how to handle conflict among ecnms stud, iium.

how to make a better decision in solving those conflicts in ethical perspective.

Upon experiencing strong feelings in a conflict situation, you would: Consider the following statements and choose in terms of how characteristic are you of your personal beliefs: What is the best result that you expect from conflict? When you are the person with the greater authority in a conflict situation, you would When someone you care for takes an unreasonable position, you would: When you become angry at a member of your group assignment, you would: When you find yourself disagreeing with other members of a group on an important issue, you would: In your view, what might be the reason for the failure of one group to collaborate with another?

how to make a better decision in solving those conflicts in ethical perspective.

7 When you are the person with the greater authority in a conflict situation, you would A. Put it straight, letting the other know your view. B. Try to negotiate the best settlement you can get. C. Ask to hear the others feelings and suggest that a position be found that both might be willing to try. D. Go long with the other, providing support where you can. E. Keep the encounter impersonal, citing rules if they apply. 10

A. Stand by your convictions and defend your position. B. Appeal to the logic of the group in the hope of convincing at least a majority that you are right. C. Explore points of agreement and disagreement and the feelings of the groups member, and then search for alternatives that ta D. Go along with the rest of the group E. Not participate in the discussion and not feel bound by any decision reached.

11,9 10,7 4 5 6 7 8 9 10 11

chart title
A. Put it straight, letting the other know your view.

5 16

B. Try to negotiate the best settlement you can get.

24

5 16 24 4 3

C. Ask to hear the others feelings and suggest that a position be found that both might be willing to try. D. Go long with the other, providing support where you can.

4 8 29 12 0
23%

A. Stand by your convictions and defend your position.

0%

7%

15% B. Appeal to the logic of the group in the hope of convincing at least a majority that you are right.

55%

C. Explore points of agreement and disagreement and the feelings of the groups member, and then search for alternatives that take everyones views into account.

A. Put it straight, letting the other know your view.

B. Try to negotiate the best settlement you can get.

C. Ask to hear the others feelings and suggest that a position be found that both might be willing to try. D. Go long with the other, providing support where you

A. Stand by your convictions and defend your position.

B. Appeal to the logic of the group in the hope of convincing at least a majority that you are right.

C. Explore points of agreement and disagreement and the feelings of the groups member, and then search for alternatives that take everyones views

how to handle conflict among ecnms stud, iium. 9 When you become angry at a member of your group assignment, you would: A. Just explode without giving it much thought B. Try to smooth things over with a good story. C. Express your anger and invite him or her to respond. D. Try to compensate for your anger by acting the opposite of what you are feeling. E. Remove yourself from the situation.

11 A. Lack of a clearly stated position, or failure to back up the groups position. B. Tendency of groups to force their leadership or representatives to abide by the groups decision, as opposed to promoting flexib C. Tendency of groups to enter negotiations with a win/lose perspective. D. Lack of motivation on the part of the groups membership to live peacefully with the other group. E. Irresponsible behavior on the part of the groups leadership, resulting in the leaders placing emphasis on maintaining their own power positions rather than addressing the issues involved.

Chart Title
A. Lack of a clearly stated position, or failure to back up the groups position. 6% 38% 17% 22% 17%
B. Tendency of groups to force their leadership or representatives to abide by the groups decision, as opposed to promoting flexibility, which would facilitate compromise. C. Tendency of groups to enter negotiations with a win/lose perspective. D. Lack of motivation on the part of the groups membership to live peacefully with the other group.

E. Irresponsible behavior on the part of the groups leadership, resulting in the leaders placing emphasis

E. Irresponsible behavior on the part of the groups leadership, resulting in the leaders placing emphasis on

Chart 1: What to do when you become angry at a member of your group assignment ?
4% 2% A. Just explode without giving it much thought 21% B. Try to smooth things over with a good story.
C. Express your anger and invite him or her to respond.

57%

16%

1 11 8 29 2

D. Try to compensate for your anger by acting the opposite of what you are feeling.

3 12 9 9 20

t a member of your

A. Just explode without giving it

B. Try to smooth things over with

C. Express your anger and invite him or her to respond.

D. Try to compensate for your anger by acting the opposite of what you are feeling.