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A Closer Look at the New Science of Motivation

Presented by Susan Fowler co-author OPTIMAL MOTIVATION

Legal Notice: These slides are being provided to support your participation in the online seminar which took place on October 3, 2012 and represent the proprietary intellectual property of The Ken Blanchard Companies. They are protected under international copyright law and cannot be resold, rented, loaned, or circulated to any third party. Additionally, they may not be duplicated or reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the expressed written consent of The Ken Blanchard Companies.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

Select a To-Do
Consider an upcoming meeting, call, or even todays session.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

Why Am I Here?

1. I am not really here.

2. I am being paid to be here.


3. I have to be here; Id be afraid of what might happen if I wasnt. 4. Being here aligns with my values and will help me and my organization reach important goals. 5. Being here resonates with me; I feel it could make an important difference to others in my organization and/or help me fulfill a meaningful purpose. 6. I am inherently interested in being here; it is fun for me.
2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

OM

The Paradigm of Optimal Motivation


You are always motivated it is the quality of motivation you have that makes a difference.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

Traditional Motivation
People are either motivated or they are not.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

The Pecking Pigeon Paradigm

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

The Famous Soma Puzzle Experiments

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

The Paradigm of Optimal Motivation

Motivation is a skill
You can learn to choose a higher quality of motivational experience.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

The Appraisal Process

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

Generating Employee Work Passion (EWP)


Five Intentions:

Factors
1. Autonomy 2. Meaningful work 3. Career and job growth 4. Feedback 5. Workload balance 6. Task variety 7. Collaboration 8. Performance expectations 9. Procedural justice 10.Distributive justice 11.Connectedness with

Greater tendency to endorse the organization


Consistently perform at a higher level Intent to stay in the organization Contribute discretionary effort on behalf of the organization Altruistic citizenship behavior

colleagues 12.Connectedness with leader


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2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

A work force with employee work passion has a decided competitive advantage in the marketplace.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Who Is Responsible for EWP Factors?


Autonomy (feeling of choice) Workload balance Task variety Meaningful work Collaborative work Connectedness with colleagues

Connectedness with leader

Me; Individuals

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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A Startling Aspect of This Research Is


The extent to which employees see themselves as being responsible for improving their work environments rather than seeing this responsibility as solely their managers or the organizations role.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Optimal Motivation

The animating dimension behind an individuals employee work passion.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Research Shows
Intent: To use discretionary effort .47*** .02 -.05 To perform .57*** -.10 .03 To endorse .47*** .03 -.02 To stay To be an organizational citizen .52*** .-.06 -.08

Optimal Motivation Suboptimal Motivation Indifferent Motivation

.36*** .01 -.08

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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The Nature of Suboptimal Motivation


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Consider This

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Consider This

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External Motivation: The Tradeoff


You are less likely to have the energy or persistence necessary to achieve long-term goals that lead to the external rewards you seek. Even if you achieve your goals and reap the reward, you are not likely to experience energy, vitality, or a sense of positive well-being

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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The Nature of Optimal Motivation


2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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When you experience Optimal Motivation,

good things happen .


Deliver 31% higher productivity Demonstrate 3 times higher creativity on the job

Are 10 times more engaged by their jobs


Are 40% more likely to receive a promotion within a year Generate 37% greater sales figures Are 3 times more satisfied with their jobs Results from frequency of positive moment-to-moment interactions
OM
2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Self-Regulation
Proactively managing your thoughts, feelings, attitude, and behavior so you can sustain positive effort over time

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Mindfulness
Noticing, being aware, and being attuned to what is happening in the present moment without judgment or reaction

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Quality of A-R-C

Recognize and satisfy these three basic psychological needs

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Autonomy

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Autonomy Is a Choice

Mans Search for Meaning


by Viktor Frankl

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Relatedness

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Relationships That Work

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Competence

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Mastery over Lifes Circumstances

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Developed Competence
The only way you can feel effective is to be effective over time.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Examine Quality of A-R-C


Are your three basic psychological needs being satisfied or undermined?

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Poll Question
What is your current Motivational Outlook for an important task, goal, or skill? 1. 2. 3. 4. 5. 6. Disinterested External Imposed Aligned Integrated Inherent

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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The Skill of Activating Optimal Motivation

Shifting to a more optimal Motivational Outlook Using high quality of selfregulation Satisfying need for high quality of A-R-C Experiencing sustained energy, vitality, and positive well-being for yourself and others

OM
2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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A Leader cannot Motivate anyone

But a leader can create a work environment where Optimal Motivation is more likely to be experienced.

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Three Highly Effective Methods for Activating Optimal Motivation with Others
1. Conduct Motivational Outlook Conversations 2. Use Optimal Motivation best practices. (Avoid A-R-C undermining practices) 3. Lead with the language of Optimal Motivation

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Poll Question: A-R-C Undermining Practices


Which of these do you most need to eliminate?

1.
2. 3. 4. 5. 6. 7. 8.

Use command and control


Rely on your power and authority Insist that business and work be impersonal Be negative about self and others Overemphasize individualism Promote relentless mantra of productivity and results Have narrow tunnel vision Act as judge and jury

9.

Focus only at micro-level

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Poll Question: Optimal Motivation Best Practices


Which of these do you most need to embrace?
1. 2. 3. 4. 5. 6. 7. 8. 9. Invite choice Provide rationale and informational feedback Show empathy and caring Deepen interpersonal openness and appreciation Foster aligned or integrated identity with group Demonstrate commitment to mutual purpose Stimulate initiative and creativity Foster increased confidence Emphasize continual learning

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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Benefits and Opportunities

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DONT LET YOUR EGO HIJACK YOUR CAREER

Questions & Answers


David Witt
Program Director The Ken Blanchard Companies

Susan Fowler
Senior Consulting Partner, Author The Ken Blanchard Companies

2011 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

The Promise of Optimal Motivation

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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DONT LET YOUR EGO HIJACK YOUR CAREER

Resources
Situational Self Leadership and the One Minute Manager
Ken Blanchard, Susan Fowler, and Laurence Hawkins

Why We Do What We Do
Edward Deci and Richard Flaste

Leading at a Higher Level


Ken Blanchard, et. al.

The Leader Within


Drea Zigarmi, Ken Blanchard, et. al.

2011 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

DONT LET YOUR EGO HIJACK YOUR CAREER

Poll: What additional resources would you be interested in?


a. Blanchard research and white papers b. Information on upcoming Blanchard events c. Information on other Blanchard products and services

2011 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

DONT LET YOUR EGO HIJACK YOUR CAREER

Thank You
To learn more about how The Ken Blanchard Companies can help you improve skill development in your organization, please visit:

www.kenblanchard.com
Or call Blanchard at: 800-728-6000 Continue the conversation at www.leaderchat.org

2011 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

An Invitation

2012 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate Item # EL0726 V082112

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