01551 V. V.

Technologies Society Faridabad BB0031 - MANAGEMENT DEVELOPMENT

Q.1. According to _______, management is the process of planning, organizing, commanding, coordinating & controlling. a) F.W.Taylor b) Henri fayol c) Ralph c.davis d) Lawrence w.apley _______ levels of management concerned with implementation of the policies. a) Lower levels b) Upper middle level c) Top level d) Middle level Management can be considered as an _______ science. a) Inexact science b) Soft science c) Both a & b d) Pure science Who is known as the father of scientific management? a) F.W.taylor b) James watt c) Robert Owen d) Charles Babbage _______ is the study about the tiredness of workers which decreases their efficiency. a) Time study b) Fatigue study c) Motion study d) Job analysis The _______ management principles laid down by fayol as general guides to the management policies. a) 7 b) 9 c) 10 d) 14 _______ is the traditional theory on human behavior. a) Theory X b) Theory Y c) Theory Z d) None of the above _______ can be stated in times, materials, money or in any other unit. a) Program b) Projects c) Budgets d) Strategy

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According to _______ principle, the number of subordinates reporting to a superior should preferably is limited to six at the execution level. a) Principle of exception b) Principle of definition c) Principle of homogeneity d) Principle of span of control

Q.10. Line organization is also known as _______. a) Military type b) Traditional type c) Scalar type d) All of the above Q.11. _______is a medium through which diversified work of large segments of the organization is coordinated in the planning process. a) Personal staff b) General staff c) Specialized staff d) Operating service staff Q.12. Staffing involves many sub function such as:a) Manpower planning b) Recruitment c) Performance appraisal d) All of the above Q.13. _______ involves shifting of an employee from one job to another. a) Transfer b) Demotion c) Promotion d) Recruitment Q.14. _______ training in which employees work on the actual equipment & in a realistic for setting but in a different room. a) Classroom training b) Vestibule training c) Behaviorally experienced training d) None of the above Q.15. _______ is the simple method of performance appraisal to compare one man with all other man & planning in a simple rank order. a) Rating scale b) Check list method c) Confidential report d) Ranking methods Q.16. Direction function is performed at _______ level; of management. a) Top level b) Middle level c) Lower level d) Every level

Q.17. Types of coordination includes:a) Vertical & Horizontal b) Both a & c c) Internal & external d) None of the above Q.18. _______ principle of coordination says that it can be achieved easily during the early stages of planning & policy making. a) Principle of early start b) Principle of continuity c) Principle of direct contact d) Principle of reciprocal relationship Q.19. _______ committee includes the sales manager, production manager, financial controller, chief engineer & general manager. a) Shop conference committee b) The dissemination & education committee c) Executive committee d) Labor-management committee Q.20. The quality control Inspector may advise not only the production manager but also the _______. a) Foreman b) Worker c) Tool expert d) General Manager Q.21. Lower level management functions include:1. To build team spirit 2. To develop leaders for the future 3. Setting up organizational structure 4. To provide on the job training a) 1, 2 b) 3, 4 c) 2, 3 d) 1, 4 Q.22. In the role of _______, the manager passes some of his information directly to his subordinates. a) Leader b) Spokes person c) Disseminator d) Monitor Q.23. The member found in the workshop are;a) Gang boss b) Speed boss c) Inspector d) All of the above Q.24. _______ who performs the days work in the given time whereas _______ who completes the task in lesser time. a) Normal worker, Efficient worker b) Normal & Inefficient worker c) Efficient & Inefficient worker d) Efficient & Normal worker

Q.25. The mental qualities of a successful manager includes:1. Health, Vigor 2. Judgment 3. Adaptability 4. Tact & Dignity a) 1, 2, 3 b) 2, 3, 4 c) 1, 3, 4 d) 1, 2, 4 Q.26. Self-respect, status, prestige, recognition, reputation, achievement etc are:a) Physiological needs b) Self-actualization needs c) Esteem needs d) Social needs Q.27. _______ approach focused on interpersonal relationships whereas ______ approach focused on a group relationship. a) Human relations, Behavioral science approach b) Behavioral science, Human relation approach c) Human relations, Scientific management approach d) Scientific management, Quantitative approach Q.28. True/False:1. Planning is a one time process. 2. Planning involves in the selection of the best alternative a) True. True b) False, False c) False, True d) True, False Q.29. General Statement that guide decision-making is called _______ whereas _______ are specific statement of what may or may not be done. a) Policies, Procedures b) Policies, Rules c) Rules, Objectives d) Rules, Methods Q.30. Types of decisions include:a) Organizational & Personal decisions b) Major & minor decisions c) Routine & Strategic decisions d) All of the above Q.31. Complete the table:Board of directors 1 Production manager 2 Workers

a) b) c) d)

Work manager, Chief executives Chief executives, Foreman Foreman, Chief executives General manager, Foreman

Q.32. Managers Interpersonal roles include:1. Leader 2. Spokes person 3. Liaison 4. Figurehead 5. Entrepreneur 6. Negotiator a) 4, 5, 6 b) 3, 5, 6 c) 1, 2, 4 d) 1, 3, 4 Q.33. _______ frames the rules & regulations to be followed by the workers & _______ determines the path of movement for materials in various processes of manufacturer. a) Disciplinarian, Route clerk b) Route clerk, Gang boss c) Route clerk, Time & cost clerk d) Disciplinarian, Instruction card clerk Q.34. Arrange the needs in Abraham Maslows, Need hierarchy theory:1. Safety needs 2. Esteem needs 3. Social needs 4. Self actualization needs 5. Physiological needs a) 5, 3, 1, 4, 2 b) 5, 1, 3, 2, 4 c) 3, 1, 5, 2, 4 d) 4, 2, 5, 3, 1 Q.35. _______ activity means putting the factors of production into operation & _______ function means securing the various factors of production such as materials, men machines etc. a) Commanding, Organizing b) Organizing, Co-ordinating c) Commanding, Controlling d) Organizing, Commanding Q.36. Techniques of forecasting include:a) Econometric techniques b) Survey techniques c) Time series analysis d) All of the above

Q.37. Arrange the steps of decision making process:1. Developing alternatives 2. Putting the decisions into practice 3. Diagnosing & defining the problem 4. Follow-up 5. Analyzing the problem & fact finding 6. Selecting the best alternative a) 3, 1, 5, 2, 4, 6 b) 3, 5, 1, 6, 2, 4 c) 5, 1, 2, 3, 6, 4 d) 2, 1, 3, 5, 6, 4 Q.38. True/False:1. Staffing aims at right man at right position. 2. Leasing is a source of recruitment in public sector undertakings in India. 3. Directing is a managerial function performed by all managers at lower level of organization. 4. Co-ordination & co-operation can be used inter changeably. a) False, True, True, False b) False, True, False, True c) True, False, True, False d) True, True, False, False 1b 11 b 21 d 31 b 2d 12 d 22 c 32 d 3c 13 a 23 - d 33 a 4a 14 b 24 a 34 b 5b 15 d 25 b 35 a 6d 16 d 26 c 36 d 7a 17 b 27 a 37 b 8c 18 a 28 c 38 d 9d 19 c 29 b 10 d 20 a 30 d

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