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The purpose of this questionnaire is to help incumbents describe their jobs and tell us the conditions under which they carry it out so it may be analyzed. The questionnaire is also used by Managers and Supervisors to describe a new job. Please read this questionnaire carefully and write your response legibly in pen or complete the questionnaire online. Provide as much detail as possible and attach additional pages if necessary. If some questions do not relate to the job, please write N/A (not applicable) in the appropriate space. All information will be kept confidential and will be used only to develop a job description and evaluate the job. This questionnaire is not about job performance, and job performance has no impact on the evaluation of the position. Employees doing the same job should discuss their duties with each other and submit one joint questionnaire.
For assistance in completing this form: Incumbents can contact the ATU 107 Office Supervisors or Managers can contact their Compensation Specialist in Human Resources. It is important that Supervisors, Managers and Directors read employees submissions to ensure a common understanding of the position. Supervisors, Managers and Directors are asked not to change an employees responses but to comment in the space provided for each question. If no comments are made and this document is signed off, it indicates full agreement by the Supervisor, Manager and Director with the contents of the questionnaire. The information provided in this questionnaire must not be used to evaluate the employee's performance, and your comments should focus on job content, not individual performance. For further information, please contact the Compensation Specialist responsible for your department: Lombardo Borrelli, 905-546-2424 ext. 2204
1. Employee Name(s):
2. Title of Job:
4. Department/Division: 5. Location of Work: 6. Name and Title of your Immediate Supervisor: 7. Business Telephone Number: 8. Do you report to anyone else: (Name and Title)
EDUCATION LEVEL Equivalent to partial completion of high school. Typically Grade 10 or equivalent. Equivalent to completion of high school. Typically Grade 12. Equivalent to completion of high school plus an additional work related program up to one academic year of duration. Typically Grade 12 plus up to one year of equivalent education. Specify: Equivalent to completion of community college or specialized trade courses up to two academic years. Specify: Apprentice Program. A Certificate of Qualification by on the job training and specific c schooling at the Community College level. Equivalent to completion of specialized courses normally taught in community or recognized speciality colleges consisting of up to three academic years. Specify: University - Specify Program:
B)
Do you require a licence, formal or professional designation or diploma/certificate for your job?
Please specify.
C)
Does your work require the use of computers or word processors? Yes No
If Yes, what type of work is involved? Data search and entry Create and modify word-processed documents Create and modify complex spreadsheets Desktop publishing Advanced bookkeeping, running an accounting program System support and programming: hardware installation and repair, software installation and troubleshooting Other Specify: What programs and/or systems are you required to use?
D)
E)
What reading and understanding is required on a regular basis? Understand verbal work orders and instructions. Read short notes, brief forms or instructions. Read material such as detailed forms, standard memos or letters. Read and understand material such as detailed operating and procedure manuals, case histories, blueprints and diagrams, etc. Read and understand material such as very specialized and technical manuals.
F)
What writing is required on a regular basis? Write short notes, brief forms, instructions, or records. Write material such as standard memos, letters, or detailed forms. Take minutes of meetings or dictation. Write straightforward material such as progress reports, procedures, or non-standard letters. Write complex material such as specialized and technical reports.
G)
What mathematical skills are required on the job? Little or no mathematical work. Adding, subtracting, multiplying, dividing. Calculation of percentages, ratios or averages. Calculation using mathematical formulas or pre-established equations (i.e. calculus, standard deviations, coefficients of variation, etc.) Identification and application of a wide range of mathematical or statistical concepts.
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 1. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
2. EXPERIENCE
How many months and/or years of experience (acquired either on the job or elsewhere) are needed to acquire the skills necessary to do your job satisfactorily? (i.e. the time required to learn internal and external procedures, resources, as well as specialized skills). For example: If there is a facet of your job you do only once every half a year, only include the time involved to learn that part of the job, don't include the six months waiting period before you learned that part of the job. Assume you have the minimum skill requirements. PERIOD OF TIME PREVIOUS RELATED EXPERIENCE and ON THE JOB EXPERIENCE
up to one month over 1 up to 3 months over 3 up to 6 months over 6 months up to 1 year over 1 up to 2 years over 2 up to 4 years 4 years or more Please give examples of the job duties you were considering in making your determination(s):
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 2. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
3. COMPLEXITY
A) Describe the analysis, reasoning and the degree of planning typically required in your job.
B) Describe some typical problems that you generally solve on your own, using your experience and expertise.
C) Describe some typical problems that you would usually pass on to your supervisor or a colleague.
D) Describe some typical problems that you would solve by referring to manuals, policy books or industry codes.
E)
What guidelines, procedures and/or manuals assist you in carrying out your job duties?
F) Does your job require you to develop new work methods, procedures or manuals? Yes Please explain: No
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 3. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
4. CONTACTS
From the list below, identify the usual contacts you are required to make in your job. Communication skills include verbal presentations, writing, listening and/or observation skills. Choose the words that best describe the nature or purpose of your contact from the following list of words and list the frequency (daily/weekly/monthly/annually): 1 2 3 Obtain or hand out information Explain and exchange information Handle complaints Contacts Business representatives Clients Contractors/ Suppliers Employees in the same department as yours Employees in another department Family General public Heads of departments (other than yours) Representatives of professional agencies/governments Salespersons Students Teachers Volunteers Other: Specify:
# (from above)
4 5 6
7 8 9
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SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 4. Do you agree with the responses? Comments: Yes No (if no, provide further details)
5. ACCOUNTABILITY
This factor measures the level of decision making and the level of responsibility for those decisions. A) Which statement best describes the level of your decision making: Work is controlled through the structured nature of the work itself or immediate supervision by others. Deviations from assigned work must be authorized by a supervisor. Explain:
Work is controlled through the occasional checking of accuracy, quality, and adherence to detailed instructions or through the structured nature of the work itself. Some discretion in decision making may be exercised within predetermined limits and procedures. Explain:
Finished work is evaluated for compliance with technical standards, appropriateness and conformity to organizational policy. Receive general direction only regarding work responsibilities, discretion and judgement must be exercised in interpreting rules and guidelines. Explain:
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B) What would be the effect of errors in your decision making and judgement on others in terms of the loss of time, the effect on the work or the impact on the public image of the most serious errors that could be committed in the carrying out of your job duties? Give precise examples of errors in your decision making and judgement and explain their impact, particularly the impact on the public:
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 5. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
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6. WORK RELATED DIRECTION Please include staff, students, and volunteers when answering the questions. A) Which statement best describes your responsibility for work related direction of others? Responsible for own work only, no responsibility to oversee or direct other staff members. Oversee and is responsible for the work of students and/or volunteers, trains and instructs individuals or groups. Direct the work of staff members, receives daily work schedule and plans the work based on predetermined procedures. Coordinates and assigns specific tasks to specific personnel, provide instruction and guidance. Other Specify: B) How many people do you oversee or direct? C) Which positions do you oversee or direct?
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 6. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
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7. MENTAL EFFORT
A) Please describe those duties of your job which require periods of mental, aural (listening) and visual concentration such as operating a switchboard, reading, driving, inputting data, or a combination of the five senses, sight, taste, smell, touch and hearing that are required in the course of doing the job that result in mental/sensory fatigue. Duration Frequency Several times daily/4 days per week Most working hours /average of at least 4 days per week
Approx. hrs/day
B) Must attention be shifted frequently from one job detail to another? Yes If yes, please give examples: No
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SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 7. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
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8. PHYSICAL EFFORT AND SKILL A) Not taking into account exceptional circumstances, does your job require? Examples of physical activities: Work in a seated position; driving a car; observation; Specify: Use of manual tools such as a saw, pliers, hammer, etc.; lifting of light materials (less than 5 kg.); driving of a bus, truck, tractor; operation of the controls of a machine; sweeping, cleaning, shovelling. Specify: Use of tools such as an asphalt rake, etc.; lifting of materials of moderate weight (over 5 kg up to 10 kg); climbing a ladder; pushing or pulling of carts; moving of equipment. Specify: Use of tools such as a sledge hammer; lifting of heavy materials (over 10 kg); operation of pneumatic tools; pushing or holding large equipment; working in a difficult position (leaning, crouching, etc.). Specify: Lifting, pushing or pulling with extreme effort; the pushing or holding of heavy equipment or material. Specify: Other: Specify: Up to and including 1 hr/day Over 1 hr up to 2 hrs/day More than 2 hrs/day
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B) During the course of a working day or shift, what period of time are you required to: Activity Sit at a desk or machine, etc. Walk Stand at a counter, or machine, etc. Stoop/crouch/kneel Climb up and down stairs Approximate hrs/day
Please explain:
C) Does your work require accurate hand/eye or hand/foot co-ordination? This can be a fine movement such as keyboard skills, arc welding, drafting, repairing fine instruments/equipment. OR coarse movement such as using long/handled tools such as mops and shovels, floor polishers, lawn mowers, stocking shelves, sorting mail. Please give examples of movements in your job requiring co-ordination.
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D) Is speed an additional requirement for the accurate co-ordination of your work? Yes If yes, explain giving examples: No
E) Please indicate the type of tools, equipment, machines, etc., you are required to use or operate in carrying out your job duties. Please specify:
F) Are you required to clean, maintain, adjust, service or repair any of the tools, equipment or machines you have listed above? Please give details:
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 8. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
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9. WORKING CONDITIONS A) Is there some degree of unpleasantness in the day-to-day activities of your job. For each condition which is applicable, give an example or indicate not applicable (N/A). Check one frequency level for each element that is applicable to your job. Rare Occasional Moderate Frequent Continuous Infrequent or seldom. Once in a while. Most days, exposed to condition less than half of the time. Several times a day on a daily basis, or at least four days per week, exposed to condition a good majority of the time. Exposed to condition almost all working hours for at least an average of four days per week.
Element Example or N/A Body wastes and fluids Chemical/Cleani ng substances Dust/Dirt Extreme temperatures Grease/Oil Inadequate ventilation Inadequate lighting Inclement weather Infectious disease Interruptions Lack of privacy Lack of work space Moisture/Steam Noise Odour Smoke/Fumes Travel Other: Specify
Rare
Infrequent
Occasional
Frequent
Continuous
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B)
Do you work: Equally indoors and outdoors Always indoors Always outdoors Outdoors more often Indoors more often
Year round
Spring
Summer
Fall
Winter
C) What precautions or safety measures do you need to take to avoid a work injury to yourself? Explain:
D) Are you exposed to any of the following conditions: Foul language/Verbal abuse. Explain: Physical abuse. Explain: Threats. Explain: Clients, patients, students, taxpayers, general public, etc. who are difficult to deal with. Explain:
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 9. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
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10. SAFETY The workplace, machines, tools and equipment must be safe and employees must observe safety rules. A) Do you work: Alone. As part of a work team or group (with other employees, whether or not they belong to your organization). How many people are in your team/group? B) What potential physical injury or harm could you cause to co-workers or to others such as the public? Please explain by describing the nature and seriousness of the injury that may occur.
C) Do you have a responsibility to ensure staff are following safety procedures or to instruct staff on which safety procedures to use? Explain if applicable.
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 10. Do you agree with the responses? Comments: Yes No (if no, provide further details)
Directors Initials:
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2. List the duties you regularly perform EACH WEEK, indicating for each the number of hours. Approx. hr/wk DUTY
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3. List the duties you regularly perform EACH MONTH, indicating for each the number of hours. Approx. hr/mth DUTY
4. List the duties you regularly perform ONCE A YEAR or OCCASIONALLY indicating for each the number of hours. Approx. hr/yr DUTY
5. Job Summary In a few words, provide a general description of your job. In other words, what do you do?
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If this questionnaire is being submitted on behalf of a group of employees doing the same job, then each employee must sign to indicate that he/she agrees with the responses.
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
If additional signatures are required, please include an additional sheet. FORWARD THIS ORIGINAL TO YOUR SUPERVISOR & DIRECTOR FOR REVIEW AND COMMENTS, FORWARD A COPY TO THE COMPENSATION SPECIALIST WHO HAS PORTFOLIO RESPONSIBILITY FOR YOUR DEPARTMENT
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Supervisors & Directors: Please provide a copy of the questionnaire to the incumbent(s) once all comments and signatures have been completed. Please forward the completed original questionnaire to the COMPENSATION SPECIALIST in HUMAN RESOURCES who has portfolio responsibility for your Department.
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