(408) 310-8081

186 Pebble Beach Drive Aptos, CA 95003 www.linkedin.com/in/michaeljacque

MICHAEL R. JACQUE

mikejacque@earthlink.net

Highly experienced and accomplished Entrepreneur, Business Development Leader and Turnaround Specialist recognized for rapidly developing companies into US industry leaders while setting new benchmarks for revenue generation and profitability. An exceptional and versatile leader in all areas of business noted for developing todays markets and building tomorrows top business leaders and organizations. Recipient of a JD from the University of Oregon - well versed in business law and its practical application to business issues including organizational development and regulatory compliance as well as the sale of the business and its high value assets. A Sales Leader, Ironman Finisher, and Private Pilot, who practices what he preaches, in business and in life, translating a background in high endurance sports and public speaking to a passion for unleashing the competitive power of the individual and the organization. A past Toastmasters President who inspires his audiences and his staff to gain the high ground in Market Development, Sales and Professional Reward. Committed to superior performance in all areas of business with training in Management, Sales, HR, IT, Service, and Parts. Additional Training in Kaizen Manufacturing Applications and Process. A trainer in Sustaining Excellence in Leadership as well. An expert in both wholesale and retail business development. CORE COMPETENCIES P&L Team Motivation Change Management Team Leadership New Business Development Presentations Product Launch & Rollout Product Marketing Branding Competitive Analysis Contract Negotiation & Closing Sales Forecasting Business Planning Business, Budget & Sales Forecasting Operations Streamlining

EXECUTIVE LEVEL (SALES) LEADER

PROFESSIONAL EXPERIENCE AFAM Capital, Austin, Texas (headquarters ) 2010-2012 Vice President, Private Client Director Personally raised and closed more than $20M in new Assets under Advisement during first year as a registered independent advisor. Created marketing plan and compliant sales brochures from scratch, constructed website, developed Private Client sales methodology for a 35 year old G.I.P.S. verified firm advising upon more than $3B in assets. Series 65 licensed.
Utilized 17 years as an asset management client to develop a client-based sales process from marketing introduction through compliance approval, documentation and strategy implementation Implemented and developed conventions for use of Salesforce and other CRM related systems in Private Client group Company overall assets under advisement grew from $1B to over $4B during this period

Level 10 Sales Training, Aptos, CA 2009 Current Founder / Trainer Addressing complex targeted needs of sales and service professionals to dramatically improve the performance of the individuals and the organization. Alpine Recreation, Morgan Hill, California 2006 2009 President / Owner Doubled market share in only 2 years while nearly doubling the industry average. Set the tone, pace, and example for sales leadership. Orchestrated all marketing, advertising, sales training, closing, and inventory control while ensuring the attainment of sales goals in compliance with the objectives of the organization.
Directed the efforts of a Service Director, Controller, General Sales Manager, Call Center Manager, and Finance Director with down line authority for 40 Sales Representatives and support staff in Finance, Service, and Parts driving annual revenues in excess of $50M. Set new records for monthly sales production in terms of unit volume and revenue while dramatically reversing a 2 year negative sales trend. Delivered a profit of nearly $1M based on $59M in revenues. Dramatically improved sales through strategic and innovative improvements in branding, and sales processes

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Giant Inland Empire RV Centers. Southern California 2002 2006 Vice President of Sales and Service Fueled annual sales of more than $250M. Closely managed the efforts of 6 General Sales Managers as well as a Service Director, Call Center Manager and Controller with down-line authority for 350 employees including 145 sales professionals. Ensured compliance with all laws related to sales processes, presentations, negotiations, contracting, advertising, human resources, and compensation. Personally handled all legal actions.
Positioned Giant RV as the largest unit volume dealership in the US (2005) and the industry leader in New RV sales (2006). Spearheaded the implementation of hundreds of initiatives that made this possible o Developed, implemented, and evangelized a sales methodology that energized the entire organization while motivating the sales force to consistently perform above the bar. o Dramatically improved the productivity of service technicians. Consolidated 7 service operations into a single location that cut new vehicle preparation costs while creating a centralized training ground for new service technicians. o Eliminated consumer or administrative legal actions through preventative measures and standardized processes. Became intimately familiar with laws affecting the RV business. Instituted preventative practices and methods to mitigate risk without weighing down sales efforts.

National RV Holdings, Inc., Perris, CA 2001 2002 President Rapidly resolved a variety of operational and sales issues that were choking earnings growth for National RV, and Country Coach. Reenergized the efforts and morale of direct reports including the Controller, National Sales Director, Marketing Director, Director of Operations, Engineering Director, Legal Services, and Service Director challenged by a 2000 economic downturn that left the sales staff demoralized and at odds with manufacturing team.
Tackled a manufacturing operation confronted with high warranty claims, numerous lemon law actions, and a poorly motivated work force. Overcame obstacles presented by a lack of standardized processes, and effective enterprise resource planning systems, as well as efficient control over cost and quality. Markedly improved manufacturing standards, processes, and quality. Implemented Kaizen blitz processes to manufacturing line. Built and trained several Kaizan blitz teams to attack inefficiencies at each manufacturing station. Implemented effective ERP systems. Created a singular brand and culture to the organization, Your Own Private Island, allowing company-wide tie-ins across all product lines which were generally ocean related (initial product was called Dolphin) Grew the dealer network 36% in only 6 months while growing the order backlog for the first time in 2 years.

SMC Corporation, Bend, OR 1999 - 2001 President Turned around the performance of a company losing more than $1M per year as a result of ineffective operations and more than 100 active lemon law suits. Personally resolved the law suits with little out-of-pocket costs.
Saved more than $500K per month while cutting labor requirements 40% in only 1 year. Implemented Kaizen manufacturing techniques. Expanded the dealer network by 30% in a single national dealer solicitation tour that stopped at dealers representing 52 locations in only 14 days. Closed more than 50% of all solicited dealers. Played a key role in the sale of the company. Drafted the informational memorandum that secured Monaco Coach as the buyer.

Early career success as President (and major shareholder) of Marathon Coach Inc, and General Manager of Guaranty Chevrolet Pontiac Oldsmobile RV. Took Marathon Coach and Guaranty Chevrolet to positions of market dominance in only one year while rocketing revenues for both organizations more than 10 fold.

JD, Order of the Coif, University of Oregon, University of Oregon Law School, Eugene, OR 2000 Bachelor of Arts, Psychology, summa cum laude, University of Oregon, Eugene, OR 1997

EDUCATION