Wireless Access Xtreme Communications: WiMAX ISP Project

Midterm Project Report by Manage This Group:

Justin Holmes Troy Kaptain Michael Likhinin Scott Nelson

Wireless Access Xtreme Communications

WiMAX ISP Project

Contents
Project Charter .................................................................................................................... 2 Project Objectives ....................................................................................................... 2 Budget ......................................................................................................................... 2 Approach..................................................................................................................... 2 Roles and Responsibilities .................................................................................................. 3 Sign-off ....................................................................................................................... 3 Comments ................................................................................................................... 3 Project Scope Statement ..................................................................................................... 4 Project Justification..................................................................................................... 4 Project Characteristics and Requirements .................................................................. 4 Summary of Project Deliverables ....................................................................................... 7 Project-related deliverables......................................................................................... 7 Product-related deliverables........................................................................................ 8 Project Success Criteria .............................................................................................. 9 Appendix A: Work Breakdown Structure......................................................................... 10 Appendix B: Project Schedule Gantt Chart ........................................................................ 0

Wireless Access Xtreme Communications

WiMAX ISP Project

Project Charter
Project Title: Project Start Date: Project Finish Date: Project Manager:

WiMAX Wireless Broadband Project January 12, 2005 May 3, 2005 Scott Nelson Tel.: 806-557-2343 Fax: 806-123-4567 scott.nelson@waxcomm.com

Project Objectives:
Design, implementation, and deployment of WiMAX-based wireless infrastructure to support the proposed wireless broadband network and breaking into wireless broadband market in Lubbock, TX and vicinity.

Budget:
Hardware and software cost Labor cost $390,000 $370,000

Approach:
conduct an initial research and analysis of the geography, demographics, and the broadband Internet market in Lubbock and vicinity to determine capacity and specifications of the transmitting and receiving equipment necessary to deploy a wireless broadband network as well as the number of prospective subscribers the it will support; develop a detailed cost estimate and report to the CIO; issue a request for quotes to purchase the necessary hardware and software;

Wireless Access Xtreme Communications

WiMAX ISP Project

maximize use of internal resources, including staff, throughout the planning, analysis, design, and installation phases of the project and minimize use of external resources

Roles and Responsibilities:

Name
Troy Kaptain Justin Holmes Scott Nelson Michael Likhinin John Kerry John Edwards

Role
CEO, Project Sponsor CIO Project Manager Director of IT VP, Human Resources Director of Purchasing

Responsibility
Provide general direction and funding Monitor project, provide necessary resources Plan and execute the project Provide oversight, human resources, mentor Scott Provide staff, inform the employees about project Assist is purchasing hardware and software

Sign-off:
/Signatures/

Comments:
This project must pay for itself within three years. Justin Holmes, CIO We assume that we do not have the human resources for the project, thus we will be hiring a number of additional permanent and temporary (contract) employees to make up for the difference. No overtime work expected, but in the event it is needed, overtime pay will be provided. Scott Nelson, Michael Likhinin, IT Department

Wireless Access Xtreme Communications

WiMAX ISP Project

Project Scope Statement

Project Title: Project Start Date: Project Finish Date: Project Manager:

WiMAX Wireless Broadband Project January 12, 2005 May 3, 2005 Scott Nelson Tel.: 806-557-2343 Fax: 806-123-4567 scott.nelson@waxcomm.com

Project Justification:
Troy Kaptain, CEO of WAX Communications, requested this project to cut costs and create a new revenue source for the company. The WiMAX Project will achieve these goals through minimizing the installation costs to new customers and by allowing the company to reach the customers in the areas where broadband Internet service has not been previously available. The initial budget for this project is $760,000. Additional $184,000 will be required for operational expenses annually after the design and implementation phases of project are completed and the system in place. The operational costs will decrease annually. Estimated benefits are $125,000 for the first year; $375,000 for the second year, $625,000 for the third year, $750,000 the fourth year, and $875,000 for the fifth year. It is expected for benefits to extend beyond the fifth year. The project and the company will focus on the project breaking even by the third year.

Project Characteristics and Requirements:

User access area: WiMax ISP service will provide wireless connectivity to the Internet throughout 80-85% of Lubbock and Lubbock County. The customers will mostly

Wireless Access Xtreme Communications

WiMAX ISP Project

include people who currently not have wired broadband Internet access available at their location. Connection Speed: Connection speeds available to all users of Wax Comm wireless broadband Internet service must be a minimum of 3 Megabits on downstream and 512 Megabytes on upstream. Higher connection speeds might be available, but these minimum requirements must be met. Connection Availability: Connection availability for users should be comparable to other broadband services. Outages and downtime must be kept to a minimum. Cost to Consumer: Our services pricing should be comparable to wired broadband service alternatives, such as DSL or cable. There will also be a minimal charge to the consumer for renting the WiMax receiving equipment. Customer Support: We must provide a user-friendly and comprehensive online support system to assist users with most of their needs. The online support system will also allow users to submit questions and report problems with their service. Additionally, 24/7 comprehensive phone support will be available. Flexibility: Initial WiMax wireless network hardware setup should be able to support up to 15,000 users with an eye on future expansion and upgrades. Security: The system must operate with several layers of security. Since the transmission from the user to one of our WiMax towers and back will be carried over the airways and can potentially be picked up by a third party, the transmitted data must be heavily encrypted.

Wireless Access Xtreme Communications

WiMAX ISP Project

Nation-wide Dial-up Access: Sign an agreement with a national dial-up ISP to provide branded virtual dial-up service for customers who will be traveling and using Internet access outside of the coverage area. Services: Internet access will be provided to the user using a dynamic IP address. In addition we will also provide: - up to 25 email addresses with 1Gb of storage space per account, POP access, and email forwarding. Email access will also be available via a web interface (webmail); - 100MB of disk space for personal web site hosting; - full newsgroup access.

Wireless Access Xtreme Communications

WiMAX ISP Project

Summary of Project Deliverables

Project -related deliverables:
Feasibility study: determine the feasibility of the project by performing cost analysis, determining stakeholders, and examining the ability to successfully deploy a fully functional wireless broadband Internet service provider. Business case Project charter Team contract Scope statement WBS Project schedule Cost baseline Project plan Purchasing plan: The purchasing plan will contain all information pertaining to the purchase and leasing of physical equipment as well as hardware and software needed to operate the wireless broadband Internet service provider Implementation plan: The implementation plan will include all necessary steps to be completed to get the wireless broadband Internet service up and running. It will include all plans for installation, roll-out, and any other information necessary for implementation phase Test plan: The test plan will document how the wireless broadband Internet equipment, hardware, software, and quality of service in different locations throughout

Wireless Access Xtreme Communications

WiMAX ISP Project

the coverage zone will be tested, who will be responsible for testing, and how software and hardware-related issues will be reported and resolved Marketing and promotion plan: A plan for promoting and marketing our wireless broadband Internet service will describe various marketing schemes to attract the initial customer base. The promotion plan will also announce the availability of the new wireless broadband service availability in the area. Furthermore, it will describe how to retain our initial customer base and provide for its constant growth it in the future Project benefit measurement plan: A project benefit plan will measure the financial success of the wireless broadband Internet service project Status reports and presentations Final project report and presentation Lessons-learned report Other project management documentation

Product-related deliverables:
Requirements definition: Determine the hardware and software requirements to support the infrastructure of the business Logical network design Additional services and support design Technology market research: The wireless broadband Internet service infrastructure will require an extensive amount of equipment, hardware, and software to operate. We will gather information on different equipment vendors to find the most costeffective equipment, hardware, and software solution that will support our project goals Physical network design

Wireless Access Xtreme Communications

WiMAX ISP Project

Securing transmission site: In order to provide wireless broadband service, we will need to secure (lease) towers to relay the wireless signal. The project team will decide on the most reliable and economical of the available sites based on location and triangulation Purchasing (leasing) equipment, hardware, and software Network implementation Additional services and support system implementation Testing Creating marketing and advertising materials Product roll-out

Project Success Criteria:

Our goal is to complete this project within five months with no more than $370,000 in labor cost and $390,000 in hardware and software cost. The project sponsor, Troy Kaptain, has emphasized the importance of a successful product roll-out and reaching our monthly customer subscription rate goals, which will allow us to achieve project payback within 3 years of implementation. Controlling schedule and costs is crucial for the success of this project. However, throughout its expected life span, minor budget or time overruns should not significantly affect project success.

Wireless Access Xtreme Communications

WiMAX ISP Project

Appendix A: Work Breakdown Structure

1.0 Concept 1.1 Feasibility Study 1.2 Requirements Definition 1.2.1 Define user requirements 1.2.2 Define system requirements 1.2.3 Define hardware requirements 1.3 Define specific functionality 1.4 Define risk and risk management 1.5 Develop project plan 2.0 Logical network design 2.1 Logical network design 2.2 Broad logical network design 2.3 Detailed logical network design 3.0 Physical network design 3.1 Physical network design 3.2 Broad physical network design 3.3 Detailed physical network design 4.0 WiMAX network implementation 4.1 Physical installation of transmitters 4.2 Physical installation of support network 4.3 Physical installation of test access points 4.4 Intensive testing

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Wireless Access Xtreme Communications

WiMAX ISP Project

5.0 Support 5.1 Design web based support 5.2 Design telephone support system 5.3 Design house call support system 5.4 Intensive testing 6.0 Product rollout 6.1 Initial marketing effort 6.2 Open system to public 6.3 Physical installation of access points at customers locations 6.4 Initial customer-supported debugging

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Appendix B: Project Schedule and Gantt Chart

ID 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Task Name 1.3 Define specific functionality 1.4 Define risk and risk management 1.5 Develop project plan 1.6 End of Concept phase 2.0 Logical network design 2.1 Logical network design 2.2 Broad logical network design 2.3 Detailed logical network design definition 2.4 End of Logical network design 3.0 Physical network design 3.1 Physical network design 3.2 Broad physical network design 3.3 Detailed physical network design 3.4 End of Physical netrwork design 4.0 WiMAX network implementation 4.1 Physically install access points 4.2 Physically install support network 4.3 Intensive testing 4.4 End of WiMAX network implemantation 5.0 Support 5.1 Design web based support 5.2 Design telephone support system 5.3 Design house call support system 5.4 End of support design 6.0 Product rollout 6.1 Initial marketing effort 6.2 Open system to public 6.3 Initial customer supported debugging 6.4 End of product rollout Duration 3 days? 3 days? 4 days? 1 day? 15 days? 5 days? 5 days? 5 days? 1 day? 23 days? 8 days? 5 days? 11 days? 1 day? 20 days? 5 days? 8 days? 11 days? 1 day? 9 days? 4 days? 3 days? 6 days? 1 day? 10 days? 10 days? 1 day? 1 day? 1 day? Start Tue 2/1/05 Thu 2/3/05 Tue 2/8/05 Fri 2/11/05 Mon 2/14/05 Mon 2/14/05 Mon 2/21/05 Mon 2/28/05 Fri 3/4/05 Wed 3/2/05 Wed 3/2/05 Mon 3/14/05 Fri 3/18/05 Fri 4/1/05 Mon 4/4/05 Mon 4/4/05 Wed 4/6/05 Fri 4/15/05 Fri 4/29/05 Fri 4/15/05 Fri 4/15/05 Wed 4/20/05 Wed 4/20/05 Wed 4/27/05 Wed 4/20/05 Wed 4/20/05 Tue 5/3/05 Tue 5/3/05 Tue 5/3/05 Finish Thu 2/3/05 Mon 2/7/05 Fri 2/11/05 Fri 2/11/05 Fri 3/4/05 Fri 2/18/05 Fri 2/25/05 Fri 3/4/05 Fri 3/4/05 Fri 4/1/05 Fri 3/11/05 Fri 3/18/05 Fri 4/1/05 Fri 4/1/05 Fri 4/29/05 Fri 4/8/05 Fri 4/15/05 Fri 4/29/05 Fri 4/29/05 Wed 4/27/05 Wed 4/20/05 Fri 4/22/05 Wed 4/27/05 Wed 4/27/05 Tue 5/3/05 Tue 5/3/05 Tue 5/3/05 Tue 5/3/05 Tue 5/3/05 5/3 4/27 4/29 4/1 3/4 Feb 27, '05 S S Mar 27, '05 S S Apr 24, '05 S