Troubleshooting Workflow Notification Mailer Issues Find Workflow Notification Mailer is up and Running?

SELECT component_name, component_status FROM fnd_svc_components WHERE component_type = 'WF_MAILER'; Workflow log s: FNDCPGSC*.txt under $APPLCSF/$APPLOG directory Find the Failed One s? Select NOTIFICATION_ID, MESSAGE_TYPE, MESSAGE_NAME, STATUS, MAIL_STATUS, FROM_US ER, TO_USER from wf_notifications where MAIL_STATUS='FAILED'; Check pending e-mail notification that was pending for process. Sql> SELECT COUNT(*), message_name FROM wf_notifications WHERE STATUS='OPEN' AND mail_status = 'MAIL' GROUP BY message_name; Sql> SELECT * FROM wf_notifications WHERE STATUS='OPEN' AND mail_status = 'SENT' ORDER BY begin_date DESC Check the Workflow notification has been sent or not? select mail_status, status from wf_notifications where notification_id=<notifica tion_id> --If mail_status is MAIL, it means the email delivery is pending for workflow ma iler to send the notification --If mail_status is SENT, its means mailer has sent email --If mail_status is Null & status is OPEN, its means that no need to send email as notification preference of user is "Don't send email" --Notification preference of user can be set by user by logging in application + click on preference + the notification preference 1. Verify whether the message is processed in WF_DEFERRED queue select * from applsys.aq$wf_deferred a where a.user_data.getEventKey()= '<nid>' <nid> - notification id 2. If the message is processed successfully message will be enqueued to WF_NOTIF ICATION_OUT queue, if it errored out it will be enqueued to WF_ERROR queue select wf.user_data.event_name Event_Name, wf.user_data.event_key Event_Key, wf.user_data.error_stack Error_Stack, wf.user_data.error_message Error_Msg from wf_error wf where wf.user_data.event_key = '<nid'> To check what all mails have went and which all failed ? Select from_user,to_user,notification_id, status, mail_status, begin_date from WF_NOTIFICATIONS where status = 'OPEN'; Select from_user, to_user, notification_id, status, mail_status,begin_date,USER_ KEY,ITEM_KEY,MESSAGE_TYPE,MESSAGE_NAME begin_date from WF_NOTIFICATIONS where status = 'OPEN';

Users complain that notifications are stuck ? Use the following query to check to see whatever the users are saying is correct SQL> select message_type, count(1) from wf_notifications where status='OPEN' and mail_status='MAIL' group by message_type; E.g o/p of query MESSAGE_Type -------POAPPRV INVTROAP REQAPPRV WFERROR COUNT(1) ---------11 12 9 45 --- 45 mails have error --- 11 mails of Po Approval not sent --

If Mail not received by User ? select Name,DISPLAY_NAME,EMAIL_ADDRESS,NOTIFICATION_PREFERENCE,STATUS from wf_users where DISPLAY_NAME= xxx,yyy ; Status Active Notification_preference-> Mailtext Email Address should not be null Notification not sent waiting to be mailed ? SQL> select notification_id, status, mail_status, begin_date from WF_NOTIFICATIO NS where status = OPEN and mail_status = MAIL ; To debug the notification id ? $FND_TOP/sql run wfmlrdbg.sql

Posted by Waseem Showkat Ganaie at 5:14 AM 1 comment: Email This BlogThis! Share to Twitter Share to Facebook Change Mail Preferences for all Application Users (FND USERS) How to mass change Mail Preferences for FND USERS [ID 451929.1] Solution : Using sqlplus as the apps user: 1st Method: 1. update wf_local_roles set notification_preference = 'MAILHTML'

where user_flag='Y' 2. update fnd_user_preferences set preference_value = 'MAILHTML' where module_name = 'WF' and preference_name = 'MAILTYPE' commit; 2nd method: Navigation: Connect to Applications as Sysadmin user and select responsibility Workflow Administrator Web Applications --> Administration --> Global Prefere nces Posted by Waseem Showkat Ganaie at 4:52 AM No comments: Email This BlogThis! Share to Twitter Share to Facebook Temp Tablespace Usage/Free TEMP Usage per session ? SELECT odule, lespace, COUNT(*) sort_ops v$sort_usage T, v$session S, dba_tablespaces TBS, v$process P T.session_addr = S.saddr S.paddr = P.addr T.tablespace = TBS.tablespace_name S.sid, S.serial#, S.username, S.osuser, P.spid, S.module, S.program, TBS.block_size, T.tablespace ORDER BY sid_serial; FROM WHERE AND AND GROUP BY Temp Space used/free? select tablespace_name, bytes_used/1024/1024, bytes_free/1024/1024 from v$temp_s pace_header; Users Using Temp tablespace? select b.tablespace, (b.blocks*p.value)/1024/1024 , a.sid, a.username from sys.v _$session a, sys.v_$sort_usage b, sys.v_$parameter p where p.name=b.session_addr; To get which user is using temp tablespace ? select username,tablespace,extents from v$sort_usage; Free and Used Space in Temp Tablespace ? SELECT A.tablespace_name tablespace, D.mb_total, SUM (A.used_blocks * D.block_size) / 1024 / 1024 mb_used, S.sid || ',' || S.serial# sid_serial, S.username, S.osuser, P.spid, S.m S.program, SUM (T.blocks) * TBS.block_size / 1024 / 1024 mb_used, T.tab

D.mb_total - SUM (A.used_blocks * D.block_size) / 1024 / 1024 mb_free v$sort_segment A, ( SELECT B.name, C.block_size, SUM (C.bytes) / 1024 / 1024 mb_total FROM v$tablespace B, v$tempfile C WHERE B.ts#= C.ts# GROUP BY B.name, C.block_size ) D WHERE A.tablespace_name = D.name GROUP by A.tablespace_name, D.mb_total; FROM Temp Usage By statement ? SELECT S.sid || ',' || S.serial# sid_serial, S.username, T.blocks * TBS.block_size / 1024 / 1024 mb_used, T.tablespace, T.sqladdr address, Q.hash_value, Q.sql_text FROM v$sort_usage T, v$session S, v$sqlarea Q, dba_tablespaces TBS WHERE T.session_addr = S.saddr AND T.sqladdr = Q.address (+) AND T.tablespace = TBS.tablespace_name ORDER BY S.sid;