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List of Important Topics

Chapter 1: Organizational Behavior: The Quest for People Centered Organization a) b) c) d) e) f) g) h) i) Welcome to World of OB Organizational Behavior: Interdisciplinary Field A historical perspective of OB The Quality Movement The Age of Human and Social Capital The Managerial Context: getting things done with and Through Others The Ethics Challenge A global model of CRS and Ethics A model of individual ethical behavior

Chapter 2: Managing Diversity: Releasing every employees Potential a) b) c) d) e) f) Defining Diversity Layers of Diversity Affirmative Action and managing Diversity The Positive and Negative Effects of Diverse Work Environments Barriers and Challenges to Managing Diversity Organizational Practices used to effectively manage diversity

Chapter 3: Organizational Culture, Socialization and Mentoring a) b) c) d) e) f) Organizational Culture: definition and Contest Dynamics of Organizational Culture Layers of Organizational Culture Four functions of Organizational Culture Types of Organizational Culture The Process of Cultural Change

Chapter 5: Self Concept, Personality, Abilities and Emotions a) Self Concept, Self Esteem and Self Efficacy b) Personality: Concepts and Controversy (The big 5 personality dimensions) c) Abilities (Intelligence) and performance

Chapter 6: Values Attitude and Job Satisfaction a) b) c) d) Personal Values (Instrument and Terminal Values, Value Conflicts) Attitudes Key work attitudes Job Satisfaction

Chapter 7: Social Perception and Attributions a) An information processing-model of perception (Four Stage Sequence and a working) b) Managerial Implication c) Stereotypes: Perceptions about Groups of People d) Managerial Challenges and recommendations Chapter 9: Improving Job Performance with Goals, Feedback, Rewards and Positive Reinforcement a) Goal Setting (Types, MBO, Managing the Goal Setting Processes) b) Feedback c) Organizational Reward System (Types, distribution, outcomes, pay for performance, extrinsic rewards) Chapter 10: Group Dynamics a) b) c) d) e) Groups and Social Exchanges The Group Development Process Roles and Norms: Social Building Block for groups and OB roles Group Structure and Composition Threats to Group Effectiveness

Chapter 11: Teams and Teamwork a) b) c) d) e) Work Teams: Types, Effectiveness, and Stumbling Blocks Effective Team work through Cooperation Trust and Cohesiveness Teams in Action: Virtual Team and Self Managed Teams Team Building The Goal of Team Building

Chapter 12: Individual and Group Decision Making a) b) c) d) e) Models of Decision Making Decision Making Biases Dynamics of decision Making Group Decision Making Creativity

Chapter 13: Managing Conflict and Negotiation a) b) c) d) e) Conflict: A Modern Perspective Types of conflict Managing Conflict Negotiation and Types Conflict Management and Negotiation

Chapter 15: Influence, Empowerment, and Politics a) b) c) d) Organization Influence Tactics Social Power Empowerment: From Power sharing to power distribution Organizational Politics and Impression Management

Chapter 16: Leadership a) What does Leadership Involve b) Trait and Behavior Theories of Leadership c) Situational Theories Chapter 17: Creating Effective Organizations a) Organizations: Definition and Perspective b) The Changing Shape of Organization c) Organizational Effectiveness Chapter 18; Managing Change and Stress a) b) c) d) Forces of Change Models and Dynamics of Planned Change Understanding and Managing Resistance to Change Dynamics of Stress

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