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Canopus Business Management Group - Chennai India | +91 44 42851080

About Canopus Business Management Group

We help clients in:
Deriving breakthrough Business Strategies and Executing them successfully by synchronizing people, process & technology primarily using Hoshin Kanri Improving brand loyalty, higher customer retention, faster sales conversion, increased share of customers wallet by enhancing Customer Experience across the customer life cycle Improving profitability by leading Business Transformation initiatives by primarily using tools such as

Lean, Six Sigma & TOC

Consulting Clientele

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About Neil
Known in short as Neil, Nilakantasrinivasan is the Principal of Canopus Business Management Group. He has served in various leadership capacities in HSBC, Bank of America, Whirlpool Corporation, Standard Chartered Bank & TVS Motors. His last assignment was with HSBC as Senior Vice President for Customer Experience & Business Transformation. He has led enterprise level strategy & change deployment programs in manufacturing & service environments. Neils approach is not to prescribe any methodology. Instead he uses his experience with hoshin kanri, balance scorecard, service excellence, blue

ocean strategy, LEAN, TQM, six sigma, TRIZ, theory of constraints, knowledge management, industrial
engineering methods, etc to deliver a composite solution that will resolve the clients pain.

Neil is passionate about executive leadership coaching in Customer Experience & Execution Excellence.

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How we engage?
Business Strategies are dynamic and need constant review. It wouldnt just be
possible for an external consultant to facilitate business strategies in few days workshop that will deliver results. Thus, we steward on your behalf. In simple words, we provide collaborative

We focus equally on Strategic Plan Creation & Execution. Thus we stay engaged

leadership for strategy deployment. It is not about offering our suggestions and
leaving the execution to you or just executing your suggestions. Its about taking ownership & self-interest, understanding the business model & its

throughout the year and

facilitate seamless execution of strategy rather than submit a strategic document and leave the execution to you.

dynamics, establishing peer relationship with leadership team, critiquing,

contributing ideas, maintaining a good balance of general leadership and specific skills. Above all, we bring an external perspective and are not bound by office distractions.

In a nutshell, we play the role of trusted adviser and lieutenant to Senior

Leaders for business strategy deployment.

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How we can help you?

Plan and Facilitate Strategic Annual Planning Workshop

Interview key stakeholders

Preparatory research on customer feedback, competition, past performance, etc Facilitate the creation of SWOT Mesh Customer Priorities & Competition offering through Customer Snake Plots Establish Measures of Success for Goals Year-on-Year

Derive meaningful and executable strategies from strategy elements

Catch ball on ownership, metrics & targets Link organization strategic plan to downstream unit level strategic plan Integrate strategic plan to performance management plan of individual employees Integrate strategic plan with budgetary planning process

Establish priority list of projects/initiatives

Establish monthly and quarterly strategic reviews with leadership Coach strategy owners 1-o-1 to overcome roadblocks and challenges We customize our approach to suit existing strategic planning practices within your organization. In case you follow specific methodologies such as Hoshin Kanri, we can support them as well.
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What do our clients say?

Vasant Bennett, President & Managing Partner, Barry-Wehmiller International Resources recommends Neil is

completely engaged with the Hoshin process at BWIR at every level conceptual as well as execution. Through his
one-on-one interaction & support of the Hoshin leaders, he has built an excellent rapport which allows him to be very effective in moving things forward. He works very well with the co-organizers and comes up with insightful suggestions and observations. Shobhana Ravi, Chief Information & Learning Officer, TAFE recommends It was wonderful interacting with you for

Enterprise Metrics Management for SCM Process. We found your ability to understand expectations, interact &
facilitate the value metric tree for Supply chain management simple, down to earth, practical and enjoyable. Both for your age & that of Canopus, the expertise you bring are amazing. Sachin Jain, GM HR, PepsiCo recommends What was most important in the relationship with Canopus was the agencys ability to understand our specific need & design the course around that. The case study provided to help the employees understand the practical problem solving tools was complete customer delight. Arun Nair, VP Change Management, Barclays Commercial Bank recommends We have no hesitation in stating that Neil brings more value to the table than the Big Boys of Consulting in the areas of Customer Experience, Operational Excellence and Lean Six Sigma. We have no doubt in our minds that Neil is at the very top when it comes to collaborating on business issues be it at strategic level or tactical process issues.
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What have we done?

Deploy Strategic Planning Process using Hoshin Kanri

For a IT & Engineering Consulting organization, Neil has helped in facilitating the strategic planning process which
covers setting goals, evolving strategies, identifying strategic initiatives, prioritizing and establishing scope for the initiatives, integrating the budgetary planning process with strategic planning, coaching the strategic initiative leaders, institutionalizing the monthly & quarterly review process of strategic plans. The engagement model was to engage with the leadership team and take them to a level where they will be able to manage the strategic deployment on their own in the subsequent years. Duration: 8 Months

Deploy Hoshin Kanri

For a Banks Global Development Center, Neil managed org level annual planning through Hoshin Kanri methodology. Hoshin Kanri is a Japanese policy deployment method that links organization vision & mission to strategy, business goals, tactical plans & individual performance measures. Its the pace setter for executing the organizations strategy. Deployment covered extensive 1-o-1 sessions with top leadership to agree on goals, resolution of ownership overlapping goals, orientation workshops for managers and collaborate with HR to tie individual performance measures. Duration : 6 months

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What have we done?

Execute Functional Strategy For a Bank, under Neils stewardship the leadership team derived org level mission, vision and strategy map based on SWOT analysis, market and enterprise strategy. Neils role was to guide the group during pre-work and facilitate the workshop, resolve disagreements and reach agreements on common goals & execution plan. Duration : 3 months Prioritize & Monitor Projects to Business Strategy

Identifying projects isnt usually difficult. But prioritizing them is certainly very difficult. Especially a highly charged up and
enthusiastic team wants to do everything. Prioritizing strategic projects isnt about voting the projects. It involves active one-on-one engagement with the stakeholders, getting them on same plane and doing enough homework on what has been past track record before prioritizing. We have prioritized strategic projects for large IT firm. Integrate Measures of Success (Lead & Lag) across the Organization For an automobile manufacturer, Neil facilitated the engagement of defining the key business attributes, their desired outcomes, lag measures and lead measures. The entire Metrics Value Tree, established a strong linkage across the

length and breadth of the organization being cross functional in nature. This could help break functional-silos.
Further strategic business projects where linked to Metrics Value Tree, thus providing focus to project leaders on which lead measures needs to be improved to show results on lag measures of success.
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Information on projects executed & publications on strategic planning is available in our website
www.collaborat.com Contact: Email : neil@collaborat.com H Phone: +91 9176616766 Phone : +91 44 42851080