October, 2008
Welcome to the Celerra NS-120 and NS-480 Technical Pre-Sales. The AUDIO portion of this course is supplemental to the material and is not a replacement for the student notes accompanying this course. EMC recommends downloading the Student Resource Guide from the Supporting Materials tab, and reading the notes in their entirety. These materials may not be copied without EMC's written consent. EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC is a registered trademark, and Celerra is a trademark of EMC Corporation. All other trademarks used herein are the property of their respective owners.
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Course Overview
Course Description
This course provides an introduction to the NS-120 and NS-480. It includes a description of the platforms and their components, product positioning, as well as collateral, services and warranty information.
Intended Audience
This course is intended for audiences with a Celerra background who are responsible for positioning the NS-120 and NS-480 offerings.
EMC believes the information in this publication is accurate as of its publication date and is based on PreGA product information. The information is subject to change without notice. For the most current information, see the EMC Support Matrix and the product release notes in Powerlink.
2008 EMC Corporation. All rights reserved. NS-120 and NS-480 Technical Pre-Sales - 2
This course provides an introduction to the NS-120 and NS-480. It includes a description of the platforms and their components, product positioning, as well as collateral, services and warranty information. This course is intended for audiences with a Celerra background who are responsible for positioning the NS-120 and NS-480 offerings. EMC believes the information in this publication is accurate as of its publication date and is based on PreGA product information. The information is subject to change without notice. For the most current information, see the EMC Support Matrix and the product release notes in Powerlink.
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Course Objectives
Upon completion of this course, you will be able to:
Describe the NS-120 and NS-480 platforms and their benefit to the customer Technically position the NS-120 and NS-480 Explain the architectural components Discuss planning and implementation considerations Explain the ordering procedures, services, and collateral available for the NS-120 and NS-480
These are the objectives for this course. Please take a moment to read them.
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These are the objectives for this module. Please take a moment to read them.
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Whats New
Celerra Unified Storage with CX4 Backend
NS-120: Celerra NS20 replacement NS-480: Celerra NS40 replacement NAS, iSCSI, FC Option, MPFS
Available in Q4
The NS-120 is the new low-end unified storage platform to replace the NS20. The NS-480 is the new mid-range unified storage platform to replace the NS40. The NS-120 and NS-480 are a technology refresh with the new CLARiiON CX4 storage array on the backend. The new integrated CLARiiON CX4 back end storage offers advanced functionality like dual protocol capabilities, hot pluggable IO modules for online expansion, and the ability to support future technologies. This technology also provides fiber channel and iSCSI ports for use by Celerra MPFS. The new platforms will offer increased storage capacity (up to 120 drives for NS-120 and up to 480 drives for NS-480). The new systems allow for a wide variety of connectivity options (NAS, iSCSI, FC and MPFS ) based on the customers needs. A provisioning wizard is now an integral part of the Celerra Startup Assistant (CSA). Where CSA provides a simple, guided installation and system test process, a provisioning wizard adds a guided process for initial configuration of the Celerra for production usage.
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iSCSI SAN
Fibre Channel
NAS
Ethernet File Sharing Fibre Channel SAN
Celerra NS-120, NS-480 brings CX4 advanced functionality to Fibre Channel attached hosts
NS-120 and NS-480 Technical Pre-Sales - 6
The NS-120 and NS-480 are ideal for engagements where the environment requires file server and a storage consolidation solution. The unified storage (NAS, iSCSI, FC and MPFS ) capabilities provide a single platform for file server consolidation (NAS) and storage consolidation (iSCSI, Fiber Channel, MPFS). Consolidating with a Celerra unified storage means customers can control costs, improve backups, and increase availability. A typical customer deployment may consist of VMware servers, Exchange, SQL, or Oracle applications. The option to leverage the CLARiiON CX4 backend array provides additional flexibility and investment protection for deployment options.
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Requirements
Lowest price point Single protocol is required (iSCSI or FC) RepliStor is a viable option for iSCSI remote replication.
Celerra NX4
Unified Storage (NAS, iSCSI, FC) Low price point Channel friendly pricing Advanced IP-based replication Competing with NetApp FAS2020
Celerra NS-120/NS-480
Unified Storage (NAS, iSCSI, FC, MPFS) More capacity and connectivity Advanced IP-based replication Competing with NetApp FAS2050/3140
CLARiiON CX4
The CLARiiON AX4 price point is lower than the NX4 and is suitable for environments where only a single protocol is required (iSCSI or Fiber Channel). The NX4 is ideal for price-sensitive engagements where the environment requires file server and a storage consolidation solution. The unified storage (NAS, iSCSI and FC) capabilities provide a single platform for file server consolidation (NAS) and storage consolidation (iSCSI, Fiber Channel). The NS-120 or NS-480 should be positioned when the scalable capacity requirements exceed what the NX4 can offer. Also, these platforms should be positioned where more fiber channel SAN ports are required over what can be accommodated by the NX4. For all other requirements (i.e. synchronous replication), position the CLARiiON CX4, emphasizing the CX4 technology innovations and business impacts.
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Gateway
Shared storage Add NAS, iSCSI to Fibre Channel SAN Highest storage usage Consolidated management
NX4
Availability Number of Blades Connectivity
Failover 1 or 2 NAS, iSCSI, FC option CLARiiON 16 TB/ 32 TB
NS-120 NS20
Failover 1 or 2 NAS, iSCSI, FC option, MPFS CLARiiON 32 TB/ 64 TB
NS-480 NS40
Failover 1 or 2* NAS, iSCSI, FC option, MPFS CLARiiON 64 TB/ 128 TB
NS80
Advanced clustering 24 NAS, iSCSI, FC option CLARiiON 128 TB/ 384 TB
NS40G
Failover 1 or 2 NAS, iSCSI, MPFS CLARiiON, Symmetrix 64 TB/ 128 TB
NS80G
Advanced clustering 24 NAS, iSCSI, MPFS CLARiiON, Symmetrix 128 TB/ 384 TB
NSX
Advanced clustering 48 NAS, iSCSI, MPFS CLARiiON, Symmetrix 128 TB/ 896 TB
This table shows the Celerra family in Q4 2008. Note that the NS-480 provides support for only two Data Movers (blades) in Q4 2008.
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NS-480
2 or *4 NAS, iSCSI, FC, MPFS CX4-480 *192TB 480 8 FC ports FC, SATA 4 31 9U Yes
1 or 2 NAS, iSCSI, FC, MPFS CX4-120 64TB 120 8 FC ports FC, SATA 1 7 8U Yes
*NS-480 with 4 Data Movers and 192TB usable capacity will be available in Q12009
2008 EMC Corporation. All rights reserved. NS-120 and NS-480 Technical Pre-Sales - 9
Shown is a platform comparison between the NS-120 and NS-480. Note that the NS-480 will be available with four Data Movers and a maximum usable capacity of 192TBs in Q1 of 2009. At GA, the NS-480 with 2 active Data Movers can support a usable capacity of 128TBs. The maximum footprint of the NS-120 is 29Us and for the NS-480 is 102Us.
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NS-120
1 or 2 NAS, iSCSI, FC, MPFS CX4-120 64TB 120 8 FC ports FC, SATA 1 7 8U Yes
1 or 2 NAS, iSCSI, FC, *MPFS CX3-10 64TB 90 8 FC ports FC, SATA 1 5 7U Yes
Shown is a platform comparison between the NS20 and NS-120. Note that two additional DAEs are available in the NS-120 for a maximum drive count of 120.
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NS-480
2 or *4 NAS, iSCSI, FC, MPFS CX4-480 *192TB 480 8 FC ports FC, SATA 4 31 9U Yes
1 or 2 NAS, iSCSI, FC, MPFS CX3-40 128TB 120 4 FC ports FC, SATA 2 7 7U No
*NS-480 with 4 Data Movers and 192TB usable capacity will be available in Q12009
2008 EMC Corporation. All rights reserved. NS-120 and NS-480 Technical Pre-Sales - 11
Shown is a platform comparison between the NS40 and NS-480. Additional backend loops provide the ability to add more expansion DAEs, which allows for a greater drive count. Also, a key distinction between the NS40 and NS-480 is that the NS-480 will be customer installable.
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Competitive Comparison
NetApp (IBM)
YES NO NO NO NO YES
Functionality
Unified Storage 5-9s Availability Advanced functionality at no extra cost Flash drives Multi-path File System Simple to deploy and use
EMC
YES YES YES YES YES YES
HP
NO NO NO NO NO YES
Equal Logic
NO NO YES NO NO YES
LeftHand
NO NO YES NO NO YES
This table shows how the NS-120 and NS-480 compare with competitors offerings. Within the unified storage space, the NS-120 will primarily compete against the NetApp FAS2050 and FAS2050A and the NS-480 will primarily compete against the FAS3140 and FAS3170.
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These are the objectives for this module. Please take a moment to read them.
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USB port
The Control Station manages the system and maintains the user data separate from the management data. Listed are the new Control Station specifications. With this Control Station model, there is no reset button and there is no floppy drive. NAS (DART) installations will be bootable from the CD. Older model Control Stations are not supported, even in the event of a Control Station failure. The NS-120 and NS-480 do not support dual Control Stations.
System Power LED Hard Drive Activity LED Onboard NIC1 LED Onboard NIC2 LED
Power Button
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Eth1
Not used for NS-120 & NS-480.
Eth0
Connects to the primary DM management network. Configured with the IP 128.221.252.100 (default)
Eth2
Connects to the secondary DM management network. Configured with the IP 128.221.253.100 (default)
Shown is the rear view of the Control Station. One RS232 serial port is for console access and the other RS232 serial port is for the modem connection. Four Ethernet ports are available. Note that port Eth1 will not be used with the NS-120 and NS-480 platforms. It may be used for other future platforms to connect to a peer CS. Eth0 and Eth2 are used for the communication with the Data Movers (2 different subnets).
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The Data Movers in the NS-120 and NS-480 are the same as the Data Movers in the NS20 and NS40. The NS-120 can have 1 or 2 Data Movers and NS-480 has 2 Data Movers. In Q1 of 2009 the NS-480 will be available with 2 or 4 Data Movers.
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SPA
SPB
The front view of the Storage Processor Enclosure (SPE) is shown. The front of the SPE allows access to the power supply/blower modules and the CPU Modules. The CX4-120 and CX4-480 feature common 400 Watt 2U Power Supplies. The power supplies are available in a standard AC input or a -48V DC input for the Telco industry. They include integrated dual counter rotating fans. There are two power supplies per Storage Processor, therefore four power supplies per system. Both power supplies for a storage processor must be removed before the CPU Module can be removed.
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Mgmt Module B
Mgmt Module A
Slot B3
Slot B4
Slot B1
Slot B2
Slot A0
Slot A1
Slot B0
Slot A2
The rear view of the CX4-120 and CX4-480 Storage Processor Enclosure (SPE) is shown. The rear of the SPE allows access to the I/O Modules and the Management Modules. The CX4-120 and CX4-480 SPE provides slots for one Management Module and five I/O Modules per Storage Processor. The Management Modules are required for all models. The minimum and maximum number of I/O Modules is model dependent.
Slot A3
Slot A4
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I/O Modules
Management Module iSCSI I/O Module
iSCSI Port 1 (1Gb/s)
FC I/O Module
SPS Port COM2 Fiber Port 3 (4Gb/s) Fiber Port 2 (4Gb/s) NMI Button Service Port COM1 Fiber Port 1 (4Gb/s)
Shown is the management module and the I/O modules. On the management module, the management LAN IP address is used for the internal network of the NS-120 and NS-480. A serial interface is provided to monitor the Standby Power Supply (SPS) and a serial interface is provided for service. The I/O Modules are a common component across the entire CX4 family of arrays. The modules are available in two versions, Fiber Channel and iSCSI. The FC I/O Module contains four ports and the iSCSI I/O Module contains two ports. The NS-120 requires one FC I/O Module per SP installed in slot 0 and NS-480 requires two FC I/O Modules per SP installed in slot 0 and slot 1. Additional required and optional I/O Modules are model dependent.
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Explain CSA and CPW Describe the supported and unsupported HW and SW Describe upgrade paths
These are the objectives for this module. Please take a moment to read them.
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Models
NS Model Useable I/O ports/SP Backend I/O Base Host or MPFS Array Modules (internal MPFS over
FC) NS-120 NS-120F NS-120I NS-480 NS-480F NS-480I
CX4-120 CX4-120 CX4-120 CX4-480 CX4-480 CX4-480 1xFC 2xFC 1xFC, 2xiSCSI 2xFC 3xFC 2xFC, 3xiSCSI 3 (2xDM and 1xBE) 3 (2xDM and 1xBE) 3 (2xDM and 1xBE) 8 (4xDM and 4xBE) 8 (4xDM and 4xBE) 8 (4xDM and 4xBE)
FC Enabled
NO YES NO NO YES NO
over FC
4 4 -
iSCSI
4 6
The I/O module options for the backend SPs are different for each model
Each model has a specific SPE hardware configuration. The SPE I/O modules combined with the backend array platform determine the NS model. This table shows the I/O module configurations and port assignment on the backend.
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NS-120
NS-120 backend I/O module configuration
Zero FC ports for non-Celerra hosts
Three backend I/O module configurations are available for NS-120. In each configuration, the first I/O module will have one port reserved for backend DAE connection and two ports for Data Mover connections. The fourth port will be unpopulated and is not used for non-Celerra hosts. Ports 2 and 3 on the FC I/O module are reserved for Data Mover connections. If the expected Data Mover is not present, the port will not be used. The NS-120 is considered the Base Integrated model with each SP containing one 4 port 4Gb/s optical FC I/O Module.
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NS-120F
NS-120F backend I/O module configuration
The NS-120F is the FC Enabled Option with each SP containing two 4 port 4Gb/s optical FC I/O Modules. The second FC I/O module will have all 4 ports in each SP available for direct-attach or SAN-attach MPFS or non-Celerra FC hosts. Array management is accomplished via Navisphere Manager.
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NS-120I
NS-120I backend I/O module configuration
The NS-120I is the iSCSI enabled option for MPFS model with each SP containing one 4-port 4Gb/s optical FC I/O Modules plus two, 2-port 1Gb/s iSCSI I/O Modules. The two iSCSI I/O modules will have all 4 ports per SP available for iSCSI-connected MPFS hosts. The iSCSI ports are for MPFS hosts only (i.e no iSCSI host via native backend).
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NS-480
NS-480 backend I/O module configuration
Zero FC ports for non-Celerra or MPFS hosts
Three backend I/O module configurations are available for NS-480. In each configuration, two FC I/O modules per SP are used for the system. The I/O modules will have four ports reserved for backend DAE connections and four ports for Data Mover connections. No ports are used for non-Celerra hosts. If the expected Data Mover is not present, the port will not be used. The NS-480 contains two 4 port 4Gb/s optical FC I/O Modules per SP.
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NS-480F
NS-480F backend I/O module configuration
NS-480F supports a maximum of 240 drives for non-Celerra host attach
MirrorView over FC is supported on systems ordered with FC Enabled Option and the FC hardware factory installed
2008 EMC Corporation. All rights reserved. NS-120 and NS-480 Technical Pre-Sales - 26
The NS-480F is the FC enabled option with each SP containing three 4 port 4Gb/s optical FC I/O Modules. The third FC I/O module has all 4 ports in each SP available for direct attach or SAN-attach MPFS or non-Celerra FC hosts. The MirrorView over FC is supported on systems ordered with the FC Enabled Option when the FC hardware is factory installed.
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NS-480I
NS-480I backend I/O module configuration
The NS-480I is configured with two, 4 port FC I/O modules and three, 2 port iSCSI modules. The iSCSI ports are for MPFS hosts only.
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NS-120 and NS-480 Zero FC ports for non-Celerra hosts No FC or iSCSI I/O modules for MPFS
Ethernet
iSCSI connectivity for block I/O via LAN NAS connectivity via NFS and CIFS
A common integration example would be application servers (SQL, Exchange, or Oracle) requiring block storage where access via iSCSI is acceptable. NAS for Home Directories, shared data, general purpose files via CIFS, NFS, and/or FTP access. The NS solution can control hardware growth/sprawl, provide business continuance, and offer rich features/functionality to grow with the Data Center.
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FC ports for MPFS and native block access Navisphere Manager for backend management
MPFS
Ethernet
Fibre Channel
2008 EMC Corporation. All rights reserved. NS-120 and NS-480 Technical Pre-Sales - 29
Here we can build from the previous example to include the fiber channel option that can accommodate application servers (SQL, Exchange, or Oracle) requiring greater bandwidth to access storage. MPFS can also use the fiber channel structure for any applications requiring a higher degree of performance. iSCSI can still be used for application servers requiring block storage where access via iSCSI is acceptable and NAS connectivity can still be used for Home Directories, shared data, general purpose files via CIFS, NFS, and/or FTP access.
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NS-120I and NS-480I iSCSI ports for MPFS Allow connection to up to 6 (4 on NS-120I) Linux/Windows/Unix directattached iSCSI MPFS hosts (with HA)
iSCSI SAN
Ethernet
Or allows up to 250 iSCSI-SANattached iSCSI MPFS hosts (with HA) connect via ethernet switches iSCSI connectivity for block access via LAN NAS connectivity via NFS and CIFS
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NS-120 & NS-480 Unified Storage Integrated MPFS via iSCSI for high performance implementations
Another option that is viable for high performance implementation is MPFS via iSCSI. Here the servers can connect directly (or via network) to the backend storage array via iSCSI and receive all the meta data via the existing LAN. As with the previous example, iSCSI can still be used for application servers requiring block storage where access via iSCSI over the LAN is acceptable and NAS connectivity can still be used for Home Directories, shared data, general purpose files via CIFS, NFS, and/or FTP access. MPFS now supports RHEL 5 u2 and SLES 10 sp2 hosts.
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Initial-configuration tool - configures the NAS systems postinstall at the customer site (not a management tool)
Configures Control Stations external network interface Runs health checks and assists in correcting cabling errors Can setup public IP addresses for SPA and SPB Provision storage Setup Data Movers interface and create test CIFS share / NFS Export / iSCSI LUNs Configures ConnectHome Email Transport service Registers the system
NS-120 and NS-480 Technical Pre-Sales - 31
The Celerra Startup Assistant (CSA) is a Windows application (installer is in the Apps and Tools CD). The CSA is an initial-configuration tool, not a management tool, and is used to setup the NAS systems post-install at the customer site. For the NS-120 or NS-480 platforms, the CSA has a new cable check script and cable check help pages for troubleshooting cabling issues. The CSA can setup the Control Stations external network interface (like Init Wizard), run the health checks, assist in correcting cabling errors, setup public IP addresses for SPA and SPB, setup the Data Movers interface and create test CIFS share / NFS Export / iSCSI LUNs. The CSA can configure the ConnectHome Email Transport service by specifying the email server in CSA initialization screen. Users provide the recipient email addresses to configure and enable the Email User service as part of the same CSA installation. The serial console will be disabled and NAS services will not start until cable verification is complete.
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The CSA provisioning wizard is an integral part of the Celerra Startup Assistant (CSA). The express method simplifies storage provisioning by configuring the system for the maximum usable capacity. The custom method allows for greater configuration flexibility.
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Supported/Unsupported HW and SW
Supported
MPFS via iSCSI & FC RAID1/0, RAID5, RAID6 FC drives - 146GB 15K, 300GB 15K, 300 and 400GB 10K, 450GB 15K rpm SATA II drives - 1000GB 7200 and 1000GB 5400rpm *CX4 software and layered applications
Unsupported
Gateway configuration Dual Control Station UPS for Data Movers TimeFinder and SRDF SATA vault drives in NS-480
*Only MirrorView/S is supported with the Celerra *CX4 applications are supported on the NS-120F and NS-480F
The NS-120 and NS-480 supports MPFS via fiber and iSCSI connectivity. RAID1/0, RAID5, RAID6 with a variety of drive technologies are supported. The hot spare rule remains a minimum of one hot spare for every thirty FC drives and one hot spare for every thirty SATA drives. The CLARiiON software and layered applications supported when the FC option is purchased are:
Full Navisphere License and media kit Navi Analyzer NQM (Navisphere Quality of Service Manager) MirrorView/Sync (for Celerra w/RPQ, Windows, and UNIX hosts) MirrorView/Async (for Windows and UNIX hosts) SnapView Full (for Windows and UNIX hosts) SAN Copy (for Windows and UNIX hosts) Virtual Provisioning (for non-Celerra hosts) Host-based SW: Powerpath, Recoverpoint, Replistor and Replication Mgr MirrorView/Sync is the only layered application supported with the Celerra.
The NS-120 and NS-480 does not provide support for dual Control Stations. No gateway configuration is supported and therefore, no support is available for Symmetrix dependent features such as TimeFinder and SRDF. A UPS is provided for the backend array, not for the Celerra Data Movers. Although SATA vault drives are supported in the NS-120, there is no support for SATA vault drives in the NS-480.
NS-120 and NS-480 Technical Pre-Sales
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Software Changes
AccessLogix is enabled User LUNs will be created on RG0 for all configurations NS-480 backend CLARiiON read cache size is increased to 512 MB To re-install an existing system, cleanup the backend using the command nas_raid s cleanup On NS-120/NS-120I/NS-480/NS-480I systems
Use Celerra Tools for storage management Use setup_clariion2 tool to create raid groups and LUNs on unconfigured disks
AccessLogix is enabled for all configurations on the NS-120 and NS-480. The Celerra Storage Group (Celerra_emcnas_i0) will be created and the Control LUNs 0-5 and user LUNs will be created and added to the Storage Group. Celerra Raid Group 0 (RG0) will be fully provisioned for user LUNs on all configurations. Sharing of RG0 with other non-Celerra hosts is not a best practice. On the NS-480 backend (CX4-480), the default CLARiiON read cache size has increased from 32 MB to 512 MB. To re-install an existing system, nas_raid s cleanup can be used to cleanup the backend. On the non-FC platforms (NS-120/NS-120I/NS-480/NS-480I) Celerra Tools (Celerra Manager, setup_clariion2 etc) should be used for storage management (creating Raid Groups, LUNs etc). The setup_clariion2 tool can be used to create raid groups and LUNs on un-configured disks. It will also add the new LUNs to the Celerra Storage Group. For the NS-120F and NS-480F systems, CLARiiON Tools (Navisphere Manager) should be used for storage management (similar to a Gateway configuration).
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Proxy ARP
NS-120 and NS-480 offer public access to CLARiiON SPs CLARiiON is on the private network, but with public IPs The CSA collects two public IP addresses, one for each SP The SP IP addresses must be on same subnet as the CS IP address The Proxy ARP configuration running as part of the CSA process changes the IP addresses of the SPs to the public IP addresses Command to setup/modify the IP address
/nasmcd/sbin/clariion_mgmt
Like NS20/NS40 systems, NS-120 and NS-480 will offer public access to CLARiiON SPs. Proxy ARP provides access to the SPs although the SPs are on the NS internal network. To service the array, public IP addresses are needed for the SPs for all configurations to allow the use of the Navisphere Service Taskbar (NST). Also, public IP access for the SPs is needed when managing the array via Navisphere Manager (FC option).
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Hardware Upgrades
Upgrades available at GA date
Platform
NS-120, 1DM NS-120, 1 SPS NS-120 NS-480
Upgrade
NS-120, 2DM NS-120, 2 SPS Expansion DAEs (up to 7) and drives Expansion DAEs (up to 31) and drives
The following non-disruptive HW upgrades for an installed NS-120/NS-120F/NS-120I system will be supported at product GA: Expansion to 120 FC and/or SATA drives via the addition of up to seven, fifteen drive DAEs Add second SPS Addition of second Data Mover The following non-disruptive HW upgrades for an installed NS-480/NS-480F/NS-480I system will be supported at product GA: Expansion to 480 FC and/or SATA drives via addition of up to 31, fifteen drive DAEs Upgrading from an NS-120 to an NS120F or NS-120I or upgrading from a NS-480 to a NS-480F or NS-480I is currently not available. If customers require the F or I options they need to be purchased at the initial time of sale.
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These are the objectives for this module. Please take a moment to read them.
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Installation services are not included with the purchase of the product or with the purchase of a warranty upgrade
Professional services available for both installation and implementation services
2008 EMC Corporation. All rights reserved. NS-120 and NS-480 Technical Pre-Sales - 38
A three year enhanced level warranty is included with the purchase of the NS-120 or NS-480. The enhanced warranty provides 7x24 remote support and 5x9 next business day onsite and customer replacement of designated parts. Customers can upgrade to the premium warranty. The premium warranty provides 7x24 onsite support with four hour response as well as 7x24 remote support. The systems are customer installable. Installation services, commonly referred to as rack and stack, are not included with the purchase of the product or with the purchase of a warranty upgrade.
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Shown above are the hardware components that are customer replaceable and field replaceable. The NST Wizard is needed in order to make the FC and iSCSI I/O Modules into CRUs. While this is in development it will not be available at product GA. Celerra Tools on Powerlink will carry the CRU/FRU procedures. The Control Station is assisted CRU; the customers performs the replacement with the remote help of CE/Field Specialist. Control Station fault isolation document is available on Celerra Tools to help decide when a CS replacement is needed.
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NST Support
NST Function
SLIC zWizard Register Storage System Install DAE Install Disk Prepare for Installation Install Software Help Verify Storage System Replace Disk Disk Firmware Hotfix Post activity SYR
The table shown above depicts the available Navisphere Service Taskbar functions for the NS-120 and NS-480. With version R28, customers can perform the Flare code upgrade using the Software Assistant on NST. However, NAS code upgrades will need to be performed with the assistance of an EMC (or Partner) service professional.
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Installation services
EMC installation for Celerra QuickStart (PS-BAS-INGUI)
Not included in the implementation quick start
Implementation quick starts are available for CIFS, NFS, and iSCSI. Installation is not included in the implementation quick start services. A separate installation service is available if required for the customer.
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MPFS use cases: https://studioe.emc.com Support Matrices: Powerlink e-Lab (not available until external launch) Announcement Resources: Powerlink, Products Hardware/Platforms Celerra Family Celerra documentation and software: Powerlink, Product and Diagnostic Tools Celerra Tools Support
This slide refers to some of the areas where information about the NS-120 and NS-480 are located.
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Ordering Information
NS-120 and NS-480 models will be available to order in the November 2008 update of Direct Express Support options will be orderable in the November update of Direct Express The Fiber Channel option is chargeable MPFS requires the purchase of an MPFS license
2008 EMC Corporation. All rights reserved. NS-120 and NS-480 Technical Pre-Sales - 43
If a customer needs the FC or iSCSI enabled options they cannot purchase the base configuration and upgrade in the field. In other words, if customers require the F or I options they need to be purchased at the initial time of sale. NS-120 and NS-480 models as well as their support options will be available to order in the November update of Direct Express. The Fiber Channel option is chargeable and the MPFS option requires the purchase of the MPFS license.
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Course Summary
Key points covered in this course:
The NS-120 and NS-480 are the backend technology refresh for the NS20 and NS40 and offer increased capacity and advanced CX4 functionality and performance. The NS-120 and NS-480 each have three specific platforms determined by the backend array model and the I/O port configuration. The NS-480 will be available with four Data Movers and increased capacity in Q12009.
These are the key points covered in this training. Please take a moment to review them. This concludes the training. In order to receive credit for this course, please proceed to the Course Completion slide to update your transcript and access the assessment.
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