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2.

DATA ANALYSIS & INTERPRETATION

2.1 PERCENTAGE ANALYSIS TABLE 2.1.1 GENDER WISE CLASSIFICATION OF EMPLOYEES No of Respondents Male Female Total 66 44 110 Percentage (%) 60 40 100

CHART 2.1.1 GENDER WISE CLASSIFICATION OF EMPLOYEES


70 60 50 40 30 20 10 0 male female

INFERENCE: From the above table it is clear that 60% of the respondents of male, 40% of the respondents of female

TABLE 2.1.2 EXPERIENCE OF THE EMPLOYEES IN CONCERN

Age Group Less than 1 1-2 2-5 More than 5 Total

No of Respondents 10 23 47 30 110

Percentage (%) 9 21 43 27 100

CHART 2.1.2 EXPERIENCE OF THE EMPLOYEES IN CONCERN

50 45 40 35 30 25 20 15 10 5 0 less than 1 year 1-2 year 2-5 year 5 years or above

INFERENCE: The above table shows that experience of the employees working in the organization where 9% of the respondents worked for below 1 year, 21% of the respondents worked for 1 to 2 years, 43% of the respondents worked for 2 to 5, 27% of the respondents worked for more than 5 years.

TABLE 2.1.3 COMFORT LEVEL OF JOBS

Attributes Satisfied Neutral Dissatisfied Total

No of Respondents 10 96 4 110

Percentage (%) 9 87 4 100

CHART 2.1.3 COMFORT LEVEL OF JOBS

100 90 80 70 60 50 40 30 20 10 0 Satisfied neutral dissatisfied

INFERENCE: The above table shows that 9% of the respondents are satisfied with their working condition, 87% of respondents stated neutral and 4% are dissatisfied with the satisfaction.

TABLE 2.1.4 MANAGING WORK AND LIFE IN BALANCE WAY

Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total

No of Respondents 15 70 14 11 0 50

Percentage (%) 14 63 13 10 0 100

CHART 2.1.4 MANAGING WORK AND LIFE IN BALANCE WAY

70 60 50 40 30 20 10 0 strongly agree agree neutral disagree strongly disagree

INFERENCE: The above table shows that 14% of the respondents strongly agreed for balancing life and work, 63% of respondents agreed, 13% of respondents stated neutrally and 10% are dissatisfied with the statement.

TABLE 2.1.5 TIME SPENT AT WORK

Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total

No of Respondents 9 11 77 10 3 110

Percentage (%) 8 10 70 9 3 100

CHART 2.1.5 TIME SPENT AT WORK

80 70 60 50 40 30 20 10 0 strongly agree agree neutral disagree strongly disagree

INFERENCE: The above table shows that 8% of the respondents strongly agreed for the time being spent at work, 10% of respondents agreed, 70% of respondents stated neutrally and 9% are dissatisfied and 3% of respondents strongly disagreed for the statement.

TABLE 2.1.6 SATISFIED ON THE TEAM WORK IN THE ORGANIZATION

Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total

No of Respondents 15 38 41 11 5 110

Percentage (%) 14 35 37 10 4 100

CHART 2.1.6 SATISFIED ON THE TEAM WORK IN THE ORGANIZATION

40 35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that the team work is build in the organization. 14% of the respondents strongly agree, 35% of the respondents agree, 37% of the respondents neutral, 11% of the respondents disagree and 4 % of the respondents strongly disagree for the statement.

TABLE 2.1.7 QUALITY OF TIME BEING MISSED WITH FAMILY AND FRIENDS Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 0 8 24 54 24 110 Percentage (%) 0 7 22 49 22 100

CHART 2.1.7 QUALITY OF TIME BEING MISSED WITH FAMILY AND FRIENDS

60

50

40

30

20

10

0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 7% of the respondents agreed for missing the time to be spend for the family and friends, 22% of respondents stated neutrally and 49% are disagree, 22% of respondents stated strongly disagree for the statement.

TABLE 2.1.8 LOOSING TEMPER IN THE WORK PLACE Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 5 28 26 45 6 110 Percentage (%) 5 25 24 41 5 100

CHART 2.1.8 LOOSING TEMPER IN THE WORK PLACE


45 40 35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 5% of the respondents strongly agreed for losing their temper in the work place, 25% of respondents agreed, 24% of respondents stated neutrally, 41% are dissatisfied and 5% of respondents strongly disagree for the statement.

TABLE 2.1.9 EFFECTIVE MEASURE TO REDUCE THE STRESS RELATED TO JOB Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 15 30 40 18 7 110 Percentage (%) 14 27 37 16 6 100

CHART 2.1.9 EFFECTIVE MEASURE TO REDUCE THE STRESS RELATED TO JOB


40 35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 14% of respondents are strongly agreed to reduce the stress, 27% of respondents stated agreed, 37% of respondents stated neutrally, 16% of respondents disagree and 6% of respondents are strongly disagree for the statement.

TABLE 2.1.10 TRAINING FOR REDUCE STRESS Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No. of Respondents 20 35 35 15 5 110 Percentage (%) 18 32 32 14 4 100

CHART 2.1.10 TRAINING FOR REDUCE STRESS


35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 18% of respondents strongly agreed to reduce stress through training, 32% of respondents stated agreed, 32% of respondents stated neutrally, 14% of respondents stated disagree and 4% of respondents stated strongly disagree for the statement.

TABLE 2.1.11 WORK GET AFFECTED BECAUSE OF STRESS ON YOUR JOB Particulars Always Some times Rare Never Total No of Respondents 5 50 30 25 110 Percentage (%) 5 45 27 23 100

CHART 2.1.11 WORK GET AFFECTED BECAUSE OF STRESS ON YOUR JOB


50 45 40 35 30 25 20 15 10 5 0 Always Some times Rare Never

INFERENCE: The above table shows that 5% of respondents are always work affected because of stress, 45% of respondents stated sometimes, 27% of respondents rare and 23% of respondents are never for the statement.

TABLE 2.1.12 WORKING CONDITION IN GOMI REAL IT(P) LTD Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 11 38 39 16 6 110 Percentage (%) 10 35 35 15 5 100

CHART 2.1.12 WORKING CONDITION IN GOMI REAL IT(P) LTD


40 35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 10% of respondents are strongly agreed for the working condition, 35% of respondents stated agreed, 35% of respondents stated neutrally, 15% of respondents of disagreed and 5% of respondents of strongly disagree for the statement.

TABLE 2.1.13 SATISFACTION OF WORKING CONDITION Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 13 32 45 12 8 110 Percentage (%) 12 29 41 11 7 100

CHART 2.1.13 SATISFACTION OF WORKING CONDITION


45 40 35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 12% of respondents are strongly agreed due the respect from the superior, 29% of respondents stated agreed, 41% of respondents stated neutrally, 11% of respondents are disagreed and 7% of respondents are strongly disagreed.

TABLE 2.1.14 TRAINING PROGRAM HELPS IN RELATIONSHIP AMONG EMPLOYEES Particulars Yes No Total No of Respondents 105 5 110 Percentage (%) 95 5 100

CHART 2.1.14 TRAINING PROGRAM HELPS IN RELATIONSHIP AMONG EMPLOYEES


100 90 80 70 60 50 40 30 20 10 0 Yes No

INFERENCE: The above table shows that 95% of the respondents maintain relationship with other employees and 5% of the respondents stated no for the statement.

TABLE 2.1.15 RESPECT FROM THE SUPERIOR Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 14 33 43 12 8 110 Percentage (%) 13 30 39 11 7 100

CHART 2.1.15 RESPECT FROM THE SUPERIOR


45 40 35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 13% of respondents are strongly agreed due the respect from the superior, 30% of respondents agreed, 39% of respondents stated neutrally, 11% of respondents are disagreed and 7% of respondents are strongly disagreed.

TABLE 2.1.16 SUPERIOR SHOWS EMPATHY TO THEIR FELLOW WORKERS Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 15 60 30 5 0 110 Percentage (%) 14 55 27 4 0 100

CHART 2.1.16 SUPERIOR SHOWS EMPATHY TO THEIR FELLOW WORKERS


60

50

40

30

20

10

0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 14% of respondents are strongly agreed superior shows empathy to their fellow, 55% of respondents agreed, 27% of respondents stated neutrally, 4% of respondents are disagreed.

TABLE 2.1.17 OPINION REGARDING THE MANAGEMENT & UNION RELATIONSHIP Particulars Always Often Some times Never Total No of Respondents 35 48 15 12 110 Percentage (%) 32 44 14 10 100

CHART 2.1.17 OPINION REGARDING THE MANAGEMENT & UNION RELATIONSHIP


50 45 40 35 30 25 20 15 10 5 0 Always Often Some times Never

INFERENCE: The above table shows that 32% of respondents of the management and union relationship, 44% of respondents are often, 14% of respondents stated sometimes and 10% of respondents stated never for the statement.

TABLE 2.1.18 RELATIONSHIP AMONG EMPLOYEES Particulars Good Fair Bad Total No of Respondents 95 10 5 110 Percentage (%) 86 9 5 100

CHART 2.1.18 RELATIONSHIP AMONG EMPLOYEES

100 90 80 70 60 50 40 30 20 10 0 Good Fair Bad

INFERENCE: The above table shows that 86% of respondents are maintain the relationship, 9% of respondents are fair and 5% of respondents are bad.

TABLE 2.1.19 OPINION ABOUT SUPERIOR RELATION Particulars Good Fair No idea Total No of Respondents 80 25 5 110 Percentage (%) 73 23 4 100

CHART 2.1.19 OPINION ABOUT SUPERIOR RELATION

80 70 60 50 40 30 20 10 0 Good Fair No idea

INFERENCE: The above table shows that 73% of respondents relations are good, 23% of respondents are fair and 4% of respondents are stated no idea.

TABLE 2.1.20 EMPLOYER ALLOW YOU TO GIVE SUGGESTION Particulars Always Often Some times Never Total No of Respondents 26 22 54 8 110 Percentage (%) 24 20 49 7 100

CHART 2.1.20 EMPLOYER ALLOW YOU TO GIVE SUGGESTION


60

50

40

30

20

10

0 Always Often Some times Never

INFERENCE: The above table shows that 24% of respondents are allow to give suggestion, 49% of respondents are sometimes, 20% of respondents stated often and 7% of respondents stated never.

TABLE 2.1.21 AVTIVELY PARTICIPATE IN THE UNION Particulars Always Often Some times Never Total No of Respondents 60 30 14 6 110 Percentage (%) 55 27 13 5 100

CHART 2.1.21 ACTIVELY PARTICIPATE IN THE UNION


60

50

40

30

20

10

0 Always Often Some times Never

INFERENCE: The above table shows that 55% of respondents are participate in the union, 13% of respondents sometimes, 27% of respondents often and 5% of respondents never.

TABLE 2.1.22 SATISFIED WITH THE INTER-GROUP RELATION Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 25 46 20 11 8 110 Percentage (%) 23 42 18 10 7 100

CHART 2.1.22 SATISFIED WITH THE INTER-GROUP RELATION

45 40 35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERNCE: The above table shows that 23% of respondents strongly agreed with inter-group relation, 42% of respondents agreed, 18% of respondents stated neutrally, 10% of respondents disagreed and 7% of respondents strongly disagreed.

TABLE 2.1.23 ORGANIZATION HAVE JOB SECURITY Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 18 34 24 18 16 110 Percentage (%) 16 31 22 16 15 100

CHART 2.1.23 ORGANIZATION HAVE JOB SECURITY


35 30 25 20 15 10 5 0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 16% of respondents have job security, 31% of respondents agreed, 22% of respondents neutrally, 16% of respondents disagreed and 15% of respondents stated strongly disagreed.

TABLE 2.1.24 SATISFIED WITH MEDICAL ALLOWANCE PROVIDE BY ORGANIZATION Particulars Strongly Agree Agree Neutral Disagree Strongly disagree Total No of Respondents 23 60 14 7 6 110 Percentage (%) 21 55 13 6 5 100

CHART 2.1.24 SATISFIED WITH MEDICAL ALLOWANCE PROVIDE BY ORGANIZATION


60

50

40

30

20

10

0 Strongly agree Agree Neutral Disagree Strongly disagree

INFERENCE: The above table shows that 21% of respondents have job security, 55% of respondents agreed, 13% of respondents neutrally, 6% of respondents disagreed and 5% of respondents stated strongly disagreed.

TABLE 2.1.25 SATISFIED WITH YOUR ORGANIZATION WELFARE FACILITIES Particulars Always Often Some times Never Total No of Respondents 30 10 60 10 110 Percentage (%) 27 9 55 9 100

CHART 2.1.25 SATISFIED WITH YOUR ORGANIZATION WELFARE FACILITIES

60

50

40

30

20

10

0 Always Often Some times Never

INFERENCE: The above table shows that 27% of respondents are satisfied welfare facilities, 55% of respondents some times, 9% of respondents often and 9% of respondents are never stated.

TABLE 2.1.26 AGREEMENT OF THIS JOB Particulars Yes No Total No of Respondents 0 110 110 Percentage (%) 0 100 100

CHART 2.1.26 AGREEMENT OF THIS JOB


120

100

80

60

40

20

0 Yes No

INFERENCE: The above table shows that 100% of respondents have no job agreement.

TABLE 2.1.27 OPINION REGARDING DECISION MAKING PROCESS Particulars Always Often Some times Never Not very often Total No of Respondents 15 25 30 10 30 110 Percentage (%) 14 23 27 9 27 100

CHART 2.1.27 OPINION REGARDING DECISION MAKING PROCESS

30

25

20

15

10

0 Always Often Some times Never Not very often

INFERENCE: The above table shows that 15% of respondents consider the decision making process, 27% of respondents some times, 23% of respondents often, 9% of respondents stated never and 27% of respondents stated not very often.

CHI-SQUARE TEST

Null hypothesis H0 : The relationship between work experience and work and life in balance way is independent. Alternative hypothesis H1 : The relationship between work experience and work and life in balance way is dependent.

Work Strongly experience/work agree and life in balance Less than 1 2 1-2 years 3 2-5 years 5 5 or above years 5 Total 15 Calculation:

Agree

Neutral

Disagree

Strongly disagree

Total

5 15 30 20 70

2 2 8 2 14

1 3 4 3 11

0 0 0 0 0

10 23 47 30 110

Chi-square test, X = (O-E)2 / E Where, O- observed frequency E- expected frequency

Degree of freedom = (R-1) Where, R- number of rows C- number of columns

CALCULATION: CHI SQUARE TEST

O 2 5 2 1 0 3 15 2 3 0 5 30 8 4 0 5 20 2 3 0

E 1.36 6.36 1.27 1 0 3.14 14.64 2.93 2.3 0 6.41 29.91 5.98 4.7 0 4.1 19.1 3.82 3 0

(O-E) 0.64 -1.36 0.73 0 0 -0.14 0.36 -0.93 0.7 0 -1.41 0.09 2.02 -0.7 0 0.9 0.9 -1.82 0 0

(O-E)2 0.4096 1.8496 0.5329 0 0 0.0196 0.1296 0.8649 0.49 0 1.9881 0.008 4.0804 0.49 0 0.81 0.81 3.3124 0 0

(O-E)2 / E 0.30 0.29 0.42 0 0 0.006 0.008 0.295 0.21 0 0.31 0.0002 0.68 0.104 0 0.196 0.042 0.867 0 0 3.7282

Degree of freedom = 12 Calculation Value = 3.7282 Table Value =

FINDINGS: 1) Age: 39% of respondents of age between 20 30 years 2) Gender: 60% of respondents of male work in organization 3) Work experience: 43% of respondents working experience in company between 2 5 years 4) Comfort level of job: 87% of respondents are comfortable in their level of jobs. 5) Work and life in balance: 63% of respondents are satisfied in their work and life in balance way. 6) Time to spent at work: 70% of respondents are neutrally time spent at work 7) Team work: 37% of respondents are neutrally satisfied work in team in the organization 8) Miss quality of time: 49% of respondents are disagree to miss quality of time because of work 9) Loosing temper: 25% of respondents are agree to loosing temper at home or work 10) Reduce stress: 37% of respondents are neutrally reduce stress related to job 11) Training reduce stress: 32 % of respondents are agreed and neutrally reduce stress through training program 12) Work affected: 45% of respondents are sometimes work affected because of stress 13) Working condition: 35% of respondents are stated agreed and neutral for the working condition 14) Satisfaction of working condition: 41% of respondents stated neutrally satisfaction of working condition 15) Training helps in relationship: 95% of respondents are agreed to help the relationship among employees 16) Respect from superior: 39% of respondents are stated neutrally due to respect from the superior. 17) Superior shows empathy: 55% of respondents stated agreed to shows empathy to the fellow worker 18) Management and union: 44% of respondents often to maintain management and union relationship. 19) Relationship among employees: 86% of respondents are maintained relationship among employees

20) Superior relation: 73% of respondents stated relation with superior 21) Employee gives suggestion: 49% of respondents sometimes give suggestion to the employer 22) Actively participate in union: 55% of respondents are actively participate in the union 23) Inter-group relation: 42% of respondents agreed to satisfied the inter-group relation 24) Job security: 31% of respondents agreed the job security 25) Medical allowance: 55% of respondents agreed to satisfy the medical allowance by the organization 26) Welfare facilities: 55% of respondents are sometimes satisfied the welfare facilities 27) Agreement: 100% of respondents have no agreement of the work 28) Decision making process: 27% of respondents are sometimes and often to consider the decision making process.

SUGGESTIONS: 1. The organization can improve the team work in the organization because the team work to be reduce the time of work and effectively work.

2. The organization to be reduce the stress to the employee. In the organization if the employee affected through the stress means they cant able to work frequently they are not concentrated in the work.

3. The organization have to been increase the welfare facilities to the employee. If the organization improve the welfare facilities means the employee work more and actively participated in the work.

4. Organization can increase the decision making process the management allow to give the suggestion to the employee because the firm can know about their position and to know about the employee mentality. 5. Both management and employees should have strong attachment to the organization and they should work together for overall growth of the organization.

CONCLUSIONS:
The quality of work life in GOMI REAL IT (P) LTD, Chennai was moderate. It was found that the employees were satisfied with salary and benefits provided by the organization. It was also found that the working condition of the organization was satisfactory.

The main motivational factor for the employees was found to be the monetary incentives followed by job satisfaction. The main causes of the stress due to the respondents was found to be family problem, stress due to work load, relationship with superiors.

The involvement of employees in decision making was not satisfactory. The centralized decision making system was existing in the organization so the higher authority only to make decision and involvement of employees in decision making was very low.

The quality of work life in GOMI REAL IT(P) LTD, Chennai is moderate and the factors that influenced the quality of work life are adequate and fare compensations. Organization should improve the involvement of employees in decision making, and they should provide adequate training and welfare programs for development of the quality of work life of the empployees in GOMI REAL IT(P) LTD.

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