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BRAINPERFORMANCE

You will be surprised how far well go for you !

ISO 9001:2008 INTERNAL LEAD AUDITORS TRAINING WORKSHOP


(By Choong Ewe Lee)

Date : 13th 14th May 2013 (Monday - Tuesday) Duration : 2 Days Time: 9.00am 5.00pm Venue: Holiday Inn Kuala Lumpur, Glenmarie

Introduction :
Based on years of experience as third party auditors or consultants for ISO 9001 QMS, many of us found that majority of our clients did not like to conduct Internal Quality Audit. Why ? Audit is about the tedious checklist and evidence recording job. With this, we have continuously reinvented our auditing technique, and make it simpler & easier for our clients to learn & use. Besides, we have also guided them to enjoy the audit, like a detective looking for clues ! We aim to share this exciting audit technique with those who are newly appointed as Internal Auditor, and also with those who are looking for a better & simpler way of conducting audit.

Who Must Attend :


The workshop is specially designed for any QMR, Internal Quality Audit, Sr. Managers, Managers, or Executives who are appointed to be the Internal Lead Auditors or Quality Auditors, or who needs to be refreshed to lead/conduct periodical Internal Quality Audit activities to assure the effectiveness of implementing ISO 9001:2008 Quality Management System.

What is So Special about this Training ?


We have created a hassle-free IQA Approach which is simple to learn & use, but effective : Use 3P Principle that uses 3 standard questions to audit processes. Use Record Process Flow Method to replace the creation of tedious Audit Checklist. Use 2R Approach to record Audit Evidence with standardized format. A handy CAR Issuing Guideline & IQA Guideline will be provided. The above method has beneficial > 150 clients, and our > 2,000 Internal Quality Auditors that being coached & trained for the past 16 years.

Training Objectives :
By the end of the training, participants will be able to: Explain for the Internal Quality Auditing Process & its procedure. Plan for the Audit Schedule & Audit Programme Review QMS Doc. & prepare for Audit Checklist. Audit the QMS by applying the 3P Principle of People, Practice, Paper. Record the Audit Evidence via reference no. & reference details. Issue & close CAR as per required by ISO 9001 standard requirements. Prepare for the Audit Report & present it to the Management No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774

BRAINPERFORMANCE
You will be surprised how far well go for you !

ISO 9001:2008 INTERNAL LEAD AUDITORS TRAINING WORKSHOP


(By Choong Ewe Lee)

Training Contents:
Overview of ISO 9001 : 2008 Standard About QMS Its Clause Requirements Structure Introduction to Audit About Internal Quality Audit Type of Audit About Clause Requirement of 8.2.2 (IQA) The 4 Stages of Audit Process Stage 1 : Audit Planning Prepare for Audit Schedule Appoint Internal Quality Auditor Prepare for Audit Programme Stage 2 : Audit Preparation Team Briefing Document Review/Site Familiarization Develop Record Process Flow Use Process Audit Approach 3P Principle : Audit the Linkages of Processes Audit the related 4M Audit the effectiveness of the Processes (KPI) Audit the related ISO Clause Requirements Stage 3: Audit Performance Process Audit Approach (Process Linkage/4M/Clauses/KPI/etc) Auditing Technique (Interviewing/Observing/Verifying/Recording) Records for Audit Evidence (Conformance & Nonconformance) Judgement of Audit Findings (Major/Minor Non-conformance) Managing of Corrective Action Request : Issuance of Non-Conformance (NC) Preparation of audit report Investigation of root causes Proposal of Corrective Action (CA) Review/Verification of Corrective Action Stage 4 : Audit Reporting Closing Meeting Preparation of Audit Report Follow-up of Corrective Action Request (Audit Log) Plan for the Next Audit

No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774

BRAINPERFORMANCE
You will be surprised how far well go for you !

ISO 9001:2008 INTERNAL LEAD AUDITORS TRAINING WORKSHOP


(By Choong Ewe Lee)

Methodology :
This workshop will be conducted via slides presentation, group discussion/facilitation as well as the real-life case audit based on the typical ISO documents of a company. The trainer will coach the participants through the whole process of IQA from auditing, identifying the non-conformities (NCs), issuing the Corrective Action Request (CAR) until the stage at Verification of Corrective Action.

Investment Fees :
RM 1488.00 per participant (Standard Fee) RM 1288.00 per participant (Early Bird Fee, register 2 weeks before the training) Group incentive: Register 3 participants from the same organization, the 4 th participant is FREE. (Buy 3 Get 1 Free @ RM 1488.00/participant)

Registration :
To register for our training, kindly complete the registration form below & email/fax to : Email : malaysiatraining@yahoo.com Fax Number : (+60) 03-21784774

For Inquiries
Contact : Aaron SF Mobile Number : (+60) 013-8801776

Notes: This Training Programme is SBL Claimable *Subject to HRDF / PSMB conditions.
2008. Brain Performance Consultants Sdn Bhd (853925-W). All Rights Reserved.

No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774

BRAINPERFORMANCE
You will be surprised how far well go for you !

ISO 9001:2008 INTERNAL LEAD AUDITORS TRAINING WORKSHOP

PROGRAM ME SCHEDULE
Day 1 9.00 am 10.30 am Overview of ISO 9001 : 2008 Standard About QMS Its Clause Requirements Structure Refresh on ISO 9001:2008 Clause Requirements Lunch Break Introduction to Internal Quality Audit About Internal Quality Audit Type of Audit About Clause Requirement of 8.2.2 (IQA) The 4 Stages of Audit Process Stage 1 : Audit Planning Prepare for Audit Schedule Appoint Internal Quality Auditor Prepare for Audit Programme 1.00 pm 2.00 pm 2.00 pm 3.30 pm Lunch Break Stage 2 : Audit Preparation Team Briefing Document Review/Site Familiarization Develop Record Process Flow Case Study : Audit Checklist Preparation 3.30 pm 3.45 pm 3.45 pm 5.00 pm Tea Break Use Process Audit Approach 3P Principle : Audit the Linkages of Processes Audit the related 4M Audit the effectiveness of the Processes (KPI) Audit the related ISO Clause Requirements

10.30 am 10.45 am 10.45 am 1.00 pm

No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774

BRAINPERFORMANCE
You will be surprised how far well go for you !

ISO 9001:2008 INTERNAL LEAD AUDITORS TRAINING WORKSHOP

PROGRAM ME SCHEDULE
Day 2 9.00 am 10.30 am Stage 3: Audit Performance Process Audit Approach Auditing Technique Lunch Break Stage 3: Audit Performance Records for Audit Evidence a) Conformance Recording b) Non-Conformance Recording Case Study : Real-Life Auditing Practices Judgement of Audit Findings a) Major NC b) Minor NC c) Observation 1.00 pm 2.00 pm 2.00 pm 3.30 pm Lunch Break Managing of Corrective Action Request : Issuance of Non-Conformance (NC) Preparation of audit report Investigation of root causes Proposal of Corrective Action (CA) Review/Verification of Corrective Action Tea Break Stage 4 : Audit Reporting Closing Meeting Preparation of Audit Report Follow-up of Corrective Action Request (Audit Log) Plan for the Next Audit

10.30 am 10.45 am 10.45 am 1.00 pm

3.30 pm 3.45 pm 3.45 pm 5.00 pm

No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774

TRAINER / SPEAKER PROFILE QUALITY/ ENVIRONMENTAL / SAFETY & HEALTH MANAGEMENT SYSTEM

Choong Ewe Lee


( Consulting Director )
Bachelor Degree, Technology Management Master Degree In Business Administration Lead Auditor, IRCA ( ISO 9001 ) Lead Auditor, IEMA ( ISO 14001 ) Lead Auditor, ISMS ( ISO 27001 )

CAREER HISTORY Brain Performance Consultants Sdn Bhd (853925-W) Brain Elite Consultants Sdn Bhd Expeditors (Malaysia) Sdn Bhd OSK Group of Companies Corporate Learning Centre PROFESSIONAL EXPERIENCE
Mr Choong started his career as a consultant in Corporate Learning Centre, specializing in training & consulting projects in the aspects of Operations/Quality Management system, such as KRA, Japanese 5S, TPM, TQM, QCC, APQP, PPAP, FMEA, SPC, MSA, Kaizen, Cost Reduction, Lean Manufacturing, Safety & Health and Warehouse Management. He has worked very closely with Directors/CEO/Managers in various industries ranging from steel milling, iron ore, food, label, packaging, injection molding, pharmaceuticals, electrical & electronics, metal, bolt & nuts, shoes, etc. His consulting projects in service industries have included investment bank, insurance, education, IT related & health care. Based on his previous consulting experience, Choong has set up and managed the Training Centre of the OSK Group of Companies. From there, he has actively developed & trained on subject matters, such as Management Development Programme, Leadership & Management, Communication Skills, Problem Solving & Decision Making, Time Management, etc. From a local conglomerate, Choong has moved on to an US-based multinational company in global logistics. He has actively involved in regional matters in term of HR Management, IT, Safety & Security, Staffing, and Training & Development. With his position at senior management level, he has also taken up additional responsibility to liase with the HQ in Seattle & Regional Office in Hong Kong in the world wide implementation of QMS. Currently, he is managing the training & consulting business of Brain Performance, and is actively involved in the Consulting Projects for Strategic Business Plan, Balanced ScoreCard (BSC), Key Performance Indicators (KPI), Performance Management System (PMS), as well
No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774

as in the Third Party Auditing (for DSM & UKAS Certification) in the aspects of QMS (ISO 9001 & ISO/TS 16949), EMS (ISO 14001), Occupational Health & Safety (OHSAS 18001), and Information Security Management System (ISO 27001). Besides, he has actively acted as the Recruitment Consultants for his maintenance clients for high fliyers. Choong has conducted not less than 1,500 public & in-house training programmes for more than 20,000 GM, Sr. Managers, Managers and Executives for multi-national companies as well as local conglomerates. He is also one of the guest speakers of the MBA programme for one of the prestigious University of United State.

QUALITY / ENVIRONMENTAL / SAFETY & HEALTH MANAGEMENT SYSTEM


SOME OF THE CLIENTS WITH HIS CONSULTING / TRAINING / AUDITING SERVICES

ABS Engineering Sdn Bhd Actas Trading Sdn Bhd AHM Plastic Components Sdn Bhd Alpha Integrated Sdn Bhd Amalgamated Container Bhd Amanah Raya Trustee Bhd Amsteel Labuan Sdn Bhd Anzen Marketing Atotech (M) Sdn Bhd Austrial Plantation Group AV Industries Sdn Bhd Axis Network Design Consultants Azure Precision (M) Sdn Bhd Bandar Kinrara Bhd Baskin Robbins (Golden Scoop Sdn Bhd) BESI Apac Sdn Bhd Brenntag Sdn Bhd Beltontech (M) Sdn Bhd BNF Engineering & Supplies (M) Sdn Bhd Centrionics Sdn Bhd Charles Bradburn Sdn Bhd Chiyoda Integre Co. Sdn Bhd Chocolate Product Manufacturing Sdn Bhd Class A Industries Sdn Bhd CNI Entreprise Sdn Bhd Creative Network International (S) Pte. Ltd. Devotech Sdn Bhd EAC Industrial Ingredients Sdn Bhd Eastern Press Sdn Bhd E-Efficient Mailcom Sdn Bhd Eiken Sdn Bhd Elite Rubberplastics S/B Embo Wood Industries (M) Sdn Bhd Enkei Malaysia Sdn Bhd Expeditors (M) Sdn Bhd Express Rail Link Sdn Bhd

No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774

BRAINPERFORMANCE
You will be surprised how far well go for you !

REGISTRATION FORM

Thank you for your interest in BRAIN PERFORMANCE's training course. To register for our training, kindly complete the registration form below & email/fax to (+60) 03-21784774

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No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774

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BRAINPERFORMANCE
You will be surprised how far well go for you !

REGISTRATION FORM

Terms and Conditions:


1. All payment is payable to "Brain Performance Consultants Sdn Bhd" by due payment date or seven (7) days prior to the training date. Admittance will only be permitted upon receipt of full payment. 2. All fee paid is NOT refundable but replacement may be made with additional cost. 3. We reserved the right to change the date, time venue or trainers, and to cancel the training program should circumstances beyond our control arise. We shall inform the participants of the changes.

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No 62, Jalan USJ2/5K, 4 UEP Subang Jaya, 47600 Selangor Darul Ehsan Mobile Number. : (+60) 013-8801776 Fax No. : (+60) 03-21784774