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Project Selection Methods: Pay Back Period Opportunity Cost Internal Rate Of Return Net Present Value Benefit Cost Ratio

2. Organizational Structures: Functional Weak Matrix, Balanced Matrix, Strong Matrix Projectized 3. Project Managers Role, Authority & Responsibility in Organizational Structures 4. Theories: Joseph M. Juran Philip B. Crosby Deming Shewhart Kaizen 5. HR: Maslows Hierarchy of Needs Theory Hygiene Theory /Frederick Herzberg /Motivation-Hygiene Theory Organizational Theory Expectancy Theory David McClellands Theory of Needs (or Acquired Needs Theory) McGregors Theory X and Theory Y 6. Diagrams: Cause and effect flow chart/Fish Bone/ Ishikawa diagrams Scatter diagrams Affinity diagrams Project Schedule Network diagrams Influence diagrams Tornado diagrams Matrix diagrams 7. Formulas: Earned Value PERT Float Communication Channel PTA

8. Diagramming Methods: AOA activity on Arrow Precedence Diagramming Method or AON Activity on Node o Finish to Start (FS) o Start to Start (SS) o Finish to Finish (FF) o Start to Finish (SF) Arrow Diagramming Method 9. Charts: Project Organization Charts Hierarchal charts Matrix based charts Control charts Pareto charts Histogram System or Process Flow charts Gantt / Bar charts Milestone charts RAM/RACI Charts Flow charts Run charts 10. Techniques: Schedule Compression Techniques: o Crashing o Fast tracking Delphi Technique Focus Groups Mind Maps Questionnaires and Surveys Observation Prototype Facilitated Workshops Nominal Group Technique Brainstorming Interviewing Group Decision Making o Majority o Plurality o Consensus o Dictatorship 11. Estimating: Analogous / top down Parametric Bottom-Up Three Point

Compiled by: Naimul Basher, PMP

12. Critical Path: Forward and Backward Pass Duration Float / Slack Free Float Total Float 13. Team Development Stages (Tuckman-Jensen model): Forming Storming Norming Performing Adjourning 14. Powers of Project Manager: Expert Reward Referent Formal (Legitimate) Penalty (Coercive) 15. Management and Leadership Styles: Directing Facilitating Laissez Faire 16. Conflict Resolution Technique: Confronting (Problem Solving) Compromising Withdrawal (Avoidance) Smoothing (Accommodating) Collaborating Forcing 17. Reports: Performance Reports Project Reports Work Performance Reports Earned Value Reports Status Reports Progress Reports Trend Reports Forecasting Reports Variance Reports 18. Communication Methods: Interactive Push Pull

19. Analysis: Variance Analysis Trend Analysis Reserve Analysis Process Analysis Value Analysis Product Analysis Alternatives Analysis Sensitivity Analysis Marginal Analysis Assumptions Analysis 20. Break Down Structure: OBS (Organizational Breakdown Structure) WBS (Work Break down Structure) RBS (Risk Break down Structure) RBS (resource Break down Structure) 21. Contract Types /Risk Involvement /Difference and Selection: Fixed price or lump sum Firm Fixed-Price (FFP) Fixed-Price Plus Incentive (FPIF) Fixed-Price with Economic Price Adjustment (FP-EPA) Cost reimbursable Cost plus fixed fee (CPFF) Cost plus incentive fee (CPIF) Cost plus percentage of cost (CPPC) Cost plus award fee (CPAF) Time and materials (T&M) 22. Management Plans: Configuration Management Plan Staffing Management Plan Requirement Management Plan Change Management Plan Process Improvement Plan 23. Audit Procurement Audit Risk Audit Quality Audit

Compiled by: Naimul Basher, PMP