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2 YEARS Resume
Title SAP CRM -ABAP 3.2 YEARS Primary Skills CRM IC Web Client ,SAP ABAP ,CRM7.0 ,CRM 2007 ,BADI,Reporting, Work Flow , RFC,ABAP Work Bench,NWDS Location India-bangalore (will consider relocating) Posted Nov-11-09 RESUME DETAILS CAREER PROFILE Objective Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Experience Summary 3.2 Years of Extensive Experience in SAP CRM as an Application Programmer ? Strong SAP CRM Experience (3.2 years) Specially Marketing and Loyalty applications ? Part of some of the major releases of CRM : CRM7.0 ,CRM 2007 , CRM On Demand currently working on Web Channel ,Voucher Campaigns and Loyalty Management Enhancement Pack 1 of SAP CRM Technical Expertise ? Expert in CRM IC Web Client Development ? Expert in SAP ABAP - DDIC ,Function Modules, BADI ,Reporting, Work Flow , RFC, User Exits , Email Generation ,ABAP Work Bench --Concepts and Tools ? Database updates and Performance optimization ? Worked on Major Frameworks of SAP CRM :CGPL (Marketing) ,Whitefield (Loyalty management) and BOL GENIL ? Unit/Integration Testing & Performance Improvement ? JAVA , JAVA Server Faces experience 6 months ? Worked on SAP Tool NWDS: Net Weaver Developer Studio ? Completed Functional Trainings Such as CR600-Marketing,CR300-Sales, CR100-Basic Customizations conducted by SAP Labs Company Name Location Duration Role SAP Labs India Private LTD. #138,EPIP Industrial Area , Whitefield,Bangalore-66 September 2006 to Till Date-Joined as College Hire Software Developer Highest Educational Qualification Bachelor of Engineering (B.E.) (2002-2006) from PESIT Bangalore under Vishweshwariah Technological University (VTU), Karnataka, with First Class with Distinction

ACADEMICS Exam Institute Board Year of Passing and Study Percentage

B.E(E&C) PESIT Bangalore VTU 2002-2006 79.04 % Class XII Delhi Public School Ranchi CBSE 1999-2001 82.2 % Class X D.A.V Public School CBSE 1999 88.8 %

Highlights As Student got selected in INFOSYS TECHNOLOGIES and SAP Labs in campus placement got selected in student assistant program(sap) conducted by E&C DEPTT. PESIT got distinction award from the college in all eight semesters won several awards in quiz and debates at school level Represented High School in Badminton Summary of major Projects Worked on SAP CRM 7.0 Release Loyalty Management : Loyalty Management Tools grow a business's revenues and profits by improving retention among its customers, employees and investors. Loyalty programs measure and track the loyalty of those groups, diagnose the root causes of defection among them, and develop ways not only to boost their allegiance but turn them into advocates for the company. Loyalty Management quantifiably links financial results to changes in retention rates, maintaining that even small shifts in retention can yield significant changes in company profit performance and growth. My Role: I was part of teams that worked on different components of Loyalty software e.g. Loyalty Program, Membership, Member, Vouchers. Integration of all components into one and working across different teams for integration was the biggest challenges I faced. Team Size: around 50 Duration: 8 months. SAP CRM 2007 Release Marketing Development Fund: MDF are funds which are provided by brand owners to be used by their channel partners to promote and drive demand for the brand owner's products. Market Development Funds (MDF) is playing the key role in Co-Marketing with the direct or indirect channel partners to Increase the Brand Awareness, Increase the partner loyalty and CoGenerate the market Demand, Increase the Win-Win Situation with the channel partners. Channel marketing funds enable brand owners to manage and distribute marketing funds to their channel partners more efficiently and to increase the effectiveness of their channel marketing expenditures. My role: I developed the User interface for the Channel Partner. This was developed on the CGPL framework. The key challenge in this project for me was to learn the IC web client technology and Marketing framework and implement the functionality . Team Size: for the entire project :28 For my tasks : 1 Duration : 6 Territory Management : This feature helps companies divides their sales market into territories according to criteria such as geographical attributes, products, or industry-specific groupings. It can help them determine who is responsible for a territory, which business partners belong to a territory, or which products to offer in a territory. My role :I worked on the search functionality of the territory management . Team Size : 8 Duration : 4 months. Current Project --Part of Next Release Marketing Vouchers: In Today's business world and especially in eCommerce Vouchers are basic features .Distributing Vouchers via Campaign as purchase incentive is quite common. Additionally vouchers are often used in combination with loyalty program to bind the customer

to the vendor/store. My Role: As a developer I was required to understand the SRS from functional point of view and design , develop and integrate the voucher functionality into Marketing and Loyalty applications of SAP CRM. Team Size: 2 Duration: 4 Months Web Channel:User Management and Customer Profile: A Web channel application can help to turn the Internet into a profitable sales, marketing, and service channel for consumers and businesses. It should be intuitive and reliable, one that provides a single face to the organization. At the same time it should seamlessly tie the Web processes and information into direct and indirect customer processes so that it can optimize the business across all channels. To reduce the amount of information web channel customers are required to enter during the checkout process, customers are allowed to save personal information - such as payment and shipping address - in their customer profile. During the checkout process, customers with saved payment method(s)/data or shipping address, have the option to select the saved data and hence don't have to enter any additional data. This feature makes it easier (and faster) for customers to get through the checkout process. My Role : I am involved in the Customer Profile development which includes maintaining multiple addresses for a user with ERP or CRM as the backend . This involves programming in the Java as well as in the Abap layer.I am also involved in the Mail Form development for automated email sending . The application is being developed on NWDS -- Netweaver Development Studio Team Size: 10 Duration: 4 months.

Certifications CR 100 ,CR600,CR300