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ENGR Hamid Masood

House # 96, Bara lane swati gate Peshawar cant, N.W.F.P, Pakistan. Phone: +92-91-5252850 Cells: +92333-5720044, E-mail:,


My Desire is to create a Truly Competitive Arena wherever I work so to keep myself active and alive, it gets really important for me to be more than just a participants am a highly professional individual with transmission experience. I have years experience purely in telecom sector. My Six years experience blends operation and maintenance, technical expertise in various transmission systems like... and management of staff and resources.

Leadership capability to mentor, guide and manage teams. Experience in handling with clients across different situations Ability to provide unique and innovative solutions for critical network issues Handling emergency situations adhering to both internal & external SLA Incident management and analysis through development of policies and procedures Good interpersonal/communication skills in a team based environment

WORK EXPERIENCE: Sr. Executive NOC Team Lead (FM, QM) in UFONE Etisalat.

(Feb 2010- Current) Working in Technical Department, Islamabad)

Responsibilities & Experience.

Transmission engineer with extensive experience in Fault management, Asset management, Configuration management, Performance management, Security management and software management. Proficient in an assortment of transmission technologies, including IP/MPLS, ATM, Frame Relay, DWDM, SDH/PDH, TDM/FDM. Proficient in analyzing device logs and relating them with protocols used to identify the problem. Transmission skills include:
HUAWEIs Quid way NE80E, NE40E MPLS Routers and S6500 Switches: 1. Troubleshooting of VPN services on HUAWEIs NE40E routers 2. Troubleshooting of BGP routing protocol on NE40E routers 3. Troubleshooting of IS-IS Inter Domain routing protocol on NE80E and NE40E routers 4. Troubleshooting of OSPF on Label Edged (NE40E) Routers (LER) 5. Troubleshooting of ACL on Label Edged (NE40E) Routers (LER) 6. Troubleshooting of IP based Trunks using POS technology on Label Switched (NE40E & NE80E) Routers (LSR)

7. Excellent understanding of infrastructure at the logical and physical level, including: TCP/IP,
Ethernet, Frame Relay, DSL, DNS, 802.11 and authentication protocols

HUAWEIs NE08E, NE16E, NE20E Routers and S9300, S3500 Switches and Firewalls: 8. Operation and maintenance of GPRS traffic on NE16E and NE08E routers 9. Operation and maintenance of PTML Engineering LAN traffic on N20E, S9306 and S3500 Switches 10. Operation and maintenance of Transmission, Radio, NSS, IN and VAS terminals management traffic through Huawei Quidway S3900 switches

11. Strong commercial experience in firewalls with working experience on site to site VPNs
NORTELs Passport 7440/7480/15000 Multi Services Switches: 12. Configuration and troubleshooting of ATM based Voice E1s between PTCL Exchange and PTML MSCs 13. Configuration and troubleshooting of Voice E1s using G.729A compression on Nortel Networks proprietary Unacked Framer Trunks 14. Configuration and troubleshooting of AAL1CES based signaling links on Passport 7480 15. Configuration and troubleshooting of VR of Passport 7480 KEYMILEs Programmable Digital Multiplexers (PDMUX): 16. Configuration and Troubleshooting of BTS/ BSC/ PSTN/ NMS traffic through KEYMILEs PDMUX

17. Configuration and Troubleshooting of MSC, HLR, SMSC, SCP, STP and ITP traffic through

KEYMILEs PDMUX HUAWEIs Optix OSN 3500/1500/Metro 1000: 18. Configuration and Troubleshooting of BTS/BSC/PSTN/Inter-MSC traffic through HUAWEIs Optix OSN 3500/1500 and Metro 1000 19. Configuration and troubleshooting of SNCP service on SDH Microwave links trough Optic OSN 3500/1500 20. OSN optical power levels checks and setting the abnormal links apart through designed MS Excel macro Huawei Optix T2000 RTN Microwave: 21. Configuration and troubleshooting of BTS and BSCs through RTN 600 version 22. Troubleshooting of microwave links 1+1 protection trough RTN IDU 620 version 23. Alarm monitoring and escalation of MW alarms NEC PNMSj Microwave Network: 24. Troubleshooting, parameters changing and alarm monitoring of MW links on NEC MW network Haris Stratex Microwave Network: network Synclock BITS for Clock Source: 26. Alarm monitoring and escalation of alarms on the BITS 27. Troubleshooting clock related problems, BITS hardware boards issues in coordination with BSS field operation teams and support teams Key Job Responsibilities: 28. 24x7 monitoring, escalation & troubleshooting of various transmission networks 29. Proactively network alarms monitoring, escalations to management and follow up to resolve outages 30. Reporting the status of any service affecting alarm to field operation team through SMS and also through phone call for proper troubleshooting action 31. Software loop back testing, End to end Testing and cross connection. 32. Operation and Maintenance of Optix OSN T2000 servers NEs and implementation of E1s and STM-N ports both Electrical and fiber optics connections 33. Responsibility of monitoring surveillance task, reviewing FM (Fault Management), fault ticketing RTTS (Remedy Trouble Ticket System) and dispatching technician

25. Troubleshooting, parameters changing and alarm monitoring of MW links on Harris Stratex MW

34. AAL1CES circuits, Voice circuits, ATM virtual circuits & Frame Relay DLCIs configuration ensuring quality of delivery (meeting customer expectations) 35. Working closely with the vendors and 3rd party service providers on network changes, audits and planned outages scheduled overnight within outage windows 36. Allocation of Network resources required to provision service in response to Customer and/or network requirements 37. Configuration & Fault management via Network Management Systems (NMS) 38. Coordination with International Support teams to lodge trouble tickets 39. Coordination with NSS, BSS and Regional field operations teams for troubleshooting 40. Support & Coordination with other teams for network expansions and VAS projects 41. Coordination with IT Network team for daily LAN/WAN, internet and office email access issues 42. Responsible for troubleshooting and timely resolution of faults/issues in IP network supporting OSPF, BGP, IS-IS, MPLS/VPN services, MPLS TE Tunneling etc 43. Planning and implementing policies and solutions to improve the stability and security of the corporate network 44. Producing reports and providing statistic reports to determine the quality of service available to customers 45. Key Performance Indicators (KPIs) management for ATM, Microwave, PDMUX, Clock Source, MPLS, Optical Fiber and Ethernet networks 46. Network Diagrams, Presentations on Network connectivity, traffic flow charts and network management 47. Configuration of SNCP service for SDH Microwave interfaces Accomplishments include: 48. Understanding of GSM architecture and determining that how this architecture is structured in PTML Network 49. Understanding connectivity diagrams of SDH Microwave links, OSN End-to-End links, Engineering LAN, IT traffic, IN/VAS nodes traffic, BTS/BSC and PSTN trunks traffic through PDMUX/ATM/OSN, GPRS traffic through MPLS, BSCs management traffic through MPLS 50. Media allocation verification and media record labeling on End-to-End Sections between KEYMILEs PDMUXs 51. Labeling current media ports of KEYMILEs PDMUXs with far-end media ports to determine the far-end of the current port even if we dont have the section available between end-to-end media ports 52. Traffic record labeling on PQ-1 level tributaries of whole OSN Network to determine the exact amount of traffic impact during outage period 53. Designation of macro for monitoring the end-to-end OSN optical power levels between the fibers, creating there average based on four hours power level data so that a single value on optical port gives you the information about this ports value for four hours. Comparing this value with the threshold optical power level and copying the link into abnormal links list if the optical power level is less than the minimum threshold value. Abnormal links can then be rectified in coordination with BSS teams. 54. Designation of macro for generating the STM-1 link utilization report using Huawei N2000 server for IP/MPLS Network. Using this macro can generate the report within 10 minutes which on the other hand could take up to one hour if it is generated manually.

Assistant Manager Technical AN ELTEK VALERE. ( May

2009-Feb 2010) Working in Technical Department, Islamabad)
1. Working on different projects. 2. Telenor 2000 sites batteries installation. Manage the whole operation team. 3. Supervising the whole installation of MGW power from ELTEK side.

4. Conduct and perform the pattern test of different telecom and DC power equipment to customer. 5. Monitoring the troubleshooting of ELTEK rectifier systems and their applications. 6. Monitoring the Installation, commissioning and operation of ELTEK (AIRCON, SPD, and UPS).

Deputy Regional Manager (O&M). (March 2006-April 2009)

Worked in Ufone Project (O&M Department, Islamabad) Huawei technologies 7. Responsible for Operations&maintenance of entire network (Ufone), including BSS, NSS, IN,
8. 9. and transmission entities installed in the whole north region. Frequent meetings with customer to address and feedback different on going issues. Proactively develop, implement, and communicate effective operational procedures for improvement of network quality to enhance customer satisfaction.

10. Coordination between customer and internal team to ensure the timely deliverance as per

12. 13. 14. 15. 16. 17.


SLA. Independently develop the responsibilities and specifications for projects by identifying project phases and elements, studying project/client/vendor requirements, take help from project teams, reviewing vendor/contractor bids and preparing cost estimates Send different reports regarding network to customer on regular basis. To manage and control team & work load and to update daily progress report. To maintain and check the quality of installation according to the Operator requirements. To maintain the weekly progress and update the statistic data of installed sites. To prepare plan for the ATP of On-Air sites and deliver the sites to the operator safely. Parameter audit of all the sites. Setup of counters and formulas to generate daily statistical reports of KPIs and monitor effects of changes. Knowledge of Various Features of Ericsson and their optimum settings to improve RF Performance, Carrying out Coverage, Quality, Cell Reselections, and Handovers test using TEMS in idle as well as dedicated mode to ascertain the Design criteria. Completely handle the outsource venders In DGs( IEC,TELLHOW,FGWILLSON,DANYO,IMPACT) and other power equipment, In A/Cs(GOODMEN,HAIER,LG) and LC(MULTILINE,SALTAC,IMPACT),Shelters.

19. I have been involved in the installation of VSAT in hilly areas of Pakistan; I
have installed all kinds of VSAT which includes 1.2m, 1.8m, 2.4m and 3.8mtrs. I have ground
knowledge with proven track record on configurations and installations of modems such as Com tech, IPSAT, IDIRECT, RG modems, Huawei Routers (NE40, NE80) and a host of others.

Preventive Maintenance: To do preventive maintenance with a team on routine basis

for BTS, BSC & micro BTS sites. To check battery backup, reporting of the external alarms correctly. The purpose of this type of periodic maintenance is to check each & every equipment at the site to prevent any instantaneous alarms on GSM site to improve the QOS of GSM operator.

Testing Telecom Equipment

I can easily handle the universal Stationary Battery Analyzer from MIDTRONICS, Bert Meter, site master, spectrum Analyzer, Multi Meter.


1: Management Trainings:
I have attended O&M Management Training for Team leaders. Management in Technical Organizations

Brief PMP trainingwith 35 PDUs certificate. Organizational Behaviors Problem Solving and Decision Making. Quality control brief training from PIQC (Pakistan Institute of Quality Control). Making it happen Time Management

2: Technical Trainings:

Training on NEC(V4,NEO) and Huawei Microwave(RTN 610,620) Special Training on OSN series of huawei equipment in which huawei OSN (1500, 2500, 3500, 7500) and DWDM BWS1600. Training on Huawei BTS (3012A and 3012AE), and BSC 32, 6000. UFONE cow (BTS on wheel) training.


Date & Place of Birth: 21.03.1983, Peshawar, NWFP, Pakistan. Marital Status: Married Sex: Male 2007-2009 M.SC Electrical (Power) Engineering from N.W.F.P University of Engineering & Technology Peshawar. 1st Division 2001-2005 BSC Electrical (Communication) Engineering from N.W.F.P University of Engineering & Technology Peshawar 1st Division. st 1999.2001 FSC (Pre-Eng) Peshawar Board. 1 Division. 1997.1998 Metric (Science) Peshawar Board. 1st Division.