Degremont Annual Report 2010

COMMITED TOGETHER TO WATER, A SOURCE OF LIFE
Through the very nature of its business, Degrmont is

not only a major player in sustainable development, but also a pioneer in the design, provision and operation of sustainable water management solutions.
Degrmont is fully committed to the SUEZ ENVIRONNEMENT

corporate strategy, at the heart of which lies a vocation to provide the companys customers with solutions that help create green growth, while at the same time respecting human beings and the environment.
COMMITTED TOGETHER
A SOURCE OF LIFE
Publishing an annual report provides us with a welcome opportunity to thank our customers, employees and partners. It also represents a further step in our drive for continuous improvement, as it enables us to take stock of a years achievements. The document before you is structured into two parts. The first booklet presents Degrmonts role and expertise in the field of water treatment. The second reviews our activities and successes during 2010, but also takes a look at what the future may hold. We hope the report will provide you with an initial feel for who we are and what we do, or get to know more about us. For further information, please visit our website at: www.degremont.com
TO WATER,
Because water is a source of life. Because our areas of activity are a source of solutions. We strive to ensure that they are also a source of progress, of success, of commitment and of prosperity.
SOURCE OF SUCCESS
ABOUT US
06
ENVIRONMENTAL PERFORMANCE: A DRIVER OF GROWTH INTERVIEW WITH JEAN-LOUIS CHAUSSADE
Chief Executive Officer of SUEZ ENVIRONNEMENT
07
DEGRMONT, LEVERAGING OPPORTUNITIES ON WORLDWIDE SCALE INTERVIEW WITH THIERRY MALLET
Chairman of Degrmont and Senior Executive Vice President of SUEZ ENVIRONNEMENT in charge of the International Sector
08
DRAWING ON OUR EXPERIENCE TO SHAPE THE FUTURE INTERVIEW WITH REMI LANTIER
Chief Executive Officer of Degrmont
SOURCE OF SOLUTIONS
11
FOUR INTEGRATED AREAS OF ACTIVITY
12
FIVE PROVEN AREAS OF EXPERTISE
14
OUR FLAGSHIP PRODUCTS
16
FORGING AHEAD TOGETHER
18
PROUD OF OUR HISTORY
SOURCE OF SUCCESS
A LEADING EXPERT IN THE WATER TREATMENT INDUSTRY
Degrmont designs, builds, equips, operates and finances facilities that combine technical and economic performance with respect for their local environment, whether on natural or urban sites. Degrmonts employees are committed to the values which, for over 70 years now, have underpinned the companys pursuit of excellence: being ambitious for Degrmont, committing with courage, creating trust through respect and integrity, progressing and helping others to progress. This culture is the source of the companys expertise and performance. Degrmont draws on its areas of expertise to offer its municipal and industrial customers solutions that are the most advanced, reliable and affordable available, and best suited to local resources and conditions.
70 YEARS
EXPERIENCE
MORE THAN 500 TECHNOLOGIES PATENTED
10,000
PLANTS EQUIPPED WITH A DEGRMONT TECHNOLOGY WORLDWIDE
ABOUT US
1,520 M
REVENUES IN 2010
IN 2010,
DEGRMONTS OPERATIONS TEAMS SUPPLIED DRINKING WATER TO ALMOST
4,500
EMPLOYEES
19 MILLION
PEOPLE
PEOPLE AND TREATED WASTEWATER FOR MORE THAN
21 MILLION
1 BILLION
PEOPLE SERVED BY A FACILITY BUILT BY DEGRMONT
13.5 M
INVESTED IN R&D IN 2010
Natural resources are not infinite. Each day, SUEZ ENVIRONNEMENT and its subsidiaries deal with the challenge of protecting resources by providing innovative solutions to industry and to millions of people. SUEZ ENVIRONNEMENT supplies drinking water to 91 million people, provides wastewater treatment services for 61 million people, and collects the waste produced by 50 million people. SUEZ ENVIRONNEMENT has 79,554 employees and, with its presence on five continents, is a world leader exclusively dedicated to water and waste management services. In 2010, SUEZ ENVIRONNEMENT, a subsidiary owned 35.8% by GDF SUEZ, posted revenues of 13.9 billion.
ii SOURCE OF SUCCESS
ENVIRONMENTAL PERFORMANCE: A DRIVER OF GROWTH
JEAN-LOUIS CHAUSSADE CHIEF EXECUTIVE OFFICER OF SUEZ ENVIRONNEMENT
What is your assessment of 2010? JEAN-LOUIS CHAUSSADE For SUEZ ENVIRONNEMENT, 2010 was a year in which we concentrated on consolidating the companys strategic positions and accelerating growth internationally. Despite a difficult economic environment, in particular in the developed countries, the Group met its performance objectives, recording revenue growth of 12.8%. Its presence in over 70 countries, strengthened by the friendly takeover of Aguas de Barcelona (AGBAR), confirms SUEZ ENVIRONNEMENT as a major player in the environmental industry, worldwide.
What importance is afforded to innovation within the Group? J.-L.C. Research and innovation are fundamental to the strategy of SUEZ ENVIRONNEMENT, as they will be fundamental to meeting the environmental challenges of the 21st century. Our policy of continuous innovation is backed by a structured network of expertise and research centres. We regularly deploy new technologies and services to meet the needs of our customers, in particular in fields such as waste recycling, the protection of water resources, environmental footprint reduction and renewable energy generation. We have also set up an investment fund, Blue Orange, to support start-up companies offering innovative technologies in the environmental services industry, thus strengthening our ability to introduce new products and services. At the end of 2010, for example, we signed an initial exclusive agreement with the Irish company CynarLtd, which develops a technology that enables plastic waste to be converted into diesel. What would you single out as the companys main achievements during 2010? J.-L.C. 2010 was a year in which we secured a number of important contracts, in both water and waste management. Our contract with IBM, for example, to equip all of Maltas water meters with remote reading capabilities, or the choice of SITA France to operate a household waste incineration plant at Ivry, capable of handling the waste of 1.2 million people in
Paris and its surroundings, making it one of the largest such facilities in Europe. Beyond the purely commercial sphere, we intensified our communications with customers, with a view to better understanding their needs and expectations. In terms of water treatment, we have for some years now been engaged in a reflection on the water cycle, with the aim of preserving biodiversity, rethinking how we use water and making better use of wastewater as a source of energy. This work has enabled us to develop new products and services, such as Degrs Bleus, already introduced by a number of local authorities and which uses the calories contained in wastewater to generate heat. This is then used to heat individual households, sporting facilities and community buildings, reducing the emission of greenhouse gases by between 50 and 80%. Another solution, Dolce , already has over 120,000 private subscribers, all of whom can now monitor their consumption of water in real time, helping to combat the problem of leaks. Taken together, these innovative solutions make us pioneers in our areas of activity, serving as further proof of our commitment to supporting our customers in meeting the challenges they face in the domain of environmental performance.
6/7
DEGRMONT, LEVERAGING OPPORTUNITIES ON A WORLDWIDE SCALE
THIERRY MALLET CHAIRMAN OF DEGRMONT AND SENIOR EXECUTIVE VICE PRESIDENT OF SUEZ ENVIRONNEMENT IN CHARGE OF THE INTERNATIONAL SECTOR
What is your assessment of 2010 and how do you see the outlook for the future? THIERRY MALLET In 2010, SUEZ ENVIRONNEMENT strengthened its position internationally, thanks to an ambitious and selective development strategy. For example, 27% of Group revenue derived from outside Europe in 2010, compared to 20% in 2008. Among the factors favouring the growth of the Group are our improved understanding of future needs in terms of water and waste management, increasing demand for equipment, and the introduction of more stringent environmental standards in numerous countries.
What role is afforded to Degrmont within the Groups strategy? T. M. SUEZ ENVIRONNEMENT is determined to consolidate its position as a worldwide player of reference in its field, and Degrmont is at the heart of that strategy. Thanks to its technological expertise, recognised by industrial and public-sector customers alike, throughout the world, Degrmont is perfectly positioned to spearhead that drive internationally. Present across five continents, the compagny has developped a deep understanding of local issues that will enable the entire Group to move into new markets and new regions. Which regions in particular? T. M. In Europe, SUEZ ENVIRONNEMENT is looking to maintain and consolidate its historic base by offering services featuring a high proportion of value added, and that meet the demands of these mature markets in terms of environmental performance. Australia is a prime example of the development strategy adopted by SUEZ ENVIRONNEMENT, accounting for 6% of company revenue during 2010, compared to just 1% in 2004. Through its projects in Perth and, more recently, Melbourne, Degrmont is playing a major role in this growth. The company has become a valued partner to local authorities increasingly in search of desalination solutions and ways to re-use wastewater after treatment, to
help them deal with recurrent issues of water resources. In the USA, the water market remains highly fragmented, but strong demand for environmental performance is certain to lead to further consolidation among the major players and thus favour United Water, backed as it is by the technological expertise of SUEZ ENVIRONNEMENT. In China, the Group currently supplies 13 million people with drinking water, making it one of the top three private suppliers of drinking water and wastewater treatment services in the country. It operates principally via our subsidiary, Sino French, a joint venture between SUEZ ENVIRONNEMENT and its Chinese partner, New World. Dating from 1985, this partnership provides SUEZ ENVIRONNEMENT with a solid local base, enabling it to better understand the context and expectations of its customers. SUEZ ENVIRONNEMENT is also present in the Mediterranean basin, through LYDEC in Morocco, and SEAAL and AGBAR in Algeria, and is also active in the Middle East (Saudi Arabia, the United Arab Emirates, Jordan). Finally, the Group has a presence in Central Europe (Poland, Czech Republic, Slovakia) in both water and waste management, and where its development is being fuelled in particular by the application of European Union environmental regulations.
8/9
DRAWING ON OUR EXPERIENCE TO SHAPE THE FUTURE
RMI LANTIER CHIEF EXECUTIVE OFFICER OF DEGRMONT
What is your take on 2010? How does your roadmap for the future look? RMI LANTIER Our global presence, coupled with over 70 years worth of experience, make Degrmont remarkably capable of adapting and confirm our position as a worldwide expert in water treatment. Our four complementary areas of expertise and remarkable human resources make us uniquely qualified to seize new opportunities for growth. In 2010, we supplied solutions for many emerging needs in Brazil, Australia and China, by responding specifically to what the market required of us: industrial solutions, high-tech products and, where requested, turnkey build, operate and finance packages. In Australia, we were called upon to implement two enormous projects, in terms of both their size and scope: construction projects in Melbourne, and operations in Perth and Adelaide.
In Europe, a mature market in which conditions continue to prove difficult, we are constantly developing products and services to support our customers in their plant refurbishment and upgrade projects. We work with them to meet their sustainable development objectives, in particular in the fields of energy efficiency and social responsibility. The challenge for the future will be to respond to the growing scarcity of water resources, but also to convert wastewater into a source of energy. We will continue with our approach, designed to guarantee technological and business performance while at the same time respecting the environment, in particular by reducing the environmental impact of our own activities. What are the foundations upon which Degrmonts growth is built? R. L. The world is constantly changing, as are the needs of our customers and as are we. In a difficult and contrasting global context, our ability to adapt is key. We constantly develop our methods and practices, maintaining and furthering the expertise of our employees through ongoing training programmes. We constantly seek to intensify communications with stakeholders, to improve our understanding of the issues they face. Our research and development activities are also a key driver of growth. We pursue a range of partnerships technological partnerships, financial partnerships, research partnerships with a view to
further strengthening our competitive advantage through the synergy of expertise. You say you adapt to the needs of your customers. What concrete examples can you give of that? R. L. First and foremost, we maintain close relationships with them locally, and regularly conduct satisfaction surveys. We support them as they go about their business. For example, by making available to them Perform&eau, our training resource designed specifically for plant commissioning, and backed by 40 years worth of Degrmont experience. Then theres O2C, which helps local authorities to measure the environmental footprint of their plants. We pay particular attention to ensuring the safety of both future operators and our staff, a key consideration within our professional approach. In the agreements we enter into, our commitments are linked to those of our customers: efficiency, profitability and sustainability. Speaking more generally, we place customer satisfaction at the heart of our priorities. This annual report contains numerous illustrations of our commitment in this respect. So, to sum up? R. L. Degrmont is a pioneer in the sustainable management of water resources. Individually and collectively, we have bought into a noble, practical vision: to be committed together to water, a source of life. That is what drives us and fuels our pride.
SOURCE OF SOLUTIONS
10/11
ii SOURCE OF SOLUTIONS
4 INTEGRATED AREAS OF ACTIVITY

BY COMBINING AND MASTERING ITS 4 AREAS OF ACTIVITY DEGRMONT POSITIONS , ITSELF AS A WORLDWIDE REFERENCE IN THE DOMAIN OF WATER TREATMENT.
DESIGN AND CONSTRUCTION

Its expertise enables Degrmont to meet the needs of its customers for all types of plant: new units, extensions, refurbishments
Acting as both project manager and a water treatment expert, Degrmont is responsible for managing all stages of the plant design and construction process: choice of processes and site locations, purchasing management, site supervision, equipment assembly, commissioning. Degrmont offers future operators user-friendly facilities and ensures they fit in harmoniously with the natural environment.
OPERATION AND SERVICES

Managing facilities efficiently on a day-to-day basis, but also looking to the future and offering new services
Degrmonts sphere of activity extends from the day-to-day management of facilities (operational tools, operational management, infrastructure maintenance) to services provided to operators (supply of spare parts, refurbishment, training). In addition, when Degrmont builds a facility, its expert operators are involved in all the preliminary stages of the project (design, risk assessment, technical validation, ergonomics), thereby making it easier to anticipate operators needs. For its customers, this joint expertise as both a builder and an operator is a guarantee of reliability and performance.
EQUIPMENT AND TECHNOLOGIES

Designing the solutions of the future, today
Either directly or via a network of resellers, Degrmont offers equipment packages designed to improve and/or diversify the performance of existing facilities. Drying, sludge incineration, water disinfection using ozone and UV treatments, ultrafiltration, reverse osmosis, ion exchange, treatment of process water, biological treatment, separation All these applications bring together Degrmonts expertise and are exemplified through internationally renowned brands such as Innoplana, Ozonia, Triogen, Aquasource, Infilco, Anderson or Water & Power Technologies.
BOT: BUILD, OPERATE, TRANSFER

Supporting our customers, being fully involved at all stages of a project, from financing through construction to operation
A BOT contract is implemented when a local authority, province, state or industrial group requires Degrmont to be fully involved up to and including financing arrangements. Degrmont is represented by a company solely dedicated to the project, and is responsible for the design, construction, financing and operation of the water treatment facility. In return, the customer undertakes to pay a fee covering the operating costs and depreciation of the capital invested. At the end of the contract, the facility is transferred over to the customer.
5 PROVEN AREAS OF EXPERTISE
DRINKING WATER PRODUCTION

The growing scarcity of the worlds water resources calls for innovative solutions. Degrmont can produce drinking water from whatever source, whatever its quality
The drinking water market is driven both by developing countries and industrial countries. Suffering from their difficulties in accessing water, developing countries are looking for reliable and affordable production solutions. In the industrialised world, the focus is on improving comfort and public health. The diversity of the technologies developed by Degrmont (sand filtration, flotation, ultrafiltration) is a key advantage in responding to these multiple priorities.
DESALINATION
To combat water stress, Degrmont designs technologies capable of producing fresh water from seawater, an alternative for the future
Desalination is an alternative with the capacity to respond to rising need for domestic and industrial water. Degrmont provides unique and efficient treatment processes for each stage, with a particular focus on pre-treatment in reverse osmosis desalination, the process that dictates the efficiency, reliability and durability of membrane-based systems.
SOLUTIONS
FOR THE OIL AND GAS INDUSTRIES, STEELMAKING, PAPER, PETROCHEMICALS, THERMAL POWER STATIONS
80 CAPITAL
CITIES EQUIPPED WITH DEGRMONT PLANTS
10 MILLION
PEOPLE CONSUME WATER DESALINATED BY DEGREMONT
3,000
DRINKING WATER PRODUCTION PLANTS BUILT BY DEGRMONT WORLDWIDE
250 DESALINATION PLANTS
BUILT BY DEGRMONT WORLDWIDE
12/13
DEGRMONT OFFERS ITS CUSTOMERS 5 AREAS OF EXPERTISE, AFFORDABLY AND TAILORED TO THEIR ECONOMIC AND GEOGRAPHICAL REALITIES.
MUNICIPAL WASTEWATER PURIFICATION AND RE-USE

Degrmonts solutions enable rain and household water to be treated to a level of quality that opens up many possibilities
Degrmonts expertise and experience in this field guarantee local authorities and industrial customers public health and environmental safety as well as full compliance with regulatory requirements. Degrmont also supplies processes for the re-use of wastewater to meet agricultural, urban and industrial needs, or as an affordable means to restore natural water reserves.
BIOSOLIDS / SLUDGE TREATMENT

Extracting energy from sludge, cutting the amount of waste resulting from wastewater treatment
As a secondary product of wastewater treatment, sludge is a major economic and environmental priority. As a result of regulatory changes and better wastewater treatment processes, sludge quantities have increased significantly. To deal with this issue, Degrmont offers its customers a wide range of processes, from digestion, thickening, dewatering and drying, through to incineration.
INDUSTRIAL WATER TREATMENT AND PRODUCTION

Degrmont aids its industrial customers in the selection of solutions tailored specifically to their process water production and effluent treatment needs
Industrial wastewater treatment is a fast-growing sector. In partnership with Ondeo IS, Degrmont is able to draw on its expertise in a wide array of processes to provide water production solutions compatible with the most sensitive industrial requirements. Degrmonts expertise is widely acknowledged on this market.
30
INNODRY 2E DRYING SHOPS
2,500
51 THERMYLIS
WASTEWATER PLANTS
BUILT BY DEGRMONT WORLDWIDE
TM
THERMAL OXIDATION SYSTEMS
OUR FLAGSHIP PRODUCTS

DEGRMONT OFFERS A RANGE OF PRODUCTS AND SERVICES THAT FAVOUR THE RESPONSIBLE USE OF WATER, MITIGATION OF ENVIRONMENTAL IMPACT AND IDENTIFICATION OF ALTERNATIVE RESOURCES
* Smartrack
DESALINATION
At the cutting edge of innovation in desalination, Degrmont is fulfilling sustainable development priorities: use of wind power, energy recovery, pretreatment systems to minimise membrane washing, improved concentrate dispersion processes to protect marine wildlife.
2010
is a standardised production system that can adapt to any plant changes, offering customers freedom to choose their supplier when replacing the ultra ltration modules. It covers 3 of Degrmonts areas of expertise: Drinking Water, desalination and re-use.
DRINKING WATER
In order to meet new public health requirements, Degrmont has developed state-of-the-art solutions: from flotation to ultrafiltration, our technologies are increasingly more compact, automated, reliable and cost-efficient.
2010
BIOSOLIDS
When it comes to biosolids, Degrmont possesses expertise in multiple areas, with a focus on innovation in treatment quality, whatever the final purpose of the sludge produced. The aim is to use the biosolids efficiently, whether for agriculture or energy generation.
Ultramarine Smartrack
SEAWATER PRE-TREATMENT WITH RACK-MOUNTED OUT/IN ULTRAFILTRATION MODULES CUSTOMER BENEFIT
Ultrazur Smartrack
DRINKING WATER PRODUCTION WITH RACK-MOUNTED OUT/IN ULTRAFILTRATION MODULES CUSTOMER BENEFIT
Running upstream of the reverse osmosis process, this solution contributes to sustainability by preventing iron salts being discharged into the marine environment.
Dehydris Lime
INTENSIVE SLUDGE DEWATERING BY PRE-LIMING BEFORE CENTRIFUGING CUSTOMER BENEFIT
Ultrazur forms a bacteriological barrier that guarantees water that is safe for public health.
Seaclean Filter
SEAWATER CLARIFICATION BY MULTIMEDIA PRESSURE FILTRATION CUSTOMER BENEFIT
Much higher dewatered sludge quality than achieved by postliming.
Ultrazur ZW 1000
PRE-CLARIFICATION BY SUBMERGED ULTRAFILTRATION MEMBRANES CUSTOMER BENEFIT
Dehydris Osmo
INTENSIVE ELECTRO-OSMOTIC SLUDGE DEWATERING IN PARTNERSHIP WITH EIMCO WT CUSTOMER BENEFIT
The compact Ultrazur ZW1000 forms a bacteriological barrier that guarantees water that is safe and of consistent quality.
Installable on facilities of any size, the Seaclean filter guarantees the stability and quality of filtered water ahead of the reverse osmosis process.
Drier sludge without any mineral processing.
Seadaf Aquadaf
SURFACE WATER CLARIFICATION BY RAPID FLOTATION WITH A PLUG-FLOW FLOCCULATOR-RICTOR TECHNOLOGY UNDER LICENSE CUSTOMER BENEFIT SEAWATER CLARIFICATION BY RAPID FLOTATION CUSTOMER BENEFIT
Digelis Turbo
INTENSIVE BIOLOGICAL OR MIXED SLUDGE DIGESTION, USING THERMAL HYDROLYSIS FOR BIOLOGICAL SLUDGE CUSTOMER BENEFIT
Instant start-up for optimum ease-of-use, small footprint.
With its high capacity to tolerate fast flow rates, making it possible to treat large volumes of water for reverse osmosis, Seadaf is a flexible unit for treating water turbidity (algae or suspended solids).
Size of the digester halved, increased biogas production, and a 5 to 10 point increase in dryness.
14/15
MUNICIPAL WASTEWATER TREATMENT / RE-USE

Innovative for their compact size and reduced energy and reagent consumption, these technologies guarantee better biodiversity protection. In addition, Degrmont supplies solutions that re-use treated water for agricultural, industrial or municipal purposes.
INDUSTRY
Degrmonts technologies produce water that is consistent with the most critical industrial needs, contribute to our customers industrial processes, and provide the raw material needed to manufacture a wide range of products.
Greendaf
TERTIARY PHOSPHORUS REMOVAL BY RAPID FLOTATION - RICTOR TECHNOLOGY UNDER LICENCE CUSTOMER BENEFIT
Compakblue
SUBMERGED DISK PROCESS FOR ELIMINATING SUSPENDED SOLIDS AND ASSOCIATED POLLUTANTS CUSTOMER BENEFIT
Outstanding efficacy of phosphorus removal, with low reagent consumption.
Oxyblue
AN EFFICIENT COMBINATION OF THE OZONE AND BIOFOR TECHNOLOGIES IN ORDER TO TACKLE THE PROBLEM OF POORLY BIODEGRADABLE COD (CHEMICAL OXYGEN DEMAND) IN WASTEWATER AND PROCESS WATER CUSTOMER BENEFIT
Cyclor
SLUDGE ACTIVATION PROCESS USING A SEQUENCE BIOLOGICAL REACTOR CUSTOMER BENEFIT
Compakblue is an effective, compact and energy-efficient solution, producing water of sufficient quality to be re-used or discharged into sensitive areas.
Economical, through a 50% reduction in ozone requirements. This highly flexible process is also efficient for the removal of micro-pollutants in municipal wastewater plants.
Complete treatment process allowing discharge into sensitive areas with a particularly small footprint.
2010
2010
Ultrablue Smartrack
CLEARED WATER TREATMENT WITH RACK-MOUNTED OUT/IN ULTRAFILTRATION MODULES FOR RE-USE APPLICATIONS CUSTOMER BENEFIT
Greenbass
DREGULATION OF SEQUENCED ACTIVATED SLUDGE AERATION CUSTOMER BENEFIT
SERVICE SOLUTIONS
To help local authorities operate their plants, Degrmont provides a diverse range of Service Solutions.
The local authority maintains operational control, whilst receiving assistance for specific services and tasks: start-up, equipment maintenance, refurbishment, extensions, specialised equipment rental, process analysis, online parts and equipment purchase, operator training.
Greenbass reduces energy consumption in sewage plants by continuously adjusting the airflow used in biological treatments.
Plant outlet solution for water re-use (agriculture, urban areas,).
2010
Cleargreen
DEDICATED BIOLOGICAL TREATMENT FOR HIGH AMMONIA EFFLUENTS CUSTOMER BENEFIT
Without affecting performance or reagent consumption, Cleargreen reduces aeration requirements by 60% compared with conventional nitrogen treatment processes.
FORGING AHEAD TOGETHER
EXECUTIVE COMMITTEE
RMI LANTIER Chief Executive Officer Our approaches take into account contemporary water issues, thus providing our customers with the best technological, economic and environmental performance.
JACQUES BLEIN Chief Operating Officer We innovate together with our customers, co-creating sustainable solutions that address the economic and environmental issues they face.
JEAN DE NASSAU Adviser to the CEO Restoring to nature every day what it gave us the day before, that is the fine business Degrmont is in.
JOINED THE EXECUTIVE COMMITTEE IN THE LAST 3 YEARS 4 MEMBERS FROM DIFFERENT SUBSIDIARIES OF SUEZ ENVIRONNEMENT
MEMBERS HAVE
FRANOIS BERNS Chief Executive Officer, Degrmont Technologies Present all over the world, we provide the human resources and expertise of an international group with strong local roots.
CLMENT DE VILLEPIN Director of Human Resources Our generalised approach of managing expertise and skills helps each of our employees to develop and thus better serve our customers, wherever they are.
SABINE ROUS Director of Communications Degrmont, a modern brand with a rich heritage, one that allies the ambitions and expectations of customers and employees alike in treating and supplying water, source of life.
XAVIER BOULAT Director of Finance and Administration We are committed to ensuring sustainable growth that creates value for our customers, employees and shareholders.
16/17
THE EXECUTIVE COMMITTEE WORKS TOGETHER TO DEVELOP IDEAS, CONSULT AND MAKE DECISIONS WITH A VIEW TO ENSURING THAT THE COMPANYS STRATEGY IS CONSISTENT AND EFFECTIVELY IMPLEMENTED. THE COMMITTEE IS SUPPORTED BY INTERNAL DEPARTMENTS ON MATTERS THAT CALL FOR CROSS-DISCIPLINARY EXPERTISE. ITS AIM: TO ENSURE THAT DEGRMONT CONTINUES TO BE AN EFFICIENT, SUCCESSFUL AND INNOVATIVE COMPANY.
FRANOIS FVRIER Director, Middle-East & Asia-Pacific Business Line Our ambition in Australia is becoming a reality. We will continue to adapt our products, processes and services to local contexts.
FRDRIC CLAUX Director, BOT Activities Our partnerships enable us to be more competitive, to offer innovative solutions and strengthen our presence in fast-growing markets.
CLAUDIO TAGNIN Director, Engineering, Innovation & Procurement Our innovations and engineering focus on improving the energy efficiency and environmental performance of our customers.
AVERAGE AGE
49
4 NATIONALITIES
PIERRE-YVES POULIQUEN Director, Europe Business Line We support our European customers in their pursuit of environmental performance, in particular by exploiting the energyproducing potential of wastewater.
JOS DEL CASTILLO Director, Iberia, Africa, Latin America Business Line Like our customers, and for our customers, we work to reduce the environmental impact of our activities.
MICHEL ULRICH Director, Melbourne Business Line In Melbourne, Degrmont will be producing and supplying water on an unheard-of scale, proving its ability to take on ambitious challenges.
MARC HAUCHECORNE Director, Processes & Organization We organise and share our expertise, processes and tools, to serve our customers efficiently and effectively, wherever they are in the world.
PROUD OF OUR HISTORY
1939 / FRANCE
Company set up in Paris by Gilbert Degrmont.
1953 / INDONESIA
Jakarta inaugurates its first drinking water production unit. 1 million people gain access to water.
1984
Development of the Biofor biological filtration system for treating carbon, ammonia nitrogen and nitrates whilst removing suspended solids from wastewater. 1,000 units installed worldwide so far
1947 / BELGIUM
First international subsidiary.
1954
First patent filed for the Pulsator filtration process, a pulsed sludge blanket clarifier which is still used in drinking water production. Since then, Degrmont has filed more than 500 patents.
1948 / EGYPT
First drinking water production plant outside France.
1988 / FRANCE
First membrane ultrafiltration plant, a process that, among other things, replaces the conventional clarification and disinfection treatment.
1950
FIRST PUBLICATION OF THE WATER TREATMENT HANDBOOK. The essential worldwide guide to water treatment. It has since been translated into English, Spanish, German, Russian and Chinese.
1957
In less than 10 years, 15 international subsidiaries created, including one in New York in 1961.
1991
DEGRMONT IS THE FIRST WATER ENGINEERING FIRM TO BE AWARDED ISO 9001 CERTIFICATION.
1967
Degrmont joins the Lyonnaise des Eaux Group.
1997
Inception of SUEZ - Lyonnaise des Eaux
1975 / SAUDI ARABIA

First reverse osmosis desalination plant in Riyadh.
CAPACITY: 200,000 cu. m. of water
2000 / FRANCE
DEGRMONT IS THE FIRST FRENCH ENGINEERING FIRM TO BE AWARDED ISO 14001 CERTIFICATION FOR ITS ENVIRONMENTAL PROTECTION RESEARCH PROCESS.
per day
18/19
THE EXPERTISE WE ACCUMULATE YEAR AFTER YEAR IN OUR AREAS OF ACTIVITY GIVES US A QUITE PARTICULAR RESPONSIBILITY: TO OFFER OUR CUSTOMERS SOLUTIONS THAT FAVOUR GROWTH, WHILE RESPECTING BOTH PEOPLE AND THE ENVIRONMENT.
2001
Development of the Hliantis sewage sludge solar dewatering process, reflecting a sustainable development approach: limited waste production, reduced greenhouse gas emissions, use of renewable energy.
2005 / ALGERIA
Five design and build contracts for drinking water production units.
TOTAL INSTALLED CAPACITY:
2008
STOCK MARKET AND CAC 40 LISTING OF SUEZ ENVIRONNEMENT, operating exclusively in the water and waste management sectors.
1.6 million cu. m. per day
2006 / CANADA 2001 / CHILE

Construction of Latin Americas largest wastewater treatment plant. The Farfana wastewater plant currently processes municipal wastewater for 3.7 million PE, i.e. 50% of the population of Santiago.
CAPACITY: 800,000 cu. m. of water
Commissioning of the worlds largest sludge thermal oxidation facility, Lakeview.

CAPACITY: 400 tonnes per day
2009 / AUSTRALIA
30-year build and operate contract in Melbourne for the largest seawater desalination plant ever built under a public-private partnership. It will supply 4 million people each day.
CAPACITY: 450,000 cu. m. per day
2006 / RUSSIA
Start-up of the worlds largest ultrafiltration plant, Moscow. 1,344 membrane modules CAPACITY: 275,000 cu. m. per day
per day
2009
EMIRATES
2003 / UNITED ARAB

The worlds first hybrid desalination plant using reverse osmosis and distillation, Fujairah.
REVERSE OSMOSIS CAPACITY:
2007 / AUSTRALIA
Construction and operation of the Southern Hemispheres largest seawater desalination plant, Perth.
DEGRMONT CELEBRATES ITS 70TH BIRTHDAY!

http://www.degremont-70years.com/f/en/
170,000 cu. m. per day

DISTILLATION CAPACITY:
2010 / FRANCE
SIAAP commissions Degrmont to design and build the new pretreatment facility for the Seine Aval sewage plant, Achres.
CAPACITY: 1.4 million cu. m. per day
280,000 cu. m. per day
2008 / EGYPT
Design and build contract for the extension of Africas largest sewage plant, Gabal El Asfar.
2004
DEGRMONT IS AWARDED ISO 14001 CERTIFICATION FOR ENVIRONMENTAL MANAGEMENT. Launch of the OMEGA continuous quality improvement programme, a focus for the different initiatives still underway to enhance Degrmonts performance.
2010 / CHINA
Degrmont and a consortium of partners are awarded the first DBO contract from the city of Hong Kong for the refurbishment, extension and operation of the Pillar Point sewage treatment plant.
This document is printed on FSC paper made from sustainably managed forests and controlled sources.
Rapport dactivit 2010 - Direction de la Communication Degrmont - Conception et ralisation : Plan Cratif & Co Annual Report 2010 - Degrmont Communications Department - Design and Production: Plan Cratif & Co Crdits photos : Degrmont, Getty Images, SUEZ ENVIRONNEMENT / Abacapress / Christophe Guibbaud, Martha Rodriguez Photo credits: Degrmont, Getty Images, SUEZ ENVIRONNEMENT / Abacapress / Christophe Guibbaud, Cyrille Dupont
www.degremont.com
2010
OUR COMMITMENTS OUR ACHIEVEMENTS
COMMITTED TOGETHER
A SOURCE OF LIFE
TO WATER,
SOURCE OF PROGRESS
02
LOOKING BACK WITH PRIDE, FORWARD WITH OPTIMISM INTERVIEW WITH JACQUES BLEIN
Chief Operating Officer of Degrmont
04
HIGHLIGHTS OF THE YEAR 2010
SOURCE OF COMMITMENT
08
PROGRESSING TOGETHER INTERVIEW WITH FRDRIC CLAUX
Director of Degrmonts Build, Operate, Transfer activities
12
MULTIPLE SOLUTIONS INTERVIEW WITH HENRI BRONNER
Vice President of the Urban Community of Strasbourg, Mayor of Vendenheim (France)
16
MISSIONS ACCOMPLISHED INTERVIEW WITH TAQSEM A. KHAN
Chief Executive Officer, Dhaka Water Supply & Sewerage Authority (Bangladesh)
20
SUPPLYING WATER AND MORE INTERVIEW WITH YUE BAO
Chief Executive Officer of the Suzhou Industrial Park Water JV (China)
SOURCE OF FUTURE PROGRESS

26
CONTINUOUS IMPROVEMENT INTERVIEW WITH CLMENT DE VILLEPIN
Director of Human Resources, Degrmont Group
32
KEY FIGURES
SOURCE OF PROGRESS
2/3
ii SOURCE OF PROGRESS
LOOKING BACK WITH PRIDE, FORWARD WITH OPTIMISM
JACQUES BLEIN CHIEF OPERATING OFFICER OF DEGRMONT
Following its strong showing in previous years, does the companys performance during 2010 confirm Degrmont as a growing force? JACQUES BLEIN Yes, I believe so. The number and scope of contracts awarded to Degrmont during 2010 serve as proof of the strong demand that exists for a portfolio of products and services such as ours, delivered by a highly committed workforce. The fact that many of our existing clients have extended their contracts with Degrmont is also a source of great pride for us. During the year, we won a number of major contracts in fast-growing regions. Hong Kong, for example, where were appointed to build and operate the Pillar Point sewage treatment plant, in addition to Korea and China, where we will be supplying ozonation, drying and incineration facilities. In Brazil, Petrobras awarded us a new contract for the treatment of industrial wastewater, while in India, we brought the wastewater and sludge treatment plant at Wazirabad into service.
How do you explain this strong performance, in such a difficult business environment? J. B. I put it down to the professionalism of our staff, the strength of our business model, our innovation policy while continuing to improve existing products, and our determination to always be as competitive as possible. We continue to stand alongside our clients in those regions most affected by the recession, such as Europe and the United States. In Spain, for example, we will be installing a Thermylis sludge incineration furnace in Bilbao, while in France, the Strasbourg Urban Community has awarded us a joint contract with Lyonnaise des Eaux to operate its sewage plant for a period of eight years.
design and deliver new products and services to our customers. We have entered into a number of important partnerships: with Bluewater Bio, for example, in the United States, for the biological treatment of effluents, General Electric in ultrafiltration membranes, and Rictor, for flotation. Or to cite another example, our alliance contract with South Australia Water for the operation of its plants and networks in Adelaide. Key to the award of this contract was our alliance with Transfield Services, which will be contributing its expertise in infastructure maintenance, coupled with its strong local presence.
You said last year that you would be looking to develop new solutions to support your customers. Can you give any examples of this? J. B. We have continued our investments in research, a policy which has resulted in our introducing five technological firsts this year. Our strategy for keeping pace with and pioneering advances in water treatment includes devising our own technology solutions, developing partnerships and participating in research programmes. We have added new fields of expertise, entered into cost and risk-sharing agreements, and cut the amount of time it takes to
How do you see the challenges to come, and what is your strategy for dealing with them? J. B. Beyond continuing to provide them with our technical expertise, our responsibility is to support our customers in addressing the major changes taking place in their own environment. The challenges may be financial, for example when it comes to funding infrastructure developments; economic, in dealing with rising energy costs; regulatory, as standards evolve; or technological, in terms of controlling new processes. We are also committed to continuing to support local authorities and industrial customers in meeting their objectives in terms of protecting water resources, preserving biodiversity and combatting climate change.
USA / PASADENA
Inauguration of Water & Power Technologies mobile deionisation processing facility.
MALTA
/ STRASBOURG
Degrmont Services and Lyonnaise des Eaux win the 8-year contract to operate the sewage plant via a dedicated company, Valhorin.
CAPACITY: 1,000,000 PE
/ MILL CREEK
Start-up of the wastewater treatment facility.
CAPACITY: 500,000 PE 80% of the island groups wastewater will be treated in this plant
/ COUDEKERQUE
Inauguration of the Dunkerque Urban Community sewage plant.
CAPACITY: 100,000 PE
/ DIGNE-LES-BAINS
HUNGARY / CSEPEL
Design and construction of 3 fluid bed incinerators.
UNIT CAPACITY: 100 tonnes of dried sludge per day
Delivery of the sewage plant. Start of a four-year operating contract under ISO 9001 and ISO 14001 certifications.
CAPACITY: 1,600,000 PE
MEXICO / ITAPALAPA FRANCE / ACHRES
Inauguration of Frances first HEQ (High Environmental Quality) wastewater treatment unit.
CAPACITY: 35,000 PE
/ BORDEAUX
Construction starts on the Louis Fargue sewage plant. This low-environmental footprint plant is designed to minimise energy consumption while producing a combination of renewable energy and high-quality sludge for agricultural use. Two Innodry 2E lines will treat 120 tonnes of sludge per day.
Inauguration of the Itapalapa drinking water treatment plant to alleviate the shortage of drinking water.
SIAAP commissioned Degrmont to design and build the new pretreatment facility for the Seine Aval sewage plant, Achres.
TARGET: to raise maximum capacity from 45 cu. m. per second to 70 cu. m. per second
4/5
SELECTED CONTRACTS, INAUGURATIONS AND OTHER EVENTS FROM 2010. FOR FURTHER INFORMATION OF THIS TYPE, PLEASE VISIT OUR WESBITE: www.degremont.com
SPAIN / BILBAO
Design and construction of a fluid bed incinerator.
CAPACITY: 58 tonnes of
QATAR / BARWA CITY

Construction of a wastewater re-use plant, Barwa City.
CAPACITY: 60,000 PE
/ TIANJIN BINHAI
dried sludge per day
RUSSIA
CHINA / HONG KONG

Installation of two INNODRY 2E lines, which will treat 200 tonnes of wet sludge discharged by the 4 sewage plants in the new economic zone of Tianjin Binhai.
OPERATIONAL START-UP: mid-2012
/ ROSTOV-ON-THE-DON
CAPACITY: 84 tonnes of dried sludge per day
MAURITANIA
/ NOUAKCHOTT
Inauguration of the countrys first drinking water production plant.
Degrmont and a consortium of partners win the first DBO contract from the city of Hong Kong for the refurbishment, extension and operation of the Pillar Point wastewater re-use plant.
/ SHENZEN
CAPACITY: 80 tonnes of dried sludge per day
EGYPT
/ GABAL EL ASFAR
2nd extension to the operating contract for the Gabal El Asfar wastewater treatment plant, Cairo.
CONTRACT TERM: 3 years CAPACITY: 650,000 cu. m. per day
GWI AWARDS 2010
DEGRMONT WINS ALL PRIZES IN THE DESALINATION SEGMENT
DEGRMONT
BARCELONA
DESALINATION COMPANY OF THE YEAR MELBOURNE VICTORIA DESALINATION PLANT, DESALINATION CONTRACT OF THE YEAR
DESALINATION PLANT OF THE YEAR
KOREA / SEOUL
AUSTRALIA
/ MELBOURNE
Start of the pre-commissioning stages for the seawater desalination plant (30-year BOT contract won in 2009 under a public/private partnership for the financing, construction and operation of the plant).
BRAZIL
Degrmont and Ondeo IS are awarded a contract to design and build a plant to treat industrial wastewater and rainwater from the RNest refinery operated by Petrobras, one of the worlds largest oil companies.
Ozonia installs four ozone generators at the Am-sa plant, Seouls biggest drinking water production facility.
TOTAL CAPACITY: 100 kg per hour
Close to 3,200 people are working on the site
CHILE
Delivery of the molybdenum treatment plant molybdenum is a chemical element used in alloys and present in graphite and lead built for Codelco, the worlds leading copper producer.
MONGOLIA / ERDENET
BANGLADESH
/ SAIDABAD
Degrmont signs a DBO contract to extend the largest drinking water treatment plant in Dhaka.
CAPACITY: doubled to 450,000 cu. m. per day
INDIA / WAZIRABAD
Extension to the wastewater treatment plant to cater for rapid growth among the regions population.
Inauguration of the wastewater recycling plant, which will feed 50,000 additional cubic metres per day into Delhis drinking water distribution system, supplying 500,000 people.
6/7
DEGRMONT IN EUROPE
France, Degrmonts traditional homeland, is where, in addition to designing, building and operating plants of all sizes, the company continues to focus its research and innovation activities. Degrmont also has a strong presence in Italy, where it boasts close to 600 facilities. It is also active in Eurasia. Wherever it operates, Degrmont meets specific needs associated with individual economic and geographical environments.
DEGRMONT IN NORTH AMERICA

With a strong presence in North America, Degrmont Technologies and its three brands Infilco, Ozonia and AndersonWPT are active in all aspects of water management. Teams of experts design and build turnkey solutions for industrial users and local authorities.
DEGRMONT IN SOUTH AMERICA

On the South American continent, Degrmont undertakes primarily designbuild-operate type contracts. In Mapocho in Chile, Panama and Berazategui in Argentina, the company builds municipal wastewater treatment facilities. In Brazil and Uruguay, it has built major facilities for the industrial sector.
DEGRMONT IN AFRICA
For close to 60 years now, Degrmont has been present on the African continent with a design and build portfolio of more than 500 drinking water and sewage plants. These efficient, economical facilities are designed to take into account local climatic conditions.
DEGRMONT IN ASIA, OCEANIA AND THE MIDDLE EAST

Over the course of the past 60 years, Degrmont has built water production and treatment plants for some of the biggest cities in India, China and Australia. In the Middle East, Degrmont maintains a particularly strong presence in the desalination and re-use markets.
SOURCE OF COMMITMENT
8/9
ii SOURCE OF COMMITMENT
PROGRESSING TOGETHER
INTERVIEW: DEGRMONT REGULARLY ENTERS INTO PARTNERSHIPS THAT ENABLE IT TO EXPAND ITS RANGE OF PRODUCTS AND SERVICES AND CREATE WIN-WIN RELATIONSHIPS BOTH FOR THE PARTIES INVOLVED AND FOR ITS CUSTOMERS.
PARTNERING, TO BETTER SERVE OUR CUSTOMERS

FRDRIC CLAUX DIRECTOR OF DEGRMONTS BOT ACTIVITIES (BUILD, OPERATE, TRANSFER)
What types of partnership do you develop? FRDRIC CLAUX
At Degrmont, partnership is both a fundamental and
horizontally-integrated process, because it stands at the heart of all our business lines. In terms of construction, we naturally enter into industrial partnerships with the big civil engineering firms. On the BOT side, we call on coinvestors or financial partners, such as pension funds, who share our approach to investment. We also form technological partnerships with selected suppliers. Our ability to give them feedback on the innovative technologies they supply us with enables us to go beyond the traditional customer-supplier relationship. Finally, we also form partnerships with some of our customers, in particular through research programmes, as well as in the domain of social and environmental responsibility.
What are the advantages for your customers? F. C.
EGYPT
SEWAGE PLANT
Bringing partners on board enables us to broaden our range of skills and
GABAL EL ASFAR
PARTNER: ARAB CONTRACTORS CAPACITY:
increase our competitiveness. By complementing and building on each others skills and expertise, we are able to develop products and services that meet the specific needs of our customers. We also look to form partnerships with local companies and institutions, with a view to aligning our solutions as closely as possible with their realities.
What are the keys to a successful partnership? F. C.
650,000 CU. M. PER DAY
I believe that the success of a partnership depends on three key factors:
setting shared goals, smooth communication to maintain mutual understanding, and finally, clear benefits for both parties.
PROGRESSING TOGETHER
g High Environmental Quality (HEQ)
An approach that seeks to reduce the environmental impact of a building, from construction through to operation.
l Setbal Peninsula.
LAGOINHA, PORTUGAL
A FIRST IN EUROPE!
The Lagoinha sewage plant in Portugal showcases the best Europe has to offer! Swedish technology combined with French engineering protect the environment of the Setbal Peninsula. The Lagoinha sewage plant is an inter-municipal facility designed to treat wastewater produced by the 30,600 PE of the eight adjacent villages, at a rate of 7,650 cu. m. per day. A new regulatory context To combat recurrent pollution problems and protect the ecosystems of the Tagus basin, major environmental protection regulations are now in force in the Setbal region. In particular, its classification as a sensitive area has led to the adoption of new discharge quality standards for sewage plants. For this reason, the Lagoinha plant, although it has been in operation for less than five years, has had to adapt its treatment line and implement the additional technologies needed. An effective partnership To meet the new regulatory requirements and reduce the presence of suspended elements and organic matter, a tertiary process needed to be added to the plants original setup. Degrmont opted for Compakblue, a new-generation microscreen for surface filtration. This technology was developed by the Swedish firm Nordic Water, an expert in the field of solid and fluid separation.
CAPACITY
7,650
CU. M. PER DAY
10/11
h Turbidity A measurement of the suspended

solids that make a liquid cloudy. The opposite is limpidity.
SKILLS IN SYNERGY
With the signature of its partnership with Bluewater Bio, Degrmont added to its product portfolio a solution that has proved its effectiveness worldwide in municipal and industrial wastewater treatment plants: Bluewater Bios HYBACS (Hybrid Bacillus Activated Sludge) technology. Ideally suited to both refurbishment projects and new facilities, this secondary treatment process is highly effective in the elimination of nitrogen, phosphorus and carbon compounds.
l Drinking water production plant, Apremont, FRANCE.
APREMONT, FRANCE
TECHNOLOGICAL RESOURCE UNDER EXCLUSIVE LICENCE

At first sight, the specifications for the new drinking water production plant at Apremont, in Frances Vende region, might have seemed like trying to square the circle The brief was to produce drinking water of the highest taste and health quality from very degraded raw water, whilst building a facility that integrates fully into a sensitive natural site
and complies with High Environmental Quality (HEQ)g standards. A technological challenge which Degrmonts teams have succeeded in meeting through an innovative and highly differentiated solution: the AquaDAF process. Numerous constraints The dam at Apremont supplies the plant with raw water containing large concentrations of organic matter, with very high turbidityh peaks. Another factor affecting the quality of the raw water is the great seasonal variation in the dissolved oxygen content and algae concentrations. Lastly, building a new plant in a popular tourist region called for an architectural solution in harmony with the environment. The HEQ approach proposed by Degrmont allowed these constraints to be overcome, while at the same time reducing the use of chemical reagents.
A successful partnership Degrmont opted to install AquaDAF, a system that combines the functions of coagulation, flocculation and flotation. The fast flotation process developed by the Finnish firm Oy Rictor was upgraded by Degrmont, holder of an exclusive licence to use it. Degrmont applied its expertise in the field of sludge flocculation by implementing piston-flocculation. The resultant improvements make AquaDAF the only flotation system that can be used with turbid water. Three times faster and therefore more compact than conventional set-ups, it operates without the use of polymers.
12/13
MULTIPLE SOLUTIONS
INTERVIEW: IN JUNE 2010, STRASBOURG URBAN COMMUNITY (CUS) COMMISSIONED LYONNAISE DES EAUX AND DEGRMONT SERVICES TO OPERATE THE STRASBOURG LA WANTZENAU SEWAGE PLANT, THE FIFTH-LARGEST WATER TREATMENT PLANT IN FRANCE.
INNOVATION: GREEN ENERGY FOR THE COMMUNITY

HENRI BRONNER VICE PRESIDENT OF THE URBAN COMMUNITY OF STRASBOURG, MAYOR OF VENDENHEIM
What are the challenges of running this plant for CUS? HENRI BRONNER
The principal challenge is to guarantee maximum possible
value in the use of public money, i.e. to optimise the management and performance of the services by making the most of resources, systems and skills, while working in complete transparency with the community authority. As regards the plant itself, Valorhin the company set up specifically for the purpose is required not only to manage and maintain the plant in excellent condition, but also to upgrade it as required to ensure it reflects the latest sustainability standards.
What are the specific features of the contract? H. B. The significant investment of 5.5 million will enable us to choose new
FRANCE
STRASBOURG URBAN COMMUNITY
STRASBOURG LA WANTZENAU SEWAGE PLANT 8-YEAR OPERATING CONTRACT CAPACITY:
technical solutions. In terms of safety, for example, the work being done to optimise the ventilation system, eliminate hydrogen sulphide and ensure the safety of the sludge dewatering process will significantly improve working conditions for the plants staff and enhance process reliability.
What innovative solutions has Degrmont come up with? H. B.
Producing renewable electricity and running a carbon-neutral sludge
treatment business unit certainly fall into that category. The use of biogas in the furnace and connection of the cogeneration system to Strasbourgs electricity grid are further measures that will improve energy efficiency. Finding ways to re-use the by-products, sludge, ash and residues from smoke purification produced by the incinerator will be another major challenge for Valorhin to tackle.
1,000,000 PE
MULTIPLE SOLUTIONS
PERFORM&EAU
Ad-hoc support for plant commissioning. Thanks to the creation of PerForM&Eau, the training resource designed exclusively for operators, Degrmont Services is making 40 years of know-how and expertise in operating sites available to its customers. Exclusive support is provided for facility start-up, in particular by providing operator manuals which are specific to each site. Theoretical and practical training programmes are tailored to the needs of the operators and technicians in the field.
l Future Tournus sewage plant.

TOURNUS, FRANCE
RIGHTSIZING THE ENERGY FOOTPRINT

When its former sewage works became obsolete, the town of Tournus awarded Degrmont France Assainissement the contract to build a new plant. Thanks to the innovative solutions incorporated, the new facility reduces aeration energy consumption by some 15%. Control and performance e Degrmont drew on its expertise in construction and operations to limit the environmental footprint of the future facility. This included opting to employ the Greenbass process, a technological innovation that can reduce aeration energy consumption by up to 15%. By regulating oxygen requirements in real time, Greenbass continually adjusts airflow into the biological treatment process on the basis of nitrate and ammonium concentration, thus acting on aeration, which alone accounts for 60% of the plants energy needs. Innovative design This right consumption approach is backed up by various additional technical solutions: e Positioning of the storm-water tank in the centre of the biological tank, thus enhancing water circulation and reducing energy consumption caused by agitation and aeration; e Use of gravity return systems at different points in the plant, to reduce the need for pumping and optimise energy consumption; e Installation of a heat pump to heat the operations building with energy produced by the facility itself; e creation of a green roof that helps CO2 absorption and reduces run-off. All these elements, combined with very precise calculations of carbon emissions using the O2C system, developed by Degrmont, significantly reduce the new facilitys environmental impact.
INNOVATIONS: FOLLOW THE GUIDE!

A collection of 21 innovative solutions published for the first time in a single document, the Innovations Guide provides a measure of Degrmonts technological expertise. It has been designed to disseminate information both inside the company, to staff, and outside, to influencers, partners and customers. Educational in its approach, it describes specific technologies developed by Degrmont to tackle the challenges that arise during water treatment. Fully interactive, it can be consulted online at: www.degremont.com
14/15
Deionisation Electrochemical process used to remove impurities from water intended for industrial applications.
PASADENA, USA
ULTRAPURE WATER IN THE MOBILE AGE
l Inside view of the mobile unit: ultrapure water tanks.
l Mobile ultrapure water supply unit.
Inauguration in Pasadena, Texas, of a water deionisation plant to regenerate resins from mobile units, capable of meeting the needs of industrial customers for ultrapure water to strict deadlines. From Texas to Florida, the coast of the Gulf of Mexico has a large concentration of industries specialising in petrochemicals and energy generation, two industrial sectors that require ultrapure water. From its new installation unit, strategically located in Pasadena, Texas, Water & Power Technologies Inc., a Degrmont Technologies brand, can now respond to the deionised water needs of all the industries in the area.
A first in North America A first in the USA, Water & Power Technologies Inc. has introduced the innovative concept of deionisation tankers. These novel mobile units are fitted with ion-exchange resin tanks individually set up to produce ultrapure water geared to the specific needs of each customer. With its large treatment capacity, in terms of both speed and volume, the tanker fleet runs 24 hours a day seven days a week. A level of service that is a very significant plus in industrial sectors that need to respond to production rises and emergencies that can significantly increase their demand for ultrapure water.
13.5
MILLION
R&D BUDGET IN 2010
16/17
MISSIONS ACCOMPLISHED
INTERVIEW: IN 2010, DEGRMONT AND ITS CUSTOMER DHAKA WASA SIGNED A DESIGN-BUILDOPERATE DOB CONTRACT FOR A NEW PLANT, SAIDABAD II, TO SUPPLY DRINKING WATER TO THE CITY OF DHAKA. THE PLANT WILL CONSTITUTE A SIGNIFICANT EXTENSION OF THE EXISTING FACILITY , ALLOWING FOR TOTAL PRODUCTION OF 450,000 CU. M. PER DAY.
NEW MARK OF TRUST IN BANGLADESH

TAQSEM A. KHAN CHIEF EXECUTIVE OFFICER, DHAKA WATER SUPPLY & SEWERAGE AUTHORITY
Why is this extension needed? TAQSEM A. KHAN
The main aim in extending Saidabad is to move on from
treating groundwater to treating surface water. As things stand, 87% of the water we extract comes from groundwater, whereas we use just 13% surface water. This is a situation that cannot be allowed to continue, the level of the water table having already been affected. We have therefore reviewed our priorities and decided that, within the course of the next ten years, 70% of our drinking water will need to come from surface water. This is essential if we are to preserve resources. Degrmont has enabled us to adopt a water supply solution that is both respectful of the environment and that allows us to significantly increase the amount of water distributed.
In what way did the processes proposed by Degrmont meet expectations at Dhaka Wasa?
T. A. K.
The surface water we receive comes from Shitalakhya river.
BANGLADESH
DHAKA
EXTENSION TO THE SAIDABAD DRINKING WATER PRODUCTION PLANT CAPACITY INCREASED TO:
Degrmont offers us innovative technological solutions to purify the water. The use of the Meteor process for the pre-treatment phase represents a technology first. We will now be able to effectively treat the unusually high levels of pollution by organic matters and ammonia nitrogen, during the dry winter season. We have succeeded in reducing water losses from 34% to 29%, while increasing revenues by 20% in just one year and lowering our operating costs. We are therefore extremely well positioned in comparison to similar companies in the region.
Why did you once again choose Degrmont?
450,000 CU. M. PER DAY

T. A. K. We have been working together since 1997. During all this time, and in particular during the first phase of construction, our relationship has been more than satisfactory. We have benefited from excellent service, in addition to particularly efficient processes and technologies. The water supplied is of excellent quality, complying with both the standards in force in Bangladesh and the WHO criteria.
MISSIONS ACCOMPLISHED
l Shanghai Chemical Industry Park.

SHANGHAI, CHINA
RELATIONSHIPS BUILT TO LAST

In China, the building of a 4th wastewater treatment line will allow the technical and environmental performance of the SCIP (Shanghai Chemical Industry Park) sewage plant to be adapted and enhanced. Signed in 2010, the contract to construct an industrial wastewater treatment line marked a new phase in the commercial relations formed by SCIP with Degrmont China and Sino French Water. This Design & Build project also marks a further step in the highly fruitful pooling of experience initiated by Degrmont in 2002, with the creation of the first line. Specific challenges Located south of Shanghai, close to the mouth of the Yangtze river, SCIP is one of Asias largest petrochemical industrial zones. The wastewater it generates contains high concentrations of a range of pollutants. These must be treated in order to meet the specific waste discharge regulations applicable to the zone. This rapidly growing site also plays host to companies operating in the fine chemicals industry, which require a range of treatments adapted to their particular needs. New performance levels With an average capacity of 11,000 cu. m. per day, this 4th treatment line will enable the plant to meet new discharge quality standards, and re-use part of the treated water to supply the lakes that embellish the park environment.
CAPACITY
11,000
CU. M. PER DAY
18/19
OUAGADOUGOU, BURKINA FASO
RELIABILITY: A SURE THING!

Extending the Ouagadougou drinking water plant will increase production by 50% to meet the needs of 1.48 million people. In Burkina Faso, the Ziga plant supplies drinking water to Ouagadougou. To meet the growing needs of this fast-developing city, the National Water and Sanitation Office (ONEA) decided to increase production capacity on its drinking water plant from 3,000 to 4,500 cu. m. an hour. The international tender was won par Degrmont and Sogea Satom. Focus on efficiency When the first Ziga plant was built, studies were carried out on various factors such as the quality of the raw water, the technical conditions and the financial requirements of the project. The decision at the time was to opt for a simple, compact and efficient treatment system that would be economic to run. Six years into operation, the customer is entirely satisfied with the chosen process, a combination of Pulsator and Aquazur filters, because of its tremendous reliability. The best use of resources When it came to extending the plant, ONEA was keen to keep the same system, to ensure ease of operation and maintenance across the whole equipment chain. While its technical grasp of the remit was an undoubted advantage, Degrmonts capacity to put together an economically viable proposal played a part in its winning the contract. Lastly, Degrmont was able to offer significant resources for a deal which, although small in size, today serves as a showcase for the companys know-how in West Africa.
A WORLDWIDE EAR
An international survey conducted by Degrmont among some 50 clients complemented the listening process introduced in France 5 years earlier. Customers of the Design & Build, Services, Equipment and BOT divisions were asked to complete a common questionnaire on customer satisfaction and needs. The results show that 77% of the customers surveyed see Degrmont as innovative, 81% as committed to sustainable development and 86% as providing good service. The answers will help Degrmont in a number of ways, in particular by providing input for its current efforts to integrate its healthcare, safety and environmental expertise into its service and product portfolio.
81% OF CLIENTS
SURVEYED VIEW DEGRMONT AS INNOVATIVE
l Ziga drinking water plant.
20/21
SUPPLYING WATER AND MORE

INTERVIEW: WITH THE SUZHOU INDUSTRIAL PARK SLUDGE TREATMENT PLANT, A JOINT PROJECT COMMISSIONED BY CHINA AND SINGAPORE, DEGRMONT VIA SINO FRENCH WATER IS BUILDING AN ULTRA-EFFICIENT FACILITY CAPABLE OF CONVERTING SEWAGE SLUDGE INTO RAW MATERIALS. AN EXAMPLE OF THE CONCEPT OF CIRCULAR ECONOMY MAKING THIS PROJECT A MODEL OF ITS KIND. ,
A CONCRETE EXAMPLE OF CIRCULAR ECONOMY

YUE BAO CHIEF EXECUTIVE OFFICER OF THE SUZHOU INDUSTRIAL PARK WATER JOINT VENTURE SINO FRENCH
In terms of sustainable development, what has been achieved at the Suzhou Industrial Park? YUE BAO
Firstly, the configuration of the park sets an example for others,
worldwide. Over a surface area of 300 square kilometers it encompasses industrial development, staff accommodation, the provision of water and energy, and the integration of sewage and sludge treatment systems! Innovative ideas and support from the governments of China and Singapore have contributed greatly to this success.
In what ways is this project exemplary? Y. B.
On the site, we use Degrmonts Innodry 2E technology. My colleagues
CHINA
JIANGSU PROVINCE
SUZHOU INDUSTRIAL PARK SLUDGE TREATMENT PLANT 3 INNOPLANA INNODRY 2E DRYING LINES TOTAL CAPACITY:
tell me that the equipment is technically simple to operate and that the quantity of the sludge treated has increased. This means that the technology is able to deal with the local sludge, which contains high levels of organic matter and little sand. In addition, the synergies created between the technology parks wastewater treatment plant, the sludge treatment plant and the power station allow for the best possible use of resources. Our energy source is steam, and we use dry sludge as a coal substitute. We also re-use the recovered water as a coolant to preserve water resources. The project proves that it is possible to convert waste into energy resources, and to establish a circular economy. All these benefits sit perfectly within an approach which favours sustainable development.
900 TONNES
OF DRIED SLUDGE PER DAY
CHESTERFIELD, USA
RESCUING THE WATERS OF CHESAPEAKE

ENVIRONMENTAL PERFORMANCE IN BARCELONA
With a production capacity of 200,000 cu. m. per day, El Prat de Llobregat is Europes biggest seawater desalination plant currently in operation. Capable of converting seawater into drinking water and feeding it into the distribution system in less than six hours, it supplies 1.3 million people in the Barcelona region. The pressure exchangers re-use the energy produced by the desalination process, reducing energy consumption to less than 2.6 kWh per cubic metre in the reverse osmosis line and total consumption to less than 3.6 kWh per cubic metre. The catchment zone has been chosen to protect marine wildlife from the risk of being sucked in. Salt concentration in the discharges is maintained at the same level as seawater by mixing brine with water treated at the neighbouring sewage plant. A smart strategy that gives the lie to much received wisdom on the environmental impact of desalination!
l Future IFAS Meteor tank.
In the US, the Proctors Creek sewage plant is optimising its environmental performance and safeguarding the natural environment. Chesapeake Bay is the USs largest estuary, home to a very rich marine ecosystem and playing a vital role in the tourist and fishing industries.
An alarming situation The deterioration in the quality of water in the Bay due to discharge from local sewage treatment plants had encouraged the proliferation of algae, with high levels of phosphorus and nitrogen causing the death by asphyxiation of living organisms. To eradicate these phenomena, the Environmental Protection Agency adopted a plan designed to reduce by 25% the quantity of molecules of food origin discharged into the bay. An effective technology The Proctors Creek sewage plant is now subject to stringent quality standards, in particular a requirement to restrict nitrogen discharge levels to 5 mg per litre. Infilco Degremont Inc. came up with a solution that can meet the strictest discharge standards. The plant is
22/23
; Mixed cultures Technology in which fixed and suspended culture processes are combined to optimise performance.
BAY
SCHOOLKIDS SH20W THE WAY!
By contributing to a joint project, 80 schoolchildren from Drader in Algeria illustrated Degrmonts brand promise: Committed together to water, a source of life. Located close to the Athmania River drinking water plant, the village of Drader and the school are now connected to the water distribution system. The project was conducted by local Degrmont employees, who had already provided school supplies.
PROTECTING BIODIVERSITY
SPORTS SPONSORSHIP KICKS IN!

Thanks to the efforts of Degrmont and Champigny Football Club, 108 youngsters from disadvantaged suburbs were able to take part in the Champigny-sur-Marne inter-district tournament. For various reasons (cost, transport), they had previously been unable to join traditional sports clubs. Valuable experience of measuring themselves against others. Victory!
Five years after the commissioning of the San Luis Potosi sewage plant in Mexico, the artificial lagoon of Tenorio has become a nesting place for several species of migratory birds and a destination for ornithologists! The untreated water discharged into the lagoon had previously decimated the wildlife.
l Chesapeake Bay.
now equipped with IFAS Meteor technology, a biological sewage treatment process based on mixed cultures . A year-long pilot study conducted on the site for a one-year period served to validate the performance of the selected system, placing the Proctors Creek plant at the forefront of environmental performance to the great delight of the flora and fauna of Chesapeake Bay.
25%
REDUCTION IN POLLUTION DISCHARGED INTO THE BAY

; Re-use Re-use of treated sewage.
MEDIOUNA, MOROCCO
THE SECOND LIFE OF SEWAGE

ARCA DE NO: WOMEN AND CHILDREN FIRST!
In the favela Vila Prudente in So Paulo, 115 children can finally be sure of full bellies every day. An unheard-of luxury in Brazil, where child malnutrition is still common. In 2010, the NGO Arca de No received financial support from Degrmont, a commitment mirrored by the community spirit of company staff, some of whom are sponsoring children in the favela. After having opened a school enabling children to attend full time, the association created a dozen jobs for the women of the favela. Objects made in a craft workshop are sold to partner companies, thus enabling the workshop to generate profits that help to balance the schools budget.
l Site of the future Mdounia sewage plant.
Thanks to Degrmonts re-use; programme, the future Mediouna sewage plant will produce 3,800 cu. m. of water each day to irrigate the surrounding farmland. Water being a precious resource in Mediouna, the local authorities began building a new sewage plant to treat wastewater from this town of 40,000 people and from the neighbouring douars a real advance in environmental protection, in a region where 2,800 cu. m. of industrial and household wastewater were previously discharged into Oued Hassar without first having been treated. Non-conventional water resources To further protect local water resource, the plant will be equipped with a membrane filtration system. This innovative process, already tested in Europe, is to be implemented in Africa for the first time (apart from in South Africa). It will produce
treated urban water of impeccable quality to restore the water table and irrigate cereal crop fields near to the plant. Environmental performance In helping to reduce extraction from the natural environment and replenish the water table through re-use, Degrmont has created a project fully in line with the National Environment and Sustainable Development Charter initiated by His Majesty King Mohamed VI in July 2009. The Mediouna plant is also in harmony with the antipollution master plan for the wilaya of Greater Casablanca.
24/25
EDELWAY, A COMMITMENT TO ENVIRONMENTAL PERFORMANCE

Edelway is a joint label applied to all SUEZ ENVIRONNEMENT initiatives designed to help reduce greenhouse gases, preserve natural resources and protect biodiversity. Degrmont is fully committed to Edelways global and crossdisciplinary approach, which notably includes an assessment of environmental footprints, and diagnostic tools and solutions to improve economic and environmental performance.
l As Samra sewage plant.

AS SAMRA, JORDAN
STAKEHOLDER CONSULTATION
Degrmont identifies and listens to its stakeholders, to ensure its projects are in harmony with the environments in which they are installed. In Jordan, Degrmont has been operating the As Samra sewage treatment plant since 2008. Located in a highly populated industrial zone, the plant experienced certain difficulties in its early stages, resulting in environmental problems for people living nearby. In parallel with the implementation of technical solutions, the company quickly entered into a process of dialogue with local stakeholders. The virtues of dialogue An Environmental Committee, made up of representatives of the local community and public authorities, was set up to take on board the interests and concerns of stakeholders. Meetings have since been held every month with residents, craftsmen and farmers, to work together on collective issues. An approach based on cooperation that has allowed for the building of relationships of trust. A structured approach Degrmont used a module in As Samra that allowed for the identification and mapping of stakeholders. Now deployed all over the world, it also enables users to record and confirm the commitments made by Degrmont to the communities around it.
O2C, THE EXPERT SUPPORT SYSTEM FOR ENVIRONMENTAL TECHNOLOGY DECISIONMAKING

Which technology? is one of the main questions our customers ask. UV treatment? Ozonation? A physicochemical or other state-ofthe-art solution? The choice is complex. To help them decide, Degrmont has developed the O2C calculation system, which measures carbon dioxide, methane and nitrous oxide emissions based on the emission factors of substances entering/ leaving a plant. Including a lifecycle-type analysis, O2C determines the carbon footprint of the site in question.
SOURCE OF FUTURE PROGRESS
26/27
ii SOURCE OF FUTURE PROGRESS
CONTINUOUS IMPROVEMENT
INTERVIEW THE CHALLENGE: TO GUARANTEE OUR CUSTOMERS A CONSISTENT LEVEL OF EXCELLENCE, WHEREVER THEY ARE IN THE WORLD. THE METHOD: OFFERING TRAINING ADAPTED TO THE NEEDS OF OUR EMPLOYEES, DEVELOPING EFFECTIVE PROCESSES AND TOOLS TO SUPPORT THEIR PERFORMANCE. THE RESULT: HR STAFF WHO ACT AS PARTNERS TO THE OPERATIONAL TEAMS.
DRIVEN BY CUSTOMER SATISFACTION

CLMENT DE VILLEPIN DIRECTOR OF HUMAN RESOURCES, DEGRMONT GROUP
How is the pursuit of excellence reflected in HR management?
CLMENT DE VILLEPIN
Operational excellence is both something our cus-
tomers demand and a driver of progress. It is developed day by day through the rigorous implementation of our employee support policies, and also our continuous improvement methodologies.
What role does recruitment play in the success of a company?
C. D. V.
The quality of its people and teams is clearly a key factor in driving
company performance. Anticipating needs, recruitment, developing skills and motivating teams are all processes on which we work together closely with our managers. Its important that a human resources manager should know the
440 EXTERNAL
RECRUITS
46 % OF EMPLOYEES OVER THE AGE OF 50 RECEIVED
employees from their unit, but also what they do, who their customers are and what the local context is. This kind of knowledge is essential if the company is to attract and retain the best staff.
What are the challenges for HR in the coming years?
TRAINING IN 2010
C. D. V.
HR management works closely with the company to strengthen
synergies within the Group and benefit from the diversity of our staff. Such an approach is key to ensuring that we possess the skills we need to provide solutions that are geared to the needs of our customers, wherever they are in the world.
DEGRMONTS VISION
The vision adopted by Degrmont in 2009 was one dictated by the new economic circumstances. New customer demands: tighter deadlines, more complex projects. New regulations, more competitive bids. New challenges: the integration of plants into their environment, carbon footprints, ergonomics Designed to serve as a roadmap, the vision is constructed around the ambition to remain Committed together to water, a source of life. It is underpinned by the Degrmont Way, which lays down the behaviours and procedures to be followed by all of the companys employees.
SAFETY: EVERYBODYS BUSINESS!

FOSTERING SOCIAL DIALOGUE
A long-standing component of the companys corporate culture, the purpose of social dialogue is to maintain a balance between the development of the company and that of its staff. Built around regular and open meetings with staff representatives, social dialogue is a two-way source of communication that serves to orient employees as they develop within the company. It is also a way to shape the companys social policies through negotiation and the implementation of companywide agreements.
Anticipation, protection, but also training, communication and above all responsibility. The drawing up of Degrmonts 10 Golden Rules of Safety and their circulation to employees mark a new milestone in the prevention of risks at work. When it comes to safety, the companys role is first and foremost to comply with regulations and establish procedures, techniques and instruments, as required. All of them crucial measures that serve to reduce the number of accidents, but by
themselves not enough. Degrmont has decided to go further, therefore, by implementing an ambitious policy designed to anticipate risk and dangerous practices.
LOST-TIME ACCIDENTS
FREQUENCY RATE ACCIDENTS 2010

TARGET: 4.0 - ACHIEVED: 2.7
SEVERITY RATE ACCIDENTS 2010

TARGET: 0.10 - ACHIEVED: 0.08
OUR VALUES BEING AMBITIOUS FOR DEGRMONT, COMMITTING WITH COURAGE, CREATING TRUST THROUGH RESPECT AND INTEGRITY , PROGRESSING AND HELPING OTHERS TO PROGRESS.
28/29
DIVERSITY, A SOURCE OF PERFORMANCE AND INNOVATION

Our commitment to diversity was reinforced during 2010, underpinned by the Degrmont Way and the programme implemented by SUEZ ENVIRONNEMENT.
LISTENING TO OUR EMPLOYEES

Continuing the listening process initiated in 2007 with the 1st edition of the Degrmont Social Observatory, a new internal survey was conducted in 2010. Such surveys are an important tool in our pursuit of continuous improvement, enabling us to listen to our employees worldwide and track trends in their expectations and satisfaction. 4,379 Group employees were invited to take part in this latest survey, with some interesting initial findings. The high level of participation (63%) demonstrates the commitment of the workforce. Of those who took part, 93% said they were proud to work for Degrmont. The results reveal: the companys good internal image (91%), a strong commitment to the Degrmont Way (74%), the good working conditions (84%), the quality of integration (88%), strong confidence in the companys strategy (75%) and its future (84%). The survey also identified areas for improvement, which will serve as the basis for action plans developed to increase individual satisfaction, motivation and confidence. A further survey is planned for 2012.
The variety of profiles in the make-up of its teams be it in terms of nationality, language and qualifications, age, gender or disability serves as both a major challenge and to enrich daily life within the company. This realisation led to the development of Dimension S, a programme designed to favour diversity within Degrmont, structured around five key areas: promoting access to work and integration through apprenticeship, supporting women in their career, employing more people with disabilities, promoting the employment of older people, and improving quality of life in the workplace. This global approach resulted in the signing, in France, of an agreement with AGEFIPH (Fund for the Professional Integration of People with Disabilities).
4 AREAS OF ACTIVITY 5 AREAS OF EXPERTISE 60 NATIONALITIES 70 COUNTRIES
PROJECT MANAGEMENT: A CRUCIAL SKILL

A RESPONSIBLE AND ETHICAL APPROACH
Degrmont was the first company in the sector to obtain GoodCorporation certification, in 2009. This responsible business practice assessment system looks at the way an organisation is managed in terms of its relation to employees, customers, suppliers and shareholders, as well as in terms of environmental protection and contribution to the community.
8.3 YEARS
OF SERVICE ON AVERAGE
Introduced at the beginning of 2010, the Project Management training scheme enhances the skill levels of staff responsible for plant design and construction activities. In a highly competitive economic environment, in which complex projects involve ever greater numbers of individuals, project-based work is a key factor in contributing to business success.
146 TRAINEES
63 INTERNS
(PROFESSIONAL AND APPRENTICESHIP CONTRACTS)
RECRUITED IN 2010
A strategic training programme With the Project Management training programme, Degrmont has created a tool that serves two major priorities: to develop internal business management skills by adapting them to changing market demands, and to strengthen synergies between the difference business lines. 500 employees around the world have already benefited from training for those involved in the various project stages: bid, design, execution,
30/31
CERTIFYING THE PERFORMANCE OF DEGREMONT LIMITED

In India, Degrmont Limited has obtained ISO 14001 and OHSAS-18001 certification for all its plants, endorsing the companys systematic approach to the issues of health and the environment. Based on international criteria, these certifications give Degrmont a competitive advantage on the local market and increase customer confidence.
OMEGA: THE RANGE OF POSSIBILITIES IS GETTING WIDER!

Omega Processus, Degrmonts management system, gives every employee around the world access to the companys processes, procedures, documents and methods. An approach designed to lead to ISO 9001: 2008 certification was initiated in 2010, with a view to obtaining a single certificate covering all Degrmont divisions. This certification will serve as a powerful symbol of a shared process-based management system.
procurement, engineering, planning, contract management and financial management. The initiative is backed by the Project Management Institute (PMI), an internationally recognised methodology that incorporates best practice in project management.
KEY FIGURES
BREAKDOWN
OF REVENUES
BREAKDOWN
OF WORKFORCE BY ACTIVITY
20% 80
%
France
Equipments
12%
19%
Support
Construction
32%
37%
Services
International
REVENUES
BY ACTIVITY SECTOR 2010 (in million)
45
BOT
Equipment
188 191 1,096 1,520

Services Construction Total
32/33
THROUGHOUT ITS HISTORY DEGRMONT HAS MADE KEY CONTRIBUTIONS TO THE WATER TREATMENT , INDUSTRY, THANKS IN PARTICULAR TO ITS INVESTMENT IN RESEARCH AND INNOVATION.
BREAKDOWN
BY GEOGRAPHICAL ZONE
13.5%
NORTH AMERICA
30%
EUROPE
42%
SOUTH AMERICA ASIA, OCEANIA & MIDDLE EAST
9%
AFRICA
5.5%
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Degremont Annual Report 2010

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COMMITED TOGETHER TO WATER, A SOURCE OF LIFE

Through the very nature of its business, Degrmont is

Degrmont is fully committed to the SUEZ ENVIRONNEMENT

MORE THAN 500 TECHNOLOGIES PATENTED

PLANTS EQUIPPED WITH A DEGRMONT TECHNOLOGY WORLDWIDE

PEOPLE AND TREATED WASTEWATER FOR MORE THAN

ENVIRONMENTAL PERFORMANCE: A DRIVER OF GROWTH

JEAN-LOUIS CHAUSSADE CHIEF EXECUTIVE OFFICER OF SUEZ ENVIRONNEMENT

DEGRMONT, LEVERAGING OPPORTUNITIES ON A WORLDWIDE SCALE

DRAWING ON OUR EXPERIENCE TO SHAPE THE FUTURE

RMI LANTIER CHIEF EXECUTIVE OFFICER OF DEGRMONT

4 INTEGRATED AREAS OF ACTIVITY

DESIGN AND CONSTRUCTION

OPERATION AND SERVICES

EQUIPMENT AND TECHNOLOGIES

BOT: BUILD, OPERATE, TRANSFER

5 PROVEN AREAS OF EXPERTISE

DRINKING WATER PRODUCTION

PEOPLE CONSUME WATER DESALINATED BY DEGREMONT

DRINKING WATER PRODUCTION PLANTS BUILT BY DEGRMONT WORLDWIDE

250 DESALINATION PLANTS

BUILT BY DEGRMONT WORLDWIDE

MUNICIPAL WASTEWATER PURIFICATION AND RE-USE

BIOSOLIDS / SLUDGE TREATMENT

INDUSTRIAL WATER TREATMENT AND PRODUCTION

INNODRY 2E DRYING SHOPS

THERMAL OXIDATION SYSTEMS

OUR FLAGSHIP PRODUCTS

Much higher dewatered sludge quality than achieved by postliming.

Drier sludge without any mineral processing.

Instant start-up for optimum ease-of-use, small footprint.

MUNICIPAL WASTEWATER TREATMENT / RE-USE

Outstanding efficacy of phosphorus removal, with low reagent consumption.

Plant outlet solution for water re-use (agriculture, urban areas,).

FORGING AHEAD TOGETHER

PROUD OF OUR HISTORY

1975 / SAUDI ARABIA

1.6 million cu. m. per day

2006 / CANADA 2001 / CHILE

Commissioning of the worlds largest sludge thermal oxidation facility, Lakeview.

2003 / UNITED ARAB

DEGRMONT CELEBRATES ITS 70TH BIRTHDAY!

170,000 cu. m. per day

280,000 cu. m. per day

OUR COMMITMENTS OUR ACHIEVEMENTS

SOURCE OF FUTURE PROGRESS

LOOKING BACK WITH PRIDE, FORWARD WITH OPTIMISM

JACQUES BLEIN CHIEF OPERATING OFFICER OF DEGRMONT

HIGHLIGHTS OF THE YEAR 2010

MEXICO / ITAPALAPA FRANCE / ACHRES

QATAR / BARWA CITY

dried sludge per day

CHINA / HONG KONG

GWI AWARDS 2010

DEGRMONT WINS ALL PRIZES IN THE DESALINATION SEGMENT

DESALINATION PLANT OF THE YEAR

HIGHLIGHTS OF THE YEAR 2010

CAPACITY: 450,000 cu. m. per day

Close to 3,200 people are working on the site

DEGRMONT IN NORTH AMERICA

DEGRMONT IN SOUTH AMERICA

DEGRMONT IN ASIA, OCEANIA AND THE MIDDLE EAST

PARTNERING, TO BETTER SERVE OUR CUSTOMERS