3G KPIs

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Contents
KPI Introduction
Call Setup in 3G from KPI perspective

KPIs impacting End User Perception

Insight into few critical KPIs

3G KPIs in MAPA HSDPA Throughput: Key factors impacting End User Discussions.

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Overview of 3G KPI
The NSN 3G KPI can be classified as below :
Field Measurement KPI RAN KPI Core Network KPI

NodeB GPRS Backbone FMT 3G SGSN GGSN PS data server Firewall Internet

RNC

3G MSC

Modem

CS data server

PSTN

End-to-End KPI

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RAN KPI Classification

The RAN KPI can be classified into the following categories Accessibility Retainability Mobility Usage RAN KPI Throughput
BS GPRS Backbone FMT 3G SGSN GGSN PS data server Firewall Internet

RNC

3G MSC PSTN

Modem

CS data server

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AMR CS Call Phases

UE
WBTS DRNC SRNC CN

1. Cell search, BCCH decoding & RACH access

2. RRC connection set-up

Accessibility: RRC Setup & Access Rate RAB Setup & Access Rate Call Setup Success Rate

3. UE <--> CS-CN signalling 4. RAB set-up

5. Service Established
Retainability: RAB Drop Rate Mobility: SHO Success Rate

6. Branch addition/deletion & Active set update

7. Service Released
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PS Call Phases
UE WBTS DRNC SRNC CN
1. Cell search, BCCH decoding & RACH access Same as for AMR call

2. RRC connection setup

3. Attach 4. RAB set-up
Accessibility: RRC Setup & Access Rate RAB Setup & Access Rate Call Setup Success Rate

5. UE <--> PS-CN Signalling (PDP Context Activation Accept)

6. PS Data Session Established 7. State Transitions 8. Branch addition/deletion & Active set update 9. PS Data Session Released
Retainability: RAB Drop Rate Mobility: SHO Success Rate

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Definition of Call Set-Up Success Rate (CSSR)

UE
RRC: Connection Request

BTS

RNC
RRC Connection Setup phase

CN

Resource Reservation in RNC, BTS, Transmission

RRC: RRC Connection Request Setup RRC Connection Access phase

RNC waits reply from UE

RRC: RRC Connection Completed RRC: Initial Direct Transfer cm service request RANAP: Initial UE Message
DIRECT TRANSFER (Call Proceeding)

RANAP: RAB Assignment Request

RAB Connection Setup phase

Resource Reservation in RNC, BTS, Transmission

Call Setup Success Rate Call Setup Time

RRC: Radio Bearer Set-up

RRC: Radio Bearer Setup Complete

RAB Connection Access phase

RNC waits reply from TRANSFER (Alerting) DIRECT UE

RANAP: RAB Assignment Response

DIRECT TRANSFER (Connect)

DIRECT TRANSFER (Connect Acknowledge)

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3G KPIs
Cell Availability

Mobility
RT SHO Success Rate NRT SHO Success Rate 3G-2G RT ISHO Success Rate 3G-2G NRT ISHO Success Rate

Accessibility
Voice Call Setup Success Rate Video Call Setup Success Rate PS Call Setup Success Rate HSDPA Accessibility HSUPA Accessibility

Service Quality
HSDPA Cell Throughput

Retainability
Voice Drop Call Rate Video Drop Call Rate PS Drop Call Rate HSDPA Retainability HSUPA Retainability

Usage
CE Utilization Iub Usage Code Utilisation Power Utilisation

Should be used as monitoring PI to proactively upgrade capacity before failures occur

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Insight into 3G KPIs

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Accessibility: Voice and Video CSSR

Def: Ratio between successfully established CS voice/video calls compared to the overall number of voice/Video call establishment attempts

CSSR

Number of successfulcall setups Number of call attempts

CSSR

(CS RRC Setup and Access Completion Rate) * (Successful CS Voice RAB Allocation ) (Total Voice RAB attempts)
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Accessibility: PS CSSR
Def: PS Setup Success Rate is the ratio between successfully allocated PS NRT RAB compared to the number PS call attempts

PS CSSR

(Successful PS CAll Setup) (Total PS Call Attempts)

CSSR

(PS RRC Setup and Access Completion Rate) * (Successful PS NRT RAB Allocation) (Total PS NRT RAB attempts)

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Retainability: Voice and Video Drop Call Rate

Def: Ratio between Dropped voice/video calls and the overall number of

established voice calls

DCR

( No. of voice / video drop calls ) ( No. of voice / video drop calls No. of Normal Release Voice / Video calls)
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Retainability: PS Call Drop Rate

Def: Ratio between the number of PS call drops compared to the overall number of call drops and normal release of PS calls.

PS DCR

( No. of PS NRT drop calls ) ( No. of PS NRT drop calls No. of Normal Release PS NRT calls)

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Mobility: RT & NRT SHO Success Rate

Def: RT (or NRT) Soft Handover Success Rate means branch addition, branch deletion or branch replacement for RT (or NRT) traffic over the reporting period in the Source Cell. It is ratio between successful Active set updates compared to initial addition /Replacement /Deletion requests for RT (or NRT) traffic

RT SHO Success Rate

(Successful Active Set Update for RT) 100% (Total Active Set Update Request for RT) (Successful Active Set Update for NRT) 100% (Total Active Set Update Request for NRT)

NRT SHO Success Rate

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Mobility: 3G-2G Intersystem Handover Success Rate

Def. Ratio between number of GSM layer 3 HANDOVER COMPLETE messages and the number of RRC HANDOVER FROM UTRAN messages
UE
RRC: Handover from UTRAN command

RNC
Attempt Attempt

BSC
Handover Detect Handover Complete

CN
Success

3G - 2G RT ISHO SR

Number of successful ISHOs Number of ISHO Attempts

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Relevant 3G KPIs in MAPA

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3G KPIs in MAPA

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Monitoring KPIs
Cell Availability

Mobility
RT SHO Success Rate NRT SHO Success Rate 3G-2G RT ISHO Success Rate 3G-2G NRT ISHO Success Rate

Accessibility
Voice Call Setup Success Rate Video Call Setup Success Rate PS Call Setup Success Rate HSDPA Accessibility HSUPA Accessibility

Service Quality
HSDPA Cell Throughput

Retainability
Voice Drop Call Rate Video Drop Call Rate PS Drop Call Rate HSDPA Retainability HSPA Retainability

Usage
CE Utilization Iub Usage OVSF Utilisation Power Utilisation

Should be used as monitoring PI to proactively upgrade capacity before failures occur

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Capacity Utilization in 3G MAPA

Usage
CE Utilization Iub Usage Code Utilisation Power Utilisation

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HSDPA Throughput

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HSDPA Throughput
Some of the crucial factors impacting HSDPA throughput

User throughput dependent on device capabilities (3gpp UE

category definition: Max throughput capability varies from 1.8 Mbps to 21 Mbps)

User throughput dependent on number of simultaneous active users

in the cell: Higher the simultaneous active users, lower the throughput (HSDPA is a shared channel)

User throughput varies based on radio conditions and locations Application type, usage etc.

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UE Perspective : UE Categories
HSDSCH category 1 2 max. No. of HS-DSCH Codes 5 5 min. * Inter-TTI interval 3 (6 ms) 3 Modulation DualStream MIMO supported No No Peak Rate 1.2 Mbps 1.2 Mbps

QPSK/16QAM QPSK/16QAM

3
4 5 6 7 8 9

5
5 5 5 10 10 15

2 (4 ms)
2 1 (2 ms) 1 1 1 1

QPSK/16QAM
QPSK/16QAM QPSK/16QAM QPSK/16QAM QPSK/16QAM QPSK/16QAM QPSK/16QAM

No
No No No No No No

1.8 Mbps
1.8 Mbps 3.6 Mbps 3.6 Mbps 7 Mbps 7 Mbps 10 Mbps

10
11 12 13 14 15 16 17 18

15
5 5 15 15 15 15 15 15

1
2 1 1 1 1 1 1 1

QPSK/16QAM
QPSK only QPSK only QPSK/16QAM/ 64QAM QPSK/16QAM/ 64QAM QPSK/16QAM QPSK/16QAM

No
No No No No Yes Yes

14 Mbps
1 Mbps 1.8 Mbps 17.4 Mbps 21.1 Mbps 23.4 Mbps 28 Mbps 17.4 or 23.4 Mbps 21.1 or 28 Mbps

QPSK/16QAM/ 64QAM or Dual-Stream MIMO QPSK/16QAM/ 64QAM or Dual-Stream MIMO

Commonly used UEs

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UE Capabilities in Mumbai 3G Network

~20% Only R99 Capable ~80% HSDPA Capable

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Mumbai PS Data Traffic: R99, HSPA

95% of PS Traffic from HSPA Close to 90% from HSDPA only

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UE Capabilities in Bihar 3G Network

Close to 20 % R99 Capable ~80% HSDPA Capable
UE capabilities similar to Mumbai 3G NW

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PS Data Traffic in Bihar 3G Network

UE capabilities same as in Mum HSPA contribution is ~95%

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UE Capabilities in WB 3G Network
~23% Only R99 Capable ~77% HSDPA Capable

Not significant difference In terms of HSDPA capable devices

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PS Data Traffic in WB 3G Network

23% of R99 capable handsets ( 3-5% higher than MUM, BH) Contribution by R99 traffic is Higher in WB ( ~ 15% Higher than MUM, BH) HSPA Traffic contribution is ~80% Overall Traffic is much less as compared to MUM and BH
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HSDPA Throughput: Simultaneous User

Device: Max 21Mbps capable dongle Throughput achieved:

Max: 5.4 Mbps, Avg 5.0 Mbps *4E1 Site

Device: Sierra Wireless (Max 21Mbps capable dongle) No. of simultaneous users at test location: 7 Throughput achieved: Max: 2Mbps, Avg 1.0 Mbps *4E1 Site (7 users) Max: 3 Mbps, Avg 1.6 Mbps ( 6 users)

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HSDPA Data Volume and Throughput

Data Volume varies from ~ 7.5Gbits to ~ 70 Mbits Huge variation in Cell Throughput

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Quick Summary
A brief overview of 3G KPIs which have impact on End User

Perception Significance of KPIs at different stages of call UE capabilities in Bharti NW ( Mumbai, WB, Bihar) Factors impacting the throughput KPIs in Daily MAPA

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Questions

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