KALAMPUSAN 1st Semester 2012

Kalampusan 1st Semester 2012

A SEMI -ANNUAL PERFORMANCE MAGAZINE OF THE DEPARTMENT OF TRADE AND INDUSTRY CENTRAL VISAYAS

A challenging year has prodded us to aim for something better and upped our standards for performance.

Out of the Usual and into Excellence

Now and then life throws us a curve that tests our mettle and sincerity to serve the public. When a 6.9 magnitude earthquake hit the epicenter of Guihulngan, Negros Oriental in February this year, everyone was caught off-guard. Fortunately, most of us recovered soon enough to offer substantial help. Among those who responded admirably to the situation were the DTI Negros Oriental and DTI Central Visayas Offices. The DTI swiftly organized a series of Diskwento Caravans not just in Negros but also in other provinces in the region between February to June 2012. This despite fear of after shocks from the earthquake. Such tumultuous occurrences had shifted our paradigm for work performance. We realized that we are better than what we thought we were and proceeded to exceed our expectations. In other words, life kicked us out of our complacency and rapped our brains to come-up with better ways to do things. One of these is the consolidation of accomplishment reports and compilation of success stories, fact sheets and case studies. This was how KALAMPUSAN, the performance magazine of DTI Central Visayas, was born.

E-magazine storage and access

The electronic version of Kalampusan magazine, along with other important office e-files , is stored at the DTI 7 server and may also be accessed at Google Docs and at DTI Central Visayas Facebook Page. We have turned green and paperless in order to save more trees!

Jojisilia Villamor is the DTI Negros Oriental

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Jan-June 2012 the

semester that was
We have created an enabling environment for
business and investment as well as improved productivity and efficiency.

PHILIPPINE BUSINESS REGISTRY (PBR)

Promoting a streamlined electronic registry in the Philippines

The OTOP Store in Cebu formally opened this year at Bridges Town Square in Mandaue City, Cebu. This permanent product depot in the island was made possible through the joint efforts of DTI and Cebu Gifts Toys and Houseware Foundation Inc. (Cebu-GTH).

OTOP Store sells products of various MSMEs nationwide including products under the One Town One Product (OTOP) Philippines. Around countrys competitiveness. 70% of products in the Cebu DTI7 RD ASTERIA CABERTE outlet are sourced from Central Visayas, 30% in other regions in the country. More exporters in the Philippines are now tapping countryThe OTOP Store in Cebu is side residents from all over the managed by the Cebu-GTH, a country to supply their subnon-stock, non-profit organi- contracting needs. These exzation of exporters that pro- porters include those from vides services for the develop- Cebu, namely: Linda Colin ment of the sector with mem- Creation, Amer Trading Inc., bers producing home accesso- Hands On International, Tamries, housewares, decors and buli Fashion & Home Accesfurnishings. DTI provides the sories Inc., Heldred Export suppliers and arranges the International, Lookwell Phils. logistical requirements of the Corporation, Regalos Exim, store through third party pro- Inc., Arden Classic Inc., all viders. Homes Designs, Inc., Jimcastler International Inc., Prissan In the first half of 2012, the Ex-import International, Art Subcontracting Partners for N Nature, Janice Minor ExInnovation (SPIN) Program continued to help exporters increase their production volume in a cost-effective manner as it generated jobs in the rural areas. There are now 15 active regions that have joined the program, namely: NCR, 1, 2, 3, 4A, 5, 6, 7, 8, 9, 10, 11, 12, CAR and CARAGA. As of First Semester 2012, SPIN has generated 40,317

jobs in the Philippines, sold ports and 33 Point 3 Exports, woven products amounting to Inc. 352 million pesos and assisted 1,096 MSMEs. Other exporters participating in the SPIN program are Baum In Central Visayas, SPIN has -Essex Manufacturing, Ltd. conducted 205 trainings and SCT Furnishing, Inc. and Nagenerated 34,638 jobs in the thaniel Merchandise from Resame period. gion 5. Those from CAR are Ecoworld Decors and Binnadang Ethnic Handicraft. DTI continues to address Region 11 exporters in the some of the major conSPIN program are Angeliques straints to economic growth Craft and Oriental Touch Colin an effort to improve our lection. After the successful buying missions by Cebu-based exporters, training and orientation are still ongoing all over the Philippines. SPIN trainings have expanded to as far as Masbate, Pangasinan, Abra, Zamboanga, Talacogon, Agusan del Sur, Talaingod, and Davao del Norte. Other areas include once rebel infested towns in Central Visayas such as Tuburan, Minglanilla, Pinamungahan, Asturias in Cebu; Danao, Carmen, Ubay, Sevilla in Bohol; Sta Catalina, Zamboanguita, Siaton, Amlan in Negros Oriental, unlocking the skills and generating employment in these areas.

In an effort to provide faster and more efficient service to entrepreneurs, the Department of Trade and Industry (DTI) launched on March 20 this year the Philippine Business Registry (PBR) at the National Economic Research and Business Assistance Center (NERBAC) in Cebu. The web-based system serves as a one-stop-shop for would be entrepreneurs who need to transact with several government agencies before operating a business. Government agencies interlinked under the PBR include the DTI, Bureau of Internal Revenue, Social Security System, Home Development Mutual Fund, Philippine Health and Insurance Corp., and Securities and Exchange Commission.

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Continuation

January-June 2012 the semester that was

In the same year, roving Diskwento Caravans were held in all provinces of region 7. The caravans focused on basic and prime commodities for consumers,. Regionwide media blitz and stickering activities were conducted to prepare the public for the full enforcement of the Motorcycle Helmet Law . Computer packages were given to recipient public schools of the PCs for Public High Schools (PCPS) 4 project reorder in Central Visayas. As with the initial deployment of PCPS4, each recipient school received the following computer package: 11 units Redfox EZ3540-185iW (Microsoft Windows 7 Professional, Microsoft Office Professional, Microsoft Encarta Premium 2009, Microsoft Forefront antivirus), 11 units Monster Automatic Voltage Regulator (AVR), 1 unit Brother DCP-J125 3-in-1 Inkjet printer, 1 unit TP-Link TL-WR841N wireless broadband router, and a two-day training package for at least 5 teachers per recipient school on Basic PC Operation, Maintenance and Troubleshooting. The DTI Cebu and DTI Central Visayas Offices participated in the ABS-CBNs Konsyumer Atbp. (At Iba Pa) video taping at the Tandang Sora Hall of Cebu Normal University on March 5, 2012. DTI Cebu and regional offices also assisted the Konsyumer at Iba Pa when they took video footages of the Cebu establishments for segments of the teleradyo program. Hosted by DTI Usec.Zenny Maglaya and ABS-CBNs Alvin

Elchico, the Konsyumer at Iba Pa 7th anniversary episode aired on March 10 over DZMM 630 khz in Metro Manila. This was aired at the National Capital Region via channel 26 and in Cebu City on cable channel 70. Achievements made by DTI Central Visayas this semester were made possible with the relentless dedication of the DTI staff, Local Government Units (LGUs) and private sector partners. In the coming years, DTI Central Visayas is confident that the DTI programs and projects will continue to deliver its expected part to poverty alleviation with the intensified consciousness of all stakeholders in forging more linkages, creating an enabling environment and ensuring the sustained relevance of the program to the needs of the MSMEs.

Assessment & Planning Conference of the BPLS Implementation in Central Visayas

The DTI conducted an Assessment & Planning Conference of the BPLS Implementation for stakeholders in Central Visayas on June 14 at the Golden Valley Hotel in Cebu City. Discussed during the workshop were the regional accomplishments, reports on the monitoring of standards, issues and concerns during the implementation of the Business Permit and Licensing System (BPLS), target LGUs for 2012-2016, M&E Framework, BPLS Provincial Action Plan for 2012.\ The conduct of the conference was one of DTIs initiative towards streamlining the process of business registration and licensing to promote the development of MSMEs in the local area as well as improve the revenue generation of LGUs. It is hoped that the action plans created here will encourage will encourage local chief executives to adopt more good practices in their respective localities.

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INSIDE
5 National Launching of OTOP Store 6 Konsyumer at Iba Pa, a photo album on the 7th anniversary episode of the ABS-CBN teleradyo program 7 A Taste of Prosperity, success story on the LRED project in Argao, Cebu 9 DTI prepares for enforcement of Motorcycle Helmet Law 10 FAQs on Motorcycle Helmet Law 14 Fewer Steps, Faster Processing, More Revenuea case study on the BPLS in Barili 17 Tapestry of Hope, a success story on the SPIN project 20 Fortune in Fiber- a success story on the Tubigon Loomweavers Multi-purpose Cooperative 22 Fact Sheet: OTOP Store 23 PCPS: tooling for a digital future 25 Economic Scenario 2011
Lorenzo of GIZ talks with MSME reps in Central Visayas

The Department of Trade and Industry (DTI) held an MSME Regional Conference on June 19, 2012 at the City Sports Club, Cebu Business Park, Cebu City. In partnership with the Deutsche Gesellschaft fr International Zusammenarbeit (GIZ) through the Private Sector Promotion (SMEDSEP) Program, this activity was organized free of charge for the Micro, Small and Medium Enterprises (MSMEs) and Provincial MSMED Councils. With the theme SOAR HIGHER MSMEs, the conference provided a venue for sharing of strategies among priority sectors in the provinces of Bohol, Cebu, Negros Oriental and Siquijor. It was also a venue for the provincial MSMED Councils and the RDC to hear and appreciate the needs of the sectors and be able to provide the necessary support and identify ways of establishing collaboration among sectors and enablers. Topics discussed included the MSME Development Framework, Vision and Mission strategies of the IT-enabled services, Vision and Strategies of the Tourism Sector, Vision and Strategies of the Creative Sector and Market Systems Development.

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National Launch of the OTOP Store in Cebu

After its successful opening in December last year, the national Currently, there are 42 companies displaying their products in launching of the OTOP Store was held on April 20 this year at the Cebu OTOP Store, including those from other provinces in the Bridges Town Square in Mandaue City, Cebu. Philippines. Central Visayas. Located in a 500-square-meter space along Plaridel Street in DTI and Cebu-GTH forged a partnership with the Department of Mandaue City, the OTOP Store sells world-class products cater- Tourism and the associations of tour guides and tour operators ing to local and foreign tourists. in Cebu for the promotion of the OTOP Store to tourists. Around 70% of products in the OTOP Store Cebu outlet will be sourced from Central Visayas and 30% from other regions in the Philippines. Products under the One Town, One Product (OTOP) program of the Department of Trade and Industry (DTI) will also be displayed. DTI also tapped the GIZ, a technical agency of the German government, for the production of a video catalogue to promote the products of the product depot.

DTI also announced that the Product Development and Design Center of the Philippines will also be working on print product The national launching of OTOP Store on April 20 was attend- catalogues and brochures which will be distributed to major ed by Trade Secretary Gregory Domingo and Undersecretary hotels, resorts and airports in the country. Merly Cruz. Video presentations of OTOP Stores in Cebu, Clark and Davao was shown during the launching to give buyers, exporters, traders, retailers, travel associations, among others, a glimpse of the product depots in these areas. The OTOP Store in Cebu is a joint project of the DTI and the Cebu Gift, Toys and Houseware Foundation, Inc. (Cebu-GTH). The permanent product depot in Cebu is managed by the CebuGTH. Since the OTOP Store opened in December last year, Cebu GTH Vice-President for External Affairs Pedro Sepulveda Jr. said that the sales of the showroom are continually increasing since they are being aggressive in their marketing strategies. For March alone this year, the Cebu product depot garnered around Php 300,000 in sales. With the positive response on the OTOP Store, Cebu GTH President Ramir Bonghanoy expressed his gratitude to DTI for helping them with the setting-up and promotion of the facility.

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KONSYUMER AT IBA PA
DTI participated in the taping of a broadcast episode of ABS-CBNs Konsyumer Atbp. (At Iba Pa) at the Tandang Sora Hall of Cebu Normal University last March 5, 2012

TALK

Within the same week, the agency also assisted the ABS-CBN production staff in the shooting of segments for the teleradyo program.

MONITOR

VISIT

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A TASTE OF PROSPERITY A SUCCESS STORY ON THE LRED PROJECT IN ARGAO, CEBU

NICCEP

The National Industry Cluster Capacity Enhancement Project (NICCEP) is a 3year technical cooperation project funded by the Japan International Cooperation Agency (JICA). The project envisions to develop and mobilize at least 21 pilot industry clusters nationwide. NICCEP aims to enhance the capacity of selected industry clusters throughout the country to plan, implement, facilitate service delivery, evaluate projects, and improve industry competitiveness and enhance the business environment. As a result of the capacity building interventions, the targeted industry clusters are expected to increase their contribution to the national economy particularly in terms of investments generation, exports expansion, creation of jobs and development of SMEs. Ultimately, this project will also contribute to the goal of inclusive growth and poverty reduction.

Edgar Lanutan has been a producer of tableya in Argao, Cebu for a long time. His business Guilang Tableya which uses native cacao was named after his mother who started making tableya in 1948. Guilang Tableya is one of the many enterprises in Argaos robust food processing industry. It is widely known as the best tableya in this side of Central Visayas. We first met Edgar in 2008 as a respondent of an economic appraisal survey and as an active participant of an action planning workshop in Argao. Soft spoken yet confident, Edgar believes that he has a saleable product although he admits that he needs help in improving its packaging and marketing. He also thinks that further growth of his business is only possible if entrepreneurs in Argao are united and supported by government agencies and private organizations.

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A Taste of Prosperity

a lot about keeping food safe from storage, production, and delivery. Now more than ever, we value food quality and safety. Apart from the GMP training, DTI also conducted a seminar about Trademarks held at Argao where they learned about the importance and benefits of trademarks in doing business. Active members of the processed food industry also participated in Branding and Packaging seminar workshops organized by DTICebu. Cognizant of the interventions and assistance extended to the municipality and to the business sector, Argao municipal mayor Edsel Galeos expressed his gratitude to GIZ, a German International Cooperation agency, and DTI for developing the small and medium enterprises in Argao. He said that he is happy with the partnership and is looking forward to working with the two agencies in more projects that benefit the community. Indeed, through the collaborative efforts of the LGU, Cebu provincial government, national government agencies like DTI and DOST, and the GIZ, MSMEs in Argao like Guilang Tableya are more capacitated and are stronger in facing inevitable economic challenges. In fact, after several years of subsidized participation in trade fairs organized by DTI, Guilang Tableya together with Chitangs Torta joined the Sinulog OTOP Trade Fair in January 2012 on their own, without the usual support of the LGU. Their booth which they aptly called Argaos Best, was one of the top 5 in sales in the food category during the fair. More importantly, Edgar is delighted with their good sales performance in recent years. In 2009, Guilang Tableya posted a 3.0M sales. Then it slightly increased to 3.8M in 2010, and achieved a record high of 8.0M in 2011. With this recent development, Edgar is brimming with hope to grow his business and lead it to greater heights. Last year he started his own cacao plantation with 10,000 seedlings in an estimated one hectare area in Argao and is targeting 30,000 new plants in 2012. He dreams of establishing a self-reliant local chocolate production and for Argao to be part of the chocolate map of the world. (Mark Aristotle Cabagnot)

When the Local Regional Economic Development (LRED) process was introduced in Argao, one of the activities was the action planning participated in by the different economic stakeholders of Argao. Participants included people from both the private and public sectors. They were able to identify three lighthouse projects to usher economic growth in Argao, these were: a) The formation of a business association, b) development of tourism, and c) development of the food sector. After LRED had been introduced four years ago, the Argao Business Community, Inc. (ABCI) has been formally organized in 2009. The ABCI, composed of businessmen from the various sectors of Argao, established strong ties with the municipality of Argao and collaborated with the LGU in coming up with activities like mounting the famous Torta Festival. Edgar became one of ABCIs active members and took part of the regular meetings where they discuss concerns, share updates relevant to their businesses, and plan out community projects. ABSIs efforts to promote historic and scenic tourism spots of Argao have also been fruitful. More and more tourists have visited the locality and availed of their tourism packages. The local government unit of Argao is now more focused to provide better service to the towns visitors. In fact, they have invested on trainings to capacitate local tourist guides who are now more equipped to promote the beauty, splendour, and heritage of Argao. Vip Semilla, the towns dependable Tourism Officer, owes the towns success to the LRED approach. He said the LRED organized the towns key sectors to participate in the planning and decision-making to achieve a common goal. It has capacitated the local government unit to become more efficient in performing its tasks or responsibilities, and has widened its linkages. The food processing industry of Argao has also benefited from several interventions as a result of the LRED process. Just right after the LRED sensitization, a Good Manufacturing Practices (GMP) training was conducted for torta, bahalina, tableya, & other processed food manufacturers. It was organized by DTI and was handled by the Food Safety Team of the Department of Science and Technology (DOST). Edgar recalls vividly the GMP training, The GMP training was very helpful to us. We learned

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Any person caught not wearing the standard protective motorcycle helmet and those who use, sell and distribute substandard motorcycle helmets shall be penalized according to law.

DTI conducted a series of press conferences and stickering activities in preparation for the enforcement of the Motorcycle Helmet Law. A list of helmet brands that were issued the ICC Mark was released to the media by the agency. To recall, Congress promulgated Republic Act 10054 otherwise known as Motorcycle Helmet Act in 2009 requiring all motorcycle riders, including drivers and back riders to wear standard protective motorcycle helmets or those that have a PS license or ICC mark at all times while driving, whether long or short drives, in any type of road and highway. The DTI, through the Bureau of Product Standards (BPS), is tasked to conduct a mandatory testing of all manufactured and imported motorcycle helmets in the Philippines and shall issue periodically a list of motorcycle helmet manufacturers and importers and the brands which pass the standards of the BPS to be published in a newspaper of general circulation or in its website. The BPS has issued an ICC Mark to the following brands of helmet as of 2009-2012: 2, AGV, AINON, AM, AXA, BEN-2, BIO / H, CABERG, CARTING, GDR, GPX, HF, HJC, HNJ, HONGYING BIO, HPH, INDEX, KBC, KOR, LEV3, MRC, NEXX, NOLAN, POSH, POWERCYCLE, SHOEI, SNELL, SOL, SPACE CROWN, SPYDER, TANKED, TRANSCYCLE, VCAN, VOLTZ, XPOT, EXSOL, YAMAHA, YEMA, ZEBRA, ZEUS. This list can be found at the BPS Portal - http://www.bps.dti.gov.ph/local-databases/ cat_view/46-local-database/77-product-certification.html
DTI Cebu staff stickering standard motorcycle helmets during Halad Sa Kapamilya project of ABS-CBN

MOTORCYCLE HELMET ACT

The Motorcycle Helmet Act is a law meant to protect the motorcycle riding public from severe head injuries caused by accidents. Under the law, all motorcycle riders, including drivers and back riders, are required to wear standard protective motorcycle helmets at all times while driving, whether long or short drives, in any type of road and highway. Standard protective motorcycle helmets are appropriate types of helmets for motorcycle riders that comply with the specifications issued by the Department of Trade and Industry.

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Why is it important for motorcyclists to wear helmets ? Compared with cars, motorcycles are a dangerous form of travel. The number of deaths on motorcycles exceeds that of cars in any given year. Motorcycles often have excessive performance capabilities, including especially rapid acceleration and high top speeds. They are less stable than cars in emergency braking and less visible to other motorists. Motorcyclists are more prone to crash injuries than car occupants because motorcycles are unenclosed, leaving riders vulnerable to contact with hard road surfaces. This is why wearing a helmet, as well as other protective clothing, is so important. How effective are the standard helmets ? Standard helmets decrease the severity of head injuries, the likelihood of death and the overall cost of medical care. They are designed to cushion and protect riders' heads from the impact forces of a crash. Helmets are highly effective in preventing brain injuries, which often require extensive treatment and may result in lifelong disability. In the event of a crash, unhelmeted motorcyclists are 3 times more likely than helmeted riders to suffer traumatic brain injuries. What is Republic Act No. 10054 or the Motorcycle Helmet Act ? The Motorcycle Helmet Act is a law meant to protect the motorcy-

cle riding public from severe head injuries caused by accidents. Under the law, all motorcycle riders, including drivers and back riders, are required to wear standard protective motorcycle helmets at all times while driving, whether long or short drives, in any type of road and highway. Standard protective motorcycle helmets are appropriate types of helmets for motorcycle riders that comply with the specifications issued by the Department of Trade and Industry (DTI). What are the penalties of motorcyclists caught without the standard helmet ? Any person caught not wearing the standard protective motorcycle helmet will be punished with a fine of P1,500.00 for the first offense, P3,000.00 for the second offense, P5,000.00 for the third offense, and P10,000.00 plus confiscation of the drivers license for the fourth and succeeding offenses. Are passengers of motorcyclists exempted from this law ? All motorcycle passengers are required to wear standard helmets. Children below 10 years old are not allowed to ride the motorcycle.

Who are exempted from the law ? Tricycle drivers are exempted from complying with the mandatory wearing of motorcycle helmets. What are the penalties for sellers and dealers violating the law ? Every seller and/or dealer should make available, every time a new motorcycle unit is purchased, a new motorcycle helmet that bears the Philippine Standard (PS) mark or Import Commodity Clearance (ICC) of the Bureau of Product Standards (BPS) and complies with the standards set by the BPS, which the purchaser may buy at his option. Any seller and/ or dealer who violates this requirement will be punished with a fine of not less than P10,000.00 but not more than P20,000.00. All manufacturers and importers of standard protective motorcycle helmets are required to secure a PS license or ICC prior to the sale and distribution of their products. Upon the effectivity of R.A. 10054, only those standard protective motorcycle helmets bearing the PS or ICC mark shall be sold in the market.

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What are the responsibilities of DTI ? The DTI, through the BPS, shall conduct a mandatory testing of all manufactured and imported motorcycle helmets in the Philippines. The BPS shall periodically issue a list of motorcycle helmet manufacturers and importers and the brands which pass the standards of the BPS, to be published in a newspaper of general circulation or in its website. What are the responsibilities of DOTC ? The DOTC with its attached agency, the LTO, is mandated by this Act to issue guidelines necessary to implement the provisions of this law.

the BPS or the DTI-Regional and Provincial Office shall issue certificate of conformance and corresponding ICC stickers to the motorcycle rider/s. The sticker shall be affixed by the DTI Regional or Provincial Standard Officer. ICC stickers upon request of concerned DTI Regional or Provincial Office shall be released by the Bureau of Product Standards. Cost of the ICC stickers shall be remitted by the concerned DTI-Regional and Provincial Office to the BPS.

Reg 22:2007. Helmets and visors of the same brands already certified by the DTI-BPS or Provincial Office, but on its face is already deteriorated or deteriorating or with obvious defects shall not be granted certification. Those who purchased or has received helmets and visors from a foreign country shall secure clearance from the BPS or from the nearest DTIRegional or Provincial Office prior to their use, provided that the helmets and visors have a mark of conformity that they comply with the PNS UN-ECE Reg 22:2007. Why is DTI accepting applicants for Import Commodity Clearance (ICC) stickers? The DTI is accepting application for ICC sticker as a temporary service to individual motorcycle riders to comply with the law.

How long does it take for DTI to issue an ICC Mark for a helmet brand ? 35 minutes
L-R: RD Raul Aguilos of LTO7 and RD Asteria Caberte of DTI 7 with Valeriano Bobit Avila, host of talk show Straight from the Sky

Can motorcyclists get ICC stickers for their helmets from the DTI provincial offices ? Yes. Upon grants of certification and upon payment of processing fee by the applicant,

Only helmets and visors which has the same brands already certified by the DTIBPS or Provincial Office shall be qualified to be certified as compliant with PNS UN-ECE

Before Republic Act 10054 or before the law mandating the wearing of helmet was passed, all crash helmets did not have ICC sticker despite the fact that these products, mostly imported, already have Import Commodity Clearance.

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BOHOL

Negros Oriental

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Cebu

Siqujor
What is a Diskwento Caravan ?
The Diskwento Caravan is a priority project of President Benigno S. Aquino III to help ease the burden of Filipino consumers from the rising prices of basic and prime commodities. With the success of the Diskwento Caravans in 2012, DTI will continue to hold the project in various towns in the country.

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A case study on Barilis BPLS Implementation

In 2008, the municipality of Barili was chosen by the Deutsche Gesellschaft fr International Zusammenarbeit (GIZ), a German International Cooperation Agency, as a showcase LGU in the implementation of the Business Permit and Licensing System (BPLS) Streamlining Program. This is one approach aimed at promoting and improving the business and investment climate of the LGU particularly on the issuance of business permit and licenses. Renewal of Mayors business permit subjects applicant to lengthy procedures which takes 4 days and 55 minutes to process, plus voluminous local documentary requirements and clearances from national government agencies. Thus, there is a need to streamline and institute reforms, thereby reducing the number of steps, signatories and documentary requirements for both new and renewal applications. The implementation of BPLS streamlining is expected to address these problems confronting applicants. Approach Implementing BPLS reforms require the conduct of the following activities, to wit; 1. Process Improvement addresses the issue of lengthy transactions. a. Conduct of BPLS Piloting which was attended by the Executive & Legislative Departments and the other stakeholders with the Treasury Personnel. b. Workshops for personnel involved such as: BPLO, Licensing Officer, Releasing Clerk, Records Clerk, Inspectors, and other staff in the Office of the Treasury. The following are the workshops/trainings conducted: . Local Revenue Code Crash Course . Dry-Run on the B.O.S.S. . Actual In-House (BOSS) Procedure Assessment . Briefing of the Inspectorate Team/ Actual Inspection . Follow-Through Workshop . Team-Building . Training on using Excel for the Assessment . Examination of Books of Accounts . Records Management Workshop . Inspectorate Team Workshop . Monitoring and Evaluation Workshop c. Creation of the Business Permit & Licensing Office (BPLO) through an Executive Order

d. Formation of the Inspectorate Team through an Executive Order. Members of the Inspectorate Team are the following: Office of the Building (OBO), Municipal Planning and Development Council (MPDC), Municipal Treasurers Office (MTO), Rural Health Unit (RHU) and Bureau of Fire Protection (BFP).

Jojisilia Villamor is the DTI Negros Oriental BDD Chief Enabling Business, Empowering Consumers 14

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2. Set up the Business-One-Stop Shop (BOSS) Center uses the Municipal Conference Room as the BOSS center. This will only take place during the business permit renewal period. .using 1 component of iTAX (i-BPLS)
3.

MSMEs benefit in the form of reduced bureaucratic costs, shorter and clearer procedures and less processing time, among others. On the other hand, LGUs benefit mainly through the inflow of more investments and registration of more businesses thus improving tax collections and local income.

Computerization . Conducted training on the use of spreadsheet for the assessment of business tax 4. Partnership & Participation involvement of NGAs and associations, such as: . Barili Market Association . Bureau of Fire Protection . Bureau of Internal Revenue . Social Security System . Department of Trade and Industry 5. Information Dissemination using educational campaign collaterals, such as: . Recorida around the Poblacion area; done before the renewal period . Tarps/streamers posted in strategic places . Meetings with business sector 6. Customer Satisfaction is the ultimate goal of efficient service & reforms

Reduce processing time, number of steps, number of forms filled-up and number of signatories in the BPLS

Results The streamlining of Business Permit and Licensing System offers enormous advantages to both Micro, Small and Medium Enterprises (MSMEs) and the LGUs.
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Through the Monitoring & Evaluation conducted by the donor and implementing partners, GTZ, DTI and DILG, streamlining of BPLS have increased the revenue of the municipality which has resulted to better public image of the LGU, improved delivery of service to clients, empowered personnel and lessens IRA dependency.

This information sheet is recommended for replication by BPLS practitioners and for local legislative department of the LGU.
(by: Gladys Oro, Regine Verame, Christine Ejes with reference on material written by Mary Jane Panares. BPLO, Barili, Cebu)

The LGU however encountered challenges that need to be addressed, which include among others;

. Perceived as a political agenda . Lack of technical knowledge . Passitivity / resistance of the stakeholders . Support from the different departments . Lack of logistical support

THE BPLS PROJECT

Streamlining the business permitting and licensing system (BPLS) means implementing systematic and purposeful interventions to ease business start-up. A simplified business permit and licensing process will be realized only if the top leadership is convinced that making the process simpler and easier can enhance the image of the administration, increase its revenues in the short term, and encourage more businesses to set up. It is therefore necessary to obtain commitments of the Mayor or the Sanggunian and the administrative support of the staff to this reform initiative.

Despite the successful implementation, there are still areas that need work so much so that the LGU is continuing to find ways to improve processes. \

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A success story on the SPIN Project

2008, SPIN has created 199.33 Million Pesos in the same periproducts ranging from bas- od. kets, placemats, tip towels, trays to fashion accessories. More exporters in Cebu are now tapping countryside residents from all An inspiring example on over the country to supply their subovercoming adversity, the contracting needs. These exporters, SPIN project has also be- all members of the Cebu-GTH, are come a stimulus for peace Linda Colin Creation, Amer Trading and economic progress in Inc., Hands On International, Tambuli conflict and poverty-stricken Fashion & Home Accessories Inc., areas that were once breed- Heldred Export International, Lookwell ing grounds of insurgency. Phils. Corporation, Regalos Exim, Inc., Now, the unemployed in- Arden Classic Inc., all Homes Designs, cluding rebel returnees have Inc., Jimcastler International Inc., Prisgained a ticket to a new and san Ex-import International, Art N Nabetter life. ture, Janice Minor Exports and 33 Point 3 Exports, Inc. SPIN Champion and DTI Region 7 Director Asteria Caberte beams with After the successful buying missions pride as she talks of how the SPIN by Cebu-based exporters, training and allows exporters to increase their pro- orientation are still ongoing all over the duction volume in a cost-effective Philippines. SPIN trainings have exmanner as it generates jobs and pro- panded to as far as Masbate, Panmotes peace in the rural areas. gasinan, Abra, Zamboanga, Talacogon, Agusan del Sur, Talaingod, DaFrom 3 in 2008, there are now 13 re- vao del Norte. Other areas include gions that have joined the program, once rebel infested towns in Central namely: 1, 2, 3, 4A, 5, 6, 7, 8, 10, 11, Visayas such as Tuburan, Minglanilla, 12, CAR and CARAGA. As of 2011, Pinamungahan, Asturias in Cebu; DaSPIN has generated 28,186 jobs in the nao, Carmen, Ubay, Sevilla in Bohol; Philippines and provided 929 MSMEs Sta Catalina, Zamboanguita, Siaton, with orders for woven products Amlan in Negros Oriental, unlocking amounting to more than 242 million the skills and generating employment pesos between 2008 to 2011. In Cen- in these areas. tral Visayas, SPIN has trained 23,020 world-class weavers and generated purchase orders amounting to

Asia reeled as the 2008 global financial crisis punched its way throughout the world. Thereafter, a cloud of uncertainty simmered over the Philippine economy whose fortune is tied to its markets. Local exporters in particular suffered tremendously in the wake of the international financial slowdown. The situation in Cebu was particularly acute as the province relies heavily on exports. With the continuous challenges besetting the industry, the Department of Trade and Industry (DTI) was inspired to find ways to support and ensure that this sector will be sustained through a subcontracting development program. In the process, a few Cebu based exporters have also managed to help thousands of rural residents in the country. Through SPIN or Sub-contracting Partners for Innovation, the unemployed, housewives, rebel returnees, and disabled from far flung towns undergo skills training and immediately earn income by producing specific job orders for Cebu-based export companies. SPIN is a joint effort of the DTI, Cebu Gifts Toys and Housewares Foundation (Cebu-GTH) and the Armed Forces of the Philippines (AFP). Since

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Tapestry of Hope
Caberte recently announced that the Aquino government is supporting the SPIN program. In fact, DTI has already received a budget of Php 4 Million to sustain the program for the rest of year 2012. DTI has allocated additional budget for SPIN to extend trainings to more areas in the 13 different regions in the Philippines. ers as well. With SPIN, weavers earn without delay as the program follows a market driven scheme wherein the products to be made by the trained group are actual export orders, she explained. Most exporters who do not have enough workers to do the job orders of their clients subcontract some of these processes. This production scheme solves the exporters problem Such good news from government is a on sustaining capacity. boon to the export sector. Jenifer Cruz, whose company the 33 Point 3 Exports Cruz concurred that although the exis the pioneering and largest supporter port sector in general is facing a difficult of SPIN program, said that the current situation, demand is always there and governments decision to continue the one of the most important things that program is certainly a big help to the exporters should maintain is its capacibattered export sector. ty. On this aspect the SPIN program is helping significantly the small and meCaberte emphasized that the good tid- dium players. ings are not just for exporters but weavWith additional funds from government, SPIN is set to change more lives. The program will be able to recruit more unemployed residents, rebel returnees, and even out-of-school youth in cleared conflict areas and marginalized sectors. As more and more towns join the SPIN program, more Filipinos will have the chance to take the wheel of their own lives and weave a more secure and comfortable future for themselves and their families. Who would have thought that, in trying to survive a crisis, our exporters become part of the solution to lift thousands of Filipinos from strife and poverty?

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DTI Cebu and the Philippine Intellectual Property Office conducted the Madrid Protocol Workshop on May 29, 2012 at the Cebu City Marriott Hotel. The Madrid Protocol is an international system for the registration of marks administered by the World Intellectual Property Organization (WIPO). It seeks to simplify the registration of marks worldwide at reduced costs. With this system, trademark owners will need to file only one application to obtain protection in Madrid member-countries.

In partnership with the Department of Trade and Industry, the workshop focused on promoting awareness of the benefits of an effective strategic goods export control procedure on items that are considered of dual use.

Trainers Training for NICCEP Con- The ease of obtaining protection via the tent Management

Madrid Protocol will help local industries, specifically small and medium enterprise, DTI-RODG in coordination with DTI-MIS penetrate foreign markets through Filipino conducted a Trainors Training on Content marks. Management for the NICCEP Website on May 7-8, 2012 at the Audio Visual Room of the DTI International Building in Makati City, Philippines. The NICCEP website was launched together with the project primer on May 11 at the BOI Penthouse AVR in Makati City. DTI Central Visayas manages the National Tourism Cluster.

Doing Business with the United Nations

The Bureau of Export Trade Promotion (BETP), an attached agency of the Department of Trade and Industry (DTI), held a one-day seminar on Doing Business with the United Nations on February 22 at the Cebu Parklane International Hotel. The seminar was held in coordination with the United Nations Procurement Division (UNPD) and DTICebu Provincial Office. The activity was meant to brief Philippine companies on business opportunities in the UN and procurement activities of the United Nations Procurement Division. These include policies, process, buying profile, business opportunities among others. The seminar also guided qualified vendors in registering on-line.

Industry Outreach and Internal Compliance Workshop

The Office of the Special Envoy on Transnational Crime (OSETC), in cooperation with the US Department of State Export Control and Border Security (EXBS), conducted an Industry Outreach and Internal Compliance Workshop on May 10-11, 2012 at the Crowne Regency Hotel, Cebu City.

Madrid Protocol Workshop for Business Chambers, Government Officials and Trademark Owners

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A success story on the Tubigon Loomweavers Multi-purpose Cooperative

but, thanks to DTI, we learned about 2 Raffia is Bohol's Gold. Tubigon Loomweav- 4 harness weaving and designing of proders Association in 1990 which later became ucts and natural dyeing techniques which the Tubigon Loomweavers Multi-purpose helped our business, says Mara. Now, we A foreign product design consultant en- Cooperative (TLMPC). thused as she discovered how young buri leaf sheaths can be made into a wide varie- Through the years, DTI nurtured the group ty of saleable products. From hats, bags, by enhancing basic skills and providing In order to increase production capacity, wallets to placemats, table runners and product development trainings so they may TLMPC decided to set-up a common serhome decorations, raffia appears to be be able to effectively sell their wares in vice facility complete with a working shed among the versatile fibers in the Philip- trade fairs and other marketing activities. pines. TLMPC chair Victoria Mara recounts that Raffia weaving is one of the oldest crafts in DTI also trained members to do the 5 Hab- When raffia woven items were declared by Bohol. Local crafters choose raffia not only its of Good Housekeeping or 5S to enhance the local Government Unit (LGU as the One because it is abundant in the area --- raffia productivity and improve work place organi- Town, One Product (OTOP) of the municifibers are soft, durable, and can be easily zation and work processes. integrated with other indigenous fibers and pality of Tubigon, it opened numerous opportunities for the cooperative in the form of that can accommodate 25 units of 2 to 4 harness handlooms. have greater variety in our designs and more orders from exporters.

recyclable materials in the weaving pro- Mara reveals that, after the DTI skills train- more financial support, training assistance, cess. It can take the place of cord, fabric, ings and product development initiatives, promotional efforts from government and ribbon, paper and stuffing. Often, it is inval- the cooperative was able to produce good private organizations. uable to outdoor projects because it doesn't quality rolls of fabrics, placemats, table runshrink with moisture, yet is pliable enough ners, throw pillows, tea mats and coasters Not so long ago, the Philippine-Australia to weave. and sell these to retailers and exporters Community Assistance Program (PACAP,) based in Cebu and Metro Manila. To meet granted P4.7 M to the TLMPC for project Among major sources of raffia items in Bo- demand and delivery commitments, we upscaling to cover the cost of a new prohol is Tubigon, a quiet town 54 kilometers subcontract jobs to at least 150 home duction center housing 40 handlooms, defrom the capital City of Tagbilaran. based weavers, Mara adds. livery truck, trainings, marketing support and community organization and strengthAt the onset, raffia weaving wasnt lucrative Today, each TLMPC member earns an ening. nor a sustained means of income in average of P 12,000 a month from the busiTubigon until the DTI organized the ness. We started with practically no skills

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Continuation on

erative is now able to provide members with grocery and rice loans and enroll their members with the PhilHealth and SSS. Moreover, the income derived from weaving has allowed the weavers to send their children to college and buy basic necessities for their families. Fate continues to be kind to these hard-working weavers of Tubigon. This year, TLMPC bagged the first regional Small Medium Enterprise (SME) Star Elite Award in Central Visayas. The regional SME Star Elite Search under the SME Star Program was launched by DTI to acknowledge the contributions of small business establishments to the economic growth of the nation.

In 2009, Manila based NGO called Fundacion Santiago affirmed its support for the TLMPC by facilitating the donation to them of 31 industrial sewing and cutting machines from Ms. Ditos LobregatBalaguer, a philanthropist and businesswoman. Fundacion Santiago previously donated P 200,000.00 to the loomweavers to purchase, fabricate and install new handlooms. Strategic upgrading of the loomweaving industry is currently implemented with the Value Chain Approach through Deutsche Gesellschaft fr Internationale Zusammenarbeit (GIZ), a technical assistance agency of the German government.

TLMPCs accomplishments prove that the raffia weaving industry still has much promise to vault Tubigon and its weavers to a better tomorrow. And as long as TLMPC weavers are open to new design trends, they will continue to benefit from the growing demand for raffia-based, eco-friendly products in the local and international Since 2010, TLMPC leads the implementation of the Materials markets. Research and Development (R & D) program of the DTI and the European Chamber of Commerce of the Philippines (ECCP) with financial support from the Foundation for Sustainable Societies, Inc. In the Materials R & D, local weavers are given the opportunity to develop new weaving patterns and new indigenous designs by mixing fiber with recycled materials such as newspapers, cotton, plastic straw, seaweed, and plastic twine. Phase 2 of the project with ECCP is the training development program for second liners which is financially supported by the Foundation for Sustainable Societies, Inc. Young weavers are trained in the rudiments of loomweaving and in the appreciation of the right industry values. They are then hired by the TLMPC after the training. With the improving financial status of TLMPC, the coop-

Inside Story
Fortune in Fiber, written by Blair Panong and Jojisilia Villamor, is one of the success stories featured in the OTOPreneur Magazine (April 2012). OTOPreneur magazine is published semi-annually by the Regional Operations and Development Group of the Department of Trade and Industry. Visit www.otopphilippines.org to download free copies of OTOPreneur Magazines.
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Fact Sheet

THE PROJECT

quires minimal funding and still reach a worldwide marOne Town One Product (OTOP) Store is a depot for top- ket. quality products in the Philippines. DTI targets more online stores by 2013. Very soon, A Public Private Partnership project, the OTOP Store is more Pinoy products from all over the country will just be a click away. a microcosm of the Philippines as a nation. Products from all over the country reinvented, reshaped, redesigned, drawn out, sculpted, or reconfigured using mate- The OTOP Store in Cebu has partnered with logistics companies FedEx and Air21 for delivery services. Fedrials native to the area, are all in this shop to entice the Ex will take care of the stores international buyers seeker to buy. while Air21 is for domestic customers. For OTOP Store in Cebu, around 70 percent of these products are sourced from Central Visayas while 30 per- HISTORY Formerly known as Tindahang Pinoy, the OTOP store cent of it comes from different parts of the country. was originally conceptualized as a mechanism to help exporters and traders tap the influx of tourists so they PARTNERS can find products in an accessible venue. In Cebu, the project is made possible with the partnership between the Cebu Gifts Toys and Housewares, Foundation Inc. (Cebu-GTH), the Department of Trade OTOP Store was nationally launched on April 20, 2012 at the Bridges Town Square in Mandaue City, Cebu. and Industry (DTI) and the Philippine International Trading Corporation (DTI-PITC). Other than Cebu, OTOP Stores are open in two key cities in the country: Clark and Davao. CEBU-GTH The Cebu-Gifts, Toys and Houseware (Cebu-GTH) Attendees during the national launch of the OTOP Store Foundation is a non-stock, non-profit organization of exporters that provides services for the development of were buyers, exporters, traders, retailers, travel agents, and travel asthe sector with members producing home accessories, sociations. housewares, decors and furnishings. The foundation currently has 102 active members.

DTI-PITC
The Philippine International Trading Corporation (PITC) is a chartered, government owned International Trading Organization responsible for the expansion of Philippine trade worldwide.

STRATEGY
The idea is to put up one OTOP Store in every major city or town in the Philippines where there is a large number of domestic and foreign travellers. Other than the physical store, the OTOP Store also has an online presence through shopinas.com. DTI believes that Filipino MSMEs will greatly benefit from the growing e-commerce industry since an online business reJojisilia Villamor is the DTI Negros Oriental BDD Chief Enabling Business, Empowering Consumers 22

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PCPS: Tooling for a digital future

A success story on the PCPS project in Ayungon, Negros Oriental
everal years ago, Silliman University Magna Cum Laude ing, second place in e-spreadsheet, and 3rd place in ICT prograduate Joemar Endam didnt know what a computer felt like ject proposal in ACSAP sponsored contests. nor knew what a computer does. The school won second place in the business techno quiz Today, he has brought honour to the schools he represented sponsored by STEP Canlaon City in 2007, second place in with achievements that required above average computing ICT business proposal sponsored by Foundation University in skills: first Computer Club President of Ayungon National the same year, and 3rd place in presentation production using High School, Bachelor of Science in Math Magna Cum Laude MS Powerpoint sponsored by Foundation University in Octoand Master of Science in Math graduate. ber 2007. Joemar remembers how he first learned the basic rudiments of computing in a small high school in a rustic town north of Dumaguete City, Negros Oriental. Students of ANHS also won 1st place in the 6th Step Project Proposal contest of DepEd Negros Oriental in September 2008, Champion in the Inter-high School Computer Quiz Bowl sponsored by Foundation University in 2008.

Ayungon National High Still holding on to their lucky streak, memSchool (ANHS) in early 2004 bers of the ANHS ICT Club Review won the was one of those schools with 9th IT Olympiad of the AMA Computer Unia perennial problem of insuffiversity in December 2009, 1st place in the 7th cient funds. Considering the step Techno-quiz Division level sponsored meagre resources, a few by DepEd Negros Oriental in 2009, 4th place things had to be sacrificed in for 9th step ICT techno Quiz sponsored by Ayungon National High School students at their comput- DepEd 7 in Danao City, Cebu in October order for the school to survive. Among these were computers er laboratory 2009, 5th runner up in the Inter-high School for students. Yet, despite the Computer Quiz Bowl sponsored by Foundadeplorable state of school facilities, Ayungon National High tion University in 2009, 1st runner-up in the Inter-high School School, with its competent teaching staff, rose steadily to be Computer Quiz Bowl sponsored by Foundation University in among the top performing high schools of Negros Oriental. February 2010. In 2004, ANHS was a recipient of the Personal Computers for Public High schools (PCPS) project of the Department of Trade and Industry (DTI). The DTI project was an impetus for external and internal stakeholders of ANHS to do their best to provide the school with better physical facilities and other needs necessary for students well-rounded development. During the 2012 Metrobank-MTAP-DepEd Math Challenge Ayungon-Bindoy-Manjuyod Cluster, Ayungon National High School students also bagged awards. With the presence of computers and internet technologies, ANHS students have access to more information more quickly than ever before. Moreover, the exponential growth in access to information has led to the students exponential growth in producing new information, and this has forced school authorities to rethink their notions of what students need to learn and how they should learn it.

Inspired by the commitment of the provincial PCPS coordinator, ANHS worked to build a well-equipped science laboratory and have their computers connected to the internet. They now have clean, well-ventilated classrooms and restrooms for all classrooms. Television sets and sound systems are found in many classrooms for institutional and recreational purposes. Experiencing its benefits, school authorities of the Ayungon National High School saw the need to move apace with the Stakeholders growing dedication to the schools continual technology driven changes in the economy and acknowledged improvement has since produced a profusion of achievers the role DTI plays in making this possible through the PCs for other than Joemar Endam. ANHS students won in the e- Public High Schools project. learning camp on IT/robotics/animation category in a contest sponsored by the Foundation University and the National Stu- The PCPS Project is DTIs response to the compelling chaldent Center in 2004. They also won 2nd place for news / desk- lenges posed by the fast emerging Knowledge Economy. It top publishing sponsored by DepEd in 2005, 2 nd place in busi- aims to enhance the Filipino youth's information technology ness presentation and 5th place in E-spreadsheet sponsored by (IT) skills as the country's future knowledge workers and proDepEd in the same year. mote IT culture in Philippine classrooms as an avenue to develop Filipinos' skills to be at par with global standards. In 2006, ANHS students won second place in desktop publish-

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Continuation of PCPS success story ...

The Philippines is recognized for its competitive advantage in the IT services sector, being the second largest producer of computer services in Asia, next to India. To maintain this advantage and provide a continuous pool of manpower in the sector, the DTI, through the PCPS project, promotes the need to incorporate IT in the basic levels of education by providing computers to public high schools. and on basic computer operation, troubleshooting and preventive maintenance. Over 500,000 high school students were able to have hands-on computer access including those from ANHS. As an added component, PCPS provided around 250 local government units (LGUs) nationwide with computer servers and networking facilities for the automation of their key administrative systems such as Real Property Tax Assessment and Billing System, Business Permits and Licensing System, and Treasury Operations and Management System.

The first two phases of the project has The project's funding came ANHS students won the 9th IT OLYMPIAD of the AMA Computer significantly reduced the backlog from from the Government of Ja- University, Dumaguete City Branch on December 5, 2009 76% to 55% which, in turn, was reduced pan through its Non-Project to 37% after the completion of PCPS3. Grant Assistance Countervalue Funds (NPGA-CVF). Ayungon National High School may be a small school in a minor town of Negros yet the students dream of a better future, ignited Other than providing computers for the use of students, PCPS has by the DTI led PCPS project, havent stop them from excelling in also trained Science and Math teachers on the use of computer the field of computing. technologies and the Internet as tools for teaching and learning

The person who makes a success of living is the one who sees his goal steadily and aims for it unswervingly. That is dedication. - Cecil B. DeMille
Inside Story
The PCPS success story was written by Jojisilia Villamor, Venus Puracan, Mark Aristotle Cabagnot and Nene Balaba during the Knowledge Management Workshop for PCPS Coordinators in Baguio City on June 27-29. The KM workshop, organized by the DTI Office of Special Concerns and facilitated by the German Agency for International Cooperation or GIZ, sought to

provide an opportune time for PCPS project staff to write success stories, case studies or fact sheets on good practices. Knowledge management (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizations as processes or practices.

PCPS 7 coordinators during the KM workshop in Baguio City

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Based on NEDA 7 economic report

Although the Central Visayas economy remained steadfast amid the economic turmoils experienced by some of the worlds biggest economies, export and import figures suggest that the regions export industry was adversely affected by developments in the international scene. Growth drivers of the regional economy in 2011 were still tourism, IT/ IT enabled businesses, business process outsourcing industries and real estate.

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The tourism industry expanded further as the region continues to draw in more tourists. Central Visayas benefited from the strong recovery of international tourism market and sustained growth of domestic tourism.

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EDITORIAL BOARD
Executive Editor Asteria C. Caberte DTI 7 Regional Director Managing Editor Rose Mae M. Quinanola Writer /Editor Jojisilia Villamor Lay-out Artists Jerome Elarcosa & Bernard Cabasisi Contributors Jacqueline Calumpang Regine Verame Gladys Oro Christine Ejes Mark Aristotle Cabagnot Blair Panong Nene Balaba Venus Puracan

REGIONAL OFFICE Regional Director ASTERIA C. CABERTE 3rd Flr, WDC Bldg.,Osmena Boulevard, cor. P.Burgos, Cebu City Tel. # (63)(032) 255-0036 / 255-0037 Fax # (63)(032) 253-7465 Email: dti_7@yahoo.com / dticentralvisayas@gmail.com REGIONAL OFFICE DIVISIONS Finance and Administrative Division Evelyn Fabian, OIC Tel. Nos. 2550036 / 412-1989 / 412-1868 loc. 201 Consumer Welfare and Business Regulatory Division Rose Mae Quinanola, OIC Tel. Nos. 2550036 / 412-1989 / 412-1868 loc 301 Business Development Division Victoria Diaz, Chief Tel. Nos. 2550036 / 412-1989 / 412-1868 loc. 601 Industry Development and Investment Promotion Division Minerva Yap, Chief Tel. nos. 412-1944 / 4121945 / 255-6971 / 255-3926 BOHOL PROVINCIAL OFFICE Provincial Director MA. ELENA C. ARBON 2F FCB Bldg., CPG Ave., Tagbilaran City Tel. # (63) 038-501-8260 Fax # (63) 038-411-3533 Email: dtibohol@yahoo.com CEBU PROVINCIAL OFFICE Provincial Director: NELIA V.F. NAVARRO 3F LDM Bldg., M.J. Cuenco Avenue, Cor.Legaspi Street, Cebu City Tel. # (63)(032) 412-1863 / 253-2631 Fax # (63)(032) 412-1856 / 254-0840 Email: dticebuphil@yahoo.com / dticebuphil@gmail.com NEGROS ORIENTAL PROVINCIAL OFFICE Provincial Director JAVIER FORTUNATO, JR 2F Uymatiao Bldg., San Jose Street. Dunaguete City Tel. # (63)(035) 422-2764 Fax # (63)(035) 225-7211 Email: jong.fortunato@gmail.com SIQUIJOR PROVINCIAL OFFICE Provincial Director NIMFA M. VIRTUCIO Chan She Bldg., Legaspi Street, Poblacion, Siquijor, Siquijor Tel. # (63)035-480-9065 Fax # (63) 035-344-2238 Email: dtisiquijor@yahoo.com NATIONAL ECONOMIC RESEARCH AND BUSINESS ASSISTANCE CENTER (NERBAC) Center Manager NELIA V.F. NAVARRO Lapu-lapu St., cor. Osmena Boulevard, Cebu City Tel # (032) 255-6971 / 255-3926 (032) 412-1944 / 412-1945

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