 No of Periods 10 Max Marks: 80 (End Sem.) + 20 (IA) = 100

appropriation, preparation of profit and loss account and balance sheet.

SUGGESTED READINGS: 1. Principles and Practice of Accounting: R.L. Gupta & V.K. Gupta, Sultan Chand & Sons 2. Corporate Accounting by Dr.R.V.Diwan and Prin V.A Patil. 3. AccountancyIII: Tulasian, Tata Mcgraw Hill Co. 4. AccountancyIII: S.P. Jain & K.L Narang, Kalyani Publishers 5. Advanced Accounting (Vol-II): Chandra Bose, PHI 6. Advanced Accountancy: Shukla and Grewal, S.Chand & Co 7. Advanced Accountancy: R.L.Gupta & Radhaswamy, Sultan Chand & Sons 8. Introduction to Accountancy: T.S.Grewal, S.Chand and CO 9. International Accounting: Das Mohapatra, PHI 10. Accounting package: Tally, Wings, Focus. 11. Manuals provided by Wings, Tally and focus (accounting package) 12. Corporate Accounting: T. Joseph, Tata. 13. Advanced Accountancy (Vol-II): S.N.Maheshwari & V.L.Maheshwari

3.4. A - MONETARY ECONOMICS AND BANKING


Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES: 1. To make students to understand Money, Value of Money and Supply of Money in Indian Context. 2. To familiarize students with Consumer Price Index in India and Inflation. 3. To Introduce Students to Indian Money Market, Commercial Banking and Working of RBI. Unit I Topics Meaning and Definition of Money: Functions of Money Static and Dynamic Functions of Money, Supply of Money M1, M2, M3 and M4 II Value of Money Meaning Measurement of Value of Money CPIN Simple and Weighted Index Numbers. Cash Transactions Approach and Cash Balances Approach Inflation Meaning, Causes Effects and Control. III Banking Meaning and Types Functions of Modern Commercial Banks Liquidity V/s Profitability Analysis of the Balance Sheet of a Bank Process of Credit Creations and its limitations Reserve Bank of India Meaning and Functions. IV Banker and Customer: Meaning, Definition and Features of Banker and Customer, General and Special relationship between Banker and Customer. V Cheques: Meaning, Definition, Features, Crossing, Endorsement and Dishonor of Cheques. Paying banker and Collecting banker: Meaning and their duties and obligations. 10 10 10 10 No of Periods 10 Max Marks: 80 (End Sem.) + 20 (IA) = 100

SUGGESTED READINGS: 1. Mishra and Puri Monitory Economics. H.P.H Mumbai. 2. Vaish. M. C - Monetary Theory New Age International, New Delhi. 3. D. M. Mithani Money Banking and International Trade. 4. R. S. Sayrs Commercial Banking. 5. Lipsey - Economics Oxford University Press, New Delhi. 6. K. P. M. Sundaram Money Banking Trade and Finance Sultan Chand & Sons, New Delhi. 7. A. B. N. Kulkarni and A. B. Kalkundrikar-Monetary Economics 8. Reserve Bank of India Bulletins (Various Issues) Mumbai. 9. Varshney Banking Law Mugali V N Banking Law 10. www.google.com/socialscience/economic 11. www.wikipedia.org

3.4 B ENTREPRENEURSHIP DEVELOPMENT (VOCATIONAL) P 1C


Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES: 1. Provides an understanding of the scope of an entrepreneur, key areas of development, financial assistance by the institutions Units I. Topics Perceiving a business opportunity : Identification and selection of business, potential opportunities at the selected area/state, environment scanning, sources of information II. Assessing Project Feasibility: Concept of project feasibility, criteria for assessing project feasibility, importance of project feasibility in business opportunity. III. Business Environment and Related Terminology: Concept of business environment, critical elements of economic environment, impact of micro and macro environment. IV. Sources of Information: Support institutional networking, national and state level, when to contact for what and other sources of information V. General management: Introduction to management, 10 10 10 10 10 No. of Periods Max Marks: 80 (End Sem.) + 20 (IA) = 100

principles of management, principles of operation, key aspects of managing a small enterprise.

SKILL DEVELOPMENT 1. (04 hours) Visit to small-scale industries with a focus on how an entrepreneur selects business opportunity. 2. Interaction with entrepreneurs to know the criteria followed by them in business opportunity selection.

SUGGESTED READINGS: 1. H. Holt : Entrepreneurship PHI, New Delhi : Entrepreneurship TMH, New Delhi

2. Hisrich peters

3. C. B. Gupta: Entrepreneurship & Small Business Management, Sultan Chand & Sons, New Delhi. 4. Arena Kaulgod: Entrepreneurship Management Vikas Publications, New Delhi 5. Renu Arora & S. K. Sood : Fundamentals of Entrepreneurship and Small Business

Kalyani Publishers, New Delhi. 6. Vasant Desai: SSI & Entrepreneurship Himalaya publishing House, New Dehli. 7. Charantimath: Entrepreneurship Development & Small Business Enterprise persons, New Delhi. 8. Coulter: Entrepreneurship in Action PHI, New Delhi.

3.5-A. FUNDAMENTALS OF ENTREPRENEURSHIP Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES: 1. To impart theoretical knowledge of Entrepreneurship. 2. To contribute to the Development of Entrepreneurship by encouraging student community towards self employment. 3. To acquaint students with practical aspects of Entrepreneurship. Units I Topics Entrepreneur Meaning, types, functions, qualities of a successful entrepreneur- role of Entrepreneur in the era of LPG. Entrepreneurship Concept push and pull factors factors stimulating Entrepreneurship obstacles in Entrepreneurial growth. II Entrepreneurship Development Concept objectives process EDP in India problems and measures. Institutions involved in Entrepreneurship Development NIESBUD, TCOs CEDOK SFCs and KVIC. III Women Entrepreneurship definition characteristics problems and constraints faced by Women Entrepreneur - Women Entrepreneurship a tool for Women Empowerment causes of limited growth of Women Entrepreneurship in India remedies. IV Small Scale and Medium Scale Enterprises Definition Importance Government Policy for Small Scale Enterprises. Role of SIDCO, SISI, SIDBI, DICs & PMRY. Problems of Small Enterprises Remedies V Rural Entrepreneurship Concept Rural Entrepreneurial Environment Problems of Rural Entrepreneurs Schemes for 10 10 10 10 No of periods 10 Max Marks: 80 (End Sem.) + 20 (IA) = 100

Rural Entrepreneurship Development TRYSEM DOWCRA. Stories of successful Entrepreneurs Ratan Tata, Dhirubai Ambani, Narayan Murthy, Azim Premji , Laxmipathi Mittal.

SUGGESTED READINGS: 1. Dollinger: Entrepreneurship Srategies and Resources, Pearson Education, New Delhi, 3rd Edition, 2004. 2. Ziemmeser: Entrepreneurship Development and Small Enterprise Management, Scarlorpugh PHI, New Delhi. 3. C.S.V.Murthy : Small Scale Industries & Entrepreneurial Development Himalaya Publishing House, Bangalore. 4. Vasant Desai : Management of Small Scale Industries, HPH, Bangalore. 5. P.. Drucker, Harper : Innovation and Entrepreneurship, 6. C.B.Gupta & N.P.Shrinivasan : Entrepreneurship Development in India 7. M.B.Shukla : Entrepreneurship and Small Business Management 8. Godron E & Natarajan K. : Entrepreneurial Development 9. Khanaka S.S. : Entrepreneurial Development Entrepreneur Innovator, McGrawHill, NewYork Fundamentals of Entrepreneurship, Sahitya Bhavan Agra

10. Schumpeter J.A. : 11. G.K.Warshney :

12. C.B.Gupta & S.S. Khanka: Entrepreneurship and Small Business Management, Sultan Chand, New Delhi. 13. Taneja Satish & Gupta S.L : Entrepreneurial Development

3.5 - B. TAX PROCEDURE & PRACTICE - (VOCATIONAL) 2C Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES: 1. To gain the knowledge of indirect taxes, types of indirect taxes. 2. To gain the knowledge of provisions of Central Sales Tax Act, Service Tax, Karnataka Sales Tax Units I. Topics Indirect Taxes An Introduction : Meaning, Features, Advantages & Dis-advantages of Indirect taxes, Distinction between direct and In-direct taxes, Brief introduction to some of the indirect taxes such as Central Excise Duty, Customs Duty, Central Sales Tax, Service Tax, Value Added Tax, Karnataka Sales Tax (KST) II. Introduction To Central Sales Tax Law, Important Definitions, Concept Of Sale And Inter State Sales, Liability to CST Registration under CST Act 1956, Quantum of Sales tax Rates of Taxes, Determination of Turnover, levy and collection of tax, procedures and forms under CST Act, declared goods and their taxation, Miscellaneous provisions offences and penalties, compounding of offences, 10 10 No. of Periods Max Marks: 80 (End Sem.) + 20 (IA) = 100

penalties in lien of prosecution power to make rules, practical problems on CST. III. Introduction to Service Tax, Definitions and concepts, definitions under Service Tax Rules 1994, Miscellaneous concepts and definitions, liability of service Tax, Taxable Services valuation of taxable services for changing service 10

tax, Penalties for suppressing value of taxable services, classification of taxable services, Payment and requirements and services tax, Registration requirements and procedure, Records and Returns, Assessments, Revision and Appeals, Offences and Penalties. IV. Brief mature of some taxable revises such as : Chartered Accountants, Clearing and forwarding Agents, Health Clubs and Fitness Center's services, Travel agents services, Engineers Pandal and Shamiyana Company Service, Consulting Practical 10

Services,

Secretaries.l,

problems on services tax. V. Karnataka sales Tax Act 1957: Important definitions, Business Place of Business, Dealer, Goods, sale turnover, Total Turnover and Taxable Turnover, Incidence and levy of tax, Goods taxable under KST Act 1957, Rate of tax, Registration of Dealers. Returns and Assessment. SUGGESTED READINGS: 1. Mehrotra & Goyal: Wealth Tax and central sales Tax, Sahitya Bhavan Agra. 2. Datey V. S: Indirect Taxes, Taxmann Publications, New Delhi. 3. Dinakar Pagare : Indirect Taxes Sultan Chand & Sons, New Delhi 4. Gaur & Narang: Indirect Taxes Kalyani Publishersm Ludhiyana. 5. Ramaswamy: Indirect Taxes Sultan Chand & Sons New Delhi. 6. Balachandan: Indirect Taxes Sultan chand & sons New Delhi. 7. Wealth Tax act 1957 8. Karnataka Value Added Tax Act 2003. 10

3.6 A. BUSINESS STATISTICS - I (For students who have not studied Statistics at PU I & II / XI & XII classes) Lecture per Week: 4 hours Exam Duration: 3 Hours Objectives: To train the students of commerce to become familiar with the elementary tools of statistics which are used in the analysis of a collected data. Unit I Topics Classification and Tabulation: Definitions of variable. Discrete and continuous variables. Definition of classification, objectives, four basis of No of periods 10 Max Marks: 80 (End Sem.) + 20 (IA) = 100

classification. Idea of discrete and continuous frequency distributions. Inclusive and exclusive classes. (No problems on the construction) Definition of Tabulation, Objectives, parts of a table. Problems. II Averages: Concept of an average, qualities of a good average, Arithmetic mean. Problems on ungrouped data, discrete and continuous frequency distributions. Arithmetic mean for two groups combined together. Merits and Demerits Arithmetic mean. Definition of median. Median for ungrouped and grouped data. Merits and Demerits, quartiles and problems. Definition of mode. Mode for ungrouped and grouped data, discrete frequency distribution, continuous frequency 10

distribution. Merits and Demerits and problems. Geometric Mean and Harmonic Mean (Only definition). III Dispersion or Variation: Concept of dispersion. Absolute and relative measures of Range, Quartile Deviation, Mean Deviation, Standard Deviation, Co-efficient of variation and problems. 10

IV

Linear correlation and Regression: Definition of correlation between two variables. Positive correlation, negative

10

correlation, zero correlation. Methods of studying correlation. Scatter diagram method, Karl Pearsons method, Spearmans rank correlation method. Properties of Karl Pearsons correlation coefficient. Concept of regression equations, regression lines, Estimation of unknown value using regression lines. V Time Series and Index numbers: Definition of a time series. Components of a time series. Calculation of trend values. Method of moving averages. Method of least squares for straight line trend. Uses of index numbers. Construction of index numbers using Laspeyers method, Paasches method, Fishers method, Marshall-Edgeworth method. Cost of living index number. Problems on family budget method. 10

Suggested Readings: 1. Business Statistics by Prof. R. H. Dhareshwar 2. Business Statistics by S. C. Gupta 3. Business Statistics by S. P. Gupta 4. Business Statistics by Sancheti and Kapoor

3.6 B. COMMERCIAL ARITHMETIC I (For the students who have already studied Statistics at PU I & II/XI & XII) Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES: To train the students of commerce to become familiar with the practical problems relating to commerce and business environment and make them acquainted with actual commercial problems existing in the modern world. Units I Topics Indices: Definition of base and index. Laws of indices (Without proof). Problems. Logarithms: Definition of logarithm, base and principal. The four laws of logarithms (Without proof). Problems. Application of common logarithm to simplify products, quotients, power or combinations of these. II Ratio: Definition of ratio, antecedent, consequent in a ratio. Simplest form of a ratio. Continued ratio. Problems based on these. Proportion: Definition of proportion, means, extremes, relation between means and extremes. Rule of three. Problems. Direct and inverse proportion. Compound proportion. Problems. III Commission and Brokerage: Definitions of commission and brokerage, Agent and broker. Problems on commission and brokerage. Discount: Definition of Discount. Trade discount, Cash discount, Marked price, Invoice price, net price or selling price. Problems. IV Life Insurance: Types of Insurance policies. Calculation of premium. Maturity value, surrender value. Paid up value. General Insurance: Definition. Insured value, Calculation of premium, 10 10 10 No of Periods 10 Max Marks: 80 (End Sem.) + 20 (IA) = 100

Under insurance, Over Insurance, Calculation of compensation V Partnership: Definition, Sharing profits and losses, Capital for 10

equal and unequal periods. Definition of goodwill and calculation of goodwill on admission of a new partner and retirement of a partner. Problems based on these.

SUGGESTED REFERENCE: 1. Commercial Arithmetic by Prof. R. H. Dhareshwar 2. Commercial Arithmetic by Iyer and Bari 3. Commercial Arithmetic by Patvardhan and Joshi 4. Commercial Arithmetic by Sutaria

3.7. Lecture per Week: 4 hours Exam Duration: 3 Hours OBJECTIVES:

COMPUTER APPLICATIONS - II Max Marks: 80 (End Sem.) + 20 (IA) = 100

1. To train the students in working with spreadsheet. 2. To make the students well versed with Databases Unit I Topics Introduction to MS EXCEL: Features of MS Excel No of periods 10

Spreadsheet / worksheet , workbook , cell, cell pointer, cell address etc - Parts of MS Excel window Saving , Opening and Closing Workbook Insertion and deletion of worksheet Entering and Editing data in worksheet - cell range Formatting - Auto Fill Formulas and its

advantages References : Relative , absolute and mixed. II Working with MS EXCEL: Functions: Meaning and Advantages of functions, different types of functions available in Excel Templates Charts Graphs Macros: Meaning and Advantages of macros , creation , editing and deletion of macros Data Sorting , Filtering , Validation , Consolidation , Grouping, Pivot Table and Pivot Chart Reports. III DBMS: Database Systems Evolution File Oriented Systems Database Models database System 10 10

Components Database Systems in the Organization Data Sharing Strategic Database Planning Database and Management Control Risks and Costs, Database

development. Database Design Principles of Conceptual Database Design Conceptual Data Models, Fundamentals

concepts Relational Model Relational Database Implementation. IV MS ACCESS: Data , Information, Database, File , Record , Fields Features, advantages and limitations of MS Access Application of MS Access parts of MS Access window Tables , Forms , Queries and Reports checks. V Management Information System: Concept of MIS, DATA, Source of DATA , Data Processing, Information 10 - Data validity 10

Requirements of different levels of organisation. Desired Properties of Management Information. Role of a system Analyst and his responsibilities in an organization. LAB WORK PRACTICALS MS EXCEL - Creating Commerce oriented applications. MS ACCESS Creating Commerce oriented applications. Note: Journal preparation mandatory. Case study question from MS-Access.

SUGGESTED BOOKS / WEBSITES: 1. Microsoft Office 2007 Professional 2. Microsoft Office Sanjay Saxena 3. office.microsoft.com 4. en.wikipedia.org

Pattern of Question Papers B.Com III Semester Month & Year Subject Code: Subject: Business Communication Instructions to examinees: 1. All sections are compulsory 2. No supplements will be supplied Section A Answer any TEN a. Give the meaning of communication. b. What is written communication? c. What is upward communication? d. State any two importance of communication in business. e. What is video conferencing? f. Give the meaning of CV. g. State the significance of a report. h. How and why oral communication is more effective now a days? i. State the contents of an order. j. What is Internet? k. What is Audio-visual communication? l. What is collection letter? Section B Answer any THREE 1. What are the essentials of written communication ? 2. Discuss the various steps to be followed in effective letter writing. 3. Explain the different types of reports. 4. Distinguish between oral and written communication. 5. What are the objectives of Business communication? 3x5=15 10x2=20

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Section C Answer any TWO 2x15=30 1. Draft a circular letter announcing reduction in prices of various goods. Draft a copy of Resume. 2. What is Business Report? Explain its essentials and importance. 3. What is Visual communication? Explain its advantages and disadvantages. Also explain various types of visual communcation. 4. What is business correspondance? Explain the functions and essentials of a business letters. Section D Case study: Questions: 1. The annual day of your college i sto be organised some times three months hence. Prepare skeleton three hours programme and make a list of all communication points involved. 2. Suggest an improved communication system for a better traffic and crowd control on the occasion. 1. Shri. Vinod Patil immersion (Public) 2. Any other fair that you know. 3. Students of your college have genuine difficulties and problems. They wish to bring them to the notice of the principal. Discuss the communication points involved in finding non-agitational methods of doing this. Draft your reports. 1x15=15

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