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Case Name KM10011585 KM10011485 KM10011505 IM19002748 KM10011525 IM19002786 KM10011545 KM10011625 KM10012765 KM10012785 KM10012805 KM10012825 KM10012845

KM10012826 KM10012827 KM10012828 KM10012846 KM10012886 KM10012905 KM10012945 KM10012965 KM10012985 IM19003033 IM19003038 IM19003058 IM19003038 IM19003058 KM10013305 IM19003077 IM19003068 KM10013507 KM10013508 KM10013510 KM10013511 KM10013045 KM10014725 KM10014746 KM10014765 KM10014785 KM10014766 KM10014747 KM10014767 KM10014805 KM10014845 KM10014846 KM10014865

Incident Category EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE

Incident Type PAYABLES PAYABLES GENERAL LEDGER PAYABLES PURCHASING PURCHASING PAYABLES IEXPENSE IEXPENSE IEXPENSE RECEIVABLES PURCHASING PURCHASING GENERAL LEDGER PAYABLES RECEIVABLES IEXPENSE PAYABLES PURCHASING PURCHASING PAYABLES CASH MANAGEMENT SYSTEM ADMINISTRATION PAYABLES PAYABLES PAYABLES PAYABLES CASH MANAGEMENT RECEIVABLES PURCHASING PAYABLES PURCHASING PURCHASING PURCHASING GENERAL LEDGER SYSTEM ADMINISTRATION SYSTEM ADMINISTRATION PAYABLES IEXPENSE PAYABLES PURCHASING GENERAL LEDGER RECEIVABLES GENERAL LEDGER IEXPENSE GENERAL LEDGER

Incident Item TRANSACTION APPLICATION INTERFACE OUTPUT APPLICATION INTERFACE TRANSACTION APPLICATION APPLICATION APPLICATION APPLICATION INTERFACE APPLICATION APPLICATION OUTPUT APPLICATION APPLICATION TRANSACTION INTERFACE INTERFACE INTERFACE INTERFACE DATABASE INTERFACE INTERFACE INTERFACE INTERFACE TRANSACTION APPLICATION TRANSACTION TRANSACTION INTERFACE INTERFACE INTERFACE APPLICATION APPLICATION INTERFACE OUTPUT OUTPUT INTERFACE INTERFACE INTERFACE TRANSACTION INTERFACE OUTPUT OUTPUT

Incident Summary DATA CONFIGURATION SYSTEM DATA DATA CONFIGURATION DATA CONFIGURATION SYSTEM CONFIGURATION SYSTEM DATA DATA SYSTEM DATA SYSTEM DATA CONFIGURATION CONFIGURATION DATA SYSTEM DATA READ DATA SYSTEM DATA SYSTEM DATA DATA SYSTEM DATA DATA CONFIGURATION DATA DATA SYSTEM SYSTEM DATA DATA SYSTEM SYSTEM SYSTEM CONFIGURATION DATA DATA DATA

KM10014885 IM19003253 KM10015005 IM19003275 IM19003271 IM19003304 IM19003320 IM19003802 IM19003779 KM10015925 KM10015926 IM19003451 IM19003490 IM19003438 IM19003522 IM19003523 KM10016305 KM10016325 KM10016345 KM10016465 KM10016485 KM10016505 IM19003570 KM10015445 KM10015465 KM10015525 IM19003341 IM19003358 KM10015725 IM19003350 KM10015785 KM10015805 KM10015825 KM10015845 KM10013306 KM10013506 KM10013509 KM10013512 KM10017265 KM10017266 KM10017285 KM10017286 IM19003078 IM19003829 KM10017325 IM19003856 IM19003826

EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE

SYSTEM ADMINISTRATION GENERAL LEDGER PAYABLES SYSTEM ADMINISTRATION FIXED ASSETS GENERAL LEDGER PAYABLES GENERAL LEDGER PAYABLES PURCHASING PAYABLES RECEIVABLES GENERAL LEDGER PURCHASING GENERAL LEDGER IEXPENSE PAYABLES PAYABLES PAYABLES PAYABLES ALERT PURCHASING PAYABLES PAYABLES GENERAL LEDGER PAYABLES GENERAL LEDGER GENERAL LEDGER GENERAL LEDGER PAYABLES RECEIVABLES PURCHASING RECEIVABLES PURCHASING RECEIVABLES PURCHASING GENERAL LEDGER GENERAL LEDGER PAYABLES PAYABLES GENERAL LEDGER GENERAL LEDGER FIXED ASSETS GENERAL LEDGER GENERAL LEDGER PURCHASING GENERAL LEDGER

APPLICATION APPLICATION INTERFACE APPLICATION APPLICATION INTERFACE APPLICATION INTERFACE APPLICATION TRANSACTION APPLICATION APPLICATION APPLICATION APPLICATION INTERFACE APPLICATION OUTPUT APPLICATION APPLICATION INTERFACE ALERT INTERFACE INTERFACE TRANSACTION INTERFACE APPLICATION INTERFACE APPLICATION INTERFACE APPLICATION APPLICATION OUTPUT INTERFACE INTERFACE TRANSACTION INTERFACE INTERFACE APPLICATION APPLICATION OUTPUT INTERFACE INTERFACE TRANSACTION INTERFACE OUTPUT INTERFACE INTERFACE

SYSTEM DATA DATA CONFIGURATION CONFIGURATION DATA DATA DATA DATA DATA DATA SYSTEM SYSTEM SYSTEM DATA PERFORMANCE CONFIGURATION SYSTEM DATA DATA SYSTEM DATA SYSTEM DATA SYSTEM DATA DATA SYSTEM DATA CONFIGURATION SYSTEM DATA DATA DATA DATA SYSTEM DATA PERFORMANCE SYSTEM DATA DATA DATA DATA DATA DATA CONFIGURATION DATA

IM19003854 IM19003841 IM19003594 IM19003634 KM10016645 KM10016646 KM10016647 KM10016665 IM19003679 KM10016525 KM10016766 KM10016785 KM10016786 KM10016787 KM10016788 KM10016789 KM10016790 KM10016825 KM10016845 IM19003356 KM10015865 KM10015885 KM10015905 IM19003966 KM10017465 KM10017485 KM10017505 KM10017525 KM10017545 IMIN19003874 KM10016885 KM10016905 KM10016925 KM10016945 KM10016965 KM10016985 IM19003766 IM19003780 IM19003771 IM19003738

EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE EBUSINESS SUITE

PAYABLES PURCHASING FIXED ASSETS RECEIVABLES GENERAL LEDGER PAYABLES PAYABLES IEXPENSE PAYABLES PAYABLES IEXPENSE PURCHASING GENERAL LEDGER PURCHASING PURCHASING PURCHASING PURCHASING FIXED ASSETS FIXED ASSETS PURCHASING ALERT IEXPENSE CASH MANAGEMENT PAYABLES IEXPENSE IEXPENSE IEXPENSE IEXPENSE PAYABLES PAYABLES PAYABLES FIXED ASSETS PAYABLES PAYABLES PAYABLES PAYABLES PURCHASING IEXPENSE PURCHASING PAYABLES

APPLICATION INTERFACE APPLICATION APPLICATION APPLICATION APPLICATION APPLICATION APPLICATION INTERFACE TRANSACTION TRANSACTION INTERFACE INTERFACE INTERFACE INTERFACE INTERFACE INTERFACE OUTPUT APPLICATION OUTPUT ALERT APPLICATION INTERFACE INTERFACE APPLICATION TRANSACTION APPLICATION APPLICATION INTERFACE APPLICATION OUTPUT APPLICATION APPLICATION INTERFACE INTERFACE INTERFACE INTERFACE OUTPUT INTERFACE APPLICATION

DATA SYSTEM SYSTEM DATA DATA DATA DATA DATA DATA CONFIGURATION CONFIGURATION DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA CONFIGURATION SYSTEM DATA DATA DATA CONFIGURATION SYSTEM CONFIGURATION CONFIGURATION DATA DATA SYSTEM DATA DATA DATA CONFIGURATION DATA CONFIGURATION DATA

Case Status APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED APPROVED

Solution Type KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM KM

Created Date Modified Date 3/26/2012 4/20/2012 3/6/2012 4/20/2012 3/6/2012 4/20/2012 3/9/2012 4/20/2012 3/13/2012 4/20/2012 3/15/2012 4/20/2012 3/15/2012 4/20/2012 3/29/2012 4/20/2012 5/17/2012 6/24/2012 5/17/2012 6/10/2012 5/21/2012 6/10/2012 5/22/2012 6/10/2012 5/22/2012 6/10/2012 5/22/2012 6/10/2012 5/22/2012 6/10/2012 5/22/2012 6/10/2012 5/22/2012 6/10/2012 5/22/2012 6/10/2012 5/22/2012 6/10/2012 5/23/2012 6/10/2012 5/23/2012 6/10/2012 5/23/2012 6/10/2012 6/1/2012 6/10/2012 6/1/2012 6/10/2012 6/1/2012 6/10/2012 6/1/2012 6/10/2012 6/1/2012 6/10/2012 6/28/2012 9/10/2012 6/8/2012 6/10/2012 6/12/2012 6/24/2012 6/30/2012 9/10/2012 6/30/2012 9/10/2012 6/30/2012 9/10/2012 6/30/2012 9/10/2012 6/5/2012 6/10/2012 8/6/2012 8/17/2012 8/6/2012 8/17/2012 8/6/2012 8/17/2012 8/6/2012 8/17/2012 8/6/2012 8/17/2012 8/6/2012 8/17/2012 8/6/2012 8/17/2012 8/7/2012 8/7/2012 8/7/2012 8/17/2012 8/7/2012 8/17/2012 8/7/2012 8/17/2012

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8/7/2012 8/8/2012 8/10/2012 8/15/2012 8/21/2012 8/28/2012 8/29/2012 12/31/2012 1/1/2013 9/21/2012 9/21/2012 9/29/2012 10/5/2012 10/8/2012 10/17/2012 10/19/2012 10/22/2012 10/22/2012 10/22/2012 10/22/2012 10/22/2012 10/23/2012 10/24/2012 8/24/2012 8/24/2012 8/24/2012 9/4/2012 9/6/2012 9/7/2012 9/7/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 6/28/2012 6/30/2012 6/30/2012 6/30/2012 12/31/2012 12/31/2012 12/31/2012 12/31/2012 7/4/2012 1/5/2013 1/10/2013 1/12/2013 1/12/2013

8/17/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 12/31/2012 1/1/2013 10/11/2012 10/18/2012 9/29/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 11/23/2012 11/23/2012 11/23/2012 11/23/2012 11/23/2012 11/23/2012 12/12/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 9/10/2012 12/31/2012 12/31/2012 12/31/2012 12/31/2012 9/10/2012 1/5/2013 1/10/2013 1/12/2013 1/12/2013

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1/12/2013 1/16/2013 10/31/2012 11/15/2012 11/23/2012 11/23/2012 11/23/2012 11/26/2012 11/27/2012 10/29/2012 11/30/2012 12/5/2012 12/5/2012 12/5/2012 12/5/2012 12/5/2012 12/5/2012 12/5/2012 12/5/2012 9/11/2012 9/17/2012 9/18/2012 9/18/2012 2/8/2013 1/18/2013 1/18/2013 1/18/2013 1/18/2013 1/18/2013 1/22/2013 12/13/2012 12/13/2012 12/13/2012 12/13/2012 12/13/2012 12/13/2012 12/19/2012 12/19/2012 12/22/2012 12/24/2012

1/12/2013 1/16/2013 12/12/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 11/30/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 12/12/2012 9/14/2012 10/18/2012 9/18/2012 10/18/2012 2/8/2013 1/18/2013 1/18/2013 1/18/2013 1/18/2013 1/18/2013 1/22/2013 12/13/2012 12/13/2012 12/13/2012 12/13/2012 12/13/2012 12/13/2012 12/19/2012 12/19/2012 12/22/2012 12/24/2012

Description User will not be able to change/edit the distribution for an AP invoice even if the Invoice is not paid. The concurrent programs CGFS Custom Load Refund Invoices & CGFS Custom Load Refund Agents were not run from 14thConcurrent program CGFS SEA NVS GL Interface failed due to the error in FTP process due the IP address of the FTP server w How is the Invoice Payment term defaulting when PO is matched and when not matched. Query to extract the Stockwatch POs for the past 6 months (Sep-11 to Feb-12) with the following columns: Error in Isix function When Tax Variance hold will be applied to an ap invoice How to link credit card to an iexpsnse user. The user is trying to create an iexpense report but gets the error: Cannot Display Page. When the user clicks Create Expense Report in iExpense, he is taken to the Error Page. Currently, we are not using the Invoice Statement functionality in Receivables. We need assistance on how we can turn this 19002960 - Duplicate receiving for PO number ZAREQ00003458PO01. The first receitp was data loaded from the consolidato 19002958 -This is regarding the MAIL INVOICE TO box on printed Oracle POs.We wish to add the email address to this (Send 19002947 - The user is experiencing performance issues when running and publishing a report set.The Report Set is PCL FR SE 19002890- Please let us know how the gain/loss account is generated by the system. We have payment no. 42002262 that w 19002885- We are not currently using Dunning Letter functionality but would like to start using it. Please advise on how to pr 19002864- I would like to know if there is anything in the database that differentiates an approval done through the applicati When performing Return to Sender, the invoice numbers for the invoices (Debit Memos) created do not start with POR We have been getting this system generated email (Incorrect charge account) for about two weeks now. Vendor & Voucher load process of PCL , rejected a voucher record of a particular vendor with reason O (Vendor PCL user was receiving the error 'Permission Denied' line on the log file while running the Crew Remit process. Journals were imported from Cash Management on May and few entries are stuck in interface with an error of 19003033-For making a better understanding and self explanatory questions of easy SQL queries to work with data model of 19003038-Some invoices have not been validated by IF200 interfaces. These are required to be validated before AP closing fo Few AP invoices are rejected due to invalid accounting period with the reason Accounting date is not in an 19003038-Some invoices have not been validated by IF200 interfaces. These are required to be validated before AP closing fo Few AP invoices are rejected due to invalid accounting period with the reason Accounting date is not in an We have set up a new transaction code SEAVAC CR on the CARNGROU-USDC bank account. IF130 ends in error with the following error message Receivings in C05 C61 China OBH SOB,?stuck in the gl_interface table that cannot be imported in GL because the source name 19003021 - Is it possible to remove the manual release of holds from the AP Entry responsibility? 19003028 - Can you check to see if the change that was made for CR1625 is affecting the AMOS CGFS HAL IWS Receipt Load I 19003042 - Please advise why the CGFS HAL Receipt Interface (Report Set)did not continue to the 2nd stage when the CGFS H Incident 19003063, 3065, 3066- Crunchtime PO did not interface The attched validation report error is encountered on the tour allocation when users are trying to re-define it. 19003168 - Puerto Maya is requesting upgrading computers to Office 2010 (including excel). Please advise if any impact to O Can you tell us what this program is. We have a user that has Concurrent programs ran under her user Count of invoices for PCL between specific dates Details of expense reports for CAU between specific dates We ran the CGFS Pipeline Funding Report in CAU Org but our users only received the AUD alert and did not receive the NZD a Please provide explanation as to why we have an extra line on this report - CGFS Boutiques/Stockwatch PO Balance Report The Congos budget upload program is run for first pass budget. But no data is getting loaded into the interface. Please check User unable to approve adjustment for transactions having currency in JPY AR department woluld like to process 35b data in CGFSUAT. User wants to know the purpose of Report Filling Number in iExpense. Please run the consolidated extract for Polar Unearned for period JUN-12.

The managers went down as even after disabling scheduled workshift. The Tax Reconciliation by Taxable Account ran from AIJ responsibility does not report the AR transaction IF005 ended in Warning with the following User is directed to a form whenever he/she login to Oracle application. User is not able to see the homepage FA offers the functionality to assign en employee to an asset.The employee list is not showing all the employees. TTG interface IF115 for Costa ended with error because the Auto Invoice rejected a credit memo How to modify the transaction type of a AR transaction which is in Complete status. Why is the Accenture Framework Interface programs ending in error with error message as Problem while opening a new se a. How is the the header of register for VAT register printed in the output? IN19003290 - Not allowed to save receiving for PO J8393. The user gets an error rvtptcontrol failed. IN19003328 - User pc06334 is having problems when searching under Purchase orders using Headers as result criteria - it kee IF105 - Customer interface is not loading the Customer data No bookings for foreign currency other than EURO are shown initially, when reconciling manual the foreign There is an issue with PO form. The Convert Currency function doesn't work as expected. The button appears IF115 did not load few records into Oracle. When submitting an expense report, and an expense location is required (because of?CCL's Meals Policy), Bank account number changed to 150097075025 from US Bank XXX9634, this was updated in Oracle. However, when we run Good Morning, the AP period can't be closed in AP local Miami C15 in COP. Attached pls find the exception report. US contro Invoice 12-N01 for supplier num # 276056) from the res C05 EUR C61 AP JG AX Entry Lead is not ableto see the bank account Incident 3361 - Missing P-Card transactions. Incident 19003362 - We processed payments for Australia this morning (Sept 6, 2012) but the alert is missing the AUD fundin PO 461590812 Closure Status show as CLOSED FOR RECEIVING when there were no receipts in Oracle? The PO was closed at Sometimes the interface runs and ends without updating the Actual Completion Date of the concurrent What is the standard flow of invoice validation?Since the coding and the pay group didn't match, does the pay 19003267-The CAU air interface as appears to have errors starting sometime in July. It seems the literals and accounts are co Unapplied prepayment for one of the old invoice. When tried to re apply the prepayment system populates IF125 ends with the following error while processing a particular file Issues while generating WEB ADI template Incident 3261 - Please run the consolidated extract for Polar Unearned for period JUL-12. While validating an invoice , PROJECT CODE REQUIRED hold has occurred.Also project Code DFF is grayed out in When defining another currency for a payment method, can the currency be defined using an existing bank account or do we Following OS upgrade on CUT, the print of PO in PDF format (program name: CGFS Report Print PO PDF) is not After processing IF118 with only one record it again ended with the following error as what is causing the PDOI error message for The user entered a transaction in NZD in Oracle AR however she is trying to adjust it and we are getting the following error. T Some POs for Geodis-Wilson received yesterday are without known Vessel information. PCL IT (Sidney Tee) confirmed that th 19003035 - User ran CGFS HAL Sabre Journal Preprocessor but the log(attached) shows that there was no file. Please advise 19003082 - FSG Reports running longer than expected IN19003639 - Frequent Journal Import error during AP transfer to GL IN19003650 - Remittance Information on checks are off center IN19003699 - CGFS HAL GL Interface completed normal but users did not receive the alert. Even the journals were not import IN19003702 - CAU Unearned Interface - Error code EU02 - Journal Unbalanced CUK set up a new Fixed Asset Book called CUK GBP Ents. The set up appears to be the same as the other CUK Extract the consolidated extract for Polar Unearned for specific period. PWC Audit team frequently asks for the Journal Data extraction. The extractions are needed in a flat file format. Why is the Interface IF055_060_065 for IBERO does not modify order? Why the IF005 interface ends with below error?

How to solve the error received when trying to change an employee's termination date? Why is AMOS Interface not loading PO and Receipts in Oracle? The user ran depreciation for PCL USD ENTR in SEP-12 and did not close the period.? We created Journal Entries and have pos what is the meaning of the type on accounts ? What is the difference from the other possible types of a In GL Reconciliation form, why the journal entries entered in foriegn currency are not listed when selected to reconcile in Fun Payment batch is having issue for particular supplier viajes halcon and system doesn't allow to select the In COP Costa US OBH (C05 -C42),When tried to cancel 3 old AP invoices the system has added a distribution line Can't save end-dated employees in PRD IN19003679- Hundreds of records in parked status with message Warning - Tax Code for the Invoice is not Available . For AP supplier invoices , how to set up to calculate the offset tax automatically in the invoice distributions When uploaded into Oracle, iEXP-PCL-124975's invoice header was created with no pay group and terms of Net 30 when the IN19003468 - CCL Pay on Receipt Completing with error. Error is po_uom_conversion-070: User-Defined Exception IN19003517 - PCL Polar Interface Error Due to Invalid GL String IN19003541 - HAL ShoreEx PO Interface Exception with 'PDOI Rejection'. IN19003556 - Stockwatch Interface Cannot Upload. IN19003557 - Geodis Interface Data Did Not Interface IN19003576 - CCL Crunchtime Interface error Mass Addion Post ended with error and the invoices remain in the status COST ADJUSTMENT. We can not proceed with the retirement of the asset: COSC07354TAL12C and COSC0754TAL05CO as the system Query to extract all the POs modified over a period range. User receive daily alerts on PO's updates by System Admin in the SOB C05. User User Muaa would like to know how to unassign the wrong credit card number to employee 693 and reassign the correct cred Please check today's bank statements. Those for Commerzbank are fine, but in contrast the statements for Deutsche Bank we REF #IN19003966 IN19003440 - User getting 'Pending System Administrator Action' error message while submit the ER and the reports not sho IN19003477 - Expense reports that aren't in a/p list (customized query) not getting picked any ER. IN19003540 - After DB Upgradation, users getting negative amount while creating ER with PerDiem type. IN19003614 - Auditor not able to audit an employee expense claims. IN19003685 - AP invoice interface has failed to move records to interfaces table with the error message of 'invalid file of CUK How to set up new Tax Code in CGFS? How to reconcile Accounts Payables and Receivables with GL for month-end closing Why is the following error message appearing FRM-40654: Record has been updated requery block to see changes' when an Why is the AP period for a SOB cannot be closed due to errors shown in the period close exception report. Incident:IN19003636 Incident: IN19003647 Incident : IN19003658 How IF055-060-065 (Infoship) determines the operating unit of purchase order when it uploads REC file. How to add a new iExpense mileage policy in CGFS system What is the change required for Costa Infoship Receipts interface (Isix) if the OU details are send in different positions in data Two payments(VOID) are not posted into GL.

Solution This is sometimes due to an Oracle bug which is setting the Payment flag as Y due to a product bug. Such issues can be resolv The process of generating a Chequepay file is as follows: As IP Address are used directly in FTP connections, if any change occurs in the legacy system we are not aware of A change is made using Form personalization for making the payment terms to default from Vendor site for select segment1 PO_NUMBER, Receiving Transaction Processor (Request id 5385129) ?is running at the same time when ISIX Interface started. rcv_transact The invoice would have the tax variance hold because of a variance in the tax calculated by the system. Refer the attached document which has screen shots of steps to link a credit card to an iexpense user. Oracle application session timeout occurred while creating Expense report . Requested The employee Chad Singleton is inactive for the current period . We have provided the statement cycles process setup document to user. Earlier the PO was received via data loader from consolidator but then it was changed and PO lines were not Currently MAIL INVOICE TO text is hard coded in the report and the actual address like 'CORP_ALL' security rule is attached to PCL USD GL Reporting and PCL USD GL FSG REPORTS responsibilities Requested Jenny to run the 'Payables Accounting Process' with Debug as 'Yes'. Then verified the log file. Please refer the document attached for dunning letter setup and print. There is a responder column in wf_notification that contains the email address incase of email approval. Also There is no facility in Oracle to have a prefix for the debit memo created automatically by the return to supplier transactions. If the alert is coming continuously it may be due to the mapping form for AMOS not having the correct information. The PO c Vendor site had a address mismatch which caused the voucher to get rejected.After correcting the vendor site address detail The (FTP)file transfer is not oracle application user specific. It is FTP user specific. So irrespective of the oracle application use Since the accounting date was not within the range of current open period (MAY-12), the journal import on 11th May marked The Oracle site links where the technical documentation details are available is documented and added in attachment. Users The invoice validation program which was called from OCR interface was run successfully. But the invoices created by the inte 1) Query the invoice with invoice number and update the?GL date of the invoices with a date from the current The invoice validation program which was called from OCR interface was run successfully. But the invoices created by the inte 1) Query the invoice with invoice number and update the?GL date of the invoices with a date from the current User created miscellaneous receipt using new receivable activity named SeaVacations to reconcile the bank Review the lockbox codes defined in the mapping table XXCC_L_RCPT_PMT_MPG. The batch source name is mapped against 19003068: The issue was with 4 records in GL interface where the receiving from purchasing module resulted in As such,manual release for any hold is not specific to any responsibility or set of books and when the manual CGFS HAL IWS Receipt Load Interface gets the file from HAL internal FTP server (halprnt01) and so if the file is Earlier Kathy had modified the request set named 'CGFS HAL MXP Receipt Interface' which was not being used 1. Check whether PO is received in crunchtime. If its not received in CT then it will not be interfaced to oracle. Try to recompile the value sets. If it doesn't work then the accounting flex field can be unfreezed and freezed again. As per metalink note 1077728.1, below are couple of points with respect to office 2010. The program, CGFS Email Detail Remittance Advice, generates the Remittance Advice for all the Suppliers related to a specifi select count(invoice_id), source, invoice_type_lookup_code from apps.ap_invoices_all where select count(*), a.workflow_approved_flag,to_char(a.creation_date,'MON-YYYY') from It is not necessary that reports for all the currencies will be generated on a given day. Based on the checks/invoices which are The Stockwatch program has the ability to create new PO lines from the receipt files received. So even if there is no PO file se The budget upload program expects the budget name/forecast names in a particular format. This is defined in Reference Incident 19003187 The requested file placed in the below mentioned path Report Filing Number field is used for capturing additional information about where the receipt package is stored. Sample Command used to extract

In Oracle EBS day of the week takes precedence over the date of workshift as the result of the managers had went down. Hen The transaction 'HH060343'?belongs to?AID Operating Unit.But the request id 10751600 (which was run to IF005 logs the error message ERRORS above FOUND FOR MASS vendor code (end_date invalid): if the bank 19003275:The user has set the preferences for Default responsibility from his login. Since it was set up and The list of employees in the Asset assignment screen is controlled by the business group assigned to that particular responsib IF115 ended with error as the Auto Invoice rejected the credit memo (INTERFACE_LINE_ID = 44561937).?Because the REFERE If the transaction type needs to be modified??, then user can click on the Incomplete button and do the changes.After compl IN19003802: The Accenture Framework based programs error out if there is an open session in the Framework IN19003779: There was no deliver to location and deliver to person for the PO (J8393) distributions and hence user was Had a webex session with user Norman. The folder being used by Norman had the query which was allowing IN19003451:Customers cannot be loaded from customer interface if the required value for the column?CONTACT_POINT_TY In the previous version of the reconciliation form (like JGZZJERM.fmb version 115.54), when you select Oracle confirmed that, this is oracle standard? behavior. If we want to enable the convert currency function then we need to IF115 external table contains a column called CPF which can accept maximum of 11 characters. But the data file had four reco IN19003523: The Location Mexico?was unable to be used in iExpense claim and the expense?page was expiring when the loc User updated the existing bank account instead of end dating the old one and creating a new one and expects the new accou The issue was with one invoice where the distribution lines were not validated. Period close exception report was showing th For this invoice bank account details are not populated because for this supplier in the vendor site level bank One of the BofA file (MCAP.S1921.201) on 09/03 faced the issue due to duplicate card number ending with The issue occured due to CCL running the report 'CGFS Pipeline Funding Report' at the same time. We have PO Shipments statuses are set to 'Closed for receiving' in the following scenarios1. When PO shipment quantity is fully receiv As per the Accenture frame work design , when ever the interface encounters a severe error , the program will exit with warn The process works as below AFT submitted the program twice. First time the input parameter is PA0368IA ( Logic derived the Category name Enable the option 'Allow Adjustments for Paid Invoice' in Payables options and update the invoice amount with the distributio IF125 throws this kind of error if there is any issue with the file trailer record. Also if a new line (Enter)?character is missing at If Excel 2007 is being used ensure the below set up Run the following script to get the output. If the account used in the invoice distribution is an Asset Clearing account then the project code is mandatory The currency code will be defaulted from the bank account setup while creating the receipt. To create receipt in X services are down after OS upgrade . Our DBA's restarted the services to resolve the issue The Records are Loaded twice in the system . Due to this the invoice total shows as 760 and Line level total show 1520 which User unable to create the PO for the particular supplier but able to create the same PO The user pc01756 is not having approval limit to approve NZD transactions.This is an setup which needs to be done in Approv Explained to Edmund and Sidney that Geodis extract for the POs is from CGFS and so however its setup in CGFS it The sabre preprocessor accrual file for 9th May had data issue as 1 of the file was containing debit as well credit The FSG named 'CORP B/S Comp w/o Cons Cos' took longer time to complete and due to which the other 2 FSGs Pay site for supplier 'NORTHERN SAFETY CO INC' had 'Exclude Freight from Discount' as checked and freight Shared the previous month as well as 1 after 17-24 Oct format payment output file with HAL and format in CGFS The alert exception generated via request was more than 12 MB and so was not sent as an email. There was an issue with the unearn data and so journal was unbalanced and error out with EU02. Other Opco users are able to see this new book as the Security by Book feature is not enabled for the new book Use the below script to extract the details. Specify the period name as required. Attached is the steps that must be followed to get the extraction.Any one having linux access to production server can execut IN19003856: There is no issue from interface processing. Infoship PO processing in COP for 2 of the interfaces and its shipme IN19003826: After 11G Upgrade, IF005 deriving the bank branch id?after?modifying the code based on the oracle latest versi

IN19003854: IN 19003841 : Reason for the Receipts not being loaded into Oracle: IN19003594:Journal entries were created and posted for FA book 'PCL USD ENTR' without closing the period A receipt is said to be 'On Account' when the a customer wants you to keep his payment 'on-account' and The behavior of the form with reference to Currency Code field is as below: The supplier payment schedule for the invoice that is selected have been tagged with a supplier bank which is To fix the issue the following setups were done. Remove the Markview user id which is Either The Tax code is not availbale in the application or Invoice date is older than the Tax creation date. At the supplier sites set up , check the offset tax box The iExpense report import program is creating the invoices (with payment details) from the below sequence There was an issue with the PO IC00805442 and hence Pay on Receipt Autoinvoice was failing. The file on 7th Oct was containing BS ARCCCUP which was mapped to XXX-XXX-0000-121713-0000-000. The PO ZUPCD12OCT1223935501 was coming in with Vendor 'THE ORIGINAL CANOPY TOUR'. Stockwatch interface failed to import purchase orders because the pay term 25 coming in data file was not Stockwatch POs were having ship to location as 'FT LAUDERDALE' and hence they were not sent to Geodis as Vendor_unit from crunchtime came as 'KILOGRAMS' on 18th Oct extracted file. As maximum of 8 characters are Normally when we run a depreciation (without period close), it process depreciation for the assets. But when we The mass additions post program submitted has errored out. The log mentioned two errors: SELECT distinct h.organization_id, Invoice Validation program schedule updates Reference Incident IN19003284 Program was submitted initially with US Territory and user was asked to resubmit the Program in GERMAN territory. Issue go The standard invoice import process performs the invoice matching with receipts in such way that one shipment Expense report preparer has changed the cost center value from the employee default cost center. So that the problematic e In OIE.K version, Code combination Id is populated only in AP_EXP_REPORT_DISTS_ALL table not ap_expense_report_lines_a In OIE.K version, we have to set the Minimum Reimbursement amount as '0' in policy Deduction Exceptions. Temporarily Oracle provided the data fix to update the CCID in the ER distribution table. Program CGFS CUK AP INVOICE INTERFACE is capturing the error log information and it will be send through UTL mail. The cap IN19003874: IN19002331: Standard reports and the process to perform the Reconciliation are documented and added in attachment IN19003424: The error is received because of the Salvage value which got loaded for the assets from web adi. IN19003698: Period close exception report will be showing the pending transactions to be transferred to GL or Records in the Parked status didn't process due to the issue in the Invoice category code validation part in the Once the Return to Vendor was performed for a Correct values are taken from the RA transaction table( correct value present in the invoice for which Credit memo should to IN19003766:IF055-060-065 IN19003780:Fill in the template for iExpense policy set up which is present in CCM net for your requirement and IN19003771: Costa Infoship receipt interface derives the OU name from the datafile from positions 90 to 91 and Business Gro #IN19003738

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