AT&T Connect AT&T Connect Mobile for Android User Guide

v1.0 May 2012

Published by: Product: Title: Product version: Publication date: Reference number: Revision number

AT&T Intellectual Property AT&T Connect AT&T Connect Mobile for Android User Guide v1.0 5/8/2012 CONMADUG 01

Disclaimer 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. AT&T Proprietary.

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About this Guide

This User Guide is designed to ease your way into using the AT&T Connect Mobile for Android application. Enjoy!

Published: 5/8/2012

Contents
1. Getting Started .................................................................................................................... 6 What You Need ........................................................................................................................... 6 Installing the Application............................................................................................................. 7 Download from Google Play.................................................................................................... 7 Download from an Email Invitation ........................................................................................ 7 Running the Application for the First Time ................................................................................. 8 Entering Your Details ............................................................................................................... 9 2. Joining a Conference...........................................................................................................11 Joining from the Home Screen .................................................................................................. 11 Connecting Your Audio .............................................................................................................. 13 Using the Call Me Feature ..................................................................................................... 13 Dialing in to the Conference.................................................................................................. 13 Is Your Audio Already Connected? ........................................................................................ 14 Reconnecting your Audio ...................................................................................................... 14 Joining from an Email Invitation ................................................................................................ 14 Joining from the Calendar ......................................................................................................... 15 3. Participating in a Conference ..............................................................................................16 What Do You See in the Participants Tab? ................................................................................ 16 What Can You Do in the Participants Tab? ............................................................................... 18 Mute or Unmute Your Microphone ...................................................................................... 18 Use Emoticons to Express Your Mood, Opinion and More ................................................... 19 View Information about the Participants .............................................................................. 20 What Do You See on the Whiteboard? ..................................................................................... 20 What Do You See in the Conference Tab? ................................................................................ 21 What Can You Do in the Conference Tab? ................................................................................ 22 Connect Your Audio............................................................................................................... 22 Access Application Information............................................................................................. 22 Report a Problem .................................................................................................................. 23 Exiting the Conference .............................................................................................................. 24

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Figures
Figure 1-AT&T Connect Icon ............................................................................................................... 7 Figure 2- Link to AT&T Connect Conference ....................................................................................... 7 Figure 3-AT&T Connect Download Screen .......................................................................................... 8 Figure 4-AT&T End User License Agreement Screen .......................................................................... 9 Figure 5-Welcome Screen ................................................................................................................... 9 Figure 6-My Profile Screen ................................................................................................................ 10 Figure 7-Home Screen ....................................................................................................................... 11 Figure 8Current Conferences Screen .............................................................................................. 12 Figure 9Waiting Room Screen ..................................................................................................... 12 Figure 10-Audio Connection Screen.................................................................................................. 13 Figure 11-Audio Button without Connection .................................................................................... 14 Figure 12-Conference Settings Button .............................................................................................. 14 Figure 13-Link to AT&T Connect Conference .................................................................................... 15 Figure 14-Participants Tab ................................................................................................................ 16 Figure 15-Mute Button ..................................................................................................................... 18 Figure 16-Muted Button ................................................................................................................... 18 Figure 17-Emoticons Screen.............................................................................................................. 19 Figure 18-Emoticon Button ............................................................................................................... 19 Figure 19-Number of Participants with Raised Hands ...................................................................... 19 Figure 20-Participant Card ................................................................................................................ 20 Figure 21-Whiteboard Button ........................................................................................................... 20 Figure 22-Whiteboard in Portrait and Landscape Modes ................................................................. 21 Figure 23-Conference Button............................................................................................................ 21 Figure 24-Conference Settings Tab ................................................................................................... 22 Figure 25-Information Screen ........................................................................................................... 23 Figure 26-Report a Problem Screen .................................................................................................. 24

Tables
Table 1-Navigation Buttons/Notifications/Icons .............................................................................. 17 Table 2-Participant List Icons ............................................................................................................ 17

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1. GETTING STARTED
AT&T Connect Mobile for Android provides a virtual conference space that lets you easily participate in an AT&T Connect conference using existing Internet and telephone resources. With your Android mobile device you can: Attend AT&T Connect conferences as a participant View the Participants list Share emoticons See who is speaking and raising their hands See who has stepped out of the conference View whiteboard content

What You Need

To use AT&T Connect Mobile for Android you need: One of the following supported operating systems: Android 2.3 (Gingerbread) Android ICS Samsung Galaxy S2 (i9100 ) Samsung Galaxy SII (i777) Samsung Infuse 4G (i997) Samsung Galaxy SII Skyrocket (i727) HTC Inspire 4G (PD98120)

One of the following supported devices:

Note: If you use an Android device other than the ones listed above, you can still use the AT&T Connect application. However, some functions may not work properly. An active 4G, 3G or 2G GSM cellular network or WiFi connection A conference that was initiated on AT&T Connect v9.2 with SP1 or higher.

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Installing the Application

Typically, you download the AT&T Connect Mobile for Android application from Google Play. However, you can also download the application via an email invitation to a conference.

Download from Google Play

Download the AT&T Connect Mobile for Android application from Google Play at https://play.google.com/store. After the application is installed, the AT&T Connect icon appears in your devices home screen.

Figure 1-AT&T Connect Icon

Download from an Email Invitation

If you have not yet downloaded the AT&T Connect Mobile application and you receive an email invitation to an AT&T conference, you can download the application via the invitation link. 1. Click on the link to the conference in the email invitation.

Figure 2- Link to AT&T Connect Conference This opens the AT&T Connect download screen.

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Figure 3-AT&T Connect Download Screen 2. Tap on the Google Play button go to the AT&T Connect application in Google Play. 3. Tap on Download to begin the installation process. After the application is installed, the AT&T Connect icon appears in your devices home screen.

Running the Application for the First Time

1. Tap on the AT&T Connect icon in your devices home screen to launch the application. 2. Tap on Accept in the AT&T Connect End User License Agreement screen.

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Figure 4-AT&T End User License Agreement Screen

Entering Your Details

After accepting the license agreement, you are asked to provide your details in the Welcome screen.

Figure 5-Welcome Screen 1. Enter your name as you wish it to appear to all other participants in the conference. 2. Enter your email address.
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3. Enter your phone number which is used for the Call Me option, if allowed by your company. 4. Tap on Done.

Editing Your Number

Once you entered your details in the Welcome screen, it transforms into the My Profile screen. Here you can edit your phone number whenever you open the AT&T Connect Mobile application. You do not need to be in a conference to do so. To edit your number: 1. Tap on the AT&T Connect icon in your devices home screen. 2. Tap on the menu icon on your device and then tap on My profile to open the My Profile screen with your details.

Figure 6-My Profile Screen 3. Edit your phone number as desired. 4. Tap on Done.

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2. JOINING A CONFERENCE
Join a conference from the home screen, email invitation or from a scheduled meeting in your mobile devices calendar.

Joining from the Home Screen

1. Tap on the AT&T Connect icon in your devices home screen to open the AT&T Connect home screen.

Figure 7-Home Screen 2. Tap on the Join button. This opens the Current Conferences screen with a list of your ongoing conferences and those that will occur within the next two hours. You can join an ongoing conference, or a conference that will start within the next fifteen minutes.

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Figure 8Current Conferences Screen 3. Tap on the conference you wish to join. You will be connected to the conference within in a few moments. Until then you see the Waiting Room screen.

Figure 9Waiting Room Screen Once you are connected to the conference, the Audio Connection screen pops up for you to connect your audio to the conference. 4. Choose how you wish to connect your audio (see below, Connecting Your Audio).

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Connecting Your Audio

When joining a conference, the Audio Connection screen is displayed for you to choose how you wish to connect your audio to the conference. You can request to be called (if your company has allowed this option) or you can dial in to the conference. After your audio is connected, you must re-open the application.

Figure 10-Audio Connection Screen

Using the Call Me Feature

If your company has enabled the Call Me feature, you can have AT&T Connect call you to connect your audio. AT&T Connect will call the number that you entered in the Welcome screen. For more information, see Entering Your Details. 1. Tap on Call Me and wait for AT&Ts incoming call. 2. Answer the call and dial 1 to proceed to the conference automatically. 3. Once connected, go back to the AT&T Connect application.

Dialing in to the Conference

Either perform a quick dial or dial in to the conference according to the Dial-in instructions. 1. Tap on Dial-in to be connected automatically. or Tap on Display Dial-in Instructions to open a web page with the dial-in instructions for dialing in manually.

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2. Once connected, go back to the AT&T Connect application.

Is Your Audio Already Connected?

If you are already connected to the conference by audio (mobile or land line connection), you need to enter a code. 1. In the Audio Connection screen, tap on Im already connected by phone. 2. Dial the number displayed in the notification message.

Reconnecting your Audio

If your audio was disconnected during the conference, you can easily re-connect from the Conference or Participants tabs. 1. Tap on the disabled Audio button to open the Audio Connection screen.

Figure 11-Audio Button without Connection or Tap on the Conference tab to open the Audio Connection screen.

Figure 12-Conference Settings Button 2. Connect with one of the audio connection options. For more information, see Connecting Your Audio.

Joining from an Email Invitation

Youve received an email invitation to an AT&T Connect conference. 1. Open the mail application on your mobile device. 2. Locate the AT&T Connect invitation and tap on the link under To connect to the Web Conference. You will be connected to the conference within in a few moments.

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Figure 13-Link to AT&T Connect Conference 3. Choose how you wish to connect your audio. For more information, see Connecting Your Audio. Note: If you have not yet installed the application, you will be redirected to the GooglePlay page with a download link. For more information see Download from an Email Invitation.

Joining from the Calendar

You have an AT&T Connect conference scheduled in your calendar. 1. Open the calendar application in your mobile device. 2. Locate the AT&T Connect conference you wish to join and tap on the link to the conference. You will be connected to the conference within in a few moments. 3. Choose how you wish to connect your audio. For more information, see Connecting Your Audio.

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3. PARTICIPATING IN A CONFERENCE
Welcome to the conference! The first screen you see is the Participants tab.

Figure 14-Participants Tab

What Do You See in the Participants Tab?

The Participants tab lists the names of all the participants who are currently in the conference (including you). Your name is listed first and the presenters name is displayed in orange. An emoticon may be displayed to the right of each participants name. To the right of the emoticon column is an icon with the audio status of the participant. At the top of the screen are navigation buttons for switching between the Participants, Chat, Whiteboard and Conference tabs. The bottom of the screen displays, the name of the current speaker and the number of participants who are currently raising their hands. Note: In the Chat tab you write notes to the other conference participants. This feature will be available in the next version of AT&T Connect Mobile for Android.

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The tables below describe the icons, notifications and buttons in the Participants tab. Table 1-Navigation Buttons/Notifications/Icons

Item

Description
Navigation buttons for accessing the applications tabs. Pressed buttons are white and blue. The number in parenthesis in the Participants button indicates how many participants are in the conference. Currently the Chat tab is not enabled. Me area displaying your name, emoticon and audio status (see below). In the Me area, buttons for muting and unmuting your microphone. When your audio is connected, this button displays your audio state. For more information, see Mute or Unmute Your Microphone.

Default state of Mute/Unmute button. Indicates that your audio is connected and your microphone is not muted.

Selected state of Mute/Unmute button. Indicates that your microphone is muted.

Indicates that your audio is not connected.

Indicates that you are speaking.

Indicates that your microphone is muted and locked. In the Me area, button for selecting an emoticon to be displayed to the other participants. This button also displays the last emoticon you choose. For more information, see Use Emoticons to Express Your Mood, Opinion and More.

Default state of Emoticon button. Indicates that you hve not selected an emoticon.

Selected state of Emoticon button, in this case a Smiley. Status bar indicates who is currently speaking in the conference. Also indicates how many participants are raising their hands.

Table 2-Participant List Icons

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Icon

Description
Audio status: Participant is available. Displayed only to the conferences presenter. Audio status: Participant is speaking. Displayed to all participants. Audio status: Participant is muted. Displayed only to the conferences presenter. Audio status: Participants audio is not connected. Displayed only to conferences presenter. Audio status: Participant is muted and locked. Displayed only to the conferences presenter. Example of emoticon. Displayed to all participants. For more information, Use Emoticons to Express Your Mood, Opinion and More.

What Can You Do in the Participants Tab?

This section describes what actions you can perform in the Participants tab during the conference.

Mute or Unmute Your Microphone

1. To mute your microphone, tap on the Mute/Unmute button.

Figure 15-Mute Button The button changes to:

Figure 16-Muted Button 2. To unmute your microphone, tap on the Mute/Unmute button again.

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Use Emoticons to Express Your Mood, Opinion and More

Even if you arent speaking in the conference, you can express yourself with the following emoticons. You can also virtually raise your hand and step out of (and back into) the conference.

Figure 17-Emoticons Screen 1. Tap on the Emoticon button.

Figure 18-Emoticon Button 2. Choose the emoticon that represents what you wish to convey. The emoticon is displayed to the right of your name in the Participants list and the Emoticon button changes to the state you chose. 3. To clear the emoticon, tap on the emoticons button again. Your emoticon is cleared and the Emoticon button changes back to its original state. Note: The hand icon in the status bar shows how many participants are raising their hands (including you).

Figure 19-Number of Participants with Raised Hands

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View Information about the Participants

View information about a participant in the participants card. This information includes the way in which the participant is connected to the conference, the participants emoticon and the audio status of the participant. To view the participants card: Do a long tap on the participants name in the Participants list.

Figure 20-Participant Card

What Do You See on the Whiteboard?

During a conference, the presenter may wish to share an application on the whiteboard, in the Whiteboard tab. When content is ready for viewing, a blue indication is displayed on the bottom of the Whiteboard button. By rotating your mobile device, you can view the whiteboard content in both portrait and landscape modes. The status bar is displayed in the both views. The toolbar buttons are displayed only in portrait mode. To view whiteboard content: When content is ready for viewing, tap on the Whiteboard button to open the Whiteboard tab.

Figure 21-Whiteboard Button

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Figure 22-Whiteboard in Portrait and Landscape Modes

What Do You See in the Conference Tab?

The Conference tab displays the conferences name and ID number. Tap on the Conference button to open the Conference Settings tab.

Figure 23-Conference Button

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Figure 24-Conference Settings Tab

What Can You Do in the Conference Tab?

Connect Your Audio
If you did not connected your audio when joining the conference or if your audio was disconnected, tap on Audio Connection to connect (or reconnect). For more information, see Connecting Your Audio.

Access Application Information

1. Tap on About in the Conference Settings screen to open the information screen.

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Figure 25-Information Screen 2. Tap on License Agreement or Intellectual Property to open the respective screens.

Report a Problem
If you have a problem with the application, you can report it. You can also attach logs which provide relevant information from your mobile device to the support and development teams. 1. Tap on About in the Conference Settings screen to open the information screen. 2. Tap on Report a Problem to open the Report a Problem screen.

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Figure 26-Report a Problem Screen 3. Type in a detailed description of your problem (the more details the better) and tap on Attach My Logs if you wish to provide additional information. 4. Tap on Done and then tap on Send.

Exiting the Conference

1. Tap back on your mobile device. 2. Tap Yes when you are asked for confirmation.

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