Faculty of Management Studies, University of Delhi, Delhi 110 007 Course Outline: MBAFT-6206/Production and Operations Management (MBA

A Full-Time) Dr . Sunil Sharma/Dr. D Das Objectives: The course is designed to acquaint the students with decision-ma ing in (a) Designing an operations strategy which would be in tune with the overall corporate strategy (b) Planning, Scheduling and Control of Production & Operations function. (c) Productivity improvement through layout engineering and wor simplificat ion (d) Quality Planning, Control, and Management (e) Effective and efficient flow and inventory management of materials and (f) Implementation of modern operations systems and practices li e MRP, JIT/ Lean Processing, TPM, Six Sigma etc. No. ulty I SS/DD II III DD IV SS V VI VII SS VIII DD IX DD X XI Content/Titles Nature and scope of P/OM Design of Products and Services Facilities Location Types of Operations Systems Types of Layouts: Layout Planning and Analysis 01 01 01 01 SS SS 02 02 02 03 01 ---16 X2=32 25 05 20 50 DD SS/DD No. of lectures 01 SS

Quality Assurance and Management Aggregate Production/Operations planning Production/Operations Scheduling Inventory Management Current Trends/Applied concepts in P/OM

Total Internal Assessment Scheme: Class Test(s) Class Participation Written Case Analysis/ Mini-Project(s) Total Detailed Course Outline

Wor

Simplification, Measurement and Standards 01

Fac

No. Module Faculty I Nature and Scope of P/OM 01 SS/DD Definition and evolution of P/OM, Environmental and Social concerns, Relationship with other functional areas, Contemporary issues and Current trends II Design of Products and Services 01 SS Product/Services Design Factors, Design for Quality, Value Engineering and Ergonomic Considerations

No. of Lectures

III Facilities Location 01 DD Issues involved in facilities location, Evaluation of location Alternatives, locating manufacturing and service facilities IV 01 Types of Operations System SS Types of Production/Service systems, Relationship with PLC phase, Process technologies in current context Types of Layouts Types, Planning and Analysis of Layouts, SS Assembly- line Balancing, Load- Distance formulation

V 01 VI SS

Methods Engineering. and wor simplification; Tools and techniques, Wor Measurement: Time study, Wor sampling, Production/Operation Standards VII 02 Quality Assurance and Management SS Concept of QC, QA and QM, Statistical Process Control Concept of Process Capability and Six Sigma, Approach of Total Quality Management (TQM), Service Quality. Aggregate Production/Operations planning (APP) Strategies, Methods, Costs etc. IX 02 Production/Operations Scheduling DD Flowshop and Jobshop scheduling, Johnsons rule Priority rules, Theory of constraints Inventory Management Basic Inventory control models and ordering systems Selective Inventory control models, Applications XI SS/DD 16X2=32 Current trends/Applied concepts in P/OM Introduction to MRP, Lean Processing, TPM, Supply Chain etc. Total 01 --03 01

VIII DD

X DD

Wor

Simplification, Measurement and Standards

01

COURSE STRUCTURE MBAFT 6201 ORGANIZATION EFFECTIVENESS AND CHANGE MBA Full Time I Year Section A & C (2011-2013, II Semester) Prof. Sunita Singh Sengupta/Dr. Kavita Singh PURPOSE OF THE COURSE - The purpose of this course is to familiarize the student s with the various complex issues pertaining to organizational dynamics and mana gement of change that affect the health and effectiveness of the organizations. METHODOLOGY - The methodology for this course will be lecture-discussion; group, inter-group and other experiential exercises; real life organizational change e xperiments; and field study based assignments and presentations by teams of stud ents. SESSIONAL MARKS The assessment for sessional mar s (Total 50 Mar s) will be base d on: a) Quality of organizational change assignments and presentation 30 Mar s b) Mid-term test; attendance and participation in classroom discussion 20 M ar s TOPICS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Overview of change and Development - (KS) Models of Change (KS) Organization Culture and Climate (SSS) Conflict, and Collaboration (SSS) Intergroup Behaviour and Negotiations( SSS) Power and Politics in Organizations (KS) Quality of Wor Life (KS) Management of Organizational Creativity and Innovation (KS) Management of Gender Issues (KS) Cross Cultural Management (SSS) Learning Organizations (SSS)

Management Accounting MBA FT-6205 ( 1-S.No. is the chapter no. in Horn Gren Boo , 2- the list is not complete. As of the last class before senior batch placement) 1-The manager and management accounting 2-An introduction to cost terms and purposes 3- Cost-volume-profit analysis 5-Activity based costing and activity based management 6-Master budgets and responsibility accounting 7-Flexible budgets direct cost variances and management control 10-Inventory costing and capacity analysis 11-Decision ma ing and cost management 12-Pricing decisions and cost management

Financial Management MBA FT 6204 1. An overview, Evolution of finance. the basic goal: creating shareholder value, agency issues, business ethics and social responsibility, time value of m oney 2. Investment decisions: capital budgeting decisions capital budgeting: proc ess and techniques-paybac period, accounting rate of return, NPV, IRR, MIRR, pr ofitability index, estimation of cash flows, NPV vs. IRR, ris analysis in capit al budgeting-sensitivity analysis, certainty equivalent approach, calculation of RADR, real options 3. Cost of capital: meaning and concept, calculation of WACC, the CAPM appr oach, adjusting cost of capital for ris 4. Financing decisions: capital structure, theories and value of the firm-n et income approach, net operating income approach, traditional approach, Modigli ani Miller model, determining the optimal capital structure 5. Leverage analysis and EBIT-EPS analysis: concept of leverage, types of l everage: operating leverage, financial leverage, combined leverage, lin between capital structure and capital budgeting 6. Dividend decisions: factors determining dividend policy, theories of div idend-Gordan model, Walter model, MM hypothesis, forms of dividend- cash dividen d, bonus shares, stoc split 7. Wor ing capital management: Policies, ris -return trade off, cash manage ment , receivables management , inventory management , credit management , wor i ng capital financing

Management of Information Systems MBA FT 6208 ( From the hardcopy given by Singla Sir) 1. IT trends and Industry 2. IT Issues and organizations 3. Introduction to Information Systems 4. Decision ma ing and MIS 5. Computer based information systems 6. IS architecture 7. DSS and group decision support 8. Artificial intelligence based systems 9. Expert systems 10. Structured systems analysis 11. System development 12. IT leadership and IS strategic planning 13. IS strategy 14. Inter-organizational and international information systems 15. ERP,CRM and SCM-A discussion 16. Internet and emerging technologies, IT enabled services and IT outsourci ng as strategic alternative 17. Business process reengineering 18. Business intelligence, Web 3.0 and Futuristic IT technologies

Mar eting Research MBA FT 6207 1. Introduction to MR 2. MR process 3. Formulation of research problem 4. Research design: Exploratory and conclusive research design 5. Scaling techniques: comparative and non-comparative scaling techniques, Reliability and validity of scales 6. Data collection methods: primary and secondary data, sources of secondar y data 7. Conducting review of literature 8. Survey and questionnaire design: form and layout, Pilot testing 9. Sampling techniques: probability and non-probability sampling techniques , Sample size determination 10. Data coding and data preparation: tabulation, graphical presentation and frequency distribution 11. Hypothesis testing: concepts, parametric and non parametric testing, use of statistical software 12. Correlation and regression: bivariate correlation and regression 13. Analysis of variance: one way, two way and N-way 14. Factor analysis: introduction and application in MR 15. Introduction to multivariate analysis 16. Ethical issues in MR 17. Project report writing: types of report, format of writing the report

Management Science MBA FT 6202

Economic environment of business MBA FT 6203 1. National income accounting framewor s and its usefulness in understandin g economic environment of an economy 2. Classical , Keynesian micro-economic theories, IS-LM analysis and their policy implication for monetary and fiscal policies 3. Open economy macro-economics for understanding international lin ages 4. Evolution of planned development in india, and different regulations, wh ich conditions the wor ing of the Indian economy 5. The process of structural adjustment and economic reforms-industrial pol icy, sectoral reforms 6. Disinvestment in public enterprises 7. Corporate governance in private sector 8. FDI and evaluation of the processes of globalization in india

1. 2. 3. 4. 5. 6. 7. 8. 9.

Management Science: basic concepts and its role in decision ma ing Transportation and assignment models Transshipment and routing problems Queuing theory Basic inventory models PERT/CPM Decision theory Game theory Mar ov chains